http://cfgcareers.com/massachusetts-jobs en
The Director of CFG Digital Communications will be responsible for CFG’s internal corporate strategy and execution in the digital space.  This includes strategic planning and oversight of all internal corporate intranets and knowledge management platforms.  The Director of CFG Digital Communications will also be responsible for leading the ongoing migration to a new WCM intranet platform. 



Lead the development and execution of a company-wide communication strategy for the web content management project, an initiative to implement a new RBS-wide intranet

Liaise with Marketing on the company’s social media strategy to ensure messaging is aligned with business objectives, as well as to raise opportunities for employee participation

Design, develop and maintain, through an internal team, all CFG and RBS Americas intranet platforms, knowledge management platforms and  designated web pages on the external company websites

Serve as a key touch point between corporate internal communications, application support and business services to ensure optimum performance at all times

Proactively identify opportunities to add innovative and dynamic content that strengthens our brand, drives the business’ strategy and informs colleagues of their role in achieving business objectives
 

Qualifications

Bachelor’s degree or masters, preferably in communications/web content related field

Minimum of 7 years experience in communications, with expertise in web content management

Strategic leader with an equally strong ability to execute

Extensive web technology experience including knowledge of and facility with content management systems, including IBM Content Management, IBM WebspherePortal and SAP Web Analytics

Excellent research, writing and editorial skills, with a demonstrated ability to communicate complex or technical information to a variety of publics

Proven ability to build consensus and work collaboratively across business lines

Strong ability to multi-task and prioritize based on timeframe and criticality

Willingness to proactively and independently address and complete tasks

Proficiency in Microsoft Office products

Strong PowerPoint skills

Proficiency in SharePoint skills


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383215]]> Wed, 01 Feb 2012 14:00:00 GMT 2145324-Dedham-Marketing-and-Communications
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30
Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383286]]> Wed, 01 Feb 2012 14:00:00 GMT 2145314-Mansfield-Citizens-Banker
Manage private student loan products, development initiatives, competitive positioning, and acquisition strategies.  Significant leadership role inside Education Finance. 
Manage the TruFit student loan program, and related initiatives
Profitably grow all student loan portfolios
Accurately forecast portfolio, sales, and financial performance of the student loan portfolio.
Drive new-to-bank household growth
Significantly improve cross sell to students
Full integration of all student sales and portfolio strategies
Deliver the portfolio & sales targets of each product.
Design and develop new and innovative products that create new growth and profitable cross-sell. Modify and stream line the proposition behind selling existing products both via branch channels and direct and indirect (school) channels.
Improve business processes/rules to ensure mitigation of risk, enhance the customer experience and identify revenue / expense improvement opportunities.
Ensure that student loan products comply with legal and regulatory requirements.
Establish effective controls and processes to ensure risks are measured, monitored and controlled, and compliance requirements are adhered to on an ongoing basis
Identify product gaps based on competitive assessments and market opportunities as they arise.
Introduce all new product propositions to the marketplace through effective partnership with Marketing.
Improve the customer experience for Students across all channels of delivery including phone sales, branch, web.
Operate with a commitment to data, analysis and established performance metrics.  
Forecast channel impacts and operations impacts.
Work with internal partners to profitably coordinate sales and marketing campaigns to promote student products, programs and services.  These groups include Marketing, Retail Banking division, Business Development and Analytics, Business Services, and other key CFG lines of business.
Grow portfolios through new and repeat customer sales.
Maintain an awareness of new trends and developments within the competitive marketplace including regulatory changes, pricing, acquisition offers, and new products/program introductions. 
Maintain awareness of macro-economic trends impacting portfolio performance.
Maintain current knowledge of risk-related changes that may impact assigned areas of responsibility.
Produce and present regular and structures and ad hoc management reporting and analysis



Executive business line reviews

Weekly production

Monthly key trends

Budgeting and Forecasting; both marketing and line of business

Campaign Results
 

Qualifications

Bachelor’s degree in applicable field

Leadership experience (5+ years) in one or more of the following areas and/or functions:

Product development and management

Borrowing/Consumer Loan Products

Bankcards

Finance

P&L Responsibility

Competencies:



Comprehensive understanding of product development and marketing in a financial/banking environment, and the ability to execute in an effective and expeditious manner.

Analytical Thinking/Problem Solving and Decision Making

Strong Financial Acumen

Creativity/Innovation

Excellent oral/written communication with ability to effectively communicate with peers, internal partners, external partners and executive management.

Ability to design and author effective executive level communications

Strong interpersonal skills with proven ability to build collaborative relationships with internal partners including IT, sales, product managers, retail delivery and marketing.

Ability to galvanize  and lead others

Demonstrated understanding of and devotion to customer service and experience.

Effective project/program management

History of successfully driving multiple co-occurring tasks to completion.

Characteristics:



Demonstrated attitude of being proactive, forward thinking, a positive thinker, creative, and intellectually curious.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383206]]> Mon, 30 Jan 2012 14:00:00 GMT 2136816-Dedham-Marketing-and-Communications
Manage the portfolio management group with objective quality control relating to the manufacturing, monitoring, risk rating, reporting, and compliance functions.   Ensure there is discipline and consistency around the PM process.  Enforce early warning protocols around deteriorating credits - sponsor and project.  This position is responsible for taking a leadership role in helping the region attain its goals while adhering to a sound CRE and CFG/RBS business model. Individual will manage the region's portfolio management team and create/improve processes and procedures to maintain quality control of the portfolio.
 

Qualifications

12+ years of commercial real estate loan underwriting experience with ability to manage and grow significant customer portfolio.  


Previous management level experience preferred.


BA degree, MA preferred with successful completion of a credit training/underwriting program.


Excellent written and verbal communication and interpersonal skills and ability develop and maintain customer relationships.


Proven credit management abilities with good computer skills for recording and tracking results.


Outstanding organizational skills and ability to work in a fast paced environment with minimal supervision.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383275]]> Mon, 30 Jan 2012 14:00:00 GMT 2136825-Boston-Lending
The Partnership Product Manager manages an unsecured loan product line. The incumbent has primary product, profitability, & strategic planning responsibility for our newly created loan product partnerships.  This is a unique role combining a product management executive role with an affinity marketing relationship manager role.  This business line is in its infancy and will require start-up effort to create profitable growth.  With the customer experience design being critical, this role will have a strong focus on customer process design and distribution strategy and simplicity.  This executive will build & manage the Partnership unsecured product, P&L ownership, set pricing, manage product portfolios, manage risk, and manage the operational soundness of the product.  This executive will also have primary relationship management responsibility with key executives inside of our strategic partners.  The role will drive significant cross sell growth for TruFit Student loans from the Partner customer base and substantially increase profitability across the student customer base.  The candidate will have close partnership responsibilities with Retail Distribution, Marketing, Finance, Treasury, Technology, and Servicing.  This role will have a significant executive interaction requirement.
 This new business will be responsible for over $10mm in pretax earnings over 4 years, managing over 200,000 customer applications per year, booking over $100mm in annual volume, and managing a loan portfolio growing to over $500mm.
 A successful candidate will have a proven track record for starting up product lines from inception and profitability growing them.
 A results driven banking executive with broad experience in the financial services industry including retail banking, consumer credit, and affinity marketing.  Must be adept at all aspects of the product management discipline.  A strong change agent and independent self-starter with demonstrated ability to build teams and focus on the customer experience.
 Progressive leadership positions marked by entrepreneurial endeavours and a strong track record of innovating, developing, managing and creatively marketing new product opportunities and enhancements to existing products to profitably extend the company’s brand and grow its market position. 
Manage all products that fall under the Partnership relationship, P&L, and Strategic Plan. This is a significant leadership role inside Consumer Banking.
Design and develop new and innovative products that create new growth and profitable cross-sell.
Create a streamlined proposition to create customer experience simplicity and effectiveness in all sales channels.
Work with internal partners to profitably coordinate sales and marketing campaigns to promote the Apple relationship and services. These groups include Marketing, Retail Banking division, Business Development and Analytics, Business Services, and other key CFG lines of business.
Manage attrition
Stimulate profitable cross sell
Improve business processes/rules to ensure mitigation of risk, enhance the customer experience and identify revenue / expense improvement opportunities. Establish effective controls and processes to ensure risks are measured, monitored and controlled, and compliance requirements are adhered to on an ongoing basis. 
Produce and present regular and structures and ad hoc management reporting and analysis
Maintain an awareness of new trends and development within the competitive marketplace including regulatory changes, pricing, acquisition offers, and new products/program introductions.
 

Qualifications

Bachelor Degree in Finance, Banking, Marketing

Masters Degree preferred

Comprehensive understanding of product development and marketing in a financial/banking environment, and the ability to execute in an effective and expeditious manner.

Analytical Thinking/Problem Solving and Decision Making

Strong Financial Acumen

Creativity/Innovation

Excellent oral/written communication with ability to effectively communicate with peers, internal partners, external partners and executive management.

