http://cfgcareers.com/massachusetts-jobs en
A Credit Analyst supports a specified group of Portfolio Managers (“PM”) by preparing analysis of commercial real estate sponsors, borrowers, guarantors and projects for commercial real estate loans.
They complete written summaries of projects, market research, financial statement analysis and industry issues to be used in credit approval and annual review documents. They may also prepare relationship data for existing commercial customers.
The Credit Analyst will perform some analysis and modeling functions and can prepare the initial draft of the credit approval memorandum (“CPS”)from beginning to end for straightforward loans.
They will also be responsible for supporting activities associated with credit file maintenance, compliance and annual review activities for assigned credits contained in one or more portfolios.

Qualifications

Bachelor’s Degree
1-2 years previous experience
A developed level of knowledge associated with financial analysis and modeling. Some knowledge of commercial real estate is desirable.
The ability to conduct preliminary customer/prospect analysis to include thorough research and analysis of market data and trends, Sponsor analysis, Borrower’s operating history and repayment capacity, and other critical factors related to the financing that will be considered as part of credit decision making.
Understands and applies credit policy, identifies situations that may require policy exceptions and can make recommendations that mitigate credit risks or remedy possible exceptions.
Effective verbal and written communication skills and ability to communicate internally as well as with customers directly on financial analysis or account management issues.
Interacts directly with PM’s and Relationship Managers and is able to field and answer questions related to financial analysis and interpreting financial statements from other Credit Analysts.
Equivalent work experience or completion of formal credit training program and up to 2 years of applied financial analysis working with straight forward to moderately complex credits in a commercial banking environment will be considered as alternative to formal degree program completion.
In addition to using various word processing and spreadsheet programs, exhibits ability to conduct internet search and market research related to borrower and, ideally, has experience with Argus modeling.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386625]]> Mon, 21 May 2012 16:00:00 GMT 2452770-Boston-Corporate
Responsible for providing operational, branch support, service and administrative leadership or assistance to branches within a given area or region. Ensure customer service, teller and sales excellence initiatives are successfully deployed at the branch level.

Qualifications

Incumbents will have strategic responsibilities and strong leadership skills to enable them to ensure appropriate staffing and organizational structures are in place for their area. Responsible for managing the day-to-day activities of more than one (although typically related) major department. This individual will also partner with the revenue areas to improve efficiency, effectiveness, productivity and/or control. May form part of the management team for broader area or for internal client unit. Manages and directs individuals within the operations or support area, usually through direct reports. Seasoned manager with extensive product knowledge and functional expertise, although this may be limited to a more narrow scope of products and/or functions than at the head level. In addition to their functional responsibility, incumbents have achieved official recognition of their significant and sustained contribution and are in a position to have a major impact on the organization.
10-12 + years of experience; Director/SVP level; direct reports to Level A in smaller firms; head of smaller region, small product, or large country at large firms. Role is balanced between day-to-day high level operational execution and development of the strategic direction of the Infrastructure area.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386686]]> Mon, 21 May 2012 16:00:00 GMT 2452772-Dedham-Management
The ideal candidate will function as a Senior Teradata Logical Data Architect, participating in the design and implementation of Teradata FSLDM that can support the ongoing company growth. The successful candidate should have the combination of education and experience that provides the basis for delivering the necessary job functions, skills, and knowledge as described in this job description.



Architecting and implementing high quality Data Warehouse solutions using company approved platforms such as Teradata. Must be aware of migration and implementation plans that address both tactical and strategic needs.

Define and govern Teradata FSLDM logical model and data warehouse best practices and standards to include software development practices, design styles and software deployment. Analyze technologies, technical processes and/or functions, document findings, identify areas for improvement and create specifications and implement.

Provide strategic direction to the organization by creating reference architectures and defining governance for the overall Teradata deployment strategy.

Mentor other team members on new and existing technologies and help guide the Teradata development process.

Design and normalize the logical data model to third normal form.

Facilitate the discovery of entities, attributes, relationships, and business rules from the functional experts and the user community.

Develop and manage data models and associated metadata for the enterprise.

Recommend and establish standards, guidelines, and procedures for design and maintenance.


Qualifications

Expert knowledge of Teradata Architecture

Expert knowledge of Teradata FSLDM

Expert knowledge of data warehouse and relational data modeling design

Expert knowledge of Erwin tool

Experience with Data Analysis and Data Profiling

Experience with Teradata, Oracle, SQL Server, DB2 UDB and DB2 Mainframe.

Knowledge of Banking and Financial Services

Knowledge of ETL and Business Intelligence

Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

A minimum of 7 years experience providing data modeling architecture/administration/development in a Fortune 500 company.

3-5 years of experience with Teradata FSLDM & Data Warehousing

Additional 3-5 years working in another role within a data warehouse team, such as business/data analyst, quality assurance analyst, or ETL developer.

Experience with SAS Business Intelligence and/or Oracle Business Intelligence is a BIG plus

B.S. in Computer Science, MIS or Electrical Engineering or a related quantitative discipline.

Graduate degree in Business, Computer Science or a related quantitative discipline is a BIG plus.

Personal skills: Possess a strong work ethic, self-starter, creative, a focus on customer service, possess a high level of energy, enthusiasm, have strong oral and written communication and people skills, team player, strong organizational skills, and the ability to multi-task, commitment and appreciate the application of technology in support of our business.

Banking or financial reporting experience helpful.


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386481]]> Mon, 21 May 2012 16:00:00 GMT 2452768-Boston-Corporate
The key responsibilities of this position are to work closely with the assigned Financial Consultants to maximize revenue production. The incumbent will be responsible for contacting assigned FC's book of business to solidify relationships, coordinate all prospecting and follow-up efforts (telemarketing), serve as client liason for FC client companies, participate in client enrollment meetings, coordinate and participate in client seminars, follow up on referrals received from business partners and to provide sales activity reporting. Travel within assigned geographic location may be required.

Qualifications

Excellent oral and written communications skills
Knowledge of PC applications, spreadsheets and word processing
Ability to prioritize objectives in a fast-paced environment
Bachelor's Degree or equivalent work experience preferred
FINRA Series6 and 63 preferred or the ability to obtain within 6 months; 65, LAH helpful
2+ years investment industry experience a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385929]]> Sun, 20 May 2012 16:00:00 GMT 2448300-Massachusetts-Sales-and-Service
Develop strong marketing strategy for the Asset Based Lending Division including calling on referral sources and target companies in the Northeast region. Originate and close on a minimum of three to five transactions each year. Achieve annual new commitments closed of $100 million. Cross-sell other bank products including cash management, FX, interest rate hedging and capital markets capabilities.

Qualifications

BA (MBA a plus) in Business, Accounting or Economics and at least 8 years experience in structuring, syndicating, and successfully closing structured commercial finance transactions.


Strong industry knowledge and contacts.


Ability to work independently and build trusting working relationships.


Sound business judgment and ability to properly assess and qualify asset based lending opportunities.


Excellent communication, analytical, and writing skills.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Asset Finance, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386702]]> Sun, 20 May 2012 16:00:00 GMT 2448295-Boston-Lending
The primary responsibilities of the Credit Services Analyst I position is to accommodate and support business line requests from both commercial lending and credit risk communities throughout the CFG footprint, including accurate and complete spreading of business financial statements, on-line industry, company and economic research , attendance at Credit Approval Forum, Watched Asset Review Meetings, GRG SCRs and GRG Div PER and general administrative duties supporting the delivery of services throughout the CFG footprint.

Qualifications

Requires a Bachelor's degree in Finance, Accounting, Economics or Math; or 4+ years of equivalent work experience;


General working knowledge and understanding of accounting and finance terminology;


PC literate with strong word-processing and spreadsheet skills required;


Strong communication and organizational skills with the ability to prioritize multiple tasks in a time sensitive environment;


Flexibility and a willingness to assume responsibilities for projects and tasks as assigned by the department head.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386670]]> Thu, 17 May 2012 16:00:00 GMT 2441289-Boston-Risk-Management
Credit Analysis and Reporting Deliverables :



Accommodate and support business line requests from both commercial lending and credit risk communities throughout the CFG footprint, including all administrative functions for the quarterly Watched Asset Review process, periodic portfolio reviews and Business Unit Risk Management.

Assist with portfolio review objectives related to specific segments including, but not limited to, Large Exposures, Single Name Concentration Breaches, Leverage Lending, Sponsor Owned Corporations, Franchise Lending, Watch List credits and Watched Asset Review meetings;

Requires an ability to draft and generate ad-hoc and canned reports using existing relational databases to support the various activities of the department as well as incorporation of available technologies to improve efficiencies.

Training Initiatives:



Help to manage training initiatives related to the Portfolio Review Event and Financial Statement and Covenant Tracking modules.

