http://cfgcareers.com/careers/management-jobs en
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: hours vary
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383350]]> Wed, 01 Feb 2012 14:00:00 GMT 2145303-Vermont-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Thursday 8:00AM-5:00PM, Friday 8-6:30, Saturday 8-1:30
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383274]]> Wed, 01 Feb 2012 14:00:00 GMT 2145308-Ohio-Retail
 This position will provide oversight and support to the Consumer Banking Division Business Lines.  The Compliance Manager II will support the development, execution and maintenance of the Risk Management framework. Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs. This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues. Will ensure timely communication of pertinent analysis of monitoring and validation efforts. Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
The Compliance Manager II will be responsible for, but not limited to:



Developing an understanding of business unit processes and related inventories of key risks and controls; 

Reviewing independent testing and assessments of business unit controls;

Analyzing results of independent testing and following up with Risk colleagues on exception remediation.

Participating in divisional risk meetings to identify new or changed processes requiring enhancements to business unit inventories;

 Assisting Risk team in completion of requirements of the “Control Environment Certification” Process.

Working with the SOX 404 team and Risk colleagues in the coordination of  SOX narratives update process;

Participating in special assignments:  assisting Risk team in executing corporate and/or department projects.


Qualifications

 In-depth knowledge of RCSA testing and OpsRiskCenter preferred


Highly effective written and verbal communication skills


Self-starter, highly motivated individual


Excellent analytical and organizational skills with high level attention to detail


Ability to work independently on multiple projects simultaneously


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required


7+ years, Analytical, Compliance, Risk, Financial industry experience with 5 years Risk Management.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383324]]> Wed, 01 Feb 2012 14:00:00 GMT 2145312-Providence-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies Monday-Sunday 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383346]]> Wed, 01 Feb 2012 14:00:00 GMT 2145288-Philadelphia-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies Monday-Sunday 
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383349]]> Wed, 01 Feb 2012 14:00:00 GMT 2145294-Philadelphia-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383361]]> Wed, 01 Feb 2012 14:00:00 GMT 2145295-Delaware-Retail
Citizens Financial Group, Inc. seeks a Senior Risk Manager for its Bridgeport, CT location.
Duties: Lead a team of quantitative analysts responsible for designing and developing quantitative -based strategies for long-term risk management and business performance improvement.  Monitor and analyze portfolio dynamics by mining data sets and identifying historical delinquency trends in Debt Management department.  Gather and analyze business data and interpret economic trends using SAS, SQL and Excel. Work closely with senior risk and business leaders to assess potential risk of new products and trends, present related analytical outcomes, and develop balanced strategies to mitigate these risks.  Drive analytic innovation through the use of structured financial analytics and modeling techniques to develop business optimization solutions and implement loss optimization solutions that mitigate the Company's risk exposure, maximize revenues, reduce losses and improve the long-term value of Company's portfolio.  Manage a team of four quantitative analysts. 
 

Qualifications

Must have Master's degree in Business, Economics, or related quantitative field, plus three (3) years of experience in the position offered or related position.  Will also accept a Bachelor's degree in Business, Economics, or related quantitative field, followed by five (5) years of progressive experience in the job offered or related position.  Full term of experience must include performing quantitative financial analytics and risk management; gathering and analyzing business data and interpreting economic trends using SAS,SQL and Excel; presenting analytical outcomes to senior management; creating added value business optimization solutions to maximize revenue and minimize costs; and managing a team of analysts. Position requires approximately 10% travel to CFG office in Glen Allen,VA.
 

Other Information

Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383338]]> Tue, 31 Jan 2012 14:00:00 GMT 2139979-Danbury-Bridgeport-Corporate
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:  Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383331]]> Mon, 30 Jan 2012 14:00:00 GMT 2136805-Pennsylvania-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:   Varies,  Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383306]]> Mon, 30 Jan 2012 14:00:00 GMT 2136802-Pennsylvania-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383325]]> Mon, 30 Jan 2012 14:00:00 GMT 2136801-Philadelphia-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383256]]> Sun, 29 Jan 2012 14:00:00 GMT 2134072-Philadelphia-Retail
To conduct branch audits throughout the retail footprint of Citizens/Charter One Bank. Perform and document assigned test work while maintaining objectivity and independence. (Travel = 50%) Ensure that all completed documentation is accurate and supports the conclusions made based on the test work performed. Ensure that deadlines are met for requested tasks.

Identifies, analyzes and concludes upon the effectiveness and efficiency of internal controls, displaying an understanding of risks, compliance, and materiality.

Incumbent primarily provides support to the Sr. Staff Auditor.  External contact is limited.
 

Qualifications

Two years of Branch Manager, Assistant Manager, Teller Manager or equivalent work experience.

Risk awareness, knowledge of branch operations, effective communications.

Proficient in Microsoft Office applications.  Mainframe, TouchPoint, and Oracle experience is recommended.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule: Monday-Friday 8:00AM-5:00PM (Hours may vary based on travel schedule). 50% Travel Requirement noted is Overnight Travel.  Approximately 25% travel is local.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383247]]> Sun, 29 Jan 2012 14:00:00 GMT 2134074-Providence-Risk-Management-and-Compliance
Responsible for soliciting retail petroleum lending opportunities.  This will be expected to maintain relationships with the major oil companies.  Manage accounts and client relationships and handle difficult negotiations and credit assessments. Provide analytical guidance to credit analysts and/or portfolio managers as client’s credit worthiness is evaluated. Recommend structure and terms for credit approval on loans requiring a high level of lending experience.
 

Qualifications

Bachelor's degree in business, economics, finance or accounting.


Successful completion of a formal commercial credit training program.


Candidate needs over 10 years of retail petroleum lending experience  


Current relationships with major oil companies and centers of influence in the retail petroleum industry


Advanced analytical, loan structuring, underwriting, documentation, credit, and administrative skills.


Strong negotiating and sales skills.


Excellent verbal and written communication skills.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383228]]> Sun, 29 Jan 2012 14:00:00 GMT 2134082-Orange-County-Corporate
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383148]]> Sun, 29 Jan 2012 14:00:00 GMT 2134067-Massachusetts-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40, hours vary


Work Schedule:    Monday-Friday 10:00am-7:00pm, Saturday 10:00am-5:00pm, Sunday 11:00am-3:00pm 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383224]]> Sun, 29 Jan 2012 14:00:00 GMT 2134068-New-Hampshire-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday Hours Vary 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383236]]> Sun, 29 Jan 2012 14:00:00 GMT 2134071-Providence-Retail
Serve as the executive responsible for leading and overseeing Citizens Financial Group’s (CFG) Privacy Office.  Provide definitive advice, guidance, and assistance to CFG management on all matters involving privacy, federal banking regulations, data protection/information security, and fraud/identity theft that affect personal customers, commercial customers, and our employees.  Performs monitoring and reporting on the effectiveness of CFG’s corporate-wide Privacy Compliance Program.  Assist in key privacy-related matters and initiatives as the subject matter expert, and work collaboratively to support CFG management with all privacy and data protection laws.
Key responsibilities include:



Ensure the continued implementation of the Privacy Office including the structure, strategy, policies and procedures, and other governance functions to provide advice, assistance, and guidance on all federal and state privacy laws and specifically those that affect banking.  This includes management and direction for the Privacy Committee and sitting on other CFG committees overseeing aspects

Develop a corporate-wide reputation for Privacy expertise and ensure business lines have the appropriate advice, assistance, and guidance to identify, implement and maintain CFG’s privacy and data protection policies and procedures.  Ensure that all legal, regulatory and/or mandatory requirements (both internal and external) relating to compliance and Privacy risks are interpreted, understood and acted upon appropriately.  Assist with fraud investigations or matters related to CFG’s Ethics Policies, as needed.

Provide leadership in the development and implementation of effective compliance programs to comply with Gramm-Leach-Bliley Act and CFG’s Customer Information Security Program (CISP).  Provide all needed advice and guidance and render opinions regarding new initiatives, changes in process, and remediation activities as needed.  Collect and analyze information to provide effective oversight of the CISP and report as needed to the Board of Directors and other risk committees on the status of compliance with GLBA.

Develop and maintain strong working relationships with CFG management, including Risk colleagues, Legal, Human Resources, Security & Risk management to establish and implement a Corporate-wide Privacy Office and Compliance Program.  Provide leadership in the planning, design and evaluation of privacy related projects. Represent RRCM as appropriate on business projects and governance groups, providing input and challenge on Privacy compliance matters and influencing these bodies as appropriate.


Qualifications

Preferred Qualifications:



Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization.  Strategic vision and the ability to maintain a best-in-class privacy office within the context of the privacy marketplace and industry trends.

In-depth experience with Federal Banking Laws, Rules, Guidance relating to GLBA and all FFIEC Guidance and experience working directly with federal banking regulators.

Strong working knowledge of all privacy and data protection laws and specifically all financial services regulations (GLBA, FACTA, FCRA, State Data Protection Laws RFPA, HIPAA/HITECH, UDAP/UDAAP, AML/BSA, HR/employment laws, surveillance and monitoring laws, data breach laws, etc.) with the ability to advise on diverse compliance related financial services activities and the regulatory rule making process.

Knowledge of data protection/information security, telemarketing laws, COPPA, CAN-SPAM, TCPA, ECPA etc.

Ability to provide definitive advice and guidance on large corporate projects and initiatives in real time.

Ability to interpret regulations impacting the financial services industry and advise on corporate-wide compliance oversight and enforcement program policies for regulatory risk management.