Ability to design and author effective executive level communications

Strong interpersonal skills with proven ability to build collaborative relationships with internal partners including IT, sales, product managers, retail delivery and marketing.

Ability to galvanize  and lead others

Demonstrated understanding of and devotion to customer service and experience.

History of successfully driving multiple co-occurring tasks to completion.

Leadership experience (5+ years) in one or more of the following areas and/or functions:



Product development and management

Consumer Loans

Affinity marketing

Bankcards

Loyalty Programs

Fee-based Services

Finance

P&L Responsibility

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383211]]> Mon, 30 Jan 2012 14:00:00 GMT 2136813-Dedham-Finance
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383307]]> Mon, 30 Jan 2012 14:00:00 GMT 2136789-Massachusetts-Citizens-Teller
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383044]]> Mon, 30 Jan 2012 14:00:00 GMT 2136798-Boston-Citizens-Teller
Coordinates and oversees scheduling and workflow of Teller staff. Ensures staff compliance with bank policies and procedures. May train and coach Teller staff as needed. Ensures appropriate branch cash supply, orders currency, prepares currency shipments, verifies money shipped to the branch. Opens and closes vault daily, controls cash in vault, distributes daily cash to Tellers. Approves Teller transactions as appropriate. Supervises branch proof, teller recap, and reporting. Meets teller sales referral goals and actively participates in sales promotions. In addition, may perform daily Teller functions. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


At least 1 year teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week:   30
Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383261]]> Sun, 29 Jan 2012 14:00:00 GMT 2134090-Massachusetts-Citizens-Teller
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383148]]> Sun, 29 Jan 2012 14:00:00 GMT 2134067-Massachusetts-Retail
This position is accountable for partnering with the leaders of Distribution (retail, business banking, wealth, Phonebank, & ATM/partnerships) to build and drive a culture of customer excellence.  This position will interact and influence the executives of this business to continue to think through the customer experience in every decision that is made and within every channel.  This position will present and share data and information on customer experience, metrics and voice of the customer and colleague research with the result being driven to focus energy and resources on the right initiatives that will ultimately improve the customer experience.  This executive will also ensure that customer complaint management is effectively managed within distribution and that appropriate action is taken to mitigate the root causes of the complaints.  In highly sensitive cases, this individual will personally direct the resolution of customer issues.  This position will be a member of the distribution board and will be an overall partner with the line to deliver their overall goals with a keen focus on delivering the goal of a differentiated customer experience.
 

Qualifications

Must have a proven track record of building and/or transforming a corporate culture into a model organization for customer focus and colleague engagement.

Strong knowledge and understanding of voice of the customer and the colleague

Ability to lead effectively in a highly functionally run organization and build strong relationship across business groups.

Strong knowledge of banking, banking products and distribution channels

Ability to communicate effectively, think strategically and execute tactically

Must have a proven track record in influencing management and building relationships with cross functional teams

Proven self starter with a high level of problem solving skills

Bachelor’s degree or masters


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383223]]> Sun, 29 Jan 2012 14:00:00 GMT 2134057-Dedham-Lending
Generate mortgage applications for the CCO Mortgage.  Meet sales goals and objectives.  Manage sales team to call on Real Estate Brokers, Developers, CPA's and other referral sources to obtain mortgage leads.  Recruit and develop and manage quality sales team that generates quality loans compliant with CCO Mortgage policies and procedures.  Maintain a broad understanding of products, guidelines and pricing strategies.
 

Qualifications

4 years of mortgage experience.


Bachelor's Degree preferred.


Minimum 2 years management experience in the mortgage industry.


Excellent sales presentation and marketing skills.


Excellent written, organizational and communication skills required.


Outstanding interpersonal skills.


Working knowledge of FNMA-DU/FHLMC


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383205]]> Wed, 25 Jan 2012 14:00:00 GMT 2127090-Boston-Sales-and-Service
This Executive Assistant role serves as the primary source of administrative and clerical support for the business line Executive. This person will be responsible for:



All administrative support and management of the office of the Executive. The chosen candidate will partner with Leadership, interacting with all levels within the organization and will serve as an external communication bridge between clients, vendors and business partners.

Management and Coordination of Operation projects required

Facilitating your managers’ calendar of appointments using strong time management skills.

Managing all incoming information (phone calls, correspondences, mail and email); managing the flow of communication and keeping track of any required action and due dates.

Create and maintain record system of assigned action items and promptly follow up with individuals to ensure actions are completed by agreed upon due dates.

Create presentations, invoices, memos, letters, spreadsheets and other documents using latest software packages.

Attend staff meetings and compile, transcribe and record highlights and action items.

Manage all administrative functions for the Executive including filing and maintenance of all files.

Provide support for the Executives activities, coordinating onsite and offsite meetings; resolving logistical issues and arranging for support facilities if needed.

Efficiently manage shifting priorities to meet deadlines and action items.


Qualifications

High School or equivalent (GED), Associates preferred

3 years Executive Administrative experience

2-3 years Project Coordination/Management skills

Excellent customer service skills

Good written, verbal and communication skills

Ability to multi-task

Proficient - MS PowerPoint, MS Excel, and MS Word


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383209]]> Wed, 25 Jan 2012 14:00:00 GMT 2127089-Boston-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383158]]> Tue, 24 Jan 2012 14:00:00 GMT 2124276-Hyannis-Retail
Responsible for managing the daily operations of the Teller staff in a Tier II branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383137]]> Tue, 24 Jan 2012 14:00:00 GMT 2124259-Massachusetts-Citizens-Teller
CCO Investment Services Inc. is honored to be a leading provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring talented Financial Consultants who proactively identify and sell a broad array of Investment and Insurance products to bank customers. 

The successful candidate will meet with customers to determine their investment needs, recommend investments strategies and present investment choices.  Our Financial Consultants will proactively call on potential new clients to promote and sell our investment products and services, while developing strong working relationships with our branch personnel in assigned territory.  We will ask that you also provide coaching and sales support to Branch personnel, while promoting ethical and fully compliant behavior within your given territory.
 

Qualifications

Series 7 and 65/66, Life Accident & Health licenses (Series 24 a plus)


Bachelor's degree or equivalent work experience


Excellent oral and written communication skills


A team orientation with a strong work ethic and entrepreneurial spirit are desired


3 or more years experience selling investment products


Strong computer skills and experience utilizing laptop technology.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383160]]> Tue, 24 Jan 2012 14:00:00 GMT 2124278-Belmont-Finance
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required


2 years sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   37.50
Work Schedule:    Varies, will include Saturday hours. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383159]]> Tue, 24 Jan 2012 14:00:00 GMT 2124277-Massachusetts-Citizens-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383024]]> Tue, 24 Jan 2012 14:00:00 GMT 2124243-Belmont-Retail
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383014]]> Tue, 24 Jan 2012 14:00:00 GMT 2124242-Plymouth-Citizens-Banker
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383136]]> Tue, 24 Jan 2012 14:00:00 GMT 2124258-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20


Work Schedule: Varies, will include Saturday hours. 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383135]]> Tue, 24 Jan 2012 14:00:00 GMT 2124257-Massachusetts-Citizens-Teller
CCO Investment Services Corp. is responsible for providing a complete line of investment and insurance products and functionality to our Financial Consultants and our clients.  The primary function of a Sr. Operations Specialist is to perform all aspects related to the operational needs of a broker dealer.  These tasks include, but are not limited to; New Account set up, Transfer of Asset processing, Order Entry, Redemption Request, Retirement Processing, Quality Review, Issue resolution and Customer Service. Additionally a Sr. Operations Specialist is viewed as a Subject Matter Expert for at least one operational transaction type.
Responsibilities:
• Ability to perform all functions of an Operations Specialist


•  Assist other departments within Operations to balance workload as requested


•  Handle complex issues and transactions efficiently and accurately


•  Act as an internal and external subject matter expert for at least one operational responsibility


• Ensure daily activities comply with applicable regulations and internal policies


• Recommend and implement process improvements


• Cross train on all Operations duties and be able to act as a back up when necessary


• Provide exceptional customer service to internal and external clients


• Actively participate in departmental projects and initiatives


• Assist in training Operations Specialists

 

Qualifications

To perform at a high level a Sr. Operations Specialist should posses the following skills;
• 2 – 4 years of experience in a  processing or similar position


• Bachelor’s degree in a business related field preferred


• Requires consistent accuracy and productivity to be maintained at or above departmental expectations


• Ability to work in a fast paced environment with multiple priorities


• In-depth knowledge of at least one primary processing function


• FINRA Series 7 and 63 licenses or ability to obtain within 6 months of hire


• Strong computer skills


• Strong attention to detail and quality oriented


• Ability to work in a team environment


• Good interpersonal,  verbal and written communication skills


• Adaptable to change


• Foster and promote a positive and energetic work environment
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383095]]> Mon, 23 Jan 2012 14:00:00 GMT 2121055-Massachusetts-Sales-and-Service
Work with team of Franchise Lending and Retail Petroleum relationship managers and portfolio managers post-loan approval and prior to loan closing.  Work with Agent bank, loan servicing, and closing attorneys to ensure that credit agreements are consistent with credit approvals and meet bank requirements.  Responsible for coordinating  real estate, flood, and environmental process.  Order appraisal and environmental reports and follow up on Real Estate Risk Services recommendations as needed. Assemble legal documents and coordinate process with counsel.  Review general liability and property insurance policies for sufficiency. Review amortization schedules for accuracy.  Coordinate closing of swap transactions.  Responsible for post-closing follow up, obtaining undertaking items, and UCC filing and release confirmations.  Proactively identifies and assists in resolving issues affecting loan closing.  Obtains payoff letters, disbursement instructions and generally coordinates loan closing process for team.
 

