http://cfgcareers.com/careers/information-technology-jobs en
We are looking for a talented and motivated candidate to design and develop technology solutions for a growing portion of our business. These solutions will consist of a variety of custom built internal and external applications, integrating with various enterprise and vendor systems, to deliver new products and services to our customers.



Perform high level and detailed design and planning for complex business requirements spanning multiple enterprise systems.

Leading detailed design efforts, architecting solutions, application development and overseeing development of custom components.

Adhere to architecture standards, lead technical presentations and provide best practices regarding development and implementation options.

Communicate effectively and appropriately to team members both up and down the organization, including business line, technical and vendors.

Deliver distributed applications expertise and innovation to a distributed project team with varying experience and skill profiles.

Mentor and provide oversight to project resources, including reviewing designs and performing code and vulnerability reviews.

Contribute to project planning discussions, provide status updates for development progress and be a critical resource for issue resolution.

Collaborate with peer team members to ensure a quality implementation

Utilize industry best practices to ensure proper component integration testing, tuning and optimization.

Build a core understanding of the entire solution, and support the implementation, roll out and subsequent releases.

Provide third tier level support for business critical applications


Qualifications

5+ years of experience in designing and developing custom large-scale, web-based solutions using .Net and IIS on the Windows, leveraging relational databases and consuming web services.

Bachelors degree in Computer Science, Engineering or equivalent experience.

Exposure to various application frameworks.

Exposure to N-tier application design and development.

Experience with Agile and Traditional SDLC processes

Creating multi-threaded applications.

Consuming and creation of web services.

Solid understanding of web development and infrastructure best practices.

UI design, mockup and prototyping

Strong testing experience and practices (including unit testing, automation, load testing, etc.)

Excellent written and oral communication, interpersonal and organizational skills.

Experience with mobile computing applications is a plus.

Experience with web application infrastructure is a plus.



Windows OS (2003/2008) and IIS (6/7) skills

Scripting skills such as VBScript, JavaScript, or Perl

ASP.NET, C#, VB.NET

HTML, DHTML

OLE/DB and ADO.NET

SQL, T-SQL, PL-SQL

XML, XSL, XSLT

HTML5, CSS3

Native or Hybrid mobile solutions knowledge and experience is a plus (including Android, Java, iOS, Objective-C)


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382384]]> Wed, 01 Feb 2012 14:00:00 GMT 2145319-Providence-Corporate
 







Provide first level of support for CCO Mortgage colleagues

Provide hardware and software support for senior executives

Escalate priority support issues to senior staff and/ or corporate technology groups

Collect and forward all relevant information prior to escalation to allow senior staff to operate efficiently.

Maintain a positive working relationship with Consumer Banking business lines and other departments within the bank.


Prioritize and schedule work as necessary to maintain department service level agreements
Maintain and monitor department mailbox
Update and  maintain cases in a timely fashion     
PC hardware and software  procurement


Basic networking skils


Assist with IT related training for new colleagues


Maintain equipment, purchasing and software database


Wireless and remote connectivity troubleshooting experience helpful but not necessary.


Works within a small or large systems team and contributes independently.


Is reliable, dependable, and trustworthy






Understands roles and responsibilities within the team

Working well with both internal and external group teams

Enhances team productivity by helping others

Provides technical supervision on small projects.

Adheres to department policies and procedures

Has input to department policies and procedures

Basic networking skills

Assist with IT related training for new colleagues

Maintain equipment, purchasing and software database

Wireless and remote connectivity troubleshooting experience helpful but not necessary.

Works within a small or large systems team and contributes independently.

Is reliable, dependable, and trustworthy

Understands roles and responsibilities within the team

Working well with both internal and external group teams

Enhances team productivity by helping others

Provides technical supervision on small projects.

Adheres to department policies and procedures

Has input to department policies and procedures






 

 


Qualifications

  





1 + years vendor application support experience
1+ year supporting users in  remote environment
2 + years PC\laptop experience
1 + years printer experience
2 + years support Windows XP in a corporate environment
2 + years support MS Outlook
2+ years MS Office support experience
Basic networking skills and troubleshooting
Must be team orientated, have a service orientation, and possess strong oral and written communication skills.
Ability to prioritize and multi-task effectively while working in a fast paced demanding environment
Strong analytical and trouble-shooting skills





 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383334]]> Wed, 01 Feb 2012 14:00:00 GMT 2145313-Providence-Corporate
Lead a team contributing business analyst support for customer contact systems aligned under the Consumer Banking channel. Provide administrative leadership for analyst support team members and contingent workforce resources. Provide point of escalation for project managers, technical teams and business partners for challenges arising with the business analyst deliverables and associated business support risks. Mentors team members and contingent workforce.
Provide a thorough understanding of the Consumer Banking customer contact applications and their corresponding business functions. Enable alternative approaches to the business analyst needs of complex initiatives under demanding time constraints. The manager is responsible to deliver continuous improvements to the business analysis process and to define quality metrics associated with effectiveness and efficiency of the analyst support.
Capable of developing business analyst estimations, supporting the development of strong business cases, and identifying the impacts of change requests to project budget or timeline. Manage a team ranging in size from four to ten resources. Organize work schedules to ensure accurate delivery to estimates for time and cost.
 Serve as a resource manager for projects and foster a partnership with our contingent workforce division. Develop a staffing model to support customer contact initiatives. Drive improvements in the efficiency and effectiveness of the staffing model. Seek to maximize productivity of all team member contributions by devising a training program to build the skills required to meet the demands of the new customer contact capabilities. Develop clear monitoring reports to track quantity as well as quality of our contributions.
 

Qualifications

Minimum 5 years supporting applications for customer contact
Minimum 5 - 10 years supporting Consumer Banking applications
Minimum 5 – 10 years business analyst or customer service management experience
Demonstrated experience supplying leadership within a Project or Program life cycle
Demonstrated experience with change management framework
Demonstrated experience with risk management framework
Demonstrated experience with multiple development languages
Working knowledge of various bank servicing systems
Solid experience supporting a customer contact center or operations team
Experience supporting applications requiring high availability
Experience supporting applications delivering high quality customer experience
Recent project experience leveraging Agile or Scrum development method preferred
IVR/VRU experience preferred
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383017]]> Wed, 01 Feb 2012 14:00:00 GMT 2145311-Providence-Information-Technology
The Application Programmer IV provides database support for applications development or production projects by interfacing regularly with users/team member. Establishes technical standards and guidelines for the effective use of database.

Performs database tasks for development/production projects including implementing physical database design, 24x7 day support, maintenance setup, data modeling review and performance tuning as needed. Ensure high availability and reliability of all enterprise databases.  Able to develop scripts to capture and report on critical database metrics.  Ensure high availability and reliability of all enterprise databases.

Provides input to department policies and procedures. Maintains status of project responsibilities. Provides technical supervision on small projects. Able to work across functional teams to achieve group goals.  Identifies and resolves technical issues and communicates to the team. Helps to define objectives for the team. Working well with Business Services teams and external group teams Writes conclusive e-mails when resolving issues with the user community.  Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting. Addresses and resolves routine issues. Coordinates Activities with Vendor personnel (vendor presentations, site visits, prepare for installations, etc.).
 

Qualifications

Microsoft SQL 2005 experience required


Strong SQL skills


Additional skills in DB2 or Oracle desired


Experience in UNIX Desired


Experience using database monitoring tools.