Ability to conduct legal research on complicated matters and distill advice to a broad audience with operational recommendations for implementation.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383018]]> Thu, 26 Jan 2012 14:00:00 GMT 2128106-Providence-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:    Monday-Friday 10:00am-7:00pm, Saturday - 10:00am-5:00pm, Sunday - 11:00am-3:00pm 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383040]]> Thu, 26 Jan 2012 14:00:00 GMT 2128103-Hampton-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-6:00PM; Saturday 8:00AM-1:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383221]]> Thu, 26 Jan 2012 14:00:00 GMT 2128101-Chicago-Retail
Work with Specialist Assurance Manager to produce assurance review plan, designing solutions which take account of the resources available and constraints imposed;

Appraise Specialist Assurance Manager of progress on reviews underway and issues requiring resolution, bringing an approach that resolves issues and proposes solutions;

Liaise with business to identify whether planned timescales for assurance reviews are viable, validate issues and cross refer to other key stakeholders (e.g. GIA, Group Risk, and external parties);

Meet with Specialist Assurance Manager / team colleagues to share data, clarify understanding and identify potential issues;

Participate in  and / or lead briefings with Specialist Assurance Manager to discuss role in relation to the specific assurance reviews;

Accountable to key stakeholders for delivery of assurance reviews to an agreed quality, time and cost;

Conduct review testing. Tests may involve data analysis, observation and interviews with colleagues within the business and / or TP;

Use assurance methodology to ensure that the ongoing progress of assurance reviews is formally tracked and that a clear audit trail exists in line with agreed governance;

Create and issue Assurance Documentation, assessing adequacy of controls, identifying tests to be used and testing rationale and with key individuals to identify processes, risk and controls;

Escalate contentious issues to Specialist Assurance Manager in a timely manner;

Follow up of assurance issues to ensure theses are addressed by the business in an appropriate manner;

Participate in knowledge sharing events to promote own and others’ business / product knowledge and continuing professional development; and,

Support new team members / less experienced Specialist Assurance Analysts on an ad hoc basis.


Qualifications

 



2 years experience and understanding of  Corporate Security Services , Group Manufacturing business function;

Experience of managing relationships with a business;

Experience in analysis and presentation of complex data and providing input to produce reports; and,

Being able to work as part of a team coupled with ability to gather and analyse information & provide a suitable solution.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383165]]> Wed, 25 Jan 2012 14:00:00 GMT 2127098-Providence-Risk-Management-and-Compliance
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:     Varies
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383172]]> Wed, 25 Jan 2012 14:00:00 GMT 2127092-New-York-State-Retail
Manage and coach to the overall profitability of the region.  Active role in the creation and implementation of strategic direction.  Act as a member of the regional team to ensure client needs are satified and customer relations are established.  Ensure region is adequately staffed with the support of Human Resources, with qualified well-trained sales personnel.
Promote and ensure a positive work environment for employees within the region.  Direct the sales and service initiative for the region.  Assist in balancing day to day needs of the region with the strategic direction of Citizens Bank.  Manage bank visibility/recognition in the communities within the region.  Develop and maintain active relationships with business partners to identify and leverage sales opportunities.
 

Qualifications

Substantial experience managing multiple direct reports.  Demonstrated ability to lead, coach, motivate and develop staff.  Proven track record with sales and new business development in conjunction with meeting/exceeding individual and team sales goals.  Bachelor's Degree highly desired.  Proven ability to manage multiple franchise profit and loss objectives.  Excellent oral, written and presentation skills.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383029]]> Wed, 25 Jan 2012 14:00:00 GMT 2127087-Albany-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday - Hours Vary 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383161]]> Tue, 24 Jan 2012 14:00:00 GMT 2124279-Providence-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383158]]> Tue, 24 Jan 2012 14:00:00 GMT 2124276-Hyannis-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383195]]> Tue, 24 Jan 2012 14:00:00 GMT 2124286-Illinois-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:     Varies with Branches needs
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383178]]> Tue, 24 Jan 2012 14:00:00 GMT 2124282-Detroit-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Saturday
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383156]]> Tue, 24 Jan 2012 14:00:00 GMT 2124274-Hartford-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:   Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383074]]> Tue, 24 Jan 2012 14:00:00 GMT 2124245-Pennsylvania-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383024]]> Tue, 24 Jan 2012 14:00:00 GMT 2124243-Belmont-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383136]]> Tue, 24 Jan 2012 14:00:00 GMT 2124258-Massachusetts-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Friday 8:00AM-5:00PM and must be available to work on Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383075]]> Tue, 24 Jan 2012 14:00:00 GMT 2124246-Pennsylvania-Retail
The Senior Risk Manager manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.  This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.  The Senior Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.  Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.  Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.

Leadership Accountabilities:


Business Management & Planning: Create, implement, and delivery of operational plans aligned with the business plans and targets. Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.  To facilitate change through projects.

Customer Service: To champion strong customer service attitudes and values.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Recruitment & Induction: Design and recommend resourcing strategy, to identify recruitment requirements. Oversee the new hire orientation process for new team members.

Team Development: Create, plan and implement activities that will support the development of team members.

Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Reviewed follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Conducts performance reviews and acts upon development needs where appropriate. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).
 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Proven leadership and management skills


Bachelor Degree required, Master’s Degree preferred


10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383093]]> Mon, 23 Jan 2012 14:00:00 GMT 2121053-Providence-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383092]]> Mon, 23 Jan 2012 14:00:00 GMT 2121052-Massachusetts-Retail
The key responsibility of the RE Appraisal Reviewer IV-Quality Control/Quality Assurance Manager is to manage risks associated with the real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such management includes  quality control and quality assurance program development and implementation, staff supervision and required process oversight, including adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.  Some of the responsibilities may include scoping of appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, and supervision of those responsible for similar functions.  The candidate must be self-motivated and disciplined, with the ability to work autonomously with limited direct supervision.  The job requires excellent written and verbal communication skills, as well as a thorough understanding of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.           
 

Qualifications

Bachelor's Degree or Greater  

Certified General Real Estate Appraiser or equivalent  

Minimum 5 years experience as a bank staff appraisal reviewer or diversified fee appraisal experience 

Proven leadership of team(s) of appraisers and related support staff  

Thorough knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding  

Proficiency with personal computers as well as pertinent software packages, particularly discounted cash flow software and related industry applications    


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383094]]> Mon, 23 Jan 2012 14:00:00 GMT 2121054-Chicago-Risk-Management-and-Compliance
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule varies depending on Branch business needs. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383122]]> Mon, 23 Jan 2012 14:00:00 GMT 2121067-Bolivar-Retail
The purpose is to oversee all broker/dealer (B/D), 2 investment advisers and insurance compliance activities including, but not limited to sales, marketing, operations, and customer service to ensure compliance with all State (State Securities and State Insurance Divisions) and Federal (SEC and MSRB) and SRO (FINRA), and Bank (OCC, FDIC, CFPB) regulations as well as CFG/RBS corporate policies and audit programs. Direct the creation and administration of an in-depth compliance plan to protect the B/D and the bank from possible liability stemming from customer dissatisfaction and/or regulatory oversight. 



Direct daily compliance activities of firm with approx. 600+ insurance & securities licensed sales representatives.

Structure, recruit, lead, and retain a department of 20+ compliance professionals.

Direct and monitor the handling of all investment and insurance customer complaints, special investigations of registered representatives, regulatory body inquiries (FINRA, SEC, State Insurance and State Securities Divisions) and the administration of any sanctions imposed against representatives.

Direct and monitor all interactions with Federal and State regulators including, but not limited to correspondence with said entities and in person audits conducted at the B/D.

Direct and monitor the B/D audit program which is responsible for examining all bank branches, registered representatives and home office units such as operations, brokerage, finance, marketing, product development and the phone bank.

Direct and monitor the licensing process for B/D representatives including the processing of applications, assisting reps in maintaining their licenses and completing the terminations of all licenses and registrations.

Direct and monitor all B/D compliance training activities including the creation and dissemination of written supervisory policies and procedures, new agent training classes, and FINRA/state insurance continuing education requirements.

Direct and monitor the review and approval of all advertising and sales material created by registered representatives and Marketing Departments.

Act as a resource for field, home office operating units and senior management with respect to all compliance related matters.

Must maintain close working knowledge and remain up to date with all applicable industry rules and regulations and work directly with senior management in policy making decisions.

Work closely with CFG General Counsel’s office to manage potential regulatory and legal liability


Qualifications

A minimum of 10 years of B/D experience and a law degree preferred. 

An extensive background in brokerage insurance, mutual funds, investment adviser, and general securities matters are required.

Must have held senior compliance management position within the securities industry. 

Must be able to foster strong partnerships with directors of other CCOISC business units. Must demonstrate proven leadership qualities.

Must have experience dealing one on one with regulators such as the NASD, SEC, State Securities and State Insurance Divisions.

Excellent communication skills (both oral and written), as well as strong analytical skills. NASD Series 7, 24, and 63 required.  Series 65 and 53 within 6 months.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383117]]> Mon, 23 Jan 2012 14:00:00 GMT 2121065-Massachusetts-Corporate
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:  Varies,  Monday-Saturday
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383045]]> Mon, 23 Jan 2012 14:00:00 GMT 2121034-Providence-Retail
 As part of the Citizens Business Services Risk team, the Sr Risk Manager will provide regulatory risk support to ensure the administration of regulatory risk programs such as  the compliance framework within RBS Citizens Business Services, to include but not limited to: governance, monitoring; risk identification and assessment; training; change management and exam management.  Provides regulatory expertise and solutions on complex risk and compliance issues within Business Services.  Identifies, assesses, implements and communicates regulatory issues.  Reviews policies and procedures for adequacy and accuracy.
Develop and maintain relationships with key (internal and external) personnel and/or stakeholders and colleagues.  Interface with regulators to provide information or respond to inquiries and exam preparation activities for Citizens Business Services.  Analyze, monitor and report Business Services risks and controls, utilizing various data sources such as risk indicators, regulatory examinations, audit reports and business unit self assessments.  Ensure risk issues are appropriately escalated to management and that resolution plans are executed timely.  Participate and/or lead the rollout of regulatory initiatives within Citizens Business Services. Participate in various committees at a regional and global level.   
Proactively identify opportunities for change which will add value to the achievement of business objectives. Ensure robust structures are in place to deliver, monitor and review change initiatives.