Qualifications

Bachelors degree required, paralegal experience with knowledge of real estate lending is desired.
Minimum of five years commercial lending, real estate, or loan closing experience required.  Knowledge of credit agreements, credit structure (lines of credit and term loans) and real estate is required.   Strong communication, organization, and interpersonal skills are required. 
Must maintain critical timelines, handle multiple workstreams, and raise issues in a timely manner.  Aptitude for analysis, and understanding of loan documentation is required.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383098]]> Mon, 23 Jan 2012 14:00:00 GMT 2121056-Boston-Sales-and-Service
The purpose is to oversee all broker/dealer (B/D), 2 investment advisers and insurance compliance activities including, but not limited to sales, marketing, operations, and customer service to ensure compliance with all State (State Securities and State Insurance Divisions) and Federal (SEC and MSRB) and SRO (FINRA), and Bank (OCC, FDIC, CFPB) regulations as well as CFG/RBS corporate policies and audit programs. Direct the creation and administration of an in-depth compliance plan to protect the B/D and the bank from possible liability stemming from customer dissatisfaction and/or regulatory oversight. 



Direct daily compliance activities of firm with approx. 600+ insurance & securities licensed sales representatives.

Structure, recruit, lead, and retain a department of 20+ compliance professionals.

Direct and monitor the handling of all investment and insurance customer complaints, special investigations of registered representatives, regulatory body inquiries (FINRA, SEC, State Insurance and State Securities Divisions) and the administration of any sanctions imposed against representatives.

Direct and monitor all interactions with Federal and State regulators including, but not limited to correspondence with said entities and in person audits conducted at the B/D.

Direct and monitor the B/D audit program which is responsible for examining all bank branches, registered representatives and home office units such as operations, brokerage, finance, marketing, product development and the phone bank.

Direct and monitor the licensing process for B/D representatives including the processing of applications, assisting reps in maintaining their licenses and completing the terminations of all licenses and registrations.

Direct and monitor all B/D compliance training activities including the creation and dissemination of written supervisory policies and procedures, new agent training classes, and FINRA/state insurance continuing education requirements.

Direct and monitor the review and approval of all advertising and sales material created by registered representatives and Marketing Departments.

Act as a resource for field, home office operating units and senior management with respect to all compliance related matters.

Must maintain close working knowledge and remain up to date with all applicable industry rules and regulations and work directly with senior management in policy making decisions.

Work closely with CFG General Counsel’s office to manage potential regulatory and legal liability


Qualifications

A minimum of 10 years of B/D experience and a law degree preferred. 

An extensive background in brokerage insurance, mutual funds, investment adviser, and general securities matters are required.

Must have held senior compliance management position within the securities industry. 

Must be able to foster strong partnerships with directors of other CCOISC business units. Must demonstrate proven leadership qualities.

Must have experience dealing one on one with regulators such as the NASD, SEC, State Securities and State Insurance Divisions.

Excellent communication skills (both oral and written), as well as strong analytical skills. NASD Series 7, 24, and 63 required.  Series 65 and 53 within 6 months.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383117]]> Mon, 23 Jan 2012 14:00:00 GMT 2121065-Massachusetts-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383092]]> Mon, 23 Jan 2012 14:00:00 GMT 2121052-Massachusetts-Retail
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383015]]> Mon, 23 Jan 2012 14:00:00 GMT 2121030-Pembroke-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383016]]> Mon, 23 Jan 2012 14:00:00 GMT 2121031-Massachusetts-Citizens-Banker
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20
Work Schedule:  Varies, will include evening and weekend schedule
 

 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383021]]> Mon, 23 Jan 2012 14:00:00 GMT 2121032-Massachusetts-Citizens-Teller
Provide relationship and portfolio management support for loans in Franchise Lending Division.  Conduct due diligence and compliance work prior to loan approval.  Coordinate statement spreading requests and process for group. Order appraisal and environmental reports.  Respond to information requests from customers as well as other bank units.  Maintain Dashboard, FaCT, and other databases and reporting including account officer changes, creation of new borrowers, collapsing borrowers, etc. Work with team to create and maintain credit files in electronic file system.  Coordinate DDA opening with business partners.  Review exception reports to address issues and errors. Work with team to resolve outstanding documentation issues. Obtain loan and DDA statements for lending team and / or customers.   Obtain industry research and debt ratings.  Distribute interest rate reports weekly.  Maintain comps and industry analysis. Complete other duties as assigned.
 

Qualifications

Bachelors Degree preferred.


2-4+ years of successful commercial credit administration experience with a recognized middle market bank or equivalent experience. Knowledge of bank policy, operations, and reporting systems is required. 


Existing knowledge of assigned marketplace is a strong plus.


Advanced administrative skills required. Ability to multi-task in fast paced environment is necessary. Proficiency in PC applications (Word, Excel, Dashboard).


Excellent verbal and written communication skills.
 

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382988]]> Sun, 22 Jan 2012 14:00:00 GMT 2117964-Boston-Corporate
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383027]]> Sun, 22 Jan 2012 14:00:00 GMT 2117962-Massachusetts-Citizens-Teller
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383025]]> Sun, 22 Jan 2012 14:00:00 GMT 2117961-Hyannis-Citizens-Teller
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 37.50


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382990]]> Thu, 19 Jan 2012 14:00:00 GMT 2110053-Massachusetts-Citizens-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382926]]> Thu, 19 Jan 2012 14:00:00 GMT 2110045-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week: 20


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382991]]> Thu, 19 Jan 2012 14:00:00 GMT 2110041-Massachusetts-Citizens-Teller
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382888]]> Tue, 17 Jan 2012 14:00:00 GMT 2105852-Massachusetts-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382886]]> Mon, 16 Jan 2012 14:00:00 GMT 2102110-Massachusetts-Citizens-Banker
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382891]]> Mon, 16 Jan 2012 14:00:00 GMT 2102116-Massachusetts-Citizens-Teller
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   30
Work Schedule:  Varies, will include evenings and weekends
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382893]]> Mon, 16 Jan 2012 14:00:00 GMT 2102118-Massachusetts-Citizens-Teller
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities. 

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382934]]> Mon, 16 Jan 2012 14:00:00 GMT 2102094-Chicopee-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382894]]> Mon, 16 Jan 2012 14:00:00 GMT 2102107-Boston-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382955]]> Mon, 16 Jan 2012 14:00:00 GMT 2102109-Chicopee-Citizens-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382839]]> Thu, 12 Jan 2012 14:00:00 GMT 2092391-Boston-Citizens-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   37.5
Work Schedule:    Varies, will include Saturdays 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382912]]> Thu, 12 Jan 2012 14:00:00 GMT 2092384-Boston-Citizens-Banker
Accountable for the management of a portfolio of commercial clients and client retention. Daily responsibilities include, applying and enforcing risk mitigation controls, maintaining a high level of data stewardship,   adhering to Bank policies, procedures and federal regulations as applicable, while providing exceptional service to commercial clients.
Daily responsibilities include, applying and enforcing risk mitigation controls, maintaining high levels of data stewardship.,adhering to Bank policies, procedures and federal regulations as applicable, while providing exceptional service to commercial clients Perform a qualitative review, assessment and interpretation internal and external legal documentation for adherence to Bank policies, procedures and federal regulations to mitigate operational, documentation, reputation risk as appropriate. Take independent action to rectify any inaccuracies or exceptions prior to loan closing. Implement effective controls and proactively initiate action to resolve client issues appropriately with minimal involvement from Relationship Manager or CBCS Team Leader/Manager in a timely manner. Effectively escalate and engage Relationship Manager and/or CBCS Team Leader of issues as appropriate. Consistently maintain a state of internal and external audit readiness and exhibit appropriate knowledge of clients/products within the portfolio when interacting with peers, relationship team, team leader and senior managers.
Ensure the accuracy of critical data across data bases and systems of record to prevent negative impact to Client and/or Bank. Working knowledge of Commercial Credit Policy, Federal Regulations, loan documentation to include Credit Agreements, Notes, Guarantees and collateral requirements and is qualified to close complex commercial loans and manage a portfolio of complex commercial loans with minimal supervision. Process client request for loan advances, loan payments, rate changes and other inquiries ensuring accurate and superior client service.
Develop valued relationships with internal and external clients. Proactively collaborate both within department and across business lines. Daily interaction with all business partners and colleagues as well as assign Commercial Banking clients to effectively manage portfolio while mitigating risk and ensuring client satisfaction.
 