Expertise in backup/recovery/fail-over methods and best practices


Experience scripting in UNIX desired


Bachelor Degree required


5 + years Programming, Related work experience
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382034]]> Tue, 31 Jan 2012 14:00:00 GMT 2145290-Work-at-Home-Corporate
The Vendor Management Program Manager is responsible for facilitating the relationship between the IT organization and their suppliers, acting as a bridge between the business and the Suppliers. The Vendor Management Program Manager is accountable for coordinating the management of vendors throughout the vendor lifecycle in all aspects fo Risk, Commercial and Performance management for the IT organization. Responsibilities include:



Development of the Vendor Management Framework for TSA

Managing Vendor Management Analysts and Specialists in the delivery of the Vendor Management Framework.

Overseeing the information technology vendor relationship and delivery of outsourced services.

Supporting the information technology function, partners with senior management to evaluate vendor performance, needs assessment, spend optimization and risk management.

Directs the lifecycle activities for existing contracts.

Identifies new technology solutions and works closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives.

Drives the strategy and selection of vendors.

Coordinates the negotiation and execution of contracts with the Legal and Contracts departments.

Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Work with key partners in TSA risk, Legal, Security Services and Purchasing to deliver the VM framework.

 

Qualifications

There may be a requirement for travel


Proven track record of large vendor related programs end-to-end delivery to time, cost and quality


Regarded internally as a vendor management expert, providing specialist knowledge and support to key customers to shape development of our approach to managing vendors and resolve vendor related issues. Will ensure that own knowledge is up to date and is reflective of best practice. In-depth knowledge and proven application of  Project Management methodologies and full project lifecycle including documentation standards, risk, issue, assumption and dependency management and change controls process


Familiarity with process modeling, workshop facilitation and business analysis


Strong knowledge of the current business operating model and supporting systems / applications including structures and key RBS Citizens processes and procedures


Well rounded knowledge of banking products and terminology


Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word


External Vendor Management certifications are highly desirable


Organizational awareness required


High School or Equivalent required, Bachelor Degree preferred,
2 – 3 years Vendor Manager, Previous Experience as a Vendor Manager an advantage


8+ years Supply chain, Purchasing or vendor related experience advantage


10 + years involvement in working with vendors 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383308]]> Mon, 30 Jan 2012 14:00:00 GMT 2136804-Providence-Corporate
Join Us for a new opportunity in great technology area and work with some of the best folks in the business! Join a team that is leading the peer segments in retail banking channels. 

RBS Citizens’ Technology Services America division is looking for a talented and highly motivated individual for a Senior COTS (Commercial Off-the-shelf) Integration Engineer to support the implementation of a new Branch Image Capture and Teller application for the Retail business line. The system will provide a new technology approach to solving a key business challenge, in a high volume and mission critical environment across multiple geographic regions in the US. 

Primary Function:


The COTS Integration Engineer will be responsible for the Design, Installation, Customization, Implementation and support of robust, secure, scalable COTS systems across n-tier platforms. This is not a development position.


 


Responsibilities/Duties:


Integrate simple to moderately complex .NET/JAVA or any COTS (Commercial Off-the-shelf) applications into DEV, QA and Production environments. These applications will be a combination of in-house and vendor-delivered solutions. Typical application deployment to include multiple web server code deployment, database connectivity, IIS configuration, advanced COM+, Workflow integration, MQ Series connectivity.  

Provide Production On-Call support for applications once they go-live.


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the team, and works well with CSG teams and external group teams


Enhances team productivity by helping others


Formulate and enforce application deployment and integration standards


Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive Design and Development documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system.


On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology)


Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.)

Uses fact finding techniques and analytic tools to identify problems


Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause


Recognizes the need to escalate problems to a higher level

Delivers the performance that colleagues require


Takes personal ownership for problems, and follows through to ensure that solutions meet needs.


Effectively documents solutions


Ensures knowledge transfer to work group/project peers
 

Qualifications

Typical Minimum Education: Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 5 years experience

Knowledge: 


Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


Experience with the setup, management, and optimization of web-based applications on Wintel servers.


Good understanding of RDBMS systems such as Oracle (RAC, 11g), SQL Server 2005 and DB2.

Technical: 


Solid understanding of the following technologies: Windows 2000 Server, Windows 2003 Server, Windows XP Professional, Windows 7, AIX, Redhat Linux, Solaris, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft Visual Studio 2003/ 2010 .NET, Microsoft SQL Server 2005, SharePoint 2007, COM+, Version management –CVS, SSL.


Experience with web application coding utilizing Classic ASP, ASP.NET, HTML, VB, XML, JavaScript, VB.NET, C#, Java, JEE, and Cascading Style Sheets.


Experience with PERL, UNIX Shell Scripts, VB Scripting.


Demonstrated understanding of middleware (MQ, Message Broker, WAS), web integration, and data warehousing principles.


Strong experience with connectivity issues related to Oracle, Microsoft SQL, DB2 databases and the ability to understand complex SQL Stored Procedures.


Highly proficient with Microsoft Office Tools such as MS Visio, MS Project.


Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance, change control process and deployments.


Understand application integration across every tier, including desktop, application and middleware tiers, database, business intelligence, and mainframe.


Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


Experience with Web Services, SOAP and XML


Experience with build and deployment automation


Excellent written and verbal communication skills and demonstrated ability to mentor others.


Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred.


 


Other:


Experience with Argo BankPro


Experience with ProfitStars Alogent Sierra XPedite and XChange


Experience with Authentication devices
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383212]]> Mon, 30 Jan 2012 14:00:00 GMT 2136788-Providence-Corporate
Citizens Financial Group, Inc. seeks an Application Team Leader, ETL Development for its Cranston, RI location.
Duties:



Support the development, implementation and maintenance of complex data integration solutions which include data warehousing, access, modeling, manipulation and delivery on various IT platforms.

Design and deliver technology solutions that incorporate enterprise scheduling tools such as CA-7 and Autosys JIL utilizing comprehensive knowledge of Business Intelligence software, including iWay; Extract, Transform and Load (“ETL”) tools such as Datastage, Qualitystage, and Informatica; Data Modeling tools such as FOCUS and Erwin Data Modeling; and Data Warehousing tools such as OLAP, Star Schema, Oracle, Teradata, MLOAD, FLOAD, DB2, MS Access, and SQL.

Create and improve code using programming languages such as PERL, Unix Shell Scripting, MS Windows Scripting, MS T-SQL and PL-SQL, BTEQ, FTP, SFTP, Mainframe Cobol, and JCL. Create and maintain architectural standards and best practices, performing project management with Six Sigma methodology.


Qualifications

Must have Bachelor’s degree in Computer Science, Engineering, Mathematics or related, followed by five (5) years of progressive experience in position offered or related data warehousing position.Full term of experience must include developing Data Warehouse/Business Intelligence systemsand performing data modeling and data integration using Business Intelligence technologies, including iWay, Datastage and Qualitystage; complete lifecycle implementation of data warehouse projects using Teradata utilities, including BTEQ, MLOAD and FLOAD; performing project management with Six Sigma methodology; and utilizing PERL, Unix/Windows Shell and Autosys JIL scripting.
 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Other Information

Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383225]]> Thu, 26 Jan 2012 14:00:00 GMT 2128107-Providence-Corporate
The Royal Bank of Scotland N.V. (RBS N.V.) seeks an Access Direct Management Analyst for its Chicago, IL location.
Duties: Utilize expert knowledge of business systems and the payments industry to function as a MANAGEMENT ANALYST engaged in developing, designing and implementing end-to-end operational process solutions for the Bank's international payments processes and associated departments. Serve as designated expert for issues regarding the Bank's proprietary international payments system. Conduct organizational studies within the international payments processing department, gathering, organizing, and analyzing data to develop and design payment process solutions for businesses to operate more efficiently and effectively. Interview and observe business partners and current processes to ascertain business and user requirements, and translate requirements into operational systems and draft process documentation. Coordinate team engaged in functional testing of processes, comprised of consultants and employees distributed across global centers. Oversee operational design activities relating to new processes and enhancements to existing processes, and drive quality assurance throughout the process, ensuring that appropriate improvements are developed to meet business needs. Prepare manuals and train users on new payment system processes, according to Bank policy. Manage planning, training, test case review, and test case execution activities, using industry-standard technologies to facilitate testing to ensure developed operational processes meet user requirements and company standards (Quality Center, Test Director, TD Manager, Win Runner, TOAD, Oracle DB, and SQL language). Ensure successful functioning of newly implemented international payment processes and systems in accordance with market standard and country-specific payment, acknowledgement, and statement formats for European payment traffic and SEPA (Single Euro Payments Area).
 