Assist with supervision of staff responsible for the transcription of Minutes for Complex Commercial Transactions to Support Credit Approval Forum, Watched Asset Review meetings, GRG SCRs and GRG Divisional PER:

Assist with New Employee and Ongoing Staff Training including the training of new employees and on-going training of staff for Credit Services functions

Secondary activities include:



Accurate and complete spreading of business financial statements, on-line industry, company and economic research , attendance at Credit Approval Forum, Watched Asset Review Meetings, GRG SCRs and GRG Div PER and general duties supporting the delivery of services throughout the CFG footprint. Heavy project involvement should also be expected.

Independently work on Risk Management projects as requested by management.

Requires an understanding of key lending and credit terminology used during the discussions as well as the ability to communicate effectively, in writing, the relevant discussion points in a clear and concise manner.



Qualifications

Accounting, finance or business degree preferred OR a non-accounting degree from a top-tiered school

Excellent communication and interpersonal skills; exemplary writing skills; ability to multi-task in a fast- paced environment; organizational skills and ability to prioritize responsibilities; familiarity with MS Office suite and relational databases.

Educational experience OR 4+ years of equivalent work experience.



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386671]]> Thu, 17 May 2012 16:00:00 GMT 2441290-Boston-Risk-Management
The responsibilities of the Credit Services Manager include reporting and analytics related to the commercial credit portfolio. This position also accommodates and support business line requests from both commercial lending and credit risk communities throughout the CFG footprint. The incumbent will use system tools to assist in data mining, projects and reporting and analysis.
Responsibilities & Duties:



Design and build custom reports using Microsoft SQL Server, SQL Reporting Services and MS Access and to assist in user acceptance testing of in-house developed web-based applications.

Assist with the design and creation of databases and reports for the Portfolio Credit Risk Management department and business line units.

Serve as liaison between IT development and the various business units within CFG by providing technical guidance and training to the user community on these applications.

Conduct varied analysis of the commercial portfolio, including, but not limited to, comparisons to external market influences, comparison to independent rating agencies, Single Name Concentrations, and Hold Limit Exceptions. Ongoing reporting includes Credit Authority Framework and Single Name Concentration as well as Large Exposures. Independently work on Risk Management projects as requested by management.

Project involvement is expected.



Qualifications

5+ years experience, or degree equivalent, working in an applied application development environment; knowledge of Microsoft SQL Server and Transact-SQL, SQL Reporting Services and MS Access required. Familiarity with Visual Studio a plus;

Excellent writing and presentation skills;

Familiarity with bank accounting terms and concepts a plus;



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386669]]> Thu, 17 May 2012 16:00:00 GMT 2441300-Boston-Risk-Management
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386612]]> Wed, 16 May 2012 16:00:00 GMT 2439927-Massachusetts-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include evening and weekend hours.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386427]]> Wed, 16 May 2012 16:00:00 GMT 2441259-Massachusetts-Retail
The Model Validation Group (MVG) performs independent review and validation of models throughout Citizens Financial Group (CFG). These models/approaches are used throughout the bank to determine capital requirement (Basel II and Economic Capital), credit risk parameters (PD/LGD/EAD), pricing and profitability, loan loss reserves, and risk measurement of other risk types including operational and market risk. In addition, the MVG is also responsible for creating and implementing a company-wide framework to management model risk throughout model lifecycle across all business areas at Citizens Financial Group. The model validation and model risk management activities are under the regulatory guidance of OCC 2011-12 and related U.S. Basel II Final Rule. This role reviews and validates Basel II PD/LGD/EAD and other financial models used in CFG retail/wholesale banking area. The role holder will perform technical analysis, write comprehensive validation document, and review the work of more junior staff members.
Key responsibilities of this position include:
1. Execute model validation plans through statistical testing, estimation, logic and accuracy checks of models. Write summaries of work done and results obtained to ensure clear and succinct documentation of the conclusions on model or calculation tool performance. Collaborate with senior members of the department to complete and present documentation to review / approval committees;
2. Analyze and challenge data used in model development to ensure its relevance and representativeness for model in use and to be implemented;
3. Develop creative approaches to display data trends, results of model validation and analysis (e.g., tables, graphs, etc.) to effectively communicate findings. Present results to other modeling and RBS group model review staff to influence modeling decisions and approaches;
4. Assure quality and leading-edge nature of work by helping to solve problems faced by others. Participate in peer review sessions and maintain awareness of new advances in credit risk modeling techniques to ensure the application of best practices to CFG credit risk models; and
5. Develop strong relationships with managers in the businesses and in analytics functions within CFG.

Qualifications

Masters or Ph.D. degree in finance, economics, statistics or other quantitative fields. 3-5 years of modeling/analytical experience with commercial banks or financial institutions;
Good business knowledge and familiarity with consumer/small business/commercial banking products, operation and credit processes;
Good understanding of U.S and international Basel II requirements and approaches;
Highly skilled in financial risk modeling, particularly with respect to credit scorecards and Basel II credit parameter models;
Prior experience in delivery of both written and verbal communications to a senior management audience and of developing constructive relationships with a range of different stakeholders;
Capable of undertaking independent research on industry best practices and an ability to integrate these into internal approaches used;
Strong capability in the use of standard, non-specialist software tools incl. Excel, PowerPoint, Word and good working knowledge of SAS/MatLab; and
Very good communication (both verbal and written) skills and project management skills.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386630]]> Wed, 16 May 2012 16:00:00 GMT 2439938-Boston-Risk-Management
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20 hrs
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386569]]> Tue, 15 May 2012 16:00:00 GMT 2437212-Roslindale-Retail
Coordinates and oversees scheduling and workflow of Teller staff. Ensures staff compliance with bank policies and procedures. May train and coach Teller staff as needed. Ensures appropriate branch cash supply, orders currency, prepares currency shipments, verifies money shipped to the branch. Opens and closes vault daily, controls cash in vault, distributes daily cash to Tellers. Approves Teller transactions as appropriate. Supervises branch proof, teller recap, and reporting. Meets teller sales referral goals and actively participates in sales promotions. In addition, may perform daily Teller functions. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


At least 1 year teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386532]]> Tue, 15 May 2012 16:00:00 GMT 2437218-Massachusetts-Retail
This role is responsible for collecting, reviewing, responding, and analyzing data and/or documentation and to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements in a fast paced environment. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner. This position requires the application of various methods, procedures, and knowledge of the business unit’s product(s) and system application(s).

This role performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May perform other such duties as assigned including trouble shooting operational issues. May train more junior team members. May participate in projects requiring coordination with other teams. May serve as primary contact with vendors and/or other business units. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting. Manage competing priorities in an accurate and timely manner. Utilize department specific system applications.

Qualifications

Organization skills


Solid ability to multi-task


Solid customer service skills


Proficiency in PC skills and MS Office


Solid analytical skills


Solid knowledge of department computer applications and systems


Solid written and verbal communication


Capacity to work independently


2+ years, Experience in analysis, financial services industry or business line experience a plus


Associate Degree Preferred

Hours and Work Schedule

Hours per week: 40 - FLEX
Work Schedue: 1:30pm-10:00pm - Inlucding all holidays and weekends

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386579]]> Tue, 15 May 2012 16:00:00 GMT 2437215-Boston-Operations
Working in a team environment, the candidate will analyze, structure, underwrite and present credit recommendations on Asset Based Loan requests and/or modifications. Analyses will include in-depth review of financial statements, projections, and other relevant credit information. Preparation of underwriting documents will also include client exposure strategies, credit risks and mitigants, cash flow repayment analysis, collateral analysis on multiple asset classes, preparation of pricing and risk rating models, and completion of the credit proposal summary in accordance with Citizens Financial Group policy. The position will also include interaction with Bank clients and prospects. The position may include travel primarily for prospect/client meetings and site inspections.

Qualifications

Minimum of 10 years experience in Asset Based Lending.


Bachelor's Degree in Business, Finance, or Economics preferred.


Successful completion of formal credit training preferred.


Experience with Commercial modeling and risk measurement preferred.


Excellent PC skills in Excel and Microsoft Word.


Ability to coordinate multiple projects and satisfy strict deadlines.


Excellent verbal and written communication skills required.


Strong organizational and time management skills required.


Ability to prioritize, multitask, and be a self-starter.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386543]]> Tue, 15 May 2012 16:00:00 GMT 2437224-Boston-Sales-and-Service
This is a key role in the Wealth Management Finance team. This position is responsible for the accurate reporting and accounting of commissions on a monthly basis for various investment products, working with both internal and external partners. Perform monthly reconciliations, employing sound financial controls around results. Process journal entries on a daily basis, with supporting documentation, ensuring accuracy. Participate in the month end close process, researching and analyzing various expense trends; *Assist team with other ad hoc requests.