Qualifications

Possess commercial  loan.processing experience with complex deal structures               and/or Clients.   Working knowledge of Commercial Credit policy, Federal     regulations,  loan documentation terms and conditions including Credit Agreements, Notes, Guarantees and collateral requirements and is qualified to close complex commercial loans and manage a portfolio of complex commercial loans.
Knowledgeable in the areas of operational, system, financial, regulatory and accounting activities. Detail oriented to maintain high levels of data stewardship. Solid working knowledge of Bank systems used to support position accountabilities. Highly motivated and team-oriented. Exhibit analytical ability to expedite complex problem resolution. Developed written and oral communications skills to provide exceptional client service and to effectively communicate with clients, colleagues and all levels of management.
Manage multiple priorities and maintain productivity during periods of change or uncertainty. Demonstrated ability to negotiate and influence. Adept with PC, Mainframe, Word and Excel.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382752]]> Thu, 12 Jan 2012 14:00:00 GMT 2092407-Boston-Lending
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Varies, may include a rotating evening and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382799]]> Thu, 12 Jan 2012 14:00:00 GMT 2092393-Massachusetts-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20


Work Schedule:     Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382896]]> Thu, 12 Jan 2012 14:00:00 GMT 2092381-Massachusetts-Citizens-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382770]]> Thu, 12 Jan 2012 14:00:00 GMT 2092364-Westwood-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.5
Work Schedule:    Varies, will include Saturdays 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382911]]> Thu, 12 Jan 2012 14:00:00 GMT 2092357-Massachusetts-Citizens-Teller
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382798]]> Thu, 12 Jan 2012 14:00:00 GMT 2092378-Massachusetts-Citizens-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382884]]> Thu, 12 Jan 2012 14:00:00 GMT 2092366-Massachusetts-Retail
The incumbent is responsible for supporting all internal financial reporting and performance analysis for a significant Commercial Banking line of business.  Scope includes responsibility for the month-end close process, reporting of monthly results / variance analysis, preparing forecasts, leading the annual operating budget process and presentations to the line of business executive.  This position is responsible in broad terms for identifying financial issues, risks and opportunities that exist in the business and synchronizing the financial impacts and communication of such findings to senior and executive management of the line of business and finance.

Specific responsibilities include:

• Preparation of monthly financial reports, annual budget, monthly forecasts.  Review financial repots, budget, forecast for accuracy and completeness.  Provide problem resolution during monthly financial reporting process and annual budget process.

• Performs and coordinates monthly variance analysis during month-end closing process.  Reviews explanations of exception items for accuracy and sufficiency in support of month-end reporting and review meetings.  Research and analysis of variances to determine underlying business reasons.

• Ad hoc reporting and analysis for assigned projects.  Includes gathering of data; preparation/update of spreadsheets or databases, research, classification and analysis of financial and statistical data.  Includes determination of appropriate approach, resources required, schedule for completion and monitoring of project progress.

• Management and support of major projects to improve financial reporting, computer systems, financial models and other department or corporate functions. 

• Financial reviews and presentations to executive management.  Design of format and contents or presentations, financial research and analysis, quality review of accuracy and relevance of data and recommendations provided to management. 
 

Qualifications

Bachelor’s degree in business, accounting, economics or other related topics.

Fully proficient in advanced techniques in accounting, financial analysis, PC tools (Microsoft Office, Essbase). 

Exceptional written and oral presentation skills, management of projects.

Minimum of 5 years of related work experience in finance or financial industry. 

Banking experience preferred.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382737]]> Wed, 11 Jan 2012 14:00:00 GMT 2092379-Boston-Finance
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382771]]> Wed, 11 Jan 2012 14:00:00 GMT 2092392-Boston-Citizens-Banker
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20


Work Schedule:   Varies, will include evening and weekend hours
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382897]]> Wed, 11 Jan 2012 14:00:00 GMT 2092352-Massachusetts-Citizens-Teller
The Senior Risk Manager manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.  This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.  The Senior Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.  Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.  Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.
Manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.
Developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.
Ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.
Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.
Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.
Function/Deliverables continued:  Leadership Accountabilities: Business Management & Planning:  Create, implement and delivery of operational plans aligned with the business plans and targets.  Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.
Process/Continuous Improvement:  To initiate and support process improvement activity and help to embed a culture of continuous improvement.  To facilitate change through projects.
Customer Service:  To champion strong customer service attitudes and values.
Risk Management:  Identify and manage the risk, minimizing the outcome and escalating where appropriate.  Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.
Stakeholder Management: Develop and maintain effective working relationships with peer level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.
Managing Change:  Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience.  Ensure robust structures are in place to deliver, monitor and review change initiatives.
Team Leadership:  Develop, plan and implement activities that will enable a highly motivated and highly performing team to deliver team objectives.  Fostering an environment of cooperation and change.
Recruitment & Induction:  Design and recommend resourcing strategy, to identify recruitment requirements.  Oversee the new hire orientation process for new team members.
Team Development:  Create, plan and implement activities that will support the development of team members.
Performance management:



Ensure team meets agreed service levels

Coach and develop staff

Review performance to ensure team members meet their specific objectives and that they have the right knowledge, skills and behaviors. Conducts performance reviews and acts upon development needs where appropriate. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors (“what” is expected and “how” they are expected to achieve objectives).




 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Proven leadership and management skills


Bachelor Degree required, Master’s Degree preferred


10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382855]]> Wed, 11 Jan 2012 14:00:00 GMT 2092342-Boston-Corporate
Manages the commercial loan and cross-selling activity for a team(s) within a sector, industry or geographic region.  Establishes and executes the strategy to achieve team's loan growth, sales, credit quality, and customer service goals and objectives.  Monitors and reports on team progress, including outstanding loans. Makes decisions on loans within approval limits and credit process. Provides guidance and coaching to team members.  Incumbents usually handle the most complex accounts and sensitive client relationships, and are trusted to make difficult credit decisions independently.
 

Qualifications

Typically requires a Bachelor's degree or equivalent.

 8-10+ years of related commercial experience.

Prior supervisory experience and/or equivalent training necessary.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382857]]> Wed, 11 Jan 2012 14:00:00 GMT 2092343-Framingham-Corporate
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include a rotating evening and weekend schedule.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382817]]> Tue, 10 Jan 2012 14:00:00 GMT 2089504-Boston-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382813]]> Tue, 10 Jan 2012 14:00:00 GMT 2089505-Massachusetts-Retail
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382803]]> Tue, 10 Jan 2012 14:00:00 GMT 2089513-Dedham-Citizens-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule


    

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382818]]> Tue, 10 Jan 2012 14:00:00 GMT 2089502-Massachusetts-Retail
The Corporate Ethics Officer is responsible for developing and implementing the strategy for the promotion, enhancement and oversight of the Citizens Financial Group, Inc., Corporate Ethics Program.  The individual promotes an organizational culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations, as well as company policies and procedures.   The individual monitors and measures CFG’s Corporate Ethics Program in line with company policy and relevant regulatory guidance, and makes necessary changes to the program in order to ensure compliance. 
 
He/she is also responsible for managing a large vendor relationship for the Control Room.  Additionally, the incumbent leads the implementation of large projects within CFG for various senior-level stakeholders within RBS, including the Personal Trade Assistant (PTA) system project, outsourcing the whistleblower hotline and the required controls, testing and training for new Group-wide policies like the Anti-Bribery and Corruption (ABC) Policy Standard.   
 
Key responsibilities include:
 



Leads CFG’s Ethics Office by building strong partnerships across the organization, collaborates effectively within the compliance community and with CFG’s business lines, to provide advice and assurance on matters of ethics, integrity, and compliance

Leads and directs the team and monitors the processes for allegations regarding the Code of Business Conduct and Ethics.  Maintains oversight of investigations that come in through the Ethics Office; ensure all issues are promptly addressed and resolved; and oversee the data tracking process for these issues

Serve as CFG’s Divisional Anti-Bribery Compliance Officer (DABCO), representsCFG at regional Risk Committees and Group level ABC forums, fields related inquiries, resolves questions and policy issues, and escalate ABC matters as appropriate

Uses independent judgment to advise colleagues and interpret the Code, including the applicability of the Code in specific situations, such as for gifts/hospitality.  Also coordinates closely with management and HR to ensure that the company’s prohibition against retaliation for reporting an allegation of the Code is strictly enforced

Oversees the Control Room functions, including managing the Personal Trade Assistant (PTA)  system, answering colleague questions, communicating with brokerage firms, and identifying violations of policy regarding prohibited trading

Oversees the Foreign Corrupt Practices Act Compliance Program, which consists of developing and delivery of colleague training, monitoring current vendor contracts for compliance, and performing due diligence during M&A and when procuring foreign contractor relationships

Develops information reporting  for senior management and the Board of Directors detailing key program metrics

Manages and leads team members, performing employee development duties such as career training and coaching, performance reviews.