Qualifications

Must have a Bachelor’s degree in Management Information Systems, Business Administration or related, followed by 5 years of progressive experience as a Consultant, Project Lead, Business Analyst or related. Full term of required experience must be post-baccalaureate and progressively responsible and must involve development and implementation of operational processes related to international payments processing, including identification of business and user requirements, drafting of operational processes and related documentation, and management of functional testing team to ensure functionality and quality of developed processes, utilizing Quality Center, Test Director, TD Manager, Win Runner, TOAD, Oracle DB, and SQL language to manage process testing activities. Two years of the required experience must involve use of market standard and country-specific payment, acknowledgement, and statement formats for European payment traffic and SEPA.
 

Other Information

Direct Applicants Only
 

Equal Employment Opportunity

It is the policy of The Royal Bank of Scotland, PLC to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383266]]> Thu, 26 Jan 2012 14:00:00 GMT 2128100-Chicago-Information-Technology
The IT Security / Threat and Vulnerability team currently has an opportunity for an Information Security Engineer.  We are looking for a team oriented security generalist to support Line Management in the on-going development of an insider-threat program.  As a member of the IT Security team, you will be responsible for the review and evaluation of security-related events, as well as performing detailed analysis of trends, volumes, and other high-level metrics. Subject matter may include, but not be limited to: effectively learning and utilizing information security tools to conduct day-to-day tasks; reporting, monitoring, risk and response analysis; process and risk documentation; and working to ensure that security policies are met and procedures are implemented.
The ideal candidate must be familiar with the major security organizations and be comfortable with conducting on-going research on best-practices and emerging threats in the field of insider threats; and have experience in drafting synopses and recommendations applicable to existing policies and infrastructure. The ideal candidate will have relevant experience in managing or monitoring infrastructure technologies that support  a holistic multi-layered information security program.  Experience working with or for a Security Operations Center is also quite valuable. 
The position is required to perform work with a high level of accountability and confidentiality; however this position shoulders a core responsibility for completing day-to-day work and tasks as assigned in a timely manner.  The successful candidate will be able to work with minimal supervision once training is completed and objectives clearly outlined.  Must be able to produce results according to specific documentation and analysis guidelines provided by Team Leads. This position will require frequent communication with a number of internal partners to provide context to monitored activities.  The ability to perform high-level queries and similar data analysis functions using standard business software tools is necessary. Strong written and verbal skills are required. Former military are encouraged to apply.
 

Qualifications

3 - 5 years Information Security experience in a large corporate environment.
Appropriate certification (Security+, CISSP, etc.) preferred.
Relevant experience or exposure in at least two of the following security areas preferred;
Security Events Monitoring Tools
Cyber Security Incident Response
Risk analysis and documentation
Host Intrusion Detection Systems
Network Intrusion Detection Systems
Intrusion Prevention Tools
Firewalls
Application Security Tools
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383048]]> Mon, 23 Jan 2012 14:00:00 GMT 2121035-Providence-Corporate
Monitor, troubleshoot and repair application software issues. Escalate to Senior Support technician as necessary.



Uses fact finding techniques and analytic tools to identify problems

Takes a systematic approach to problem solving

Looks beneath the surface to identify root cause

Recognizes the need to escalate problems to a higher level

Delivers the performance that colleagues require

Takes personal ownership for problems-follows through to ensure that solutions meet needs.

Effectively documents solutions

Ensures knowledge transfer to work group/project peers

Perform application upgrades for third party vendor supported software applications



Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology)

Coordinates Activities with Vendor personnel (vendor presentations, site visits, prepare for installations, etc.)

Support applications within predetermined and agreed upon Service Level Agreements (SLA’s) 
Adhere to problem management practices that focus on root cause analysis and prevention of future problems
Adhere to a strict Change Management policy to ensure timely notification, testing and approval for ALL systems and application related changes that impact the environment



Adheres to department policies and procedures

Has input to department policies and procedures

Work with other Application Support teams to resolve issues that may impact optimal performance of an application



Works within a small or large systems team and contributes independently.

Is reliable, dependable, and trustworthy

Understands Roles and responsibilities with in the team

Helps to define objectives for the  team,

Working well with both internal and external group teams

Enhances team productivity by helping others

Has strong communication skills (verbal and written)



Writes clear, audience aware and business-like e-mails, status reports and summaries.

Writes clear and concise technical documents.

Participates appropriately in team meetings, providing in occasional opportunity to address a small group

Writes conclusive e-mails when resolving issues with the user community.

Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system.

On occasion, runs a project level meeting.

Supports application related projects



Maintains status of project responsibilities

Facilitates in planning, estimating, and reviewing tasks for application based activities

Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects

Able to develop a mid-size project plan with low to moderate impact projects using standard project management software

Identifies risk areas and implements preventative measures

Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.
Demonstrates leadership abilities



Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.

Identifies and resolves technical issues and communicates to the team.


Qualifications

3+ years Experience in Application Support
Proficient knowledge of at least two of the following:



Pega Systems

MQ Series

Websphere

ASP, .NET

HTML

Java

Strong understanding of windows and UNIX based infrastructures.
Must be highly proficient with Microsoft Office tools
Must be a self starter and team player
Must be able to maintain composure under pressure
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382168]]> Tue, 03 Jan 2012 14:00:00 GMT 2073701-Providence-Corporate
The Mobile and OLB Team Manager leads the team of business systems analyst colleagues responsible to prepare functional specifications and to lend subject matter expertise to the defect resolution efforts throughout the test process. The team can be called upon to propose production incident solution options and to assist in the delivery of remediation steps. The Mobile and OLB Team Manager works in close partnership with the Test Managers and Project Managers to support initiatives through the SDLC.
POSITION RESPONSIBILITIES:
Lead a team contributing business analyst support for mobile and web systems aligned under the Consumer Banking channel. Provide administrative leadership for analyst support team members and contingent workforce resources. Provide point of escalation for project managers, technical teams and business partners for challenges arising with the business analyst deliverables and associated business support risks. Mentors team members and contingent workforce.
Provide a thorough understanding of the Consumer Banking mobile and web applications and their corresponding business functions. Enable alternative approaches to the business analyst needs of complex initiatives under demanding time constraints. The manager is responsible to deliver continuous improvements to the business analysis process and to define quality metrics associated with effectiveness and efficiency of the analyst support.
Capable of developing business analyst estimations, supporting the development of strong business cases, and identifying the impacts of change requests to project budget or timeline. Manage a team ranging in size from four to ten resources. Organize work schedules to ensure accurate delivery to estimates for time and cost.
Serve as a resource manager for projects and foster a partnership with our contingent workforce division. Develop a staffing model to support the launch of our mobile banking products. Drive improvements in the efficiency and effectiveness of the staffing model. Seek to maximize productivity of all team member contributions by devising a training program to build the skills required to meet the demands of the new mobile business model. Develop clear monitoring reports to track quantity as well as quality of the team’s contributions.
 