Qualifications

Finance or Accounting degree with demonstrated experience in financial analysis
3-5 years work experience involving sound accounting controls and financial analysis
Strong knowledge of Generally Accepted Accounting Principals (“GAAP”)
Strong written/verbal communication skills
Ability interact effectively with all levels of management
Strong interpersonal, analytical and problem solving skills required

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386572]]> Tue, 15 May 2012 16:00:00 GMT 2437221-Massachusetts-Finance-Accounting-﹠-Audit
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386574]]> Tue, 15 May 2012 16:00:00 GMT 2437211-Massachusetts-Retail
CCO Investment Services Inc. is honored to be a leading provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring talented Financial Consultants who proactively identify and sell a broad array of Investment and Insurance products to bank customers. 

The successful candidate will meet with customers to determine their investment needs, recommend investments strategies and present investment choices.  Our Financial Consultants will proactively call on potential new clients to promote and sell our investment products and services, while developing strong working relationships with our branch personnel in assigned territory.  We will ask that you also provide coaching and sales support to Branch personnel, while promoting ethical and fully compliant behavior within your given territory.
 

Qualifications

Series 7 and 65, Life Accident & Health licenses (Series 24 a plus)


Bachelor's degree or equivalent work experience


Excellent oral and written communication skills


A team orientation with a strong work ethic and entrepreneurial spirit are desired


3 or more years experience selling investment products


Strong computer skills and experience utilizing laptop technology.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of CCO Investment Services, Corp. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386533]]> Mon, 14 May 2012 16:00:00 GMT 2433745-Boston-Finance
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386337]]> Sun, 13 May 2012 16:00:00 GMT 2429989-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 37.5
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386321]]> Sun, 13 May 2012 16:00:00 GMT 2441247-Boston-Retail
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include Saturday hours.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386443]]> Sun, 13 May 2012 16:00:00 GMT 2441230-Quincy-Retail
Responsible for managing the daily operations of the Teller staff in a Tier I branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday, may include Saturdays

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386449]]> Sun, 13 May 2012 16:00:00 GMT 2441306-Groton-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 30
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:
https://st5.ercdataplus.com/cit6ins/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386364]]> Sun, 13 May 2012 16:00:00 GMT 2441291-Boston-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 30


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:
https://st5.ercdataplus.com/cit6ins/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386445]]> Sun, 13 May 2012 16:00:00 GMT 2441264-Massachusetts-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include Saturday hours.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386336]]> Sun, 13 May 2012 16:00:00 GMT 2441228-Hanover-Retail
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include a rotating evening and weekend schedule

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386307]]> Sun, 13 May 2012 16:00:00 GMT 2441281-Boston-Banker
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Citizens Financial Group is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring talented Mortgage Loan Officers who proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives.

Qualifications

BA/BS degree or equivalent experience in residential mortgage sales preferred


Three plus years of retail residential mortgage sales experience


Documented residential mortgage loan volume in the past 12 months of $12 million (minimum)


Established relationships with local referral networks


Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences


Strong computer skills and experience utilizing laptop technology


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386498]]> Sun, 13 May 2012 16:00:00 GMT 2430002-Boston-Sales-and-Service
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
The Change Agent on the Branch Transformation team will be responsible for planning, designing, implementing and sustaining branch transformation initiatives across the franchise.

The Change Agent will:



Build and Manage collaborative relationships with Senior leaders and Branch colleagues within the Markets and across other supporting business lines

Role-Model desired sales & service behaviors

Provide timely and actionable coaching feedback

Provide in-market support to positively impact Markets’ execution and results

Review scorecard and other relevant reporting to understand how Markets/Regions/Branches are performing, for coaching and accountability purposes

Promote an environment of continuous improvement through effective coaching and development; share knowledge and best practices to support continuous improvement

Leadership Accountabilities:



Stakeholder Management: Develop and maintain effective working relationships across the business so that these contribute to both effective coaching and execution as well as results consistent with a top-performing Regional Bank

Customer Service: Champion strong customer service behaviors and values with a focus on delivering a differentiated customer experience

Risk Management: Champion effective risk management

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to review, deliver and monitor change

Team Leadership: Foster an environment of cooperation and change

Process/Continuous Improvement: To initiate, support and embed a culture of continuous improvement through effective Change Management leadership.


Qualifications

Bachelor’s Degree preferred

3-5 years Branch Management experience or equivalent required, regional experience preferred

Knowledge of banking products and terminology

Successful completion of RBS Lean Assessment

Competent use of Microsoft Office applications to include Word, PowerPoint

Demonstrated, proven skills and abilities in: Coaching, Communication, Coaching, Analytical, Time Management, Leadership

Flexibility to work on a variety of activities

Ability to travel as necessary within the US

All candidates will also need to pass an internal assessment

Posting indicates Dedham, MA but there is potential flexibility with location (city/state).

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386510]]> Sun, 13 May 2012 16:00:00 GMT 2430001-Dedham-Administration
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.

Qualifications

High School degree or equivalent required

Associate's or Bachelor's degree preferred

4 years sales management experience

Proven ability to manage franchise profit and loss objectives

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include a rotating evening and weekend schedule

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386432]]> Sun, 13 May 2012 16:00:00 GMT 2441240-Danvers-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include Saturday hours.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386313]]> Sun, 13 May 2012 16:00:00 GMT 2441235-Massachusetts-Retail
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include a rotating evening and weekend schedule

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386308]]> Sun, 13 May 2012 16:00:00 GMT 2441263-Massachusetts-Banker
Coordinates and oversees scheduling and workflow of Teller staff. Ensures staff compliance with bank policies and procedures. May train and coach Teller staff as needed. Ensures appropriate branch cash supply, orders currency, prepares currency shipments, verifies money shipped to the branch. Opens and closes vault daily, controls cash in vault, distributes daily cash to Tellers. Approves Teller transactions as appropriate. Supervises branch proof, teller recap, and reporting. Meets teller sales referral goals and actively participates in sales promotions. In addition, may perform daily Teller functions. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


At least 1 year teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 37.5
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386417]]> Thu, 10 May 2012 16:00:00 GMT 2441299-Tewksbury-Retail
The Risk Manager manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies. This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives. The Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered. Provides regulatory expertise and solutions on complex risk and compliance issues within business unit. Identifies, assesses, implements and communicates regulatory issuances. Reviews policies and procedures for adequacy and accuracy. Complete Control and Risk Assessments for Operational & Regulatory compliance, including tracking, reporting and timely closure of issues in the system of record. Assist business line managers in institutionalizing operational, enterprise and regulatory risk management programs to support the semi-annual control certification as well as audit preparedness.



Manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.

Develops, enhances and maintains a proactive and robust risk management program and related initiatives.

Ensures that risk processes and programs and internal reports are developed, implemented and effectively administered.

Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.

Identifies, assesses, implements and communicates regulatory issuances.

Reviews policies and procedures for adequacy and accuracy.

Manage risk management assessment and self monitoring process as well as examination readiness.

Direction: Establishes procedures for attaining specific goals and objectives in a broad area of work. Only final results are reviewed. (Typically applies to a manager or expert/top level professional).



Qualifications

Bachelor Degree required, Master’s Degree preferred

10 + years, Analytical, Compliance, Risk experience, or related experience in the financial services industry.

Project Management Skills

Excellent analytical skills

Excellent writing, verbal and communication skills

Advanced knowledge of MS Word

Advanced knowledge of MS Excel/Powerpoint

In-depth knowledge of regulatory compliance requirements and risk management principles

Excellent interpersonal skills

In depth knowledge of financial services industry

In depth knowledge of regulatory compliance requirements and risk management principles


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386280]]> Wed, 09 May 2012 16:00:00 GMT 2425017-Boston-Corporate
The Risk Manager will support the development, execution and maintenance of the Risk Management framework. Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs. This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues. Will ensure timely communication of pertinent analysis of monitoring and validation efforts. Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
-Leadership Accountabilities:
Business Management & Planning: Implementation and delivery of business plans and targets. Plan, allocate and organize team resources to meet the business plan. Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement. To facilitate change through projects.
-Customer Service:
Be a role model to drive a customer service values and effective management of customer concerns and issue resolution. To set expectations of customer service excellence delivery and ensure all department SLAs are met and/or exceeded. Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate.
-Stakeholder Management:
Develop and maintain effective working relationships. Partner with other department and / or divisions with common goals.
-Managing Change:
Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives.
-Team Leadership:
Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.
-Recruitment & Induction:
Identify hiring needs and make hiring decisions. Oversee the new hire orientation process for new team members.
-Team Development:
Create, plan and implement activities that will support the development of team members.
-Performance Management:
Ensure team meets agreed service levels, Coach and develop staff, Review and follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.
Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).