Coordinates the annual campaigns for the corporate ethics training and certification process; and the Conflict of Interest Survey

Implements and administers Group and local policy standards that are owned by the Ethics Office.  Assist with change management, strategic planning, budgeting, and other activities in conjunction with senior management team.

Manages processes to support the Executive-level Ethics Oversight Committee

 

Qualifications

Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization, includingsupporting functions such as HR, Legal, Audit and Corporate Security.  Must be comfortable with making judgment calls in relation to the Code of Ethics

10+ years of previous business and compliance experience with progressively more responsibility and exposure to senior and executive level management, including 8+ years experience in ethics and/or traditional corporate compliance functions

Familiarity with Ethics-related legislation, such as the United States Sentencing Guidelines, the Sarbanes-Oxley Act, the Foreign Corrupt Practices Act, the Federal Bank Bribery Law, Regulation O, the UK Anti-Bribery Act, related case law and best practices.  Practical experience with risk management concepts in the financial services industry

Understanding of attorney-client privilege, investigative and interview skills, and the ability to manage controversy without bias and to all parties.  Ability to quickly assimilate information relating to complex issues, maintain poise, demonstrate political savvy in dealing with sensitive investigations

Working knowledge of Control Room functions, with an understanding of securities laws and insider trading, information barriers and Chinese Walls, and material non-public information

Tact, diplomacy, and the ability to use discretion when making decisions, be creative and innovative in problem solving, and exercise good judgment

Demonstrated ability to multi-task, work independently and in team settings, and deliver results

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382674]]> Tue, 10 Jan 2012 14:00:00 GMT 2089494-Boston-Risk-Management-and-Compliance
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule


 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382816]]> Tue, 10 Jan 2012 14:00:00 GMT 2089498-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Varies, will include Saturday hours. 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382772]]> Tue, 10 Jan 2012 14:00:00 GMT 2089501-Dedham-Citizens-Teller
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30
Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382722]]> Sun, 08 Jan 2012 14:00:00 GMT 2083391-Massachusetts-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Varies, will include weekend and evening hours 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382748]]> Sun, 08 Jan 2012 14:00:00 GMT 2083393-Massachusetts-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Varies, will include weekend and evening hours 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382750]]> Sun, 08 Jan 2012 14:00:00 GMT 2083387-Watertown-Citizens-Banker
Manage and coach to the overall profitability of the region. Active role in the creation and implementation of strategic direction. Act as a member of the regional team to ensure client needs are satisfied and customer relations are established. Ensure region is adequately staffed with the support of Human Resources, with qualified well-trained sales personnel.

Promote and ensure a positive work environment for employees within the region. Direct the sales and service initiative for the region. Assist in balancing day to day needs of the region with the strategic direction of Citizens Bank. Manage bank visibility/recognition in the communities within the region. Develop and maintain active relationships with business partners to identify and leverage sales opportunities.
 

Qualifications

Required minimum 3 years as a bank branch manager.


Substantial experience managing multiple direct reports.


Demonstrated ability to lead, coach, motivate and develop staff.


Proven track record with sales and new business development in conjunction with meeting/exceeding individual and team sales goals.


Bachelor's Degree highly desired.


Proven ability to manage multiple franchise profit and loss objectives.


Excellent oral, written and presentation skills.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, include evening and weekend hours 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382743]]> Sun, 08 Jan 2012 14:00:00 GMT 2083377-Sharon-Sales-and-Service
PRIMARY FUNCTION
Highly competent researchers have to be extremely vigilant with all the details of the studies while keeping in mind a broader vision of the research goals.  This position requires specialized training in all kinds of qualitative and quantitative research methodologies, analysis and report writing. 
 The nature, quick turnaround and accuracy of the data collected and analyzed directly influence decisions made by our Executive Managers.  Our main Market Research surveys (Branch Level Satisfaction, Retail, and Small Business Tracking Studies, Concept Tests, Advertising Pre and Post test, etc.) have a direct impact on reduced customer attrition and on new customer acquisition. 
 The Senior Market Research Manager reports to the Market Research Director and is responsible for providing support across all aspects of research management from project initiation to the final results and presentations.
  POSITION ACCOUNTABILITIES:



 To assist the Director of Market Research team and supervise multiple Market Research studies. 

To research, acquire/develop and provide strategic information to Citizens Management team.

To develop, plan, execute and present Citizens primary research studies to Senior Management. 

To identify innovative strategic measurements aimed at uncovering market opportunities and any potential threat to Citizens market position.

To meet requirements in terms of quick turnaround, data integrity/relevance and actionable reporting.

 

Qualifications

Education:      Bachelors required; Masters a plus
Experience:    5-10 years of strong market research, project management and analytical skills, Client side experience a plus
Technical Knowledge & Skills: 
Strong organizational, analytical, presentation and communication skills, together with the ability to manage multiple projects.  Must possess the ability to “think as a consumer” while using rigorous logic to solve difficult and complex problems. 
Computer Skills :         MS Office, Word, PowerPoint and Excel.  Some knowledge of Statistical Package for Social Science (SPSS) and Statistical Analysis System (SAS) and other related research data software preferred.   
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382734]]> Sun, 08 Jan 2012 14:00:00 GMT 2083381-Dedham-Marketing-and-Communications
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Varies, will include evenings and weekends 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382725]]> Thu, 05 Jan 2012 14:00:00 GMT 2076517-Sharon-Citizens-Banker
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382661]]> Thu, 05 Jan 2012 14:00:00 GMT 2076494-Massachusetts-Citizens-Teller
Investigate complex cases of both potential money laundering/terrorist financing crimes and BSA/AML violations throughout the entire CFG footprint utilizing an internal AML application, referrals from business lines, and open source intelligence such as negative media, internet research, information from peer banks, and information from law enforcement. Conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes or AML/BSA violations.  Research and understand money laundering trends and scenarios in order to apply that intelligence to observed activity in customer accounts and evaluate effectively. Interact with Retail and other business unit managers across CFG.  Prepare and file Suspicious Activity Reports as required by BSA Regulations.  Make recommendations for improving the efficiency and effectiveness of department processes and procedures, including the automated AML solution. Interact with and provide supporting documentation and information to law enforcement representatives, including IRS-CI, Secret Service, Homeland Security, ICE, and the FBI as requested.
 

Qualifications

Bachelor's degree required.


5+ years financial services, branch operations, deposit operations, regulatory and/or investigative experience.


Proven AML subject matter expertise


Excellent written and oral communication skills a must


Strong investigative and research skills a must


Proven knowledge of retail banking, lending and bank operations processes


Proven ability to multi-task and function effectively in a fast-paced environment


Demonstrated understanding of the importance of maintaining confidentiality of suspect/account investigation and associated SAR reporting.


Demonstrated ability to function as part of a team


Excellent oral and written communication skills.


Demonstrated analytical skills, including familiarity with PCs and the internet.


Self-starter with demonstrated ability to work alone and as a member of the team.


Writing sample required.


CAMS certification desired


Advanced degree in an applicable field desired
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
377153]]> Thu, 05 Jan 2012 14:00:00 GMT 1609096-Massachusetts-Corporate
Citizens Financial Group, Inc. seeks a Quantitative Analyst, Model Validation for its Boston, MA location.
 Duties: Perform validation of quantitative financial models using algorithms, regression and multivariate regression analysis, time series analysis, value-at-risk modeling, stochastic modeling, optimization, cross validation, and computational model/variable selection techniques using SQL, SAS, Matlab, Eviews, S+, R and MS Access. Apply programming to perform data analysis, risk modeling and forecasting. Review and validate scenarios for complex analysis using techniques such as Monte Carlo simulation, Principal Component Analysis, and non-linear programming. Review and validate existing quantitative methodologies used to price financial products such as deposit, loan, and interest rate products. Apply statistical theory testing, model testing and model validation, including validation of term structure and yield curve forecast, interest rate risk measurement, and pricing strategy, to advise internal departments and business units on quantitative methodology issues regarding database information, statistical analysis and quantitative modeling techniques for customized bank production processes. 
 

Qualifications

Must have Master’s degree in Statistics, Quantitative Finance or closely related, plus two (2) years of experience in position offered or related quantitative modeling position.  Full term of experience must include applying quantitative modeling techniques in customized bank production processes; utilizing SQL, SAS, Matlab, Eviews, S+, R, and MS Access to perform data analysis, risk modeling and forecasting; and applying statistical techniques, including algorithms, regression and multivariate regression analysis, time series analysis, value-at-risk modeling, stochastic modeling, optimization, and Monte Carlo simulations. 
 