Qualifications

Minimum 2 years supporting applications for mobile platforms
Minimum 7 years supporting applications for the web
Minimum 7 years business analyst or customer service management experience
Demonstrated experience supplying leadership within a Project or Program life cycle
Demonstrated experience with source code management systems
Demonstrated experience with multiple development languages
Working knowledge of various application server platforms such as IIS, WebSphere
Solid experience supporting mobile applications for iPhone and Android
Experience supporting applications requiring high availability
Experience supporting applications delivering high quality customer experience
Recent project experience leveraging Agile or Scrum development method preferred
Online Banking (OLB) experience preferred 
Position will oversee analyst support for the Consumer Banking Mobile and OLB team. Demonstrated capabilities in the following skills will be a strong benefit to any applicant:
                         Development languages such as C#, Java, and Objective C,
                        Web technologies such as HTML5, CSS3, JavaScript, jQuery
                        Operating systems such as Windows, Unix/Linux, iOS, Android
                        Financial Fusion Inc. Online Banking Software Solution Suite
                        Database design experience, such as Microsoft SQL and Oracle
                        Quality Center or equivalent test administration system
                        QTP or equivalent test automation system
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382295]]> Thu, 22 Dec 2011 14:00:00 GMT 2055340-Providence-Information-Technology
Citizens Financial Group, Inc. seeks a Credit Business & Data Analyst for its Cranston, RI location.
 Duties: Perform quantitative analysis utilizing knowledge of financial accounting and loan accounting systems, and quantitative data sourced from such applications, to implement database queries and analyze their results to determine business’s exposure to credit risks such as loans, leases, and letters of credit. Utilize operating systems including MS Access, TOAD, Aqua Data Studio, ODBC, and IBM DB2 to design and develop database query tools to compute credit risk. Utilize SQL to query the data in the Risk Data Repository (RDR), Outbound HUB and Operational Data Store (ODS). Utilize Quality Center to analyze and log defects related to the processes intrinsic and extrinsic to Risk Data Platform (RDP). Use ERWIN Data Modeling to make model changes to the physical and logical data models in RDR. Analyze exposure based on knowledge of principles related to the computation of credit risk, including the calculation of on-balance and off-balance sheet exposures. Research and document Basel business requirements and high-level design and technical specifications for the bank’s RDP, with a primary focus on credit data used for financial disclosures, capital management and risk reporting. Partner with source system experts to ensure that credit data is accurately sourced into the data warehouse and extracted to meet Basel advanced data management requirements. Design controls for data that is sourced into and out of the RDP. Perform lineage on key Basel data elements from source to RDP to outbound feed to RBS. Research and analyze queries from RDP’s customer master data management application (Websphere Customer Center) users.
 

Qualifications

Must have Master’s degree in Computer Science, Electrical Engineering, or related, plus three (3) years of experience in position offered or related business systems analyst position.  Will also accept Bachelor’s degree in Computer Science, Electrical Engineering, or related, followed by five years of progressive experience in position offered or related business systems analyst position.  Full term of experience must include designing/developing database queries for business systems analysis; and using ERWIN Data Modeling, SQL, IBM DB2, MS Access, Aqua Data Studio, Quality Center, and the Websphere Customer Center.
 

Other Information

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382488]]> Wed, 21 Dec 2011 14:00:00 GMT 2055328-Providence-Corporate
The Application Programmer IV provides oversight, design, and coding for applications development or production projects by interfacing regularly with users and team members. Establishes technical standards and guidelines.

Performs devleopment tasks for development/production projects including deisgn, coding, unit testing and documentation of web based applications. Ensure high availability and reliability of all applications. 
Provides input to department policies and procedures. Maintains status of project responsibilities. Provides technical supervision on small projects. Able to work across functional teams to achieve group goals.  Identifies and resolves technical issues and communicates to the team. Helps to define objectives for the team. Working well with Business Services teams and external group teams Writes conclusive e-mails when resolving issues with the user community.  Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting. Addresses and resolves routine issues. Coordinates Activities with Vendor personnel (vendor presentations, site visits, prepare for installations, etc.).
 

Qualifications

.net development skills in c# and vb

Microsoft SQL 2005 experience required

Strong SQL skills

Additional skills in DB2 or Oracle desired

Experience in UNIX Desired

Experience scripting in UNIX desired

Bachelor Degree required

5 + years Programming, Related work experience

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382286]]> Wed, 21 Dec 2011 14:00:00 GMT 2055324-Providence-Corporate
We are seeking an experienced and talented Line of Business Consultant to analyze and support the Consumer & Business Banking Teams. This individual will be responsible for all types of management reporting including report development, performance metrics, financial analysis, and presentations to senior executives. This includes complex analysis and modeling with strong data manipulation skills.  The position requires the individual to work independently and collaboratively with colleagues within the management reporting and analysis department, across business lines and with sr. management.  The focus of the role is on Business Banking division, which is a very dynamic organization where change is constant.  

Responsible for all internal management reporting and performance at the senior executive business in management level.  Responsible for reporting performance to goals, identifying issues and opportunities for all levels of management.  Apply a comprehensive understanding of metrics to provide value-added analysis for report development, financial analysis, and presentation to senior management to support the Business Banking Line of Business.  This includes complex modeling, comprehensive business analysis, and performance measurement.  Provide comprehensive business analysis and recommendations to support senior decision makers.  Prepare standard reporting package plus develop ad hoc reports and analysis as needed.  Strong PC and database skills.
 

Qualifications

Bachelor in Business, Finance or Management Information combined with demonstrated experience with a high level of Financial Analysis.


5+ years of high-impact work experience involving quantitative, financial or business analysis. 


Excellent analytical and spreadsheet skills.


Must be proficient in data manipulation, databases, Access & Excel  with SQL and Oracle a plus.


Demonstrated leadership, organizational, communication and project management skills.


Flexible to work overtime as required.  Ability to travel if needed.


Superior written/verbal communications skills.

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382201]]> Thu, 08 Dec 2011 14:00:00 GMT 2028530-Cleveland-Information-Technology
We are seeking an experienced and talented Senior Business line consultant to support the Wealth Management Line of Business. This individual will be responsible for all management reporting including report development, performance metrics, financial analysis, and presentations to senior executives. This includes complex analysis and modeling with strong data manipulation skills.  The position requires the individual to work independently and collaboratively with colleagues within the management reporting and analysis department, across business lines and with sr. management.  The Wealth Management division is a very dynamic organization where change is constant.  The position reports to the Management Reporting Manager for Wealth Management.

Responsible for all internal management reporting and performance at the senior executive business in management level.  Responsible for reporting performance to goals, identifying issues and opportunities for all levels of management.  Apply a comprehensive understanding of metrics to provide value-added analysis for report development, financial analysis, and presentation to senior management to support the Wealth Management Line of Business.  This includes complex modeling, comprehensive business analysis, and performance measurement for our rapidly growing company.  Provide comprehensive business analysis and decision support to support senior management decision making.  Prepare standard reporting package plus develop ad hoc reports and analysis as needed.  Strong PC and database skills.
 

Qualifications

Bachelor in Business, Finance or Management Information combined with demonstrated experience with a high level of Financial Analysis.


7+ years of high-impact work experience involving quantitative, financial or business analysis. 


Excellent analytical and spreadsheet skills.


Must be proficient in data manipulation, databases, Access & Excel  with SQL and Oracle a plus.