Qualifications

-Excellent analytical skills
-Excellent writing and verbal skills
-Advanced knowledge of MS Word
-Advanced knowledge of MS Excel/PowerPoint
-In-depth knowledge of regulatory compliance requirements and risk management principles.
- In-depth knowledge of financial services industry
-Excellent interpersonal skills Knowledge of financial services industry
-Bachelor Degree required, Master’s degree preferred
-8 years, Analytical, Compliance, Risk, risk or audit experience.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386415]]> Wed, 09 May 2012 16:00:00 GMT 2425059-Dedham-Corporate
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service. Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 37.50
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386153]]> Wed, 09 May 2012 16:00:00 GMT 2425076-Massachusetts-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service. Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include a rotating evening and weekend schedule

How to Apply

Please note: To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:
https://st5.ercdataplus.com/cit6ins/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386440]]> Wed, 09 May 2012 16:00:00 GMT 2441249-Watertown-Banker
Serve as the technical lead, lead administrator for our BI Center of Excellence (CoE).

Help define, and enforce, BI standards and roadmap, starting with the development, use, and administration of SAS products, which includes Base SAS (v9), SAS Enterprise BI, SAS Grid Manager, SAS Data Quality Solution (DataFlux Data Management Studio, etc.), SAS Scoring and Analytics Accelerators for Teradata, SAS Enterprise Miner, SAS Enterprise Guide, SAS Model Manager.

Manage the SAS architecture resources of the organization.  Ensure data integrity, accessibility, and security.  Job scheduling, workspace structures and user resource/space administration and tracking.  Administers SAS servers and aides in optimizing and trouble-shooting environment. Improves SAS servers’ performance through diagnostics and tuning tools.

Collaborate on the integration of SAS products with other enterprise-standard platforms and tools (e.g. Teradata, CAAutoSys, IBM Tivoli Netcool, Microsoft SharePoint, LDAP / Active Directory, etc.)

Develop reports, charts, dashboards, etc. using the SAS platform’s metrics, audit, and meta data.

Manage the SAS platform and application content through the entire application life cycle management using enterprise standard tools, defining and developing procedures as needed.

Provide insight into SAS tools’ use for BI development and analytics.

Mentorand transfer knowledge/skills to others.

 

Qualifications

A minimum of 5 years in-depth, hands-on, proven experience with the administration and use of the SAS platform components, including a strong understanding ofBase SAS (v9), SAS Enterprise BI, SAS Grid Manager, SAS Data Quality Solution (DataFlux Data Management Studio, etc.), SAS Scoring and Analytics Accelerators (preferably for Teradata), SAS Enterprise Miner, SAS Enterprise Guide, SAS Model Manager, SAS Web Report Studio, Information Map Studio,SAS Information Delivery Portal.

Demonstrated ability to perform as SAS administrator and SAS developer using SAS Server Architecture supporting geographically dispersed user base.

Thorough knowledge of SAS back-end servers include Stored Process Servers, Workspace servers, and Metadata server

Detailed knowledge of the SAS architecture in a Linux and/or UNIX environment.

Superior communication skills – verbal, written, listening and presentation.

Scripting: KornShell, Bourne, Bash, or Perl



2+ years experience in analysis, design, development, testing, and implementation of various SAS Business Intelligence applications.

Experience with SAS OLAP Cube Studio, SAS Stored Processes, SQL, Macro, ODS, JBoss.

Sound knowledge in the data warehouse data model techniques for denormalizing data for reporting and analysis

Experience with web technologies like JavaScript, AJAX, JSP, ASP, etc.

Background and/or knowledge of ITIL



BS in Computer Science, or related area; or equivalent professional experience



Certification in SAS Administration

Certification in RHEL

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386147]]> Wed, 09 May 2012 16:00:00 GMT 2424958-Boston-Corporate
Under the guidance of the Premier Banking Sales Manager, incumbent will have responsibility and accountability to service a portfolio of approx 250/300 affluent clients profitably with the objective of growing share of wallet, retention and acquisition of new clients. The RM will have to operate within approved policies and strategies and deliver outstanding service and sales solutions to meet clients’ long and short term goals.
Contribute to profit, sales and product targets of the Retail and Wealth Management Group by selling appropriate wealth management and banking services to the portfolio of clients. To profitably manage, grow and acquire a portfolio of affluent accounts . Maintain existing clients relationship and balances to further develop accounts through cross-selling by maintaining regular personal contact with clients and developing deep long term relationships.
Expand the size and quality of the client base through initiating new relationships and developing existing ones to increase the penetration of wealth, investments and retail bank products. Expand number of relationships thru referrals and provide referrals to other bank specialists. Provide a high-level of customer service to clients by resolving and addressing issues and/or concerns, answering questions and coordinating client service activities with other areas of the organization.
Become the trusted advisor to clients, providing guidance across the full range of wealth management and banking products, and a consistent, credible, responsive and accessible point of contact for clients. Maintain knowledge of capital markets and financial instruments. Perform compliance review of assigned accounts. Maintain a high awareness of regulations, ethics and compliance issues.
Conduct reviews of all accounts and assets in accordance with applicable procedures and requirements. Handle other assignment as directed by manager.

Qualifications

Bachelors degree preferred or relevant equivalent experience
3-5 years of banking experience
Experience/exposure to banking/investment/wealth management
Experience with sales of consumer mortgage and home equity recommended
Excellent customer service and communication skills
Knowledgeable of regulatory requirements to ensure a sound control environment
Proven record of developing client relationships and success in relationship selling
Series 6 & 63 Securities License required within 90-days of hire
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386414]]> Wed, 09 May 2012 16:00:00 GMT 2425058-Massachusetts-Sales
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include a rotating evening and weekend schedule

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386404]]> Wed, 09 May 2012 16:00:00 GMT 2441250-Massachusetts-Retail
The Business Banking Officer will solicit the business of small businesses with up to $5M in annual revenue in a defined territory. The BBO will collaborate with branch staff, along with the use networking and referral activities, to identify small business prospects.
Solicits new Business Banking customers in assigned territory (extensive travel required), utilizing sales profiling process to identify needs and make product recommendations to prospects.
Maintains high level of product knowledge and service and works effectively with assigned branches and internal Business Partners to generate leads.


Contact customers and prospects as required to schedule sales appointments.
Effectively use all the tools to acquire new business relationships, including cold calling and participation in local and community activities.
Utilize the DRIVE sales activities to identify customer needs and manage the sales process. Understand local competitive strategies and deal with objections. Meet and/or exceed sales goals.
Meet and or exceed sales goals. Understand local competitive strategies and deal with objections. Effectively use all the tools to acquire new business relationships.

Qualifications

Undergraduate degree preferred or equivalent work experience
At least 3 years experience in selling financial products services to Small Businesses.

Outside Business sales development experience required
Proven sales/cold calling skills
Previous experience on a base and commission type of pay plan
Strong Centers of Influence
Strong presentation skills, both verbal & written
Ability to work in a matrix organization and develop partnerships across business lines
Strong PC skills, both in Word and Excel, or similar software
Strong knowledge of banking deposit/credit products and services
Strong knowledge of bank operations/systems and compliance/regulatory issues
Excellent communication and self-management.
Must self-motivated and possess strong interpersonal skills.
Must be able to work effectively in a team environment toward common goals.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386388]]> Tue, 08 May 2012 16:00:00 GMT 2425082-Littleton-Sales-and-Service
Senior relationship manager responsible for soliciting and servicing a wide variety of commercial loans and lines of credit, both secured and unsecured. Cross-sells bank services. Incumbents typically handle the most complex accounts, sensitive client relationships, difficult negotiations, and credit assessments on an independent basis. Conducts customer meetings and interviews. Provides analytical guidance to credit analysts and/or portfolio managers as client's credit worthiness is evaluated. Recommends structure and terms for credit approval on loans requiring a high level of lending experience. Position is typically held by an individual contributor with aggressive sales goals.

Qualifications

Typically requires a Bachelor's degree or equivalent.

8-10+ years of related commercial experience.

Exceptional business development and credit quality results.

In-depth understanding of bank products and credit guidelines.


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386332]]> Tue, 08 May 2012 16:00:00 GMT 2424927-Boston-Corporate
Primary Function: Manage non cross-sell customer communications and required customer notifications for the overall bank. Serve as the point person for all communication requests across all functional business lines. Liasion between internal business lines and external production partners to execute communication mailings in a fast-paced and dynamic corporate environment.
Position Accountabilities:



Partner with internal colleagues in Marketing, Commercial Banking, Incident Mangement, etc to ensure the Customer Communication channel is being optimized to support the Bank’s business goals and customer communication needs for non cross-sell messaging.

Spearhead implementation of Customer Communication initiatives.Use learnings to continue to improve and evolve the customer communication process to be increasingly more efficient and effective.

Manage relationships with outside partners to ensure that customer communication programs are executed on time, with high quality and within budget.

Draft all non cross-sell communications on brand, on strategy, and in compliance with regulatory guidelines.

Manage budgets for communication programs including expenses for outside agencies, consultants, internal departments, list creation, and out-of-pocket costs including data processing and postage.

Partner with vendors, Systems and Operations support areas to ensure all marketing initiatives are leveraging available technologies and are able to be supported on the backend.