Other Information

Direct applicants only

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382468]]> Wed, 04 Jan 2012 14:00:00 GMT 2076523-Boston-Risk-Management-and-Compliance
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
 
Citizens Financial Group is honored to be a leading provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring a Premier Banking Regional Sales Manager responsible for managing a team of Premier Bankers whose main goals are to maintain, acquire and deepen qualified Premier relationships with new and current banking clients.  This individual will be responsible for all aspects of managing the Premier market including hiring, retaining and growing sales talent.  In addition, the incumbent will be responsible for achieving sales results and client satisfaction in the market as well as maintaining strong relationships with key bank partners.  An additional component of this role will be to maintain responsibility that all bank compliance requirements, policies and procedures are followed.
 
Hire, retain and grow sales talent in the form of Premier Bankers
Achieve all goals assigned to the market
Manage the Premier sales process including; an effective pipeline of core products (credit, deposit and investment), ensuring productive activities of the Premier Bankers include client contact and pre and post call activities, holding effective sales meetings, coaching people to consistent and improved performance where needed
Maintain a strong partnership in the market with key bank partners such as Retail, Investment, Business Banking, Commercial, Home Lending Solutions, etc…
Ensure that all Premier Bankers are operating in line with all policies and procedures; also ensuring that overdrafts, client exceptions and other issues that may arise are handled promptly and in full compliance with bank policies. 
Responsible for overall client satisfaction in the region ensuring best practices are shared throughout the team.
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.
 

Qualifications

Bachelor’s degree preferred or relevant equivalent experience
5+ years of banking and administration experience
Previous success in financial services sales
Knowledge of consumer credit
Strong organizational and planning skills
Excellent customer service and communication skills both written and verbal
Series 26 & 63
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382723]]> Wed, 04 Jan 2012 14:00:00 GMT 2076519-Massachusetts-Sales-and-Service
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382640]]> Tue, 03 Jan 2012 14:00:00 GMT 2073716-Boston-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382642]]> Tue, 03 Jan 2012 14:00:00 GMT 2073708-Massachusetts-Citizens-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382644]]> Tue, 03 Jan 2012 14:00:00 GMT 2073699-Kingston-Retail
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours. 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382638]]> Mon, 02 Jan 2012 14:00:00 GMT 2070958-Dedham-Citizens-Teller
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382597]]> Wed, 28 Dec 2011 14:00:00 GMT 2064827-Boston-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382565]]> Tue, 27 Dec 2011 14:00:00 GMT 2062364-Bridgewater-Citizens-Banker
This role is responsible for analyzing and solving complex operational, systems-related and/or customer issues.  Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.  This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s). 

This role performs routine, complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities and/or perform moderately complex analysis to identify and resolve process-level issues. May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May manage projects requiring coordination with other teams, process improvement projects and may perform other such duties as assigned including trouble shooting operational issues.

May serve as subject matter experts with vendor relationships and serve as business unit liaison with other departments. May serve as point person for more junior team members.  Collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting and collaborate with Management and/or project team stakeholders.  Utilize department specific system applications.
 

Qualifications

Excellent organization skills


Excellent ability to multi-task


Excellent customer service skills


Advanced MS Excel


Strong knowledge of department computer applications and systems


Excellent time management skills


Excellent written and verbal skills


Excellent interpersonal skills


Advanced analytical skills


Solid interpersonal skills


Capacity to work independently


Associate Degree required, Bachelors Degree preferred


5+ years, Professional experience in analysis or equivalent, financial services industry or business line experience.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382617]]> Tue, 27 Dec 2011 14:00:00 GMT 2062372-Dedham-Risk-Management-and-Compliance
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.5


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382596]]> Tue, 27 Dec 2011 14:00:00 GMT 2062383-Boston-Citizens-Teller
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities. 

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30
Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382593]]> Tue, 27 Dec 2011 14:00:00 GMT 2062352-Massachusetts-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382590]]> Tue, 27 Dec 2011 14:00:00 GMT 2062356-Westwood-Citizens-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382603]]> Tue, 27 Dec 2011 14:00:00 GMT 2062360-Lexington-Citizens-Banker
The incumbent will develop and manage Trade Finance relationships with multinational corporations or financial institutions with complex and sophisticated trade finance needs.  The Senior Global Trade Finance Advisor will be aligned with a team of relationship bankers to aggressively develop traditional trade, trade finance and supply chain financing solutions which deepen the existing client relationship with the bank and position the bank as a key strategic partner in meeting the client’s international trade and working capital needs.  This position may cover additional industry sectors/clients and provide support/mentorship to other GTF Advisors.
Key Responsibilities:



Strongly demonstrate ability to understand a client’s working capital needs and to convert that understanding into value added solutions that are strategically important to the client and the bank

This position will be responsible largely for industry sectors and/or may include very large corporates as well as platinum, silver and gold clients of the Group who are typically managed by the GBM division.

Aggressively drive new business acquisition by deep selling Trade Finance solutions to existing un/under-penetrated clients and acquiring new clients within the targeted industry sector

Manage existing relationships to ensure client satisfaction and retention while maintaining appropriate returns

Ensure appropriate structuring of trade related solutions to meet all risk related requirements of the bank

Develop strong knowledge and understanding of the assigned industry sector and clients/prospects within that sector

Work in partnership with Relationship Bankers and other product group salespeople to develop strategic account plans and to drive business acquisition efforts

Work closely with cross-functional business partners (Trade Advisory, Implementations, Product, Service, Manufacturing, Network partners) to deliver solutions to the client

Identify and communicate opportunities for additional cross sell of other GTS products (domestic cash, international cash, deposits, FX, merchant acquiring, etc.)

Represent the bank at industry conferences, road shows, seminars, etc.

Deliverables:



The incumbent must maintain a high level of credibility and be viewed as a trusted advisor and “subject matter expert” both with clients and inside the bank

Develop and deliver presentations and proposals to internal and external clients

Provide input to Marketing and assist with development of materials, standard presentations, etc.

Work to maintain/improve Global Trade Finance’s standing in TRI*M survey, industry polls, etc.

Manage sales pipeline to deliver consistent performance against metrics (mandates won, pipeline turnover, etc.)

Generate a minimum of $1.25mln in new GTF revenue annually

Build strong working relationships and collaboration with Relationship Banking teams



Incumbent will provide input to various decision-making authorities within the bank (i.e. capital and credit committees)

Participate in committees within the business and across business lines, recommend and implement changes to policies/procedures

Make pricing recommendations based upon full understanding of market dynamics and client needs

Full responsibility for planning effective calling effort in conjunction with relationship banking teams

Prudently manage expenses within guidelines of Group
 

Qualifications

8 to 10 years of experience in developing creative, value added credit related solutions to clients in trade, lending or structured trade finance


Proven track record of new business generation and achievement in Revenue growth targets


Strong understanding of Credit, Traditional Trade, Trade Finance and Supply Chain solutions


Strong and aggressive sales/business development skills


Strong call planning, pipeline management and execution capabilities


Ability to quickly establish high credibility with internal business partners and client.


Self Motivated/Self Starter Individual


Strong advisory and consultative skills


Leadership and effective communication skills


International work experience is a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382084]]> Thu, 22 Dec 2011 14:00:00 GMT 2055335-Boston-Corporate
Citizens Financial Group, Inc. seeks a VP, Senior Manager–Quantitative Analysis, Riskfor its Boston, MA location.
Duties: Serve as a departmental leader with regard to development and execution of all aspects of quantitative and econometric credit risk modeling.  Work with stakeholders throughout the Bank to ensure that model inputs and outputs are appropriate for their purpose. Support the creation of empirical solutions to quantitative problems within multiple financial areas of the bank. Manage the development of expected loss models and quantitative credit risk models for consumer, business banking, and commercial portfolios within the Credit Risk Analytics department. Ensure retail and wholesale quantitative credit risk models are compliant with regulatory and accounting requirements and provide credible management information to support business decisions. Optimize statistical, mathematical, and other predictive models utilizing econometric regression analysis, statistics and statistical software such as SAS or Stata in order to advance projects and initiatives. Integrate accounting criteria, including FAS 5 and FAS 114, and regulatory criteria, including Basel II, to develop quantitative risk models which drive decision-making and operational efficiencies. Produce and present all aspects of model documentation and economic research to regulators, internal and external auditors, validation teams, and RBS model testing staff to demonstrate accuracy and compliance with regulatory and accounting stipulations as well as with RBS Group modeling standards. Collaborate with Department’s senior staff to determine appropriate econometric techniques, documentation requirements, presentation approaches, and quality assurance strategies to validate credit risk models. Lead internal peer review and training sessions of colleagues to ensure internal quality control and engagement.  
 

Qualifications

Must have Bachelor’s degree in Economics, Finance or related, followed by five (5) years of progressive experience in the position offered or related quantitative modeling position.  Full term of experience must include performing quantitative and econometric modeling and economic research for banking products; presenting related results; and utilizing econometric regression analysis, statistics and statistical software such as SAS or Stata. At least 1 year of required experience must include managing credit risk modeling projects. 
 