Demonstrated leadership, organizational, communication and project management skills.


Flexible to work overtime as required.  Ability to travel if needed.


Superior written/verbal communications skills.


Ability to interactive independently with various levels of management.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382262]]> Thu, 08 Dec 2011 14:00:00 GMT 2028521-Philadelphia-Information-Technology
Maintain, support all development associated with Oracle E-Business Suite, including but not limited to Financials and Procurement.  Experience in designing and developing technical solutions for Oracle Applications including conversions, extensions and interfaces is a plus.
Work in constant communications with business line and vendor to maintain top notch support and administration. 
The individual should be familiar with Oracle development tools that will enable him or her to design and develop Application extensions, integrations, reports modification/creation, standard Applications workflows, any new application schema changes and new techniques to create extensions. 
Provide functional and technical application support to the financial modules as assigned (AP, GL, FA, PA, Procurement)
Modification of Oracle Applications standard reports and creation of any new reports

Developing extensions using Oracle recommended framework or tool set

User Interface/Workflows customization

Technical configuration of products such as iProcurement Punchout.

Document and manage documentation around all aspects of the Oracle E-Business Suite and Oracle Financials.

Qualifications

At least 2 years eperience in implementation, support and development of Oracle Financials or iProcurement.  Equivalent time in SQL Server development will be considered.
Must have experience in designing and developing technical solutions for Oracle Applications including conversions, extensions, interfaces and reports.

Knowledge and experience with Java, Open Interfaces and APIs is a Plus.
Understanding of Business Processes utilizing Oracle Application Flows across the E-Business suites

Knowledge of various file transfer methods is a plus.
Knowledge of the Oracle Applications schema the E Business Suite and other Oracle products.

Exceptional Problem Solving Skills, Strong PC skills and technical background in Microsoft productivity products.

Hands on experience in at least two of the following PL/SQL, Oracle Forms, Oracle Reports, SQL, Discoverer, Java
Understanding and experience using Oracle technical tools including Forms, Reports, SQL, PL/SQL, Discoverer.
Understand concepts of the Oracle E-Business Suite.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
379818]]> Tue, 29 Nov 2011 14:00:00 GMT 1736387-Providence-Information-Technology
The Technology Lead provides software engineering expertise and oversight of the implementation of and enhancement to distributed information systems supporting the Consumer Finance business unit.   Responsibilities include:

Lead the micro-design, development and configuration efforts for assorted programs including the implementation of new platforms and their associated interfaces and data stores. 

Design, develop, and implement in accordance with internal and industry best practices through a process of review and approval of functional specifications, system design documents, code reviews and test documentation. 

Maintain ongoing technical expertise related to our Consumer Finance Business  platforms. Provide thorough and accurate responses to technical inquiries from business owners, colleagues, IT auditors and examiners.

Define deliverables for internal and contract development resources. Oversee the quality, scope and timeline of SDLC activities. Mentor junior team members.
 

Qualifications

The Technology Lead will have the following qualifications:

8+ years of application design and/or development experience with a minimum of 3 years in a Technical Lead, Lead Developer or Solution Architect role.

Demonstrated in-depth understanding of all components in a typical distributed application.

Distributed application development experience on a .Net platform including web services and XML.

Experience leveraging SQL Server or ORACLE database technologies in a high transaction volume environment.

Working knowledge of UNIX and Windows Server 2008 operating systems as related to application security and basic troubleshooting.

Experience developing management reports on a commercial reporting platform such as SSRS, Crystal Reports, Jasper reports or Oracle BI.

Familiarity with basic networking concepts including IP configuration, firewalls, routing etc.

Able to prioritize and drive individual and team efforts in a fast-paced environment.

Must be able to confidently and clearly communicate with and present to technical and business colleagues.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
379683]]> Mon, 28 Nov 2011 14:00:00 GMT 1724478-Providence-Information-Technology
The Senior Business Systems Analyst (BSA) serves as Team Leader for the CF Auto/RLS Lending Solutions Group within CF Lending Solutions Design.  The Senior BSA also serves as a primary liaison between business line and application vendors. 

Primary responsibilities for this position includes:

Project Initiation, including Round Table and stakeholder review;


Project Estimation, including scope, time and resource;


Intake and review of Project Initiation Documentation, Managing Functional Design Documentation or other business line initiated Discovery Documents used to support system change requests;


Managing Vendor Development initiatives including submission of requirements, coordination of tasks, execution, delivery and oversight;

Project execution including scheduling of internal resources;


Enforcement of project deadlines and schedules


Communicating and applying accepted project standards;


Works within appropriate Technical Change Framework guidelines

Works with users to;


Evaluate and determine specific business needs;


Develop detailed user specifications and design documents; 


Coordinate project and task execution through development and testing to implementation. 
 

Qualifications

The Senior Business Systems Analyst will possess the following qualifications:
Excellent computer skills


Excellent oral and written communication skills


Excellent analytical skills


Excellent Team Leader skills including ability to facilitate effective team interaction


Excellent customer skills


Good understanding of bank operations, policies and procedures


Knowledge of application support


Proficiency in MS Office Suite


Experience with Consumer and Auto Lending Systems and software preferred


Experience with technical and operations support of computer systems


5 years Business Systems Analyst experience


Some overnight travel may be required
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

381676]]> Mon, 07 Nov 2011 14:00:00 GMT 1919578-Providence-Corporate
Analysis of mail flow and infrastructure utilization including the architecting of future upgrades and enhancements to accommodate improvements within the system. New messaging related applications testing and implementation. Generate and present utilization reports of entire email infrastructure including utilization rates, server performance, and trend analysis


Maintain documentation on all implemented, certified, and proposed email technologies.  Architect Citizens Bank’s messaging architecture for growth, enhancements, and or mergers and acquisitions.

Exchange 2003 / 2010 support with respect to routing, SMTP, administration, security and operations.


Office Communications 2007 support with respect to administration, security and operations.


Provide Tier 3 support for the Wintel Operations Team on a 24x7 basis. High level troubleshooting of previously implemented technologies from companies such as RightFAX, BlackBerry, Trend Scanmail and IronMail. Daily monitoring of the Exchange environment event & backup logs, working with  problem tickets and escalation to the appropriate individuals.


Monitors Net IQ, SCOM for alerts and status. Provides technical guidance to junior team members. Serves as a mentor to other team members.
 

Qualifications

8 years of MS Exchange 2003 / 2010, Anti-virus, spam filtering


4 years of Office Communications server 2007


Excellent Customer Service and Communication skills


Excellent networking fundamentals.


Knowledge of supporting Exchange Clusters and Clariion Back-end SAN Storage


Strong knowledge of DNS and mail routing protocols


The ability to work in a unique network environment. HP Proliant, SAN experience preferred.


Strong experience with Active Directory and LDAP in large-scale production deployments is important.


Low-level mail systems troubleshooting and Exchange 2003 / 2010 support skills are a must.


Performance monitoring, troubleshooting, and tuning skills are very important.


Advanced Knowledge of Exchange operations and administration.


Extensive knowledge of Outlook 97, 98, 2000, XP, 2003, 2007 and 2010 versions.


Excellent working knowledge of Windows 2000, 2003 and 2008 Server


Familiarity with 3rd party connectivity products.