 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


Proven leadership and management skills


Bachelor Degree
10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
Strong knowledge of deposit/loan regulations and FFIEC Information and Technology guidelines
Seasoned professional with ability to multi-task, work in a fast paced environment and influence at all levels of the organization.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382853]]> Mon, 23 Jan 2012 14:00:00 GMT 2121025-Providence-Corporate
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule varies depending on branch needs. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383053]]> Mon, 23 Jan 2012 14:00:00 GMT 2121038-Canton-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies Monday-Sunday 
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383083]]> Mon, 23 Jan 2012 14:00:00 GMT 2121049-Philadelphia-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday     Hours Vary 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383068]]> Mon, 23 Jan 2012 14:00:00 GMT 2121044-Ohio-Retail
Provide relationship and portfolio management support for loans in Franchise Lending Division.  Conduct due diligence and compliance work prior to loan approval.  Coordinate statement spreading requests and process for group. Order appraisal and environmental reports.  Respond to information requests from customers as well as other bank units.  Maintain Dashboard, FaCT, and other databases and reporting including account officer changes, creation of new borrowers, collapsing borrowers, etc. Work with team to create and maintain credit files in electronic file system.  Coordinate DDA opening with business partners.  Review exception reports to address issues and errors. Work with team to resolve outstanding documentation issues. Obtain loan and DDA statements for lending team and / or customers.   Obtain industry research and debt ratings.  Distribute interest rate reports weekly.  Maintain comps and industry analysis. Complete other duties as assigned.
 

Qualifications

Bachelors Degree preferred.


2-4+ years of successful commercial credit administration experience with a recognized middle market bank or equivalent experience. Knowledge of bank policy, operations, and reporting systems is required. 


Existing knowledge of assigned marketplace is a strong plus.


Advanced administrative skills required. Ability to multi-task in fast paced environment is necessary. Proficiency in PC applications (Word, Excel, Dashboard).


Excellent verbal and written communication skills.
 

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382988]]> Sun, 22 Jan 2012 14:00:00 GMT 2117964-Boston-Corporate
Provide relationship and portfolio management support for assigned portfolio of loans in Franchise Lending Division. Conduct credit analysis of financial and collateral information on new and existing customers to ensure that satisfactory risk profile is maintained. Maintain FaCT system (covenant and financial statement tracking) for portfolio managers. Run valuation, PD and LGD models. Spread financial statements. Order appraisal and environmental reports. Follow up with customers to address delinquent financial reporting and non-routine servicing matters or other risk related issues. Complete due diligence and compliance requirements and respond to information requests from other groups. Other duties as assigned.
 

Qualifications

Bachelor's Degree required.

2-4+ years of successful commercial credit analyst experience with a recognized middle market bank or equivalent experience.

Existing knowledge of assigned marketplace is a strong plus.

Advanced analytical, credit, and administrative skills.

Ability to multi-task in fast paced environment necessary.

Proficiency in PC applications (Word, Excel).

Excellent verbal and written communication skills.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382868]]> Sun, 22 Jan 2012 14:00:00 GMT 2117981-Orange-County-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required

Associate's or Bachelor's degree preferred

3 years sales and service experience

Supervisory experience required

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:   Varies by branch needs 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
383056]]> Sun, 22 Jan 2012 14:00:00 GMT 2117954-Pittsburgh-Retail
Responsible for training and development needs of assigned personnel.  Assists in developing and implementing Recovery department policies and procedures for efficient business processes.  Monitor and manage daily account volumes and work flows to insure effective turnaround times and maximum customer experience.  Ability to understand and manage human resource issues.



Provide one on one coaching and feedback opportunities to staff through pre-scheduled meetings.  Along with monitors team members’ job performance utilizing a variety of techniques (silent call monitoring, side-by-side observances)

Prepare and conduct performance reviews on a regular basis including career path development.

Monitor loan deficiency balance recovery and DDA recovery processes to insure internal process efficiency, effectiveness and quality.

Manage the department in support of annual loan charge-off recovery projections (currently $15MM+), and/or annual DDA recovery projections ($24MM) and maintain expenses within assigned budget tolerances (currently $1MM). Utilize operational reporting to monitor and manage daily work flows and account volumes including maintaining proper coverage of critical job functions.

Manage to all assigned operational goals

Insure all escalated customer issues are resolved within policy guidelines.

Participate in the preparation and presentation of departmental reports and metrics to internal business areas including senior management along with monthly staff meetings.

Conduct interviews for job candidates.

Assist with developing and executing strategies to meet or exceed departmental goals.


Qualifications

High School or equivalent (GED) required.

Bachelor Degree preferred, or 3 years people management experience in lieu of Degree.

Minimum 3 years Collections or Recovery/Call center experience receiving inbound and placing outbound collection calls via an automated dialer, payment negotiation and account resolution.


 
People management and leadership skills.
Knowledge of consumer and commercial banking requirements including Federal/State laws (e.g. Fair Debt Collection Act, Privacy Act, Fair Lending).
Basic understanding of bankruptcy, litigation, internal collection and agency collection strategies.
Excellent oral communications; counseling and persuasion skills.
Math aptitude.
Excellent organization skills.
Make independent decisions and exercise sound judgement.
Organized work habits.
Ability to perform in a production environment and meet monthly operational metric goals.
Excellent analytical skills.
Proficient computer skills.
Ability to motivate in a competitive, repetitive and stressful environment.
 

Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Monday 5-9 / Tuesday 8:30-1:30 and 5-9 / Wednesday 5-9 / Thursday 8:30-1:30 and 5-9 / Saturday 8-12.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382956]]> Sun, 22 Jan 2012 14:00:00 GMT 2117955-Providence-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382926]]> Thu, 19 Jan 2012 14:00:00 GMT 2110045-Massachusetts-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday hours vary 
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
382928]]> Thu, 19 Jan 2012 14:00:00 GMT 2110043-Philadelphia-Retail
The key responsibility of the Real Estate Appraisal Reviewer I is to assist in the management of risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such involvement may include adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.  This includes conducting independent commercial real estate appraisal reviews on low to moderate complexity/risk properties and assembling and managing the collection of market data in order to provide general market research to the various commercial lending functions throughout the Bank. The Real Estate Appraisal Reviewer I will be assigned to low to moderate exposure, low to moderate complex property types, and those commercial valuation tasks which typically result in lower risk to the bank.  The responsibilities may also include assistance with scoping of commercial appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, issuing value opinions, and related administration and support functions.
 

Qualifications

The candidate must be self-motivated and disciplined, with the ability to work autonomously with direct and indirect supervision.
The job requires excellent written and verbal communication skills, as well as a working knowledge of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.
Bachelor's Degree or Greater Real Estate Appraisal Trainee or equivalent appraisal experience.
Minimum 1 year experience as a bank staff appraisal reviewer or diversified commercial appraisal experience.
Knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding.
Working knowledge of personal computers Good analytical and organizational skills . Good oral and written communication skills. Ability to work as a team player Flexibility and willingness to assume responsibilities for projects and tasks assigned by management.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382961]]> Tue, 17 Jan 2012 14:00:00 GMT 2105846-Providence-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:     Varies
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382970]]> Tue, 17 Jan 2012 14:00:00 GMT 2105845-Albany-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies based on branch need 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382899]]> Tue, 17 Jan 2012 14:00:00 GMT 2108690-Detroit-Retail
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.


 
The Sr.  Risk Analyst will be a key member of the  Debt Management, Mortgage, and Fraud Operations team . The colleague will be responsible for identifying and evaluating opportunities to improve collections and recoveries performance on several consumer loan portfolios. He/ She will analyze historical data and apply integrative thinking to identify trends and make business recommendations. As Sr.  Risk Analyst in Debt Management, Mortgage, and Fraud Operations team , you will have the opportunity to apply analytics to solve complex business problems and be part of a  diverse and dynamic, team-oriented environment offering multiple opportunities for professional growth.
Responsibilities:


 
Identify business opportunities


Analyze business problems and generate hypotheses


Analyze data to prove hypothesis


Make recommendations for improvement


Implement strategies in conjunction with other teams
Communicate analysis insights and progress on implementation
D evelop and deliver regular reports and communications to senior management
D esign statistical and mathematical models for reporting and predictive analytics


The Specific responsibilities involve problem frame-work, developing hypothesis, test and analysis, solutions development, historical trend analysis,  predictive modeling, scoping operational feasibility, developing implementation efforts with monitoring plans.

 

Qualifications

Bachelors Degree in Quantitative field (Such as Engineering, Mathematics, Business, Economics, Statistics etc.)

Preferred Qualifications:


1 Years experience in Debt Management analytics


1-2 years Experience in SQL, SAS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382986]]> Tue, 17 Jan 2012 14:00:00 GMT 2105848-Danbury-Bridgeport-Corporate
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 10:00am-7:00pm, Saturday 10:00am-5:00pm, Sunday 11:00am-3:00pm, hours vary
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382969]]> Tue, 17 Jan 2012 14:00:00 GMT 2105838-Salem-Retail
The Risk Specialist II will support the development, execution and maintenance of the Risk Management framework.  Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs.  This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues.  Will ensure timely communication of pertinent analysis of monitoring and validation efforts.  Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
 

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required, Master’s Degree preferred


7 + years, Analytical, Compliance, Risk experience,  financial industry experience with 5 yrs risk management
 Must be available to travel as needed. 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Other Information

Please note: Per the Internal Recruitment Guidelines and Policy, by applying for this position you certify that you meet the following criteria in order to be considered for this position:





Meet the minimum job qualifications.

Received a rating of 3 or better on your most recent performance review.

Currently not on a Performance Development Plan or Final Written Warning.

Informed your current manager of your intent to apply for the position.