Facilitate ongoing status meetings with internal and external partners to ensure all parties are in sync with and accountable for their deliverables to support customer communication marketing efforts.

Maintain an in-depth understanding of retail and business goals, priorities and challenges to maximize the impact of non cross-sell customer notifications.

Maintain in-depth knowledge of competitive offerings and campaigns tactics to ensure Citizens remains competitive in its use of the direct channel.



Qualifications

Education Requirements:
Bachelor’s Degree
Experience: 5 years written communications and project management experience; knowledge of direct mail a plus. Experience at a large corporation within the financial services industry preferred.
Technical Skills:



Excellent written, verbal and presentation skills, including copy and editing

Project management skills with a demonstrated ability to manage projects from inception through completion

Ability to manage multiple priorities at a time

Strong attention to detail and organizational skills

Ability to work well with a team



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386402]]> Tue, 08 May 2012 16:00:00 GMT 2425045-Dedham-Other
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20


Work Schedule: Varies, will include evening and weekend hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386152]]> Mon, 07 May 2012 16:00:00 GMT 2424952-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 37.50


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386338]]> Mon, 07 May 2012 16:00:00 GMT 2441236-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386317]]> Mon, 07 May 2012 16:00:00 GMT 2424919-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386320]]> Mon, 07 May 2012 16:00:00 GMT 2424895-Massachusetts-Retail
Responsible for managing the daily operations of the Teller staff in a Tier I branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note: To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:

https://st5.ercdataplus.com/cit6tel/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386246]]> Mon, 07 May 2012 16:00:00 GMT 2425063-Boston-Retail
Responsible for managing the daily operations of the Teller staff in a Tier I branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386319]]> Mon, 07 May 2012 16:00:00 GMT 2441307-Boston-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 37.5
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386224]]> Mon, 07 May 2012 16:00:00 GMT 2424961-Watertown-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service. Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 37.5
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386322]]> Mon, 07 May 2012 16:00:00 GMT 2441294-Boston-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40
Work Schedule: Varies, will include evening and weekend hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386221]]> Mon, 07 May 2012 16:00:00 GMT 2424990-Massachusetts-Banker
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule: Varies, will include evening and weekend hours.


 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386218]]> Mon, 07 May 2012 16:00:00 GMT 2424893-Massachusetts-Retail
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include evening and weekend hours.

How to Apply

Please note: To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application:
https://st5.ercdataplus.com/cit6ins/

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386335]]> Mon, 07 May 2012 16:00:00 GMT 2441270-Kingston-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies will include evening and weekend hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386156]]> Mon, 07 May 2012 16:00:00 GMT 2424986-Massachusetts-Banker
The Risk Specialist II will support the development, execution and maintenance of the Risk Management framework.  Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs.  This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues.  Will ensure timely communication of pertinent analysis of monitoring and validation efforts.  Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
 

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required, Master’s Degree preferred


7 + years, Analytical, Compliance, Risk experience,  financial industry experience with 5 yrs risk management
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386281]]> Mon, 07 May 2012 16:00:00 GMT 2425077-Boston-Corporate
The Risk Manager will support the development, execution and maintenance of the Risk Management framework. Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs. This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues. Will ensure timely communication of pertinent analysis of monitoring and validation efforts. Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
Specifically, the Risk Manager will support the risk program for Global Markets including FX and Interest Rate Derivatives. Further, the role will:



Support the continued development, implementation, execution and maintenance of the Risk Management framework for Global Markets including FX and Interest Rate Derivatives front office sales.

Assist business line managers in institutionalizing operational, enterprise and regulatory risk management programs to support their semi-annual control certification and audit preparedness.

Provide knowledge and expertise, as directed, on the appropriate implementation of Regulations, Rules, Group Policy and industry standards through procedures, other guidelines, and industry best practices.

Develop, monitor, and validate key risk indicators including communication of pertinent analysis and results to support the assessment of the adequacy and effectiveness of key controls.

Complete Control and Risk Assessments for Operational & Regulatory compliance, including tracking, reporting and timely closure of issues in the system of record.

Function/Deliverables continued: Leadership Accountabilities
Business Management & Planning : Implementation and delivery of business plans and targets. Plan, allocate and organize team resources to meet the business plan.
Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement. To facilitate change through projects.
Customer Service: Be a role model to drive customer service values and effective management of customer concerns and issue resolution. To set expectations of customer service excellence delivery and ensure all department SLAs are met and/or exceeded.
Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate
Stakeholder Management: Develop and maintain effective working relationships. Partner with other department and/or divisions with common goals.
Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives.
Team Leadership: Develop, plan and implement activities that will enable a highly motivated and highly performing team to deliver team objectives . Fostering an environment of cooperation and change.
Recruitment & Induction : Identify hiring needs and make hiring decisions. Oversee the new hire orientation process for new team members.
Team Development: Create, plan and implement activities that will support the development of team members.
Performance management:



Ensure team meets agreed service levels

Coach and develop staff

Review each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors (“what” is expected and “how” they are expected to achieve objectives).



Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


In-depth knowledge of financial services industry


Excellent interpersonal skills


Knowledge of financial services industry


Bachelor Degree required, Master’s degree preferred


8 years, Analytical, Compliance, Risk, risk or audit experience
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386284]]> Mon, 07 May 2012 16:00:00 GMT 2425072-Boston-Corporate
The Business Banking Officer will solicit the business of small businesses with up to $5M in annual revenue in a defined territory. The BBO will collaborate with branch staff, along with the use networking and referral activities, to identify small business prospects.



Solicits new Business Banking customers in assigned territory (extensive travel required), utilizing sales profiling process to identify needs and make product recommendations to prospects.

Maintains high level of product knowledge and service and works effectively with assigned branches and internal Business Partners to generate leads.

Contact customers and prospects as required to schedule sales appointments.

Effectively use all the tools to acquire new business relationships, including cold calling and participation in local and community activities.

Utilize the DRIVE sales activities to identify customer needs and manage the sales process.

Understand local competitive strategies and deal with objections.

Meet and/or exceed sales goals.

Understand local competitive strategies and deal with objections.

Effectively use all the tools to acquire new business relationships.


Qualifications

Undergraduate degree preferred or equivalent work experience

At least 3 years experience in selling financial services to Small Businesses.

Outside Business sales development experience required

Proven sales/outside calling skills

Previous experience on a base and commission type of pay plan.

Strong Centers of Influence

Must be self-motivated and possess strong interpersonal skills.

Must be able to work effectively in a team environment toward common goals.

Strong presentation skills, both verbal & written

Ability to work in a matrix organization and develop partnerships across business lines.

Strong PC skills, both in Word and Excel, or similar software.

Strong knowledge of banking deposit/credit products and services.

Strong knowledge of bank operations/systems and compliance/regulatory issues.


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386272]]> Mon, 07 May 2012 16:00:00 GMT 2425057-Massachusetts-Sales-and-Service
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service. Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include evening and weekend hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386260]]> Mon, 07 May 2012 16:00:00 GMT 2424975-Chicopee-Banker
Responsible for managing the daily operations of the Teller staff in a Tier II branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386061]]> Sun, 06 May 2012 16:00:00 GMT 2424856-Massachusetts-Retail
The Quantitative Analyst  will work in a financial management team involved in all phases of capital analysis including: derivative instrument modeling and pricing, Value-at-Risk analysis, data and model analysis, development of capital methodologies and applications, quality control and testing, and business requirements definition.   Quantitative specialists will document, validate, and implement quantitative solutions for market, credit, and operational risk capital.   Specific monthly responsibilities include:  Analysis of Credit Value at Risk outputs and integration within a capital assessment framework.  This includes integration and development of appropriate option adjusted funds transfer pricing for all credit sensitive instruments.  Analysis of Operational Value at Risk and Interest Risk rate outputs and integration within a capital assessment framework.  This includes forecasting transaction volumes and integration of third party loss data into value distribution functions.  Development bank interest rate risk using stochastic approaches to determine probalistic measures of balance sheet performance under various forecasted conditions.  This process will include application and integration of these results into a broader capital assessment framework.  Back testing, validation, and performance assessment of various risk models to provide independent analysis capabilities for Internal Audit functions.  
 

Qualifications

Description of Experience


The Risk Associate will need operational fluency in some of the following software:


• Bancware’s Convergence 5.X for simulation modeling


• Inex for MBS cashflow modeling


• Andrew Davidson’s prepayment model


• Bancware’s Insight for data management


• Essbase


• Microsoft’s Excel, Word, Access and Powerpoint


• SAS


• KMV Portfolio Monitor


• OPVAR or similar operational risk modeling software


• Bloomberg


The Risk Associate will need a sound grounding in the following topics:


• The pricing and cash flow characteristics of all lending and deposit products offered by the bank and how these characteristics are reflected in the underlying products systems of the Bank.