Blackberry Enterprise and Good Link technologies


Email Compliance technologies


Email Archiving technologies


Outlook Web Access 2003 / 2010 knowledge (Front-end / backend) configurations


Excellent communication and technical skills required


RightFax, IronMail, Exchange 2003 / 2010, Legato, Backend SAN technologies are all pluses


Certification for 2003 / 2010 – Messaging Required


4+ years of Enterprise Exchange design


Ability to work nights and weekends as needed


Exposure to 3rd party Exchange applications a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380459]]> Sun, 16 Oct 2011 16:00:00 GMT 1864185-Providence-Information-Technology
The Senior WebSphere Administrator will be responsible for the Design, Customization, and Implementation of robust, secure, scalable WebSphere Application Server systems on AIX, Linux, Solaris and Windows platforms.


 


Responsibilities/Duties:


Integrate simple to moderately complex Java/JEE, WebSphere applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include WebSphere Application Server installation, configuration, EAR file and code deployment, database connectivity, and WebServer (IIS, IBM HTTP) configuration.


Provide tier 3 support for applications


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the  team, working well with CSG teams and external group teams


Enhances team productivity by helping others

Formulate and enforce application deployment and integration standards

Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system.


On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology)


Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.)

Uses fact finding techniques and analytic tools to identify problems


Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause


Recognizes the need to escalate problems to a higher level

Delivers the performance that colleagues require


Takes personal ownership for problems, and follows through to ensure that solutions meet needs.


Effectively documents solutions


Ensures knowledge transfer to work group/project peers
 

Qualifications

The Senior WebSphere Administrator should have the following qualifications:

Typical Minimum Education: Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 3 years experience

Technical: 


Solid understanding of the following technologies: Windows 2003 Server, Windows XP Professional, Windows 7, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft SQL Server 2005, Version management – PVCS, CVS, VSS.


A firm understanding of web application coding utilizing Java, JEE, and WebServices.


Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.


Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.


Highly proficient with Microsoft Office Tools.


Assist with hardware design and topology.


 
Participate in technical test plan creation, technical testing (DR test, unit tests)


Document Citizens’ specific application deployment and configurations


Create change control to put applications into production


Conduct project turnover to support teams


Provide third-tier support to support teams after project completion


Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.


 
Experienced with installation of WAS Network Deployment or Base 6.X/7.X, cluster creation, installation of IBM HTTP Server, WebSphere fixpack deployments, Oracle driver installation, JDBC configuration.


Create Visio architecture diagram showing all major components.


Setup and debug web server and plug-in configurations.


Ability to perform WAS troubleshooting, security and performance tuning.


Deploy application code (major releases, fixes, patches) as documented by vendor


Application specific configuration changes


Troubleshoot application related issues with the help of vendor


 
Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


Experience with Web Services, SOAP and XML


Experience with build and deployment automation


Excellent written and verbal communication skills and demonstrated ability to mentor others.


Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred

Knowledge: 


Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


Experience with the setup, management, security, and optimization of IBM WebSphere Application server and web servers on AIX, LINUX, and Windows servers.


Good understanding of RDBMS systems such as Oracle, Microsoft SQL Server, DB2.


Experience of IBM MQ and IBM Message Broker Administration on AIX, LINUX, Windows servers is add on plus.


DataPower Appliance Administration, WSRR knowledge is an add-on plus.


SharePoint 2007 Administration experience is an add-on plus.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380910]]> Tue, 11 Oct 2011 16:00:00 GMT 1855953-Providence-Information-Technology
Provides technical direction to team of database administrators responsible for deploying and managing physical databases.


Responsible for overall physical database structure for assigned databases.


Establishes performance tuning criteria and methods.


Reviews database performance statistics and direct improvements.


Maintains relationship with DBMS vendor and process of implementing upgrades.


Ensure high availability and reliability of all enterprise databases


Able to review metric reports and take appropriate action


Responsible for world class availability of complex applications for the CFG Business.


Has a good understanding of the business function which the complex applications supports and is viewed as a resource for the business to leverage for technology alternatives and solutions.


Responsible for Quality metrics related to Application availability and performance.


Has strong verbal and written communication skills.


Responsible for Technical leadership and oversight for a moderate to large group of complex Application Systems.


Has an understanding of the technologies and skills required of the team to ensure accurate time and cost estimates and implementations for new and enhancement to existing applications.


Assigns resources to technical tasks and directs and reports on activities of the team.


Coordinates technical activities across several technology areas that are utilized by the Applications.


Is a mentor for team members and other technology teams as well.


Responsible for adherence of the Application team to follow department and corporate policies and procedures.


Provides leadership and direction in setting and administering department policies and procedures


Responsible for evaluation of performance of the team members.


Responsible for setting objectives and development plans for team members.


Responsible for various personnel actions (i.e. hiring; promotions; terminations; development action plans)


Has a good understanding of financial goals and challenges.


Makes recommendations to support these financial goals and challenges both within the technology team and across Enterprise Technology Services.


Supports application related projects by evaluating risks and implementing preventative measures and escalating as needed.


Able to prepare implementation plan and contingency plan for supported applications for moderate to large impact projects.


Can assume the role of Technical Project or Program Team Lead, as needed.


Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.


Is a point of technology escalation for complex implementations.
 

Qualifications

Typical Minimum Experience: 


• Minimum 7 year experience


• Minimum 5 years experience in architecting, installing and configuring DR and HA solutions

Knowledge: 


• Clear understanding of RDBMS fundamentals


• Banking or financial reporting experience helpful.


• Managerial skills

Technical: 


• Experience required in one of the following; DataComm, DB2 Mainframe v8, DB2 UDB v9, Oracle 10/11g, SQL 2005


• Hold certifications in one or more of the required database management systems.


• Experience required in one of the following; Windows, UNIX (AIX, Solaris, Linux), z/OS


• Strong SQL skills


• Experience using database monitoring tools.


• Expertise in backup/recovery/fail-over methods and best practices


• Experience scripting in UNIX required


• High Availability systems and Disaster Recovery experience


• Database replication knowledge


• Database security implementation and auditing experience


• Full lifecycle experience in software development environment


• Experience managing large (>1TB) database
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380903]]> Tue, 11 Oct 2011 16:00:00 GMT 1855970-Providence-Corporate
Join Us for a new opportunity in great technology area and work with some of the best folks in the business! Join a team that is leading the peer segments in retail banking channels. 

RBS Citizens’ Technology Services America division is looking for a talented and highly motivated individual for a Senior MQ, Message Broker, Datapower Administrator to support the Middleware projects. 

Primary Function:


The Senior MQ, Message Broker and Datapower Administrator will be responsible for the Design, Customization, Implementation and support of robust, secure, scalable Middleware systems on AIX, Linux, Solaris and Windows platforms. This position also has potential for leadership role in the team and manage MQ, Message Broker and Datapower Administrators under them.


 


Responsibilities/Duties:


Integrate simple to moderately complex MQ, Message Broker, Datapower Java/JEE, WebServices applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include MQ Message Broker install, queue configuration, Datapower configuration, broker configuration, EAR and BAR file deployment, database connectivity, and troubleshooting.

Provide PROD On-Call support for applications once they go-live.


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the  team, working well with CSG teams and external group teams


Enhances team productivity by helping others

Formulate and enforce application deployment and integration standards

Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology). Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.) . Uses fact finding techniques and analytic tools to identify problems. Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause. Recognizes the need to escalate problems to a higher level.

Delivers the performance that colleagues require. Takes personal ownership for problems, and follows through to ensure that solutions meet needs. Effectively documents solutions. Ensures knowledge transfer to work group/project peers
 

Qualifications

The Senior MQ, Message Broker, Datapower Administrator should have the following qualifications:

Typical Minimum Education:  Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 5 years experience

Technical: 


Solid understanding of the following technologies: WebSphere MQ 6.0, WebSphere MQ 7.0, Message Broker 6.0, Message Broker 6.1, Message Broker 7.0, Datapower XI50, Message Broker Toolkit, SSL, AIX, Linux, Solaris, Windows 2000 Server, Windows 2003 Server, Windows XP Professional, FTP, SMTP, Version management – PVCS, CVS, VSS.