For additional information, please review the Internal Recruitment Policy https://www.rbsamericashr.com/SiteCollectionDocuments/Policies/policy_3.02_Internal_Hires.pdf  on RBSAmericasHR.com.
Please keep in mind, there is no mandatory length of time in a role before you can apply for another role; however, our practice suggests a minimum of 12 months in your current position. Additionally, you are only eligible to apply and be considered for up to three positions at any point in time.
  

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382937]]> Tue, 17 Jan 2012 14:00:00 GMT 2105833-Providence-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule: Varies: Branch Hours: M-F 10am-7pm; Sat 10-4pm; and Sun 11-3pm
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382964]]> Tue, 17 Jan 2012 14:00:00 GMT 2105844-New-York-State-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Hours vary

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382971]]> Tue, 17 Jan 2012 14:00:00 GMT 2105840-New-Hampshire-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:     Varies with branches needs
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382861]]> Thu, 12 Jan 2012 14:00:00 GMT 2092367-Detroit-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382884]]> Thu, 12 Jan 2012 14:00:00 GMT 2092366-Massachusetts-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382770]]> Thu, 12 Jan 2012 14:00:00 GMT 2092364-Westwood-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies with branches needs
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382840]]> Wed, 11 Jan 2012 14:00:00 GMT 2092350-Detroit-Retail
The Senior Risk Manager manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.  This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.  The Senior Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.  Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.  Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.
Manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.
Developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.
Ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.
Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.
Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.
Function/Deliverables continued:  Leadership Accountabilities: Business Management & Planning:  Create, implement and delivery of operational plans aligned with the business plans and targets.  Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.
Process/Continuous Improvement:  To initiate and support process improvement activity and help to embed a culture of continuous improvement.  To facilitate change through projects.
Customer Service:  To champion strong customer service attitudes and values.
Risk Management:  Identify and manage the risk, minimizing the outcome and escalating where appropriate.  Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.
Stakeholder Management: Develop and maintain effective working relationships with peer level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.
Managing Change:  Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience.  Ensure robust structures are in place to deliver, monitor and review change initiatives.
Team Leadership:  Develop, plan and implement activities that will enable a highly motivated and highly performing team to deliver team objectives.  Fostering an environment of cooperation and change.
Recruitment & Induction:  Design and recommend resourcing strategy, to identify recruitment requirements.  Oversee the new hire orientation process for new team members.
Team Development:  Create, plan and implement activities that will support the development of team members.
Performance management:



Ensure team meets agreed service levels

Coach and develop staff

Review performance to ensure team members meet their specific objectives and that they have the right knowledge, skills and behaviors. Conducts performance reviews and acts upon development needs where appropriate. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors (“what” is expected and “how” they are expected to achieve objectives).




 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Proven leadership and management skills


Bachelor Degree required, Master’s Degree preferred


10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382855]]> Wed, 11 Jan 2012 14:00:00 GMT 2092342-Boston-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include a rotating evening and weekend schedule.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382817]]> Tue, 10 Jan 2012 14:00:00 GMT 2089504-Boston-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382813]]> Tue, 10 Jan 2012 14:00:00 GMT 2089505-Massachusetts-Retail
The Corporate Ethics Officer is responsible for developing and implementing the strategy for the promotion, enhancement and oversight of the Citizens Financial Group, Inc., Corporate Ethics Program.  The individual promotes an organizational culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations, as well as company policies and procedures.   The individual monitors and measures CFG’s Corporate Ethics Program in line with company policy and relevant regulatory guidance, and makes necessary changes to the program in order to ensure compliance. 
 
He/she is also responsible for managing a large vendor relationship for the Control Room.  Additionally, the incumbent leads the implementation of large projects within CFG for various senior-level stakeholders within RBS, including the Personal Trade Assistant (PTA) system project, outsourcing the whistleblower hotline and the required controls, testing and training for new Group-wide policies like the Anti-Bribery and Corruption (ABC) Policy Standard.   
 
Key responsibilities include:
 



Leads CFG’s Ethics Office by building strong partnerships across the organization, collaborates effectively within the compliance community and with CFG’s business lines, to provide advice and assurance on matters of ethics, integrity, and compliance

Leads and directs the team and monitors the processes for allegations regarding the Code of Business Conduct and Ethics.  Maintains oversight of investigations that come in through the Ethics Office; ensure all issues are promptly addressed and resolved; and oversee the data tracking process for these issues

Serve as CFG’s Divisional Anti-Bribery Compliance Officer (DABCO), representsCFG at regional Risk Committees and Group level ABC forums, fields related inquiries, resolves questions and policy issues, and escalate ABC matters as appropriate

Uses independent judgment to advise colleagues and interpret the Code, including the applicability of the Code in specific situations, such as for gifts/hospitality.  Also coordinates closely with management and HR to ensure that the company’s prohibition against retaliation for reporting an allegation of the Code is strictly enforced

Oversees the Control Room functions, including managing the Personal Trade Assistant (PTA)  system, answering colleague questions, communicating with brokerage firms, and identifying violations of policy regarding prohibited trading

Oversees the Foreign Corrupt Practices Act Compliance Program, which consists of developing and delivery of colleague training, monitoring current vendor contracts for compliance, and performing due diligence during M&A and when procuring foreign contractor relationships

Develops information reporting  for senior management and the Board of Directors detailing key program metrics

Manages and leads team members, performing employee development duties such as career training and coaching, performance reviews.

Coordinates the annual campaigns for the corporate ethics training and certification process; and the Conflict of Interest Survey

Implements and administers Group and local policy standards that are owned by the Ethics Office.  Assist with change management, strategic planning, budgeting, and other activities in conjunction with senior management team.

Manages processes to support the Executive-level Ethics Oversight Committee

 

Qualifications

Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization, includingsupporting functions such as HR, Legal, Audit and Corporate Security.  Must be comfortable with making judgment calls in relation to the Code of Ethics

10+ years of previous business and compliance experience with progressively more responsibility and exposure to senior and executive level management, including 8+ years experience in ethics and/or traditional corporate compliance functions

Familiarity with Ethics-related legislation, such as the United States Sentencing Guidelines, the Sarbanes-Oxley Act, the Foreign Corrupt Practices Act, the Federal Bank Bribery Law, Regulation O, the UK Anti-Bribery Act, related case law and best practices.  Practical experience with risk management concepts in the financial services industry

Understanding of attorney-client privilege, investigative and interview skills, and the ability to manage controversy without bias and to all parties.  Ability to quickly assimilate information relating to complex issues, maintain poise, demonstrate political savvy in dealing with sensitive investigations

Working knowledge of Control Room functions, with an understanding of securities laws and insider trading, information barriers and Chinese Walls, and material non-public information

Tact, diplomacy, and the ability to use discretion when making decisions, be creative and innovative in problem solving, and exercise good judgment

Demonstrated ability to multi-task, work independently and in team settings, and deliver results

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382675]]> Tue, 10 Jan 2012 14:00:00 GMT 2089516-Providence-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule


    

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382818]]> Tue, 10 Jan 2012 14:00:00 GMT 2089502-Massachusetts-Retail
The Corporate Ethics Officer is responsible for developing and implementing the strategy for the promotion, enhancement and oversight of the Citizens Financial Group, Inc., Corporate Ethics Program.  The individual promotes an organizational culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations, as well as company policies and procedures.   The individual monitors and measures CFG’s Corporate Ethics Program in line with company policy and relevant regulatory guidance, and makes necessary changes to the program in order to ensure compliance. 
 
He/she is also responsible for managing a large vendor relationship for the Control Room.  Additionally, the incumbent leads the implementation of large projects within CFG for various senior-level stakeholders within RBS, including the Personal Trade Assistant (PTA) system project, outsourcing the whistleblower hotline and the required controls, testing and training for new Group-wide policies like the Anti-Bribery and Corruption (ABC) Policy Standard.   
 
Key responsibilities include:
 



Leads CFG’s Ethics Office by building strong partnerships across the organization, collaborates effectively within the compliance community and with CFG’s business lines, to provide advice and assurance on matters of ethics, integrity, and compliance

Leads and directs the team and monitors the processes for allegations regarding the Code of Business Conduct and Ethics.  Maintains oversight of investigations that come in through the Ethics Office; ensure all issues are promptly addressed and resolved; and oversee the data tracking process for these issues

Serve as CFG’s Divisional Anti-Bribery Compliance Officer (DABCO), representsCFG at regional Risk Committees and Group level ABC forums, fields related inquiries, resolves questions and policy issues, and escalate ABC matters as appropriate

Uses independent judgment to advise colleagues and interpret the Code, including the applicability of the Code in specific situations, such as for gifts/hospitality.  Also coordinates closely with management and HR to ensure that the company’s prohibition against retaliation for reporting an allegation of the Code is strictly enforced

Oversees the Control Room functions, including managing the Personal Trade Assistant (PTA)  system, answering colleague questions, communicating with brokerage firms, and identifying violations of policy regarding prohibited trading

Oversees the Foreign Corrupt Practices Act Compliance Program, which consists of developing and delivery of colleague training, monitoring current vendor contracts for compliance, and performing due diligence during M&A and when procuring foreign contractor relationships

Develops information reporting  for senior management and the Board of Directors detailing key program metrics

Manages and leads team members, performing employee development duties such as career training and coaching, performance reviews.

Coordinates the annual campaigns for the corporate ethics training and certification process; and the Conflict of Interest Survey

Implements and administers Group and local policy standards that are owned by the Ethics Office.  Assist with change management, strategic planning, budgeting, and other activities in conjunction with senior management team.