• The pricing and cash flow characteristics of all investment products that the bank may hold, with special emphasis on the various forms of Mortgage Backed Securities


• The pricing and cash flow characteristics of any off balance sheet derivative products the bank may use to hedge its interest rate or credit exposure


• The calculation of various measures used to describe risk – Gap, Income Simulation, Duration, Economic Value of Equity, Value at Risk, CVAR, and OpVar


• The valuation of basic financial instruments


• Funds Transfer Pricing


• Basic accounting principles


• The bank’s balance sheet and organizational hierarchies and the elimination accounting required to produce consolidated reporting


• Understanding of financial markets, interest rates and the potential impact of current economic activity and political events thereon.


Additionally, the Risk Associate may need an understanding of the following topics:


• Stochastic modeling


• Option Valuation techniques


• Statistical data analysis used in the construction of behavioral models


• Regulations surrounding the management of interest rate, liquidity, credit, market, and operational risk – including the various Agency Joint Policy Statements on risk and the appropriate sections of Basel Capital Accord.


The Quantitative Capital Analyst III will need the following education and experience:


2-5 years of relevant experience in a number of the following areas:


Statistical and numerical techniques and the principles of the theory of probability and stochastic calculus.


Ability to execute C++ / Visual Basic / Excel routines and analytical programming requirements.


Experience working in a financial product engineering / R&D environment designing and developing quantitative methods and solutions for capital market products.  Alternatively, candidates may possess knowledge of capital markets products, methodologies and financial analytics including understanding of the key concepts of derivative instrument pricing and risk measurement


Strong written and verbal communications skills with experience presenting to executive management;


PhD or Masters degree in Computational Finance, Mathematics, Engineering, Statistics, or Physics or designation as a Chartered Financial Analyst.  A PhD is preferred.


Advanced knowledge of Basel II, Federal Reserve and FDIC regulations, International and US Accounting Standards pertaining to interest and liquidity risk, and/or other Regulatory directives. 


Membership(s) in various finance/ professional organizations


Strong communication, analytical and organizational skills with the ability to prioritize multiple tasks in a time sensitive environment


Flexibility and willingness to assume responsibilities for projects and tasks assigned by the Director of Economic Capital Management. 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386311]]> Sun, 06 May 2012 16:00:00 GMT 2415402-Boston-Risk-Management
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service. Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 37.5
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386165]]> Sun, 06 May 2012 16:00:00 GMT 2425044-Boston-Banker
Provides portfolio support for one or more Portfolio Managers in the MA Not for Profit loan portfolio.
Assists with financial monitoring of existing portfolio of clients through verification and analysis of financial, covenant compliance and collateral information.
Participates in underwriting process and prepares accurate, well organized analysis of various commercial borrowers (including financial statement analysis, preparing projections, profitability models, risk rating models, etc. as required)
Completes written summaries of related industry, competitive, and credit issues.
Assists with routine maintenance of credit files and Bank systems including financial tracking system.   Some client interaction, including routine servicing matters or other risk related issues.
Seeks opportunity to cross-sell additional financial services.
May also assist in special internal projects.
 

Qualifications

Bachelor’s Degree in business, economics, finance or accounting or equivalent work experience.

3+ years of successful commercial lending experience with relevant institution; commercial bank or investment bank. Not for profit experience a plus.

Strong analytical skill set.

Successful completion of a formal commercial credit training program.

Excellent verbal and written skills required.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385902]]> Sun, 06 May 2012 16:00:00 GMT 2415400-Boston-Corporate
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment

Hours and Work Schedule

Hours per Week: 20
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386189]]> Sun, 06 May 2012 16:00:00 GMT 2415391-Dedham-Retail
Exciting new opportunity in great technologies, work with some of the best folks in the business! Join a team that is leading the peer segments in the Bank's core business functional areas. If you are someone looking to lead the design of strategic technology solutions for one of the largest banks in the nation - then this is the opportunity for you!
 RBS Citizens’ Enterprise Technology division is looking for a talented and highly motivated individual for a senior level Solution Architect to support the design and delivery of enterprise level technology solutions for the Bank’s Commercial Banking, Finance, HR, Legal, and Risk business lines.  The Sr. Solution Architect position will interface with vendors, developers and business lines to define and design technology solutions to solve business problems that ultimately drive the efficiency and success of these groups.
 Key Responsibilities:
• Perform high level and detailed design and planning for complex business requirements spanning multiple enterprise systems.
• Adhere to architecture standards, lead technical presentations and provide best practices regarding development and implementation options.
• Communicate effectively and appropriately to team members both up and down the organization, including business line, technical and vendors.
• Deliver distributed applications expertise and innovation to a distributed project team with varying experience and skill profiles.
• Understand application integration across every tier, including desktop, application and middleware tiers, database, business intelligence, and mainframe.
• Contribute to architectural and design feasibility discussions, prototype development, and perform design and code reviews, and mentor team members.
• Ongoing support for business critical applications in QA and production environments.
• Build a core understanding of the entire solution, and support the implementation, roll out and subsequent releases.
•Takes personal ownership for problems-follows through to ensure that solutions meet needs.
•Effectively documents solutions
•Ensures knowledge transfer to work group/project peers
•Demonstrates critical thinking
•Identifies and analyses improvement opportunities
•Troubleshoots and effectively resolves difficult or unusual problems.
•Effective in solving problems in a team environment
•Develops and implements structured processes or programs to facilitate knowledge transfer and prevent knowledge loss
•Analyzes trends in technology and customer requirements to develop standard solutions
•Brings successful resolution to high impact and/or complex and/or chronic cross-functional problems
 

Qualifications

7 or more years demonstrated experience designing, building, implementing and supporting enterprise applications.
Demonstrated fluency in .NET, JEE and Object-Oriented technology along with an understanding of middleware, web integration, and data warehousing principles.
Strong relational database skills and experience on Oracle including logical design, development of  queries and packages/procedures.
Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.
Experience creating appropriate technical design documentation, including conceptual solution approaches, options analysis, and detailed models.
Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC.
Experience designing and developing solutions with separation of layers, including data, business logic and presentation.
Knowledge of Development Frameworks, Application Platforms, Message Queuing, ETL Patterns and SOA a definite plus.
Experience with Web Services, SOAP and XML.
Experience with build and deployment automation.
Excellent written and verbal communication skills and demonstrated ability to mentor others.
A background in financial services or banking environment, and familiarity with regulatory and technology risk requirements is preferred.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386148]]> Thu, 03 May 2012 16:00:00 GMT 2408681-Boston-Corporate
Generate mortgage applications for the CCO Mortgage.  Meet sales goals and objectives.  Manage sales team to call on Real Estate Brokers, Developers, CPA's and other referral sources to obtain mortgage leads.  Recruit and develop and manage quality sales team that generates quality loans compliant with CCO Mortgage policies and procedures.  Maintain a broad understanding of products, guidelines and pricing strategies.
 

Qualifications

4 years of mortgage experience.


Bachelor's Degree preferred.


Minimum 2 years management experience in the mortgage industry.


Excellent sales presentation and marketing skills.


Excellent written, organizational and communication skills required.


Outstanding interpersonal skills.


Working knowledge of FNMA-DU/FHLMC


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386220]]> Thu, 03 May 2012 16:00:00 GMT 2412198-Boston-Sales-and-Service
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.50


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386164]]> Wed, 02 May 2012 16:00:00 GMT 2424924-Boston-Retail
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386161]]> Wed, 02 May 2012 16:00:00 GMT 2425085-Falmouth-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386163]]> Wed, 02 May 2012 16:00:00 GMT 2425096-Massachusetts-Retail
Lead a team of high performing research directors.  The team is responsible for all market research activities across all lines of Business and functions within CFG - including the Consumer Bank (all Distribution Channels, Banking and Lending Product lines, for Personal, Wealth and Business Banking customers), Commercial & Corporate, Business Services, Marketing, Branding & External Communications and HR. It also provides key customer metrics for Investor Relations and Group reporting.  The research and analytics provided by the Research Director and his/her team provide important strategic information for the organization and guides actions to improve the Customer Experience. Overall, the organization relies heavily on this function to offer thought leadership, consumer & customer insights, competitive threats and validated opportunities to help grow the business into a leading regional bank.
POSITION RESPONSIBILITIES:



Manage a team of 6 Market Research Directors and Research Managers with responsibilities to support & drive professional development and talent

Efficiently manage research budget of over $3M along with key research vendor partnerships.

Manage team to ensure projects are delivered on time and budget while maintaining data integrity/relevance and creating actionable reporting.

Inform Executive and Senior leadership decisions with insights to drive  key strategic initiatives and investments

Develop and present strategic research insights to Executive and Senior management.

Act as lead methodologist, maintaining a consistent research design and quality in all research initiatives across the franchise.

Maintain the integrity of Data & Research throughout all stages of Analysis and Reporting

Offer Thought Leadership in Customer Experience Measurements and new approaches to help uncover market opportunities and any potential threat to Citizens market position.