A firm understanding of web application coding utilizing Java, JEE, and WebServices.


Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.


Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.


Highly proficient with Microsoft Office Tools.


Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.


Experienced in MQ, Message Broker Installation, configuration, upgrades


Experienced in queue cluster set up, configuration and management, configuring data sources, repositories, system and server log analysis and trouble shooting, performance tuning, security management, DQE and MQ cluster configuration, MQ Error log and FDC analysis and troubleshooting, Security management (including SSL), Message Broker Flow Deployments, EAR and BAR file deployments.


Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


Experience with a testing tools such as RFHUTIL, JUnit, Load Runner, SOAP UI, and XMLSPY.


DataPower Appliance Administration is required.


WSRR knowledge is an add-on plus.


Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


Experience with Web Services, SOAP and XML


Experience with build and deployment automation


Excellent written and verbal communication skills and demonstrated ability to mentor others.


Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred

Knowledge: 


Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


Experience with the setup, management, security, and optimization of IBM MQ and IBM Message Broker on AIX, LINUX, Windows servers.


Good understanding of RDBMS systems such as Oracle, Microsoft SQL Server, DB2.


WebSphere Application Server 6.1/7.0 Administration skills is an add on plus.


HTTP WebServer Administration is also an add on plus.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380909]]> Tue, 11 Oct 2011 16:00:00 GMT 1855950-Providence-Corporate
Join Us for a new opportunity in a great technology area and work with some of the best folks in the business! Join a team that is leading the peer segments in retail banking channels. 

RBS Citizens’ Technology Services America division is looking for a talented and highly motivated individual for a Senior MQ, Message Broker, Datapower Administrator to support the implementation of various middleware applications. 

Primary Function:


The Senior MQ, Message Broker and Datapower Administrator will be responsible for the Design, Customization, Implementation and support of robust, secure, scalable Middleware systems on AIX, Linux, Solaris and Windows platforms.


 


Responsibilities/Duties:


Integrate simple to moderately complex MQ, Message Broker, Datapower, Java/J2EE, WebServices applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include MQ Message Broker install, queue configuration, Datapower configuration, broker configuration, EAR and BAR file deployment, database connectivity, and troubleshooting.

Provide PROD On-Call support for applications once they go-live.


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the  team, working well with CSG teams and external group teams


Enhances team productivity by helping others

Formulate and enforce application deployment and integration standards

Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system.


On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology)


Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.)

Uses fact finding techniques and analytic tools to identify problems


Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause


Recognizes the need to escalate problems to a higher level

Delivers the performance that colleagues require


Takes personal ownership for problems, and follows through to ensure that solutions meet needs.


Effectively documents solutions


Ensures knowledge transfer to work group/project peers
 

Qualifications

The Senior MQ, Message Broker, Datapower Administrator will have the following qualifications:

Typical Minimum Education:  Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 5 years experience

Technical: 


• Solid understanding of the following technologies: WebSphere MQ 6.0, WebSphere MQ 7.0, Message Broker 6.0, Message Broker 6.1, Message Broker 7.0, Datapower XI50, Message Broker Toolkit, SSL, AIX, Linux, Solaris, Windows 2000 Server, Windows 2003 Server, Windows XP Professional, FTP, SMTP, Version management – PVCS, CVS, VSS.


• A firm understanding of web application coding utilizing Java, J2EE, and WebServices.


• Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.


• Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.


• Highly proficient with Microsoft Office Tools.


• Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.


• Experienced in MQ, Message Broker Installation, configuration, upgrades


• Experienced in queue cluster set up, configuration and management, configuring data sources, repositories, system and server log analysis and trouble shooting, performance tuning, security management, DQE and MQ cluster configuration, MQ Error log and FDC analysis and troubleshooting, Security management (including SSL), Message Broker Flow Deployments, EAR and BAR file deployments.


• Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


• Experience with a testing tools such as RFHUTIL, JUnit, Load Runner, SOAP UI, and XMLSPY.


• DataPower Appliance Administration is required.


• WSRR knowledge is an add-on plus.


• Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


• Experience with Web Services, SOAP and XML


• Experience with build and deployment automation


• Excellent written and verbal communication skills and demonstrated ability to mentor others.


• Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred

Knowledge: 


• Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


• Experience with the setup, management, security, and optimization of IBM MQ and IBM Message Broker on AIX, LINUX, Windows servers.


• Good understanding of RDBMS systems such as Oracle, Microsoft SQL Server, DB2.


• WebSphere Application Server 6.1/7.0 Administration skills is an add on plus.


• HTTP WebServer Administration is also an add on plus.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380906]]> Tue, 11 Oct 2011 16:00:00 GMT 1855933-Providence-Sales-and-Service
As a Senior Support Architect you will be responsible for providing direction and architecture guidance to build an enterprise wide data warehouse project.  The individual will be also responsible for supporting the full ETL project lifecycle pre and post production.  The roles will help to identify opportunities for employing best practices in data, identifying aligned strategies for the delivery of data warehouse, and delivering systems integration to improve operational efficiencies in the organization while building agility into the portfolio of solutions.

The Senior Support Architect will also become the subject matter expert on various projects in which he or she is the support lead. The individual will be working closely with ETL developers, project managers, and database administrators.

• Provide ETL architecture guidance for solutions that take into the value of performance, scalability, operability, jobs optimization, restartability, and auditability


• Adhere to problem management practices that focus on root cause analysis and prevention of future problems


• Provide 24 x 7 support with rotating on-call duties after hours within predetermined and agreed upon Service Level Agreements (SLA’s)


• Work with other Application Support teams to resolve issues that may impact optimal performance of an application


• Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.


• Able to monitor, measure, and optimize application performance


• Assist in administering multiple ETL tools including DataStage and iWAY ETL Manager


• Perform code migrations according to SCM policies


• Review design and architecture documents and provide ETL development teams with input on sound architecture and design principles (such as restartability, purging, etc)


• Recognizing and performing internal enhancements and optimizations (i.e. Automation, scripting, etc)


• Ability to perform other Ad-Hoc requests by management


• Proactively maintain and address capacity management issues


• Coordinate and develop process automation/job scheduling using the Autosys scheduler


• Perform defect analysis


• Identify risk areas and implement preventative measures


.Defines the system, technical, and application architectures and, in some instances, the business system architecture for major areas of development

Technical Knowledge:


• Experience with data warehouse and ETL design, development, best practices, and support methodologies


• Experience with DataStage (version 8 preferred)


. Knowledge of SDLC and structured project management methodologies


• Experience with iWAY ETL Manager 7.14+ or other ETL applications


• Mainframe experience desired (JCL, FOCUS, etc)


• Clear understanding of RDBMS and SQL fundamentals


• Experience with Oracle, SQL Server, and DB2


• Experience with Shell scripting (bash/kornshell)


• Understanding of Data Mapping and Modeling preferred


• Ability to perform end-to-end troubleshooting of ETL jobs


• Unix/Linux end user skills


• Experience with Visio and PowerPoint


• Ability to write clear documentation of operating procedures


• Extremely detail-oriented and able to follow clear methodologies for troubleshooting and support.


• Meet with and report status to management team on a regular basis 


• Recognizes the need to escalate problems to a higher level


• Takes personal ownership for problems-follows through to ensure that solutions meet needs.