Manages processes to support the Executive-level Ethics Oversight Committee

 

Qualifications

Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization, includingsupporting functions such as HR, Legal, Audit and Corporate Security.  Must be comfortable with making judgment calls in relation to the Code of Ethics

10+ years of previous business and compliance experience with progressively more responsibility and exposure to senior and executive level management, including 8+ years experience in ethics and/or traditional corporate compliance functions

Familiarity with Ethics-related legislation, such as the United States Sentencing Guidelines, the Sarbanes-Oxley Act, the Foreign Corrupt Practices Act, the Federal Bank Bribery Law, Regulation O, the UK Anti-Bribery Act, related case law and best practices.  Practical experience with risk management concepts in the financial services industry

Understanding of attorney-client privilege, investigative and interview skills, and the ability to manage controversy without bias and to all parties.  Ability to quickly assimilate information relating to complex issues, maintain poise, demonstrate political savvy in dealing with sensitive investigations

Working knowledge of Control Room functions, with an understanding of securities laws and insider trading, information barriers and Chinese Walls, and material non-public information

Tact, diplomacy, and the ability to use discretion when making decisions, be creative and innovative in problem solving, and exercise good judgment

Demonstrated ability to multi-task, work independently and in team settings, and deliver results

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382673]]> Tue, 10 Jan 2012 14:00:00 GMT 2089493-Cleveland-Risk-Management-and-Compliance
The Corporate Ethics Officer is responsible for developing and implementing the strategy for the promotion, enhancement and oversight of the Citizens Financial Group, Inc., Corporate Ethics Program.  The individual promotes an organizational culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations, as well as company policies and procedures.   The individual monitors and measures CFG’s Corporate Ethics Program in line with company policy and relevant regulatory guidance, and makes necessary changes to the program in order to ensure compliance. 
 
He/she is also responsible for managing a large vendor relationship for the Control Room.  Additionally, the incumbent leads the implementation of large projects within CFG for various senior-level stakeholders within RBS, including the Personal Trade Assistant (PTA) system project, outsourcing the whistleblower hotline and the required controls, testing and training for new Group-wide policies like the Anti-Bribery and Corruption (ABC) Policy Standard.   
 
Key responsibilities include:
 



Leads CFG’s Ethics Office by building strong partnerships across the organization, collaborates effectively within the compliance community and with CFG’s business lines, to provide advice and assurance on matters of ethics, integrity, and compliance

Leads and directs the team and monitors the processes for allegations regarding the Code of Business Conduct and Ethics.  Maintains oversight of investigations that come in through the Ethics Office; ensure all issues are promptly addressed and resolved; and oversee the data tracking process for these issues

Serve as CFG’s Divisional Anti-Bribery Compliance Officer (DABCO), representsCFG at regional Risk Committees and Group level ABC forums, fields related inquiries, resolves questions and policy issues, and escalate ABC matters as appropriate

Uses independent judgment to advise colleagues and interpret the Code, including the applicability of the Code in specific situations, such as for gifts/hospitality.  Also coordinates closely with management and HR to ensure that the company’s prohibition against retaliation for reporting an allegation of the Code is strictly enforced

Oversees the Control Room functions, including managing the Personal Trade Assistant (PTA)  system, answering colleague questions, communicating with brokerage firms, and identifying violations of policy regarding prohibited trading

Oversees the Foreign Corrupt Practices Act Compliance Program, which consists of developing and delivery of colleague training, monitoring current vendor contracts for compliance, and performing due diligence during M&A and when procuring foreign contractor relationships

Develops information reporting  for senior management and the Board of Directors detailing key program metrics

Manages and leads team members, performing employee development duties such as career training and coaching, performance reviews.

Coordinates the annual campaigns for the corporate ethics training and certification process; and the Conflict of Interest Survey

Implements and administers Group and local policy standards that are owned by the Ethics Office.  Assist with change management, strategic planning, budgeting, and other activities in conjunction with senior management team.

Manages processes to support the Executive-level Ethics Oversight Committee

 

Qualifications

Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization, includingsupporting functions such as HR, Legal, Audit and Corporate Security.  Must be comfortable with making judgment calls in relation to the Code of Ethics

10+ years of previous business and compliance experience with progressively more responsibility and exposure to senior and executive level management, including 8+ years experience in ethics and/or traditional corporate compliance functions

Familiarity with Ethics-related legislation, such as the United States Sentencing Guidelines, the Sarbanes-Oxley Act, the Foreign Corrupt Practices Act, the Federal Bank Bribery Law, Regulation O, the UK Anti-Bribery Act, related case law and best practices.  Practical experience with risk management concepts in the financial services industry

Understanding of attorney-client privilege, investigative and interview skills, and the ability to manage controversy without bias and to all parties.  Ability to quickly assimilate information relating to complex issues, maintain poise, demonstrate political savvy in dealing with sensitive investigations

Working knowledge of Control Room functions, with an understanding of securities laws and insider trading, information barriers and Chinese Walls, and material non-public information

Tact, diplomacy, and the ability to use discretion when making decisions, be creative and innovative in problem solving, and exercise good judgment

Demonstrated ability to multi-task, work independently and in team settings, and deliver results

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382674]]> Tue, 10 Jan 2012 14:00:00 GMT 2089494-Boston-Risk-Management-and-Compliance
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule


 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382816]]> Tue, 10 Jan 2012 14:00:00 GMT 2089498-Massachusetts-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: hours vary
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382779]]> Mon, 09 Jan 2012 14:00:00 GMT 2086631-Montpelier-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382510]]> Sun, 08 Jan 2012 14:00:00 GMT 2083384-New-York-State-Retail
This position supports the Loan Accounting area within Group Regional Services.  This role is responsible for leading, co-coordinating, project managing, supporting and planning across the Loan Accounting area.  Job holders at this level utilize their expertise to set the direction for, plan and integrated diverse functions.  This role drives continuous improvement across the entire department/division by responding to customer feedback and co-coordinating responses to customer concerns and complaints. Driving efficiency, quality and compliance and ensuring strong performance and customer service across the entire team. 

Supporting Lean and Workout implementations to work towards optimal efficiencies and effectiveness.  May be responsible for identifying key metrics and reporting.  Responsible for documenting procedures which may include BAU, KSOR, and BCP. May lead a small team of professionals with varied specialists in quality and vendor management.  Ensuring that the management & governance of vendors is robust and that service quality is being monitored and regularly assessed. 

May be responsible for recommending and/or implementing key business strategic initiatives. Accountability for delivering a program to improve the people proposition for line managers and staff of the business, covering areas such as performance management, learning and development.  Driving up colleague engagement through being responsible for the internal communication strategy, reward & recognition, team building, colleague training initiatives and new colleague on-boarding. 

Accountable for development and delivery of a comprehensive regional Your Feedback action plan, making recommendations in regards to targets and achievement of targets.   Ensure systems related risks, change activities usage and investment bids are managed in line with Group policy and standards.  Represent the business at appropriate Group/division-wide forums or meetings which may include preparation of executive presentations.  May also be responsible for planning events and logistics for large scale meetings.  Role will include project management.

Leadership Accountabilities:


Customer Service: To champion strong customer service attitudes and values.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Team Leadership: develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Recruitment & Induction: design and recommend resourcing strategy, to identify recruitment requirements. Oversee the new hire orientation process for new team members 

Team Development: create, plan and implement activities that will support the development of team members.


Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Reviewed follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Conducts performance reviews and acts upon development needs where appropriate.  Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).
 

Qualifications

Solid ability to make decisions and implement actions


Superior customer service skills


Advanced analytical and proficient product knowledge


Superior ability to multi-task


Strong knowledge of MS Excel and MS Access


Working knowledge PowerPoint/Visio


Working knowledge of MS Word


Solid time management skills


Superior written and verbal skills


Strong organization skills


Superior project management skills


Strong PC Skills


Working knowledge and understanding of business planning, risk management and control methodology


Typically 5+ years of leading people across a range of teams


Previous experience of working in a variety of business areas or other divisions or industries is desirable


Thorough understanding of overall strategic objectives for Business Services and RBS


Advanced knowledge of corporate policy, laws and regulatory requirements of area of responsibility


Excellent problem solving skills


Experience of leading, coaching and motivating people and high level communication and influencing skills


Experience of planning and coordinating diverse activities which may include strategic plans that drive significant operational improvement.


10 + years Project management, leadership, Finance processes, business planning, risk management, 5+ years in progressive management role, 10+ business support role (or within the business), Prior experience in managing projects, Prior experience in managing and writing executive communication, Proven ability to manage complex stakeholder expectations


Bachelor Degree required, Accounting or Finance Experience is strongly preferred along with project management certification. 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382747]]> Sun, 08 Jan 2012 14:00:00 GMT 2083376-Providence-Corporate
Primary responsibility is to manage the Basel Qualification Committee.  The Basel II Qualification Committee serves as a program central resource and decision making body for primary support and interaction for Basel II expertise under the US Basel II Final Rule.  The committee oversees that qualification requirements of the regulations are met during the project to support a transition to a Basel II environment.  The committee’s responsibilities are to:


• Manage Basel II rule interpretation


• Provide Basel II subject matter expertise advisory support for multiple parallel projects for the enterprise


• Provide constructive challenge to PIB, workstream, project and program deliverables


• Manage the process of mapping workstreams, project and program deliverables to closing CFG Basel II compliance gaps and establishing and/or enhancing BAU processes.


• Oversee compliance of workstream and functional team’s deliverables measured against regulatory requirements and recommend corrective actions as needed


• Analyze new product and portfolio impacts


• Liaison with regulators for Basel II implementation


• Facilitate workstream requirements to support the regulatory examination agenda


• Provide Basel III and Dodd-Frank Act rule interpretation and compliance challenge relative to new and existing capital adequacy requirements and expectations.


• Work with subject matter experts from other large scale enterprise initiative to ensure qualification requirements are achieved.


Provides Basel II expertise to ensure multiple business level projects are planned, organized, controlled and delivered within the Basel Program working directly with project stakeholders as a representative of Program Management Office. Basel II Program efforts have a larger scale and impact than most individual project efforts. These efforts involve management of several parallel projects, multiple subject matter experts, managers and key stakeholders.  The outcome(s) of the program effort have a significant impact upon business economics and success of the business strategic plan.  These efforts may also consume significant amounts of funding.