Other Information

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382418]]> Mon, 19 Dec 2011 14:00:00 GMT 2047114-Boston-Risk-Management-and-Compliance
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include a rotating evening and weekend schedule

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382378]]> Thu, 15 Dec 2011 14:00:00 GMT 2037044-Boston-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include a rotating evening and weekend schedule

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382359]]> Thu, 15 Dec 2011 14:00:00 GMT 2037035-Massachusetts-Citizens-Banker
 This role is responsible for supporting a significant portion of the Education Finance business unit.  Products responsible for include the guaranteed federal loan portfolio (FFELP) and two private loan portfolios (SLMA Signature and TERI).  Growth opportunities currently underway in the business unit will add additional portfolios to existing responsibilities.  
Specific responsibilities include:    
 Prepare monthly financial reports, annual budget, and monthly forecasts.    Leverage third-party servicer data to align historical experience with expected results.  Responsibilities include all balance sheet, revenue and expense items for all assigned products.



Manage the month-end close process for all assigned products.  Ensure financial results are accurate and prepare accruals as necessary.  Review and document material variances to forecast and budget.

Support preparation of monthly financial package and annual budget packages.  Prepare detailed schedules on financial results and key financial metrics with supporting commentary.

Work with business unit vendor management team to ensure annual purchase orders are established timely and are in line with financial forecasts. 

Proactively identify opportunities for change and process improvement.  Ensure changes occurring in the business unit are accurately reflected in financial models. 

Ensure proper controls are in place over processes to consistently deliver high-quality, accurate output.

Act as a strategic partner to business unit by providing in-depth analysis and advice.

Undertake ad-hoc activity on an as needed basis driven by changes within the business unit or regulatory environment.


Qualifications

Bachelors degree required; preferred in accounting, finance or business. 
Minimum 5 years experience in finance/accounting/education finance arena
Strong analytical and organizational skills with proven ability to handle multiple co-occurring tasks in a dynamic, deadline-driven environment.
Ability to collaborate and effectively communicate with peers, business partners, and senior management.
Attention to detail critical to success in position
Excellent Excel skills required and working knowledge of Access a plus.
Self-starter comfortable working in remote location.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382324]]> Wed, 14 Dec 2011 14:00:00 GMT 2036447-Dedham-Finance
Responsible for validate all aspects of models including retail or wholesale credit risk models, underwriting scorecards, liquidity and operational models, valuation and pricing models, and customer and marketing segmentation models. Models are critical tools to make strategic decisions, to underwrite credit, to measure and control credit, market, liquidity, and operational risk, to value exposures, instruments, and positions. Models and scorecards are created and validated using rigorous statistical methodology.
 The incumbent must be able to fully analyze and critique models, understand their application, conduct necessary sensitivity analysis, backtesting, and benchmark studies, independently report findings and defend the model strengths/weaknesses.  The incumbent must be able to understand and handle the qualitative and quantitative data process and data mapping, to document the internal and external data sources, and to report data deficiencies.  
 The incumbent must possess both strong quantitative technical skills and banking practice experience.  And will communicate with Senior Management as well as RBS, Regulators and Internal/External Auditors.
 

Qualifications

Minimum 7 years of work experience within a financial institution;

PhD preferred, Strong understanding of Credit, Market, liquidity and Operational risk models, valuation and pricing models, VaR, PFE, and CVA simulations, and quantitative techniques;

Knowledgeable about Basel II A-IRB requirements and approaches;

Strong knowledge of banking products and practices;

Understanding of modeling tools (e.g. SAS, Excel, Matlab, Visual Basic. Also familiarity with external data sources such as SNL, KMV and other Econometric data;

Strong written and oral communication skills;

Develop reporting suite to communicate findings and monitor activity

Benchmark validation practices with internal and external sources

Interact with CFG model design group, RBS model oversight groups and resolve issues, as appropriate

Work with Regulators, internal Audit and external auditors

Ability to adapt to changing priorities

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382350]]> Wed, 14 Dec 2011 14:00:00 GMT 2036448-Boston-Risk-Management-and-Compliance
This position manages the model validation process across the CFG franchise. Models are critical tools to make strategic decisions, to underwrite credit, to measure and control credit, market, liquidity, and operational risk, to value exposures, instruments, and positions. Models and scorecards are created and validated using rigorous statistical methodology. The Director of Model validation must be able to fully analyze and critique models, understand their application, independently report findings and defend the model strengths/weaknesses. The Director must possess both strong quantitative technical skills and banking practice experiences.  The Director must manage and develop a staff of quantitative analysts who will perform necessary testing. Good communication skills are also required to address the various parties who rely on this work.  The Director will communicate with Senior Management as well as RBS, Regulators and External Auditors.
 
 

Qualifications

Minimum 10-15 years of work experience within a financial institution;

PhD preferred, Strong understanding of Credit, Market, liquidity and Operational risk models, valuation and pricing models, VaR, PFE, and CVA simulations, and quantitative techniques;

Knowledgeable about Basel II A-IRB requirements and approaches;

Strong knowledge of banking products and practices;

Understanding of modeling tools (e.g. SAS, Excel, Matlab, Visual Basic. Also familiarity with external data sources such as SNL, KMV and other Econometric data;

Strong written and oral communication skills;

Direct quantitative analysis of models and scorecards to properly validate appropriateness and application

Provide program and project management expertise

Recruit and develop quantitative analysts

Develop reporting suite to communicate findings and monitor activity

Benchmark validation practices with internal and external sources

Interact with CFG model design group, RBS model oversight groups and resolve issues, as appropriate

Work with Regulators, internal Audit and external auditors

Ability to adapt to changing priorities

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382351]]> Wed, 14 Dec 2011 14:00:00 GMT 2036440-Boston-Risk-Management-and-Compliance
 



Lead issue specific analysis as part of a larger business problem.  Write full requirements for analysis of overall business problem, separating specific issues and hypothesis to be tested.  Detail analysis and flow of report to be executed by other analysts in the team.  Define timelines, deliverables, and tasks for his own work and how iterate with other members in the team and customers.  Prioritize tasks and multi-task to deliver on time multiple projects

Extract and manipulate data for creation and advanced statistic or quantitative analysis for portfolio and acquisitions Key Performance Indicators; as well as supporting marketing initiatives.  Measure and evaluate opportunities or risks around measuring programs such as response, retention, loyalty, etc (Direct Mail, TV, Radio, or Digital Channels)

Develop statistical, financial and operations research solutions for business problems.  Execute statistical, Operations Research, or other advanced data manipulation designed by Lead Analyst. Develop segmentation, decision tree, survival analysis, marketing affinity, multivariate statistical Modeling, clustering  and experimental design techniques

Create business actionable hypothesis for specific issues, check prior knowledge acceptance with customers and communicate with key stakeholders.  Design experiments to confirm hypothesis, or back test similar periods from the past.

Create custom code to extract n SAS/ SQL to rationally and efficiently extract information from large datasets.  Create analysis using multi-dimensional database analytics tools.  Retrieve and organize data relevant to analysis on hand. Use descriptive profiling and exploratory data mining; to create advanced analytics solutions leveraging statistical and financial modeling

Communicate results in visual appealing format, provide interpretation and next steps of the analysis. Deliver results in presentation ready format using MS Office or other presentation software.  Interacts with EVP, SVP leaders, Managers and analysts.

Works with internal and external vendors and technology teams

Promote engagement with the business by demonstrating professionalism and enthusiasm when handling requests for analysis and reports. Actively engage with the broader team(s) on projects, requests, events, workouts etc. taking leadership role as required


Qualifications

 



Master degree in quantitative areas (Statistics, OR, Engineering, Economics, Computer Sciences) or equivalent work experience.  PhD a plus.

Individual contributor, proven leadership, delivery focus record.

5-8+ years relevant experience in marketing business analysis, risk or strong quantitative area. Banking experience preferred

Ability to lead small teams of customers and colleagues.  Divide large business problems into smaller issues, propose hypotheses and analyses to disprove or approve them.  Allocate analysis to other team members.

Exceptional problem solving and analytical skills. Creativity; able to articulate ideas and concepts in visually interesting and persuasive ways

Desirable Financial analysis, understanding of P&L, profitability drivers, cost allocations

Experience with SQL (various flavors)

Experience using SAS (intermediate to Expert)

Attention to detail and critical thinking skills. Ability to translate data into information. Experience developing reports. Proven skills in data extraction, manipulation and presentation


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382315]]> Wed, 14 Dec 2011 14:00:00 GMT 2036442-Dedham-Product-Support
Seeking Credit Analyst/Associate with 2-5 years' credit experience, superior modeling skills and formal credit training for middle-market Sponsor (Private Equity) Finance business. Provides modeling, underwriting and company and industry due diligence for new loans.  Assisting team with credit approvals and closing of loans. Assisting Portfolio Managers/Bankers to monitor and service a portfolio of closed loans.  Interact with customers to address non-routine servicing matters or other risk related issues. Assist team with cross-selling opportunities.  Produce pitch books and other client focused materials.   Diligent and timely execution of work product.  Effective communications and influencing skills.  Strong credit acumen.   Ideal candidate needs to be a hard charging, self starter with energy and drive to successfully complete tasks on abbreviated timelines.  Demonstrated strong desire to succeed and drive business.  This position is located in Boston.
 