• Effectively documents solutions


• Demonstrates critical thinking


• Identifies and analyses improvement opportunities


• Troubleshoots and effectively resolves difficult or unusual problems.


• Effective in solving problems in a team environment
 

Qualifications

QUALIFICATIONS:


• Bachelor’s degree in Computer Science or related discipline


• Minimum of 5 years of IT architectural design and development required, including demonstrated experience in enterprise architecture and information architecture


• Minimum 5 years of experience in the application of data warehouse, data mart and ETL architecture and technologies


• Exceptional problem solving skills.


• Strong written and oral communication skills.


• Banking or financial reporting experience helpful.


• Ability to multi-task, set priorities and maintain delivery timelines
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380811]]> Tue, 11 Oct 2011 16:00:00 GMT 1855948-Providence-Corporate
This position will be responsible for providing design, development, delivery and support of complete business intelligence solutions to serve the Consumer Financial Services area.

Design and develop reporting solutions in SAS and SQL, in a MS SQL Server database environment. Analyze business needs and define requirements for reporting and business intelligence applications. Provide input to project plans and assist in coordinating tasks on cross-team, cross-functional projects supported within a larger data warehousing team. Use innovative and creative approaches to blending business needs with appropriate technology solutions and choices.

Mentor other team members on business subject area knowledge and/or technical knowledge of SAS, SQL and data warehousing.

Works well within a team environment. Work within small or large teams to analyze and resolve issues that may impact optimal performance of a query or report. Works within a small or large systems team and contributes independently. Is reliable, dependable, and trustworthy. Understands Roles and responsibilities within the team. Participates appropriately in team meetings, providing in occasional opportunity to address a small group. Able to monitor, measure, and optimize query performance.

Uses monitoring tools to identify problems. Adheres to department and corporate policies and procedures. Support applications within predetermined and agreed upon Service Level Agreements (SLA’s). Adheres to problem management practices that focus on root cause analysis and prevention of future problems. Adhere to a strict Change Management policy to ensure timely notification, testing and approval for ALL systems and application related changes that impact the environment. Adheres to department and corporate policies and procedures.

Qualifications

5-10 years of experience to support information delivery and report development. Strong proficiency in SAS, SQL and MS Reporting Services needed to develop reports and data extracts for as part of data warehouse / reporting team. Good analytical, problem-solving and communications skills are required. This position has considerable contact with internal customers to define/confirm information requirements and develop detailed business requirements, recommend the appropriate method for implementation based on technical direction of IM Team, and review work products. Fast-paced work environment; resource will be working on several reporting projects in parallel.

Key experience must include:


Expert knowledge of Transact-SQL and SAS as a reporting tool


Expert in addressing query performance and modifying application code to remedy performance problems


Experience developing reporting components (models, scheduling) using Microsoft Reporting Services Product Suite for Self Service


Experience in analyzing and interpreting information requirements and designing reports


Test case design, performing testing and validation of logic and financial metrics


Coding to departmental standards;


Presenting and reviewing work with peers and business line personnel


Significant experience resolving data quality assurance issues in connection with information delivery and development tasks


Demonstrated experience in using relational data architecture and reporting tools to design and develop reports to meet specifications.


Communicate directly with other data warehouse team members including business analysts, data modelers, business clients and warehouse developers to confirm requirements and clarify business rules as they are converted into application code.


Review business requirement and project initiation documents and personally author functional and/or technical specifications as required.


Act as project lead to develop reporting solutions for a wide variety of business intelligence and operational data warehouse projects.


Contribute to project plans and provide status updates or task estimates to project manager(s) leading warehouse development projects.


Take ownership of assigned project issues and coordinate through to resolution.


Communicate proactively and frequently with all project team members throughout the project lifecycle.


Knowledge of data warehouse architectural concepts along with data warehouse production support experience.


Knowledge of Credit Card or Retail Financial Services industry is a plus.


Experience with generating or using summary data for integration with OLAP tools a plus.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Other Information

Knowledge of data warehouse architectural concepts along with data warehouse production support experience.


Knowledge of Credit Card or Retail Financial Services industry is a plus.


Experience with generating or using summary data for integration with OLAP tools a plus.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
376175]]> Tue, 07 Jun 2011 16:00:00 GMT 1513405-Danbury-Bridgeport-Corporate
Responsible for the detailed definitions of Application / Data Architecture for elements* of Citizens Financial Group within the overall RBS Group Architecture , used to underpin and influence the strategic direction of Technology Services, CFG and the Group;


Understands the business needs and direction of one or more businesses and defines the resulting IT implications


Understands the broad goals and challenges for our businesses and uses that to influence the architectures, as well as shape back into the strategies for elements* of Technology Services and business Divisions


Uses a combination of techniques to undertake the detailed definition of the architecture including strategies, as-is assessments, program assessments, sustainability analysis, targets, roadmaps and briefings


Defines target application / data architectures for elements* of the architecture, that align with the needs of the Group, the business divisions, Security & Risk and Technology Services


Broad understanding of how applications are constructed (e.g. fabric, security, patterns & layers) and uses that to affect the overall shape and approach to the application architecture


Is a domain expert and key contact from S&A, for elements* of the Group and / or Divisional Architectures


Authors architectural policies on behalf of the Group


Acts as the key strategy contact for certain suppliers and interacts with and influences these suppliers to support the Group’s Strategies and Architectures


Provides strategic insight into IT industry developments and trends to influence Divisional, Group and Technology Services’ strategy.


Manages S&A initiatives to achieve the above which are aligned with departmental priorities engaging with peers and Senior/Executive Managers within the business, S&A and Technology Services.


*elements – subsets of the architecture – e.g. may be by business unit, business process, channel or a smaller component dependent on knowledge and experience.

Key outputs include strategies, as-is assessments, programme assessments, sustainability analysis, targets, roadmaps, data warehouse definitions and data migration roadmap strategies


Working in partnership across S&A and Technology Services and working with the Business to gain agreement to the proposed Architectural Strategies and supporting Target Architectures and Roadmaps resulting in


Inclusion of strategic components in programme / project designs or agreed as standalone strategic investments


General direction of change for all aspects of IT systems through BAU, follow the architectures


Strategic choices made as part of product selections


Identification of common components which are then appropriately designed and re-used

Qualifications

Requires specific areas of domain expertise within Application or Data Architecture


Requires a broad and deep understanding of technology architecture and high level design across a range of technologies


Requires a broad knowledge of the Banking and Finance sector and has the ability to identify patterns, inter-relationships and opportunities in order to shape Architectural Strategies, Architectural Policies and Target Architectures.


Requires a broad knowledge of the IT industry, how other sectors leverage IT, and has the ability to understand emerging technologies and trends and how they affect the shape of Architectural Strategies, Architectural Policies and Target Architectures


Will be able to make a significant contribution to opportunity and business case development


Will have an understanding of the technology cost drivers within any solution


Experience of working in a senior high level design or architecture role in application / data within a large scale, complex IT organisation


Experience of research, development and implementing new technologies


Knowledge and understanding of Industry Standards


Architecture Principles, Methods and Tools


Solutions Modelling


Business Modelling


Business Process Design


Application Design


User Interfaces


An appreciation of the interaction and relationship between applications and the underlying infrastructure


An appreciation of the methods of securing applications and ensuring security between applications


Data Design


Data Manipulation Tools (e.g. for MI)


Data Platforms


Data Management


Standards relating to data (e.g. data protection)


Industry standard application security techniques


Authorization and Authentication technologies


Minimising Operational Security Risk


Securing application Data

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
368210]]> Wed, 25 Aug 2010 16:00:00 GMT 876953-Providence-Corporate