Responsible for ensuring delivery of timely reports on qualification status and representing program interests at relevant Steering groups, PIBs and PCCs.  

Will be required to lead cross-functional team efforts to ensure compliance with regulatory expectations and program objectives. 

Will have extensive liaison and direct contact with a diverse range of businesses and functions, both within and outside of RBS Citizens.

Ensure effective team identification of and act as escalation point for program risks, issues, assumptions and dependencies within the program, working with the team to devise and implement effective mitigation strategies taking corrective action to achieve resolution to the satisfaction of business sponsors. Manage program resources, including coaching and training & development.  Create, foster and instill a climate of adding value in delivering programs by striving for excellence and contributing to the overall development of the Basel program.

May be responsible for formal performance review process of program staff in particular, development and talent management. May be responsible for staff identification and hiring process. Coach and develop staff as needed. Review and follow-up with each individual’s performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).  Ensure policies for the performance management of individuals are implemented across all teams.

Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Required to champion strong customer service attitudes and values. 


Develop and maintain effective working relationships with key stakeholders across the business so that these contribute both to the effective operation of the Basel program as well as the development of the unit business plan.

Proactively identify opportunities for change which will add value to the achievement of the program objectives and enhance the stakeholder experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.
 

Qualifications

Strong knowledge of Basel II regulations and practical implementation


Previous work experience on a qualification team is preferred


Ability to assume senior program manager role as necessary


There may be a requirement for local travel


Proven experience with large programs end-to-end delivery to time, cost and quality


Well rounded knowledge of banking products and terminology


Ability to adapt to changing priorities


Strong problem solving and analytical capabilities


Strong written and oral communication skills are required


Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word


Organizational awareness required


Bachelor Degree required


15 years general business experience required, 10 years experience in Finance
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
377496]]> Fri, 06 Jan 2012 14:00:00 GMT 1594734-Providence-Corporate
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:30PM, Saturday 8:30AM - 12:30PM, hours vary
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382693]]> Thu, 05 Jan 2012 14:00:00 GMT 2076512-New-Hampshire-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:30PM, hours vary
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382696]]> Thu, 05 Jan 2012 14:00:00 GMT 2076487-Williston-Retail
Investigate complex cases of both potential money laundering/terrorist financing crimes and BSA/AML violations throughout the entire CFG footprint utilizing an internal AML application, referrals from business lines, and open source intelligence such as negative media, internet research, information from peer banks, and information from law enforcement. Conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes or AML/BSA violations.  Research and understand money laundering trends and scenarios in order to apply that intelligence to observed activity in customer accounts and evaluate effectively. Interact with Retail and other business unit managers across CFG.  Prepare and file Suspicious Activity Reports as required by BSA Regulations.  Make recommendations for improving the efficiency and effectiveness of department processes and procedures, including the automated AML solution. Interact with and provide supporting documentation and information to law enforcement representatives, including IRS-CI, Secret Service, Homeland Security, ICE, and the FBI as requested.
 

Qualifications

Bachelor's degree required.


5+ years financial services, branch operations, deposit operations, regulatory and/or investigative experience.


Proven AML subject matter expertise


Excellent written and oral communication skills a must


Strong investigative and research skills a must


Proven knowledge of retail banking, lending and bank operations processes


Proven ability to multi-task and function effectively in a fast-paced environment


Demonstrated understanding of the importance of maintaining confidentiality of suspect/account investigation and associated SAR reporting.


Demonstrated ability to function as part of a team


Excellent oral and written communication skills.


Demonstrated analytical skills, including familiarity with PCs and the internet.


Self-starter with demonstrated ability to work alone and as a member of the team.


Writing sample required.


CAMS certification desired


Advanced degree in an applicable field desired
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
377153]]> Thu, 05 Jan 2012 14:00:00 GMT 1609096-Massachusetts-Corporate
Citizens Financial Group, Inc. seeks a Quantitative Analyst, Model Validation for its Boston, MA location.
 Duties: Perform validation of quantitative financial models using algorithms, regression and multivariate regression analysis, time series analysis, value-at-risk modeling, stochastic modeling, optimization, cross validation, and computational model/variable selection techniques using SQL, SAS, Matlab, Eviews, S+, R and MS Access. Apply programming to perform data analysis, risk modeling and forecasting. Review and validate scenarios for complex analysis using techniques such as Monte Carlo simulation, Principal Component Analysis, and non-linear programming. Review and validate existing quantitative methodologies used to price financial products such as deposit, loan, and interest rate products. Apply statistical theory testing, model testing and model validation, including validation of term structure and yield curve forecast, interest rate risk measurement, and pricing strategy, to advise internal departments and business units on quantitative methodology issues regarding database information, statistical analysis and quantitative modeling techniques for customized bank production processes. 
 

Qualifications

Must have Master’s degree in Statistics, Quantitative Finance or closely related, plus two (2) years of experience in position offered or related quantitative modeling position.  Full term of experience must include applying quantitative modeling techniques in customized bank production processes; utilizing SQL, SAS, Matlab, Eviews, S+, R, and MS Access to perform data analysis, risk modeling and forecasting; and applying statistical techniques, including algorithms, regression and multivariate regression analysis, time series analysis, value-at-risk modeling, stochastic modeling, optimization, and Monte Carlo simulations. 
 

Other Information

Direct applicants only

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382468]]> Wed, 04 Jan 2012 14:00:00 GMT 2076523-Boston-Risk-Management-and-Compliance
The Sr. Quantitative analyst will be a key member of the Problem Debt Management team focusing on Consumer portfolios. The colleague will beresponsible for identifying and evaluating opportunities to improve operational performance. He/ She will analyze historical data and apply integrative thinking to identify trends and make business recommendations. As Sr. Quantitative Analyst in Problem Debt Management area, you will have the opportunity to apply analytics to solve complex business problems and be part of a dynamic, team-oriented environment offering multiple opportunities for professional growth.
  Responsibilities:



Derive business insights through data mining, historical trend analysis and analysis of large datasets from multiple sources

Translate analytical insights into strategies, scope operational feasibility, develop implementation & monitoring plans in conjunction with other teams

Develop and optimize collection and loss mitigation strategies across multiple product lines to achieve organization’s strategic goals and objectives

Segment customer base using models and/or other criteria to drive differentiated entry, treatment and operational strategies


Qualifications

Bachelors Degree in Quantitative field (Such as Engineering, Mathematics, Business, Economics, Statistics etc.)

2 Years experience in Debt Management analytics


Operations Process Engineering Background (BPM, Lean, 6-Sigma, etc)


1 year Experience in SQL, SAS


1 year experience in statistical model building

Strong integrative thinking, conceptual problem solving ability, Motivated, self-starter with strong interpersonal skills

Ability to package and present analytical findings & ideas in a logical manner to technical as well as non-technical audiences

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382435]]> Wed, 04 Jan 2012 14:00:00 GMT 2076481-Richmond-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382644]]> Tue, 03 Jan 2012 14:00:00 GMT 2073699-Kingston-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Sunday - schedule varies
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
382624]]> Mon, 02 Jan 2012 14:00:00 GMT 2070946-Pittsburgh-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382597]]> Wed, 28 Dec 2011 14:00:00 GMT 2064827-Boston-Retail
This role is responsible for analyzing and solving complex operational, systems-related and/or customer issues.  Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.  This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s). 

This role performs routine, complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities and/or perform moderately complex analysis to identify and resolve process-level issues. May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May manage projects requiring coordination with other teams, process improvement projects and may perform other such duties as assigned including trouble shooting operational issues.

May serve as subject matter experts with vendor relationships and serve as business unit liaison with other departments. May serve as point person for more junior team members.  Collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting and collaborate with Management and/or project team stakeholders.  Utilize department specific system applications.
 

Qualifications

Excellent organization skills


Excellent ability to multi-task


Excellent customer service skills


Advanced MS Excel


Strong knowledge of department computer applications and systems


Excellent time management skills


Excellent written and verbal skills


Excellent interpersonal skills


Advanced analytical skills


Solid interpersonal skills


Capacity to work independently


Associate Degree required, Bachelors Degree preferred


5+ years, Professional experience in analysis or equivalent, financial services industry or business line experience.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382617]]> Tue, 27 Dec 2011 14:00:00 GMT 2062372-Dedham-Risk-Management-and-Compliance
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies by branch needs 
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
382578]]> Mon, 26 Dec 2011 14:00:00 GMT 2060532-Pittsburgh-Retail
The Senior Risk Manager manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.  This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.  The Senior Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.  Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.  Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.

Leadership Accountabilities:


Business Management & Planning: Create, implement, and delivery of operational plans aligned with the business plans and targets. Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.  To facilitate change through projects.

Customer Service: To champion strong customer service attitudes and values.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Recruitment & Induction: Design and recommend resourcing strategy, to identify recruitment requirements. Oversee the new hire orientation process for new team members.

Team Development: Create, plan and implement activities that will support the development of team members.

Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Reviewed follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Conducts performance reviews and acts upon development needs where appropriate. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).
 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Proven leadership and management skills


Bachelor Degree required, Master’s Degree preferred


10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382314]]> Wed, 21 Dec 2011 14:00:00 GMT 2055320-Richmond-Corporate
The key responsibility of the Real Estate Appraisal Reviewer II is to assist in the management of risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such involvement may include required process oversight, including adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.  This includes conducting independent commercial real estate appraisal reviews on moderate to high complexity/risk properties and assembling and managing the collection of market data in order to provide general market research to the various commercial lending functions throughout the Bank. The Real Estate Appraisal Reviewer II will be assigned to moderate to large exposure, moderate to complex property types, and those commercial valuation tasks which typically result in moderate risk to the bank. 
The responsibilities may also include scoping of commercial appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, issuing value opinions, and supervision of related administration and support functions. The candidate must be self-motivated and disciplined, with the ability to work autonomously with direct and indirect supervision. The job requires excellent written and verbal communication skills, as well as a thorough understanding of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.
 