Qualifications

2+ years of successful commercial lending experience with relevant institution, commercial bank or investment bank. 
Leveraged lending experience required.  
Successful completion of a formal commercial credit training program or equivalent experience. 
Advanced analytical, loan structuring, underwriting and other skills. 
Ability to perform at a high level in a team environment. 
Proven track record of success (undergrad/current employ).
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382329]]> Tue, 13 Dec 2011 14:00:00 GMT 2034322-Boston-Finance
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Varies, will include evenings and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382294]]> Sun, 11 Dec 2011 14:00:00 GMT 2028558-Boston-Citizens-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies, will include a rotating evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382253]]> Sun, 11 Dec 2011 14:00:00 GMT 2028554-Massachusetts-Citizens-Banker
CCO Investment Services Inc. is honored to be a leading provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring talented Financial Consultants who proactively identify and sell a broad array of Investment and Insurance products to bank customers. 

The successful candidate will meet with customers to determine their investment needs, recommend investments strategies and present investment choices.  Our Financial Consultants will proactively call on potential new clients to promote and sell our investment products and services, while developing strong working relationships with our branch personnel in assigned territory.  We will ask that you also provide coaching and sales support to Branch personnel, while promoting ethical and fully compliant behavior within your given territory.
 

Qualifications

Series 7 and 65/66, Life Accident & Health licenses (Series 24 a plus)


Bachelor's degree or equivalent work experience


Excellent oral and written communication skills


A team orientation with a strong work ethic and entrepreneurial spirit are desired


3 or more years experience selling investment products


Strong computer skills and experience utilizing laptop technology.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382263]]> Sun, 11 Dec 2011 14:00:00 GMT 2028533-Boston-Finance
This senior attorney will support the Consumer & Business banking businesses, specifically supporting the Executive in charge of the Marketing, Fair Lending and the Mortgage businesses.
Specific responsibilities will include but are not limited to the following:



Lead review of marketing materials and disclosures

Provide support and analysis of potential UDAP issues

Review the servicing of consumer products from a UDAP perspective

Assist in the management of a fair lending program

Provide ongoing legal representation on the fair lending team

Provide ongoing management of the fair lending credit policy

Assist in responding to potential fair lending complaints

Assist in the development of a more streamlined customer compliant process


Qualifications

JD with 10+ years of related experience with a top law firm or financial services company

Strong knowledge of the legal and regulatory framework governing banks

Excellent written and verbal communication and interpersonal skills

Experience working with all levels of senior management

Ability to work as a team member, maintain project timelines, manage and prioritize multiple legal initiatives and commitments


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382244]]> Thu, 08 Dec 2011 14:00:00 GMT 2028560-Boston-Legal
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include a rotating evening and weekend schedule 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

381940]]> Thu, 08 Dec 2011 14:00:00 GMT 2028555-Massachusetts-Citizens-Banker
This Sr. Counsel position will exist to provide legal support to the Retail Bank Executives and to act as a team leader for the Retail Legal team.
Specific responsibilities will include but are not limited to the following:



Provide legal advice to the Retail Bank Executives

Provide ongoing support for retail deposit products

Advise on compliance with Reg E and the UCC

Assist on an overdraft strategy

Assist on implementation of Dodd Frank changes

Manage the Retail Banking Legal team

Streamline Legal response to Branch calls, subpoenas and levies


Qualifications

JD with 10+ years related experience with a top law firm or financial services organization

Strong knowledge of the legal and regulatory framework governing banks

Excellent written and verbal communication and interpersonal skills

Experience working with all levels of senior management

Ability to work as a team member, maintain project timelines, manage and prioritize multiple legal initiatives and commitments


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382252]]> Thu, 08 Dec 2011 14:00:00 GMT 2028514-Boston-Legal
Manage all student banking products, P&L, and strategic planning.  Significant leadership role inside Consumer Banking. 



Manage the full student customer base – 500k Retail households

Profitably grow all student banking products & portfolios

Accurately forecast portfolio, sales, and financial performance of the student customer base

Drive new-to-bank hhld growth

Significantly improve cross sell to students

Full integration of all student sales and portfolio strategies, including credit

Deliver the portfolio & sales targets of each product.

Design and develop new and innovative products that create new growth and profitable cross-sell. Modify and stream line the proposition behind selling existing products both via branch channels and direct channels.



Identify product gaps based on competitive assessments and market opportunities as they arise.

Introduce all new product propositions to the marketplace through effective partnership with Marketing

Improve the customer experience for Students across all channels of delivery including phone sales, branch, web.



Operate with a commitment to data, analysis and established performance metrics.

Forecast channel impacts and operations impacts

Work with internal partners to profitably coordinate sales and marketing campaigns to promote student products, programs and services.  These groups include Marketing, Retail Banking division, Business Development and Analytics, Business Services, and other key CFG lines of business.



Grow portfolios through sales, activation and usage

Manage attrition

Improve business processes/rules to ensure mitigation of risk, enhance the customer experience and identify revenue / expense improvement opportunities.



Ensure that student products comply with legal and regulatory requirements.

Establish effective controls and processes to ensure risks are measured, monitored and controlled, and compliance requirements are adhered to on an ongoing basis. 

Maintain an awareness of new trends and developments within the competitive marketplace including regulatory changes, pricing, acquisition offers, and new products/program introductions. 



Maintain awareness of macro-economic trends impacting portfolio performance.

Maintain current knowledge of risk-related changes that may impact assigned areas of responsibility.

Produce and present regular and structures and ad hoc management reporting and analysis



Executive business line reviews

Weekly production

Monthly key trends

Budgeting and Forecasting; both marketing and line of business

Campaign Results

Manage Student product management team



Team consists of key VP level direct reports


Qualifications

Bachelor’s degree in applicable field
Leadership experience (5+ years) in one or more of the following areas and/or functions:



Product development and management

Checking

Deposits

Borrowing

Bankcards

Loyalty Programs

Fee-based Services

Finance

P&L Responsibility

 Comprehensive understanding of product development and marketing in a financial/banking environment, and the ability to execute in an effective and expeditious manner.
Analytical Thinking/Problem Solving and Decision Making
Strong Financial Acumen
Creativity/Innovation
Excellent oral/written communication with ability to effectively communicate with peers, internal partners, external partners and executive management.
Ability to design and author effective executive level communications
Strong interpersonal skills with proven ability to build collaborative relationships with internal partners including IT, sales, product managers, retail delivery and marketing.
Ability to galvanize  and lead others
Demonstrated understanding of and devotion to customer service and experience.
History of successfully driving multiple co-occurring tasks to completion.
Demonstrated attitude of being proactive, forward thinking, a positive thinker, creative, and intellectually curious
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382129]]> Wed, 07 Dec 2011 14:00:00 GMT 2028517-Dedham-Corporate
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Varies, will include evening and weekend schedule
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382127]]> Tue, 06 Dec 2011 14:00:00 GMT 2014351-Massachusetts-Citizens-Banker
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
This Head of Sales Development serves as the primary role responsible for:



The sales process and tools that support the effective delivery of all product volume targets for Consumer Banking.

The review and approval of all sales training materials for Consumer Banking.

Ownership of specific process maps and nominated sales operating systems

Challenging established thinking, processes or systems where repositioning will benefit the customers and colleagues and will deliver enhanced business results.

Responsibilities include:



Prioritizing the activity and support to ensure the right resources are secured to deliver business objectives

Designing, developing, implementing and reviewing sales process and tools created to support line colleagues to deliver sales growth and income uplift.

Liaise with Marketing colleagues to drive forward changes to policy and products impacting on branch sales where appropriate.

Ensuring a one team : one goal exists between the business lines and support functions.

Managing capacity and workloads across team

Driving continuous improvements to deliver better productivity and customer satisfaction.

Working with business leaders, Marketing and Communications to develop sales support materials.


Qualifications

BA required; BS in Business preferred

Minimum of 10 years previous sales experience

Demonstrated experience in sales process optimization

Retail Branch experience as a senior leader an asset

Strong organizational ability to demonstrate systematic approach in leading a team to carry out projects with the ability to prioritize tasks and document results

Demonstrated leadership skills

Excellent verbal and written presentation skills along with proven negotiation and influencing abilities.

Effective in creating a sense of urgency and accountability across organizational boundaries.

Critical Competencies include (but not limited to): Outstanding customer service, customer relations and interpersonal skills.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382139]]> Tue, 06 Dec 2011 14:00:00 GMT 2014336-Dedham-Sales