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Act as credit guideline interpretation expert on individual loan transactions or broad policies for HLS for Sales, Operations, Underwriting and Product Managers in Secondary.
Serve in an underwriting capacity as necessary that appropriately administers credit risk policy and/or investor guidelines in areas of disputes, repurchase rebuttals or policy interpretation.
Maintain targeted response times and service levels for all internal customers.
Act as primary point of contact to investor or bank risk policy partners on behalf of HLS colleagues in matters of credit related issues requiring investor and bank policy clarification. Determine appropriate situation to engage investor or provide independent interpretation and direction to colleagues with the goal of loan approval without compromising risk. Provide supporting documentation or reasons to approve loans particularly as it pertains to compensating factors to support a loan approval.
Position requires ability to ascertain when and if clarification is needed from investors or rather incumbent can provide, with high degree of confidence, decision for interpretation and underwriting approvals/declines during disputes.
Establish outstanding working relationships with HLS colleagues, demonstrating unbiased view in providing decisions on guideline interpretation disputes. Work closely with Credit Risk policy makers/investors. Review exception requests prior to submission to portfolio administration to provide input to requestor as needed to ensure full information is submitted. Identify trends that may lead to need for policy clarification, policy gaps or training needs.
Review and determine ability to rebut investor repurchases by researching circumstances, re-underwriting, disputing claims, rectifying or clarifying guidelines and locating missing documentation. Function as investor liaison on certain Credit matters (loan level appeals and disputes).
Review and determine ability to appeal or dispute mortgage insurance company related coverage rescissions. Provide similar support related to mortgage insurance company audits and FHA Insuring & Guarantee Team needs.
Evaluate Quality Control and Portfolio Administration Credit related findings, and provide final repurchase grades for each loan as a part of Secondary’s evaluation of risk; training needs regarding product and guidelines or policy clarification needs.
Facilitate expanded knowledge of Secondary Market, industry practices among RBS Credit partners.
Provide Credit related training support for Operations and Sales as needed and in coordination with Credit & Training Manager lll.
Provide back-up support to Product Development team.
Others duties or special projects requiring underwriting expertise or as assigned by Manager.
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM
Equal Employment Opportunity
It is the policy of CCO Mortgage Corporation to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.
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