Qualifications

Bachelor's degree in Business, Marketing or related field required. MBA or Master’s degree in Marketing, Social Science or related field preferred.

15-20  years of strong market research and analytical skills, Vendor and Client side experience required

Extensive knowledge of qualitative and quantitative methods including statistical analysis required.

Strong, seasoned leadership skills (10+ years) with a strong track record of creating highly-effective teams with a ‘can do attitude’  

Expertise in issue identification, study design and high level strategic analysis.

Expert communicator and influencer at senior management and executive level

Established experience and track record of managing budgets

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386081]]> Wed, 02 May 2012 16:00:00 GMT 2406307-Dedham-Other
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386160]]> Wed, 02 May 2012 16:00:00 GMT 2424931-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.5
Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385974]]> Tue, 01 May 2012 16:00:00 GMT 2424938-Framingham-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   37.5
Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386071]]> Tue, 01 May 2012 16:00:00 GMT 2424861-Boston-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30
Work Schedule:    Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385973]]> Tue, 01 May 2012 16:00:00 GMT 2424987-Massachusetts-Banker
Investigate cases of both potential money laundering/terrorist financing crimes and BSA/AML violations throughout the entire CFG footprint utilizing an internal AML application, referrals from business lines, and open source intelligence such as negative media, internet research, information from peer banks, and information from law enforcement. Conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes or AML/BSA violations.  Research and understand money laundering trends and scenarios in order to apply that intelligence to observed activity in customer accounts and evaluate effectively. Interact with Retail and other business unit managers across CFG.  Prepare and file Suspicious Activity Reports as required by BSA Regulations.  Interact with and provide supporting documentation and information to law enforcement representatives, including IRS-CI, Secret Service, Homeland Security, ICE, and the FBI as requested.
 

Qualifications

Bachelor's degree required.


3+ years financial services, branch operations, deposit operations, regulatory and/or investigative experience.


Excellent written and oral communication skills a must


Strong investigative and research skills a must


Proven ability to multi-task and function effectively in a fast-paced environment


Excellent oral and written communication skills.


Demonstrated analytical skills, including familiarity with PCs and the internet.


Self-starter with demonstrated ability to work alone and as a member of the team.


Writing sample required.
 

Hours and Work Schedule

Hours per Week: 40


Work Schedule:  Monday - Friday  flexible 8 hour shifts: 8:30 AM - 5:00 PM, 7:30 AM - 4:00 PM, or 9:30 AM - 6:00 PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385139]]> Tue, 01 May 2012 16:00:00 GMT 2406311-Massachusetts-Corporate
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   37.5 
Work Schedule: Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385812]]> Tue, 01 May 2012 16:00:00 GMT 2408692-Massachusetts-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include evening and weekend hours. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385891]]> Tue, 01 May 2012 16:00:00 GMT 2425007-Framingham-Banker
This position involves being the sole buy desk representative for RBS Asset Finance, Inc. The employee will work with existing sources and develop new sources of loan and lease transactions for acquisition by RBSAF. The employee will pre-screen deals from a credit and structure standpoint, submit deals for underwriting, negotiate prices with sources and interface with documentation to unsure that the deal is closed and funded in accordance with the approval for the transaction.
 

Qualifications

Candidate must possess excellent commercial credit skills and the ability to pre-screen third party transactions from a credit and structure standpoint.

Good written/verbal communication skills.

Candidate must have familiarity with pricing (Super Trump) and RAROC models. Minimum of 5 years indirect Buy-Desk experience, preferably in a bank own leasing company setting.

Commercial banking training and credit experience (not less than two years) also required.

Existing network of contacts in the equipment finance capital markets area is a plus.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Asset Finance, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386064]]> Tue, 01 May 2012 16:00:00 GMT 2406272-Boston-Sales
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   10
Work Schedule:    Varies, will include night and weekend hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386114]]> Tue, 01 May 2012 16:00:00 GMT 2406296-Boston-Banker
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386019]]> Tue, 01 May 2012 16:00:00 GMT 2424894-Massachusetts-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385972]]> Tue, 01 May 2012 16:00:00 GMT 2424957-Boston-Retail
Provide administrative support to the loan originator. Handle multiple tasks such as filing, entering loan application data, scheduling, calling various departments to ensure smooth processing of individual loan files .
 

Qualifications

Minimum 3 years mortgage experience.


Excellent verbal communication and interpersonal skills.


Proficient in Word, Excel, Outlook & PowerPoint.


Ability to be flexible.


Prioritize a changing workload.


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386051]]> Mon, 30 Apr 2012 16:00:00 GMT 2395862-Boston-Corporate
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule


 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385715]]> Sun, 29 Apr 2012 16:00:00 GMT 2391911-Boston-Retail
A well-rounded position, reporting to the Head of Commercial Marketing supporting all Commercial divisions.  This highly flexible person will have a broad background in banking, management, communications and project management. This person will also need excellent analytical and problem solving skills.

Specific functions include:



Provide thought leadership on Commercial Bank product positioning and packaging across all commercial segments. This includes positioning to client/prospect target audiences, as well as, to internal sales channels

Develop segment specific vertical market growth strategies including tactical execution with positive ROI.

Drive cross segment integration and execution for Commercial Bank Marketing Plan programs.

 

Qualifications

Working knowledge of commercial banking products and services with emphasis on cash management and foreign exchange.

Excellent presentation and communications skills, both written and verbal

Prior commercial financial services sales and marketing experience required, specific sales and marketing experience in commercial banking preferred

A comprehensive understanding of MS Office, Word, PowerPoint and Excel

Strong organizational skills & ability to prioritize

Emotional maturity

Sense of urgency

Ability to excel in a highly matrixed, large company environment

Education:       Bachelors Degree required, MBA preferred.
Experience:       5 + years commercial sales and marketing experience in the financial services industry.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385842]]> Wed, 25 Apr 2012 16:00:00 GMT 2384470-Dedham-Marketing
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 20
Work Schedule: Varies, will include evenings and weekend schedule.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385634]]> Mon, 23 Apr 2012 16:00:00 GMT 2377580-Boston-Banker
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include evening and weekend hours


 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385784]]> Sun, 22 Apr 2012 16:00:00 GMT 2406297-Massachusetts-Retail
We are seeking an experienced and talented Senior Financial Analyst for report development, financial analysis and presentation to senior executive management.    This includes actual results, budget benchmarks and forecast analysis along with scenario planning and complex desktop modeling for our rapidly growing company.   



Responsible for all internal financial reporting and performance analysis at the senior executive business line management level.

Responsible in broad terms for identifying issues, risks and opportunities existing in the company’s financials, synchronizing the financial impacts and communicating the findings to senior and executive management.

Apply a comprehensive understanding of metrics to provide value-added analysis and high-impact recommendations to senior managers.

Develop and enhance mainframe and desktop-based reporting to support business planning and performance management. 

Conduct scenario planning and complex desktop modeling to support senior manager decision-making.

Provide comprehensive business analysis, decision support and financial guidance to senior managers.  Support budgeting, tracking, strategic planning and monthly forecasting.

 

Qualifications

MBA, CPA or CFA in Accounting or Finance required.  Or Bachelor in Finance or Accounting combined with demonstrated experience with a high level of Financial Analysis.

10+ years of high-impact work experience involving quantitative, financial or business analysis. 

Loan, deposit and interest margin management.  Balance sheet modeling desired.

Excellent analytical, accounting and spreadsheet skills.

Must be proficient in data manipulation, databases, Access & Excel with Hyperion Essbase knowledge preferred.  SQL and Oracle a plus.

Demonstrated leadership, organizational, communication and project management skills.

Flexible to work overtime as required.  Ability to travel as needed.

Superior written/verbal communications skills.

Ability to interactive independently with various levels of management. 

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385745]]> Thu, 19 Apr 2012 16:00:00 GMT 2367174-Dedham-Finance-Accounting-﹠-Audit
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 20
Work Schedule: Varies, will include Saturday hours.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385717]]> Thu, 19 Apr 2012 16:00:00 GMT 2367152-Boston-Banker
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include Saturday hours. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385670]]> Thu, 19 Apr 2012 16:00:00 GMT 2385672-Massachusetts-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule:  Varies, will include a rotating evening and weekend schedule
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385712]]> Wed, 18 Apr 2012 16:00:00 GMT 2385704-Massachusetts-Retail
The main purpose of the role is to lead all internal communication efforts for retail banking. This includes the development, management and execution of a communications strategy that delivers world class internal communications and business support. Areas of responsibility include internal business line-specific communications, executive communications, and colleague engagement.  Through an internal communications infrastructure, retail colleagues are provided with the tools to support their success and deliver their financial plans and business objectives.  Experience in retail banking a must.
Lead internal communications strategy for business line executive and direct reports including development of internal and external executive presentations, talking points, etc.
Direct oversight of allinternal communications for business line delivered through a variety of integrated media (Video, audio, written publications, on-line, face-to-face) that aligns with the business line strategy, vision and mission.
Management of the business line Colleague Engagement initiatives from areas of focus development through action planning, reporting and communication through strong partnerships with the local leadership teams and various C&BB business lines.
Lead by example and educate internal colleagues on the business line. Provide updates on the business line to the team to ensure team is well educated and knowledgeable of the business line. Determine new processes and procedures to ensure continuous improvement.    
 