Qualifications

 Bachelor's Degree or Greater

Certified General Real Estate Appraiser or equivalent appraisal experience

Minimum 3 years experience as a bank staff appraisal reviewer or diversified commercial appraisal experience

Proficiency with personal computers as well as pertinent software packages, particularly discounted cash flow software and related industry applications
Strong analytical and organizational skills
Strong oral and written communication skills
Ability to work as a team player
Flexibility and willingness to assume responsibilities for projects and tasks assigned by management
Knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382428]]> Mon, 19 Dec 2011 14:00:00 GMT 2047122-Providence-Risk-Management-and-Compliance
Citizens Financial Group, Inc. seeks a VP, Senior Manager–Quantitative Analysis, Riskfor its Boston, MA location.
Duties: Serve as a departmental leader with regard to development and execution of all aspects of quantitative and econometric credit risk modeling.  Work with stakeholders throughout the Bank to ensure that model inputs and outputs are appropriate for their purpose. Support the creation of empirical solutions to quantitative problems within multiple financial areas of the bank. Manage the development of expected loss models and quantitative credit risk models for consumer, business banking, and commercial portfolios within the Credit Risk Analytics department. Ensure retail and wholesale quantitative credit risk models are compliant with regulatory and accounting requirements and provide credible management information to support business decisions. Optimize statistical, mathematical, and other predictive models utilizing econometric regression analysis, statistics and statistical software such as SAS or Stata in order to advance projects and initiatives. Integrate accounting criteria, including FAS 5 and FAS 114, and regulatory criteria, including Basel II, to develop quantitative risk models which drive decision-making and operational efficiencies. Produce and present all aspects of model documentation and economic research to regulators, internal and external auditors, validation teams, and RBS model testing staff to demonstrate accuracy and compliance with regulatory and accounting stipulations as well as with RBS Group modeling standards. Collaborate with Department’s senior staff to determine appropriate econometric techniques, documentation requirements, presentation approaches, and quality assurance strategies to validate credit risk models. Lead internal peer review and training sessions of colleagues to ensure internal quality control and engagement.  
 

Qualifications

Must have Bachelor’s degree in Economics, Finance or related, followed by five (5) years of progressive experience in the position offered or related quantitative modeling position.  Full term of experience must include performing quantitative and econometric modeling and economic research for banking products; presenting related results; and utilizing econometric regression analysis, statistics and statistical software such as SAS or Stata. At least 1 year of required experience must include managing credit risk modeling projects. 
 

Other Information

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382418]]> Mon, 19 Dec 2011 14:00:00 GMT 2047114-Boston-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382357]]> Sun, 18 Dec 2011 14:00:00 GMT 2042601-King-of-Prussia-Retail
 The key responsibility of the Senior Real Estate Appraisal Reviewer is to manage risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such management may include administrative supervision and required process oversight, including adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.This includes conducting independent commercial real estate appraisal reviews on high complexity/risk properties and performing valuation and real estate risk consulting (including discounted cash flow (DCF) analysis) to the various commercial lending functions throughout the Bank. The Senior Real Estate Appraisal Reviewer will be assigned to larger exposure, more complex property types typically resulting in greater risk to the bank, whereby the reliance on experience is critical to identify major issues in order to protect the bank’s collateral position.
The responsibilities may also include scoping of commercial appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, issuing value opinions, and supervision of related administration and support functions. The candidate must be self-motivated and disciplined, with the ability to work autonomously with limited direct supervision. The job requires excellent written and verbal communication skills, as well as a thorough understanding of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.
 

Qualifications

Bachelor's Degree or Greater

Certified General Real Estate Appraiser or equivalent appraisal experience

Minimum 5 years experience as a bank staff appraisal reviewer or diversified commercial appraisal experience

Proficiency with personal computers as well as pertinent software packages, particularly discounted cash flow software and related industry applications
Strong analytical and organizational skills
Strong oral and written communication skills
Ability to work as a team player
Ability to manage numerous projects simultaneously
Flexibility and willingness to assume responsibilities for projects and tasks assigned by management
Thorough knowledge and understanding of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
382415]]> Sun, 18 Dec 2011 14:00:00 GMT 2042600-Philadelphia-Risk-Management-and-Compliance
 The key responsibility of the Senior Real Estate Appraisal Reviewer is to manage risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such management may include administrative supervision and required process oversight, including adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.This includes conducting independent commercial real estate appraisal reviews on high complexity/risk properties and performing valuation and real estate risk consulting (including discounted cash flow (DCF) analysis) to the various commercial lending functions throughout the Bank. The Senior Real Estate Appraisal Reviewer will be assigned to larger exposure, more complex property types typically resulting in greater risk to the bank, whereby the reliance on experience is critical to identify major issues in order to protect the bank’s collateral position.
The responsibilities may also include scoping of commercial appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, issuing value opinions, and supervision of related administration and support functions. The candidate must be self-motivated and disciplined, with the ability to work autonomously with limited direct supervision. The job requires excellent written and verbal communication skills, as well as a thorough understanding of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.

Qualifications

Bachelor's Degree or Greater

Certified General Real Estate Appraiser or equivalent appraisal experience

Minimum 5 years experience as a bank staff appraisal reviewer or diversified commercial appraisal experience

Proficiency with personal computers as well as pertinent software packages, particularly discounted cash flow software and related industry applications
Strong analytical and organizational skills
Strong oral and written communication skills
Ability to work as a team player
Ability to manage numerous projects simultaneously
Flexibility and willingness to assume responsibilities for projects and tasks assigned by management
Thorough knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding
 

Hours and Work Schedule

 Hours per Week: 40
Work Schedule: Monday -Friday 8-5
 

Equal Employment Opportunity

It is the policy of Citizens Bank of Pennsylvania to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
382422]]> Sun, 18 Dec 2011 14:00:00 GMT 2042599-Pittsburgh-Risk-Management-and-Compliance
Develop and implement quantitative strategies for Credit Card Portfolio Management; support programs initiated by business partners across the company; perform statistical analysis for various structured and ad hoc projects to support other risk managers in order to achieve the overall risk management objectives.
The candidate is also expected to work in the following general areas:
Quantitative Analysis:   Collect/Clean the raw data; design/perform analysis; review/recommend credit policies. Integrity and quality of work is the must
Business Reporting:   Generate business reports on a regular basis; design/develop new report when requested, and ensure that deadlines are met.
Project Management:   Facilitate meetings, assign/produce action items; work with business partners across the organization and with external vendors.
Compliance:   Make observations and implement recommendations that contribute to a secure regulatory (internal and external) environment.
 

Qualifications

At least 2-5 years experience in data analysis, preferably in Consumer Finance

Bachelor's degree in a finance/economics/statistics, or other quantitative field

Advanced degree highly preferred

SAS programming skills required and strong EXCEL skills highly preferred

Knowledge of TSYS and TRIAD systems

Exceptional communication skills, both written and verbal

Priority given to those with risk management expertise, especially in Credit Card


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382345]]> Thu, 15 Dec 2011 14:00:00 GMT 2037042-Danbury-Bridgeport-Corporate
Corporate Security Services (CSS) focus is to identify and take action to reduce (significant) security risks affecting our customers and staff providing a safe and secure environment in which to operate. The role holder(s) will play a key role in delivering a high quality, comprehensive, prevention focused Intelligence function within CSS. The role holder will be responsible for the co-ordination and production of a wide variety of Intelligence, material both written and verbal, using a range of existing and emerging sources.
He/She will be required to produce high quality intelligence products for a variety of audiences including senior managers and executives, and will be responsible for establishing a Corporate Security intelligence network, covering all the CSS functional and geographical regions.
 The role holder(s) will facilitate the strategic intelligence response and recovery to major, unexpected events that adversely impact RBS Group. He/She will be responsible for ensuring the business is appraised of pertinent threat intelligence and he/she will support the Manager, C&I to update appropriate stakeholders on ongoing issues.
The role holder(s) will facilitate inquiries into the underlying root cause of all incidents, the identification and implementation of permanent fixes and ensuring lessons learned are incorporated into future processes.



This role may have direct responsibility for a small team of up to 5 FTE

Conduct strategic intelligence collection and analysis regarding trading and payment systems frauds

Maintain high level internal and external liaison contacts

Prepare and present oral and written briefings

Assist the Manager Coordination & Intelligence (C&I), in the delivery of the corporate security framework, including the delivery of an intelligence and co-ordination capability

Assist Manager C&I in developing capability and driving through major cultural change in support of the Divisional, Group and CSS strategy within C&I

Coach (junior) C&I analysts

Accountability for the day to day running of the team, including prioritization, management of resource and successful workflow planning.

Influence stakeholders and senior business partners to achieve the group’s ambition on financial crime risk management

Represent RBS at operational level in contacts with police, justice department, security services and peers in the financial world

Work with appropriate regulatory bodies, intelligence and law enforcement agencies

Assist in the delivery of the strategic priorities and plans as laid out by CSS, within C&I

Assist in the delivery of expert services and specialist advice on C&I risk related policies

Facilitate the regional intelligence gathering and co-ordination of financial crime risk activities

Assist in the provision of quality security intelligence reporting as appropriate

Drive the effort to ensure consistency in incident reporting/escalation

Drive in the effort to ensure consistent MI is available

Assist in driving overall coordination of provision of Security related products and services


Qualifications

Bachelor’s Degree required.

At least 7 years of law enforcement or regulatory experience investigating trading or payment systems frauds

Ability to influence people who you do not have line management responsibility for.

Understanding of the systems and processes established to manage data

Good knowledge of the Security & Risk related threats, risks and issues faced by RBS Group and the Financial Services industry


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382245]]> Thu, 15 Dec 2011 14:00:00 GMT 2037040-Providence-Risk-Management-and-Compliance
Responsible for validate all aspects of models including retail or wholesale credit risk models, underwriting scorecards, liquidity and operational models, valuation and pricing models, and customer and marketing segmentation models. Models are critical tools to make strategic decisions, to underwrite credit, to measure and control credit, market, liquidity, and operational risk, to value exposures, instruments, and positions. Models and scorecards are created and validated using rigorous statistical methodology.
 The incumbent must be able to fully analyze and critique models, understand their application, conduct necessary sensitivity analysis, backtesting, and benchmark studies, independently report findings and defend the model strengths/weaknesses.  The incumbent must be able to understand and handle the qualitative and quantitative data process and data mapping, to document the internal and external data sources, and to report data deficiencies.  
 The incumbent must possess both strong quantitative technical skills and banking practice experience.  And will communicate with Senior Management as well as RBS, Regulators and Internal/External Auditors.
 

Qualifications

Minimum 7 years of work experience within a financial institution;

PhD preferred, Strong understanding of Credit, Market, liquidity and Operational risk models, valuation and pricing models, VaR, PFE, and CVA simulations, and quantitative techniques;

Knowledgeable about Basel II A-IRB requirements and approaches;

Strong knowledge of banking products and practices;

Understanding of modeling tools (e.g. SAS, Excel, Matlab, Visual Basic. Also familiarity with external data sources such as SNL, KMV and other Econometric data;

Strong written and oral communication skills;

Develop reporting suite to communicate findings and monitor activity

Benchmark validation practices with internal and external sources

Interact with CFG model design group, RBS model oversight groups and resolve issues, as appropriate

Work with Regulators, internal Audit and external auditors

Ability to adapt to changing priorities

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382350]]> Wed, 14 Dec 2011 14:00:00 GMT 2036448-Boston-Risk-Management-and-Compliance
This position manages the model validation process across the CFG franchise. Models are critical tools to make strategic decisions, to underwrite credit, to measure and control credit, market, liquidity, and operational risk, to value exposures, instruments, and positions. Models and scorecards are created and validated using rigorous statistical methodology. The Director of Model validation must be able to fully analyze and critique models, understand their application, independently report findings and defend the model strengths/weaknesses. The Director must possess both strong quantitative technical skills and banking practice experiences.  The Director must manage and develop a staff of quantitative analysts who will perform necessary testing. Good communication skills are also required to address the various parties who rely on this work.  The Director will communicate with Senior Management as well as RBS, Regulators and External Auditors.
 
 

Qualifications

Minimum 10-15 years of work experience within a financial institution;

PhD preferred, Strong understanding of Credit, Market, liquidity and Operational risk models, valuation and pricing models, VaR, PFE, and CVA simulations, and quantitative techniques;

Knowledgeable about Basel II A-IRB requirements and approaches;

Strong knowledge of banking products and practices;

Understanding of modeling tools (e.g. SAS, Excel, Matlab, Visual Basic. Also familiarity with external data sources such as SNL, KMV and other Econometric data;

Strong written and oral communication skills;

Direct quantitative analysis of models and scorecards to properly validate appropriateness and application

Provide program and project management expertise

Recruit and develop quantitative analysts

Develop reporting suite to communicate findings and monitor activity

Benchmark validation practices with internal and external sources

Interact with CFG model design group, RBS model oversight groups and resolve issues, as appropriate

Work with Regulators, internal Audit and external auditors

Ability to adapt to changing priorities

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382351]]> Wed, 14 Dec 2011 14:00:00 GMT 2036440-Boston-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Flex Schedule, Mandatory Weekends
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
379276]]> Wed, 14 Dec 2011 14:00:00 GMT 1742062-Middletown-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM; Saturday 8:00AM-1:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382284]]> Sun, 11 Dec 2011 14:00:00 GMT 2028536-Chicago-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM; Saturday 8:00AM-1:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

381806]]> Sun, 11 Dec 2011 14:00:00 GMT 2028527-Illinois-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, Monday-Saturday
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382254]]> Thu, 08 Dec 2011 14:00:00 GMT 2028583-Hartford-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Flex Schedule, Mandatory Weekends  
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382241]]> Thu, 08 Dec 2011 14:00:00 GMT 2028516-Rhode-Island-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382060]]> Wed, 07 Dec 2011 14:00:00 GMT 2028539-New-York-State-Retail
The Americas, Information Security Specialist will provide advisory and consultancy services to the divisions in order to improve the security control environment and minimise the risk and impact of information security threats and vulnerabilities.
This role holder will work with the Americas, Information Security Manager to provide divisional Information Security support.  They will work closely with and influence key Senior Management across the divisions, whilst developing and maintaining relationships and providing Information Security advice and guidance in line with Information Security policy. 
The Americas, Information Security Specialist will perform risk assessments of internal and external Information Security threat environments, including applications and business units.
The role holder will understand, prioritise and assist with developing and implementing solutions for divisions to reduce and close Information Security gaps between risk appetite and current risk position.
The role holder will use their in-depth Information Security experience to understand and advise on identification and management of Information Security risks and mitigation in relation to technical infrastructure and applications. 
They will be a key member of Americas, Information Security team and will be involved in Threat Management Groups and Information Security incidents relevant to their respective division.
 

Qualifications

Bachelor's Degree

7 years of experience working within an Information Security or IT related team

Influencing at senior organisational levels

Working with a broad range of business units across RBS divisions

Excellent communication skills – written and verbal

Ability to write technical issues in business terms

Technical Knowledge:



Specialist knowledge in Information Security risk assessment and controls management, including an understanding of the ISO27000 series and how to apply it

In-depth IT and Information Security knowledge and experience

Knowledge of the legal and regulatory environment within which Financial Organisations operate (e.g. OCC, FED & FDIC)

Experience of a Security and Risk function

Good understanding and proven track record of working in Information Security and within a technology service provider within the Financial Services industry

Relevant Information Security or technical qualifications (e.g. CISSP, CISM etc.)

Desirable - at least 3 of the following areas:

Mainframe (CICS/DB2/RACF)

Windows

Unix

TCP/IP networks

Penetration Testing

Malware mitigation

Investigations

Oracle

Authentication techniques

Cryptography

Application Security

Payment and Card security

Security Monitoring


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382204]]> Tue, 06 Dec 2011 14:00:00 GMT 2014360-Providence-Risk-Management-and-Compliance
The Americas, Information Security Specialist will provide advisory and consultancy services to the divisions in order to improve the security control environment and minimise the risk and impact of information security threats and vulnerabilities.
This role holder will work with the Americas, Information Security Manager to provide divisional Information Security support.  They will work closely with and influence key Senior Management across the divisions, whilst developing and maintaining relationships and providing Information Security advice and guidance in line with Information Security policy. 
The Americas, Information Security Specialist will perform risk assessments of internal and external Information Security threat environments, including applications and business units.
The role holder will understand, prioritise and assist with developing and implementing solutions for divisions to reduce and close Information Security gaps between risk appetite and current risk position.
The role holder will use their in-depth Information Security experience to understand and advise on identification and management of Information Security risks and mitigation in relation to technical infrastructure and applications. 
They will be a key member of Americas, Information Security team and will be involved in Threat Management Groups and Information Security incidents relevant to their respective division.
 

Qualifications

Bachelor's Degree

7 years of experience working within an Information Security or IT related team

Influencing at senior organisational levels

Working with a broad range of business units across RBS divisions

Excellent communication skills – written and verbal

Ability to write technical issues in business terms

Technical Knowledge:
Specialist knowledge in Information Security risk assessment and controls management, including an understanding of the ISO27000 series and how to apply it
In-depth IT and Information Security knowledge and experience
Knowledge of the legal and regulatory environment within which Financial Organisations operate (e.g. OCC, FED & FDIC)
Experience of a Security and Risk function
Good understanding and proven track record of working in Information Security and within a technology service provider within the Financial Services industry
Relevant Information Security or technical qualifications (e.g. CISSP, CISM etc.)
Desirable - at least 3 of the following areas:
Mainframe (CICS/DB2/RACF)
Windows
Unix
TCP/IP networks
Penetration Testing
Malware mitigation
Investigations
Oracle
Authentication techniques
Cryptography
Application Security
Payment and Card security
Security Monitoring
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382118]]> Mon, 05 Dec 2011 14:00:00 GMT 2042593-Providence-Risk-Management-and-Compliance
The Americas, Information Security Analyst will work along side the Information Security Specialists to provide advisory and consultancy services to the divisions in order to improve the security control environment and minimise the risk and impact of information security threats and vulnerabilities.
 This role holder will work with the Information Security Specialists to provide divisional Information Security support.  They will work closely with the divisions, whilst developing and maintaining relationships and providing Information Security advice and guidance in line with Information Security policy. 
 The Americas, Information Security Analyst will perform risk assessments of internal and external Information Security threat environments, including applications and business units.
 The role holder will assist in developing and implementing solutions for divisions to reduce and close Information Security gaps between risk appetite and current risk position. They will support the identification and management of Information Security risks and mitigation in relation to technical infrastructure and applications. 
 They will be a key member of Americas Information Security team and will be involved in Threat Management Groups and Information Security incidents relevant to their respective division.
 

Qualifications

Bachelor's Degree or equivalent work experience

5+ years of information security experience

Experieince working within an Information Security function or IT related team

Working with RBS Group divisions an advantage

Good communication skills – written and verbal

Ability to write technical issues in business terms

Developing knowledge in Information Security risk assessment and controls management, e.g. ISO27000

Developing IT and Information Security knowledge

Experience of a Security and Risk function

Working towards relevant Information Security or technical qualifications (e.g. CISSP, CISM etc.)


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382086]]> Sun, 04 Dec 2011 14:00:00 GMT 2006903-Providence-Risk-Management-and-Compliance