Qualifications

 



Degree in Communications or related field

5 plus years of Communications experience required

Strong project management skills and experience

At least 5 years of retail banking experience required

Good strategic, written and oral communication skills

Experience in developing and executing employee communications strategies and programs

Proven communication skills, with experience of influencing and negotiating at a Senior/Executive level

Ability to work on multiple projects with tight deadlines in a fast-paced changing environment

Outstanding interpersonal, teamwork and organizational skills

Flexibility to work on a variety of assignments

Strong business awareness and experience

Deep knowledge of the business lines and their impact to the organization

Significant experience with written communication methods

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385691]]> Wed, 18 Apr 2012 16:00:00 GMT 2365654-Dedham-Other
Solicits, develops, and services a portfolio of commercial clients with annual company revenue of $5-25 million via acquisition of new relationships and effectively identifying cross-selling opportunities for existing clients.  Products marketed include, but are not necessarily limited to: credit, interest and currency risk management products, cash management, international trade, and liquidity solutions.  Effectively utilizes centralized credit support utility for both new originations and portfolio management.   Appropriately identifies customer and transaction credit risks, and consistently applies credit policies and processes.
Senior relationship manager responsible for soliciting, developing and servicing a wide variety of commercial loans and lines of credit, both secured and unsecured, for key bank clients.  Incumbents usually handle complex accounts and sensitive client relationships, and are trusted to handle difficult negotiations and credit assessments on an independent basis.  Interviews loan applicants.  May direct credit department's or junior officer's analysis on applicants financial data to evaluate credit worthiness.  Makes decisions on loans at the highest lending limits or makes recommendations
This is an individual contributor role.   Typically responsible for portfolios with 60-200 relationships, loan commitments of $20-50 million, deposit balances of $20-50MM, and originates loan transactions ranging from $500 thousand to $10 million.  May be responsible for a larger number of relationships, but relatively less complex than average client.
 

Qualifications

Must have  8-10 years current commercial lending experience with the ability to manage and grow significant customer portfolio. 


4-year business degree with successful completion of credit training program.


Excellent communication and interpersonal skills and the ability to develop strong customer relationships. 


Proven sales abilities with good computer skills for recording and tracking results
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385608]]> Tue, 17 Apr 2012 16:00:00 GMT 2362878-Massachusetts-Sales-and-Service
Primary function:


 
Manage the creation of print and digital merchandising campaigns in support of brand positioning and product marketing to a 1,400+ branch banking network.  Collaborate with other marketing team members and outside creative agencies to develop and execute timely and accurate merchandising campaigns to the field.  Responsibilities include project managing the creative development process from initial input briefings and creative presentations with the product marketing team and agency partners, through the printing, kitting, shipping and the ultimate installation of print merchandising, as well as the distribution of digital content via our Digital Communications Network (DCN).
Specifics:
Develop print and digital merchandising to support multiple product lines and marketing initiatives including consumer transacting, savings, home borrowing, investments, student banking, business banking, online & mobile banking, social media and new product innovations.  Plan and implement merchandising programs and campaigns that support business objectives for volume, revenue, customer acquisition, retention and satisfaction.
Work closely with Product Marketing, Retail Sales Support and Communications, Campaign Management, Creative Services, Advertising, Direct Marketing, Online/Mobile, Sponsorships, Corporate Affairs and other teams to ensure successful integration of programs. 
Support multiple initiatives to segment branch merchandising based on demographics, marketplace opportunities and business goals.  Use colleague and customer insights as well as business analytics to measure merchandising campaigns and effectiveness of print and digital materials against established objectives. Manage multiple agency partners and vendors.  Budget management and oversight responsibility.
 

Qualifications

Bachelor’s Degree in marketing, business administration, communications, or related field. 

5+ years experience within a marketing department or advertising/design agency with similar marketing communications experience. 

Ability to work independently, be a self-starter and manage oneself and others

Excellent organizational skills with the ability to prioritize multiple assignments in a fast paced and time sensitive environment.

Detail oriented with excellent written and verbal communications skills.

MS Office proficient.

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385557]]> Tue, 17 Apr 2012 16:00:00 GMT 2362877-Dedham-Other
Community & Content Management



Manage the day-to-day activities of our social media presence to ensure a consistent and high quality consumer experience

Content calendar development, post writing and publication

Short and long range content planning in conjunction with a wide range of internal business partners

Community engagement/relationship building

Audience building

Listening and proactive identification of opportunities or emerging relevant trends or issues

Customer response/problem resolution

Evolution of response protocols

Working with marketing partners to achieve integrated marketing promotions

Coordinate with public relations professionals

Work with agency to ensure high quality, on time deliverables

Manage Facebook tab development and implementation

Reporting and distribution of results

S trategic Planning & Infrastructure



Establish and maintain processes and protocols to ensure smooth program evolution/growth; evolve these protocols based on in-market experience

Help define technology requirements to maintain social program integrity

Manage vendor relationships

Keep up with industry developments and bring new ideas to the table regularly

Contribute to strategic planning process, large scale campaigns and builds

Promote and socialize “social media” throughout the organization by running training sessions

 

Qualifications

Strong written and verbal communications

Versatile and experienced digital marketing professional who is a passionate advocate for and user of social media.

Demonstrated understanding of the opportunities presented by social media.

Previous hands-on experience as a community manager on both Facebook and Twitter, with both corporate and agency-side experience. 

Excellent project management skills.  

  Education/Experience:



Bachelor’s degree required; BA in Marketing/Online Marketing or related field preferred; MBA preferred.

Experience: 2-4 years in Social Media with 5 to 7 years in total web marketing or digital strategy

Previous financial services experience preferred

Previous brand community management experience required

Experience with listening tools (Crimson Hexagon, Radian 6, etc.), publishing platforms (CoTweet, Vitrue, Buddy Media, etc.)

Experience with mobile marketing and mobile social platforms like Foursquare

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385390]]> Tue, 17 Apr 2012 16:00:00 GMT 2362873-Dedham-Other
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager. This is a seasonal/temporary position.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include evening and weekend hours 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385589]]> Tue, 17 Apr 2012 16:00:00 GMT 2373432-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager. This is a seasonal/temporary position.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include evening and weekend hours 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385591]]> Tue, 17 Apr 2012 16:00:00 GMT 2373438-Massachusetts-Retail
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager. This is a seasonal/temporary position.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Varies, will include evening and weekend hours 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385588]]> Tue, 17 Apr 2012 16:00:00 GMT 2373440-Massachusetts-Retail
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule: Varies, will include Saturday hours.


 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 


 
https://st5.ercdataplus.com/cit6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385478]]> Mon, 16 Apr 2012 16:00:00 GMT 2367176-Massachusetts-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   37.50
Work Schedule: Varies, will include Saturday hours.
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cit6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385580]]> Mon, 16 Apr 2012 16:00:00 GMT 2370329-Massachusetts-Banker
RBS Citizens Financial Group, Inc. seeks a VP, Senior Manager–Quantitative Analysis, Risk for its Boston, MA location.
Duties: Serve as a departmental leader with regard to development and execution of all aspects of quantitative and econometric credit risk modeling. Work with stakeholders throughout the Bank to ensure that model inputs and outputs are appropriate for their purpose. Support the creation of empirical solutions to quantitative problems within multiple financial areas of the bank. Manage the development of expected loss models and quantitative credit risk models for consumer, business banking, and commercial portfolios within the Credit Risk Analytics department. Ensure retail and wholesale quantitative credit risk models are compliant with regulatory and accounting requirements and provide credible management information to support business decisions. Optimize statistical, mathematical, and other predictive models utilizing econometric regression analysis, statistics and statistical software such as SAS or Stata in order to advance projects and initiatives. Integrate accounting criteria, including FAS 5 and FAS 114, and regulatory criteria, including Basel II, to develop quantitative risk models which drive decision-making and operational efficiencies. Produce and present all aspects of model documentation and economic research to regulators, internal and external auditors, validation teams, and RBS model testing staff to demonstrate accuracy and compliance with regulatory and accounting stipulations as well as with RBS Group modeling standards. Collaborate with Department’s senior staff to determine appropriate econometric techniques, documentation requirements, presentation approaches, and quality assurance strategies to validate credit risk models. Lead internal peer review and training sessions of colleagues to ensure internal quality control and engagement.

Qualifications

Must have Bachelor’s degree in Economics, Finance or related, followed by five (5) years of progressive experience in the position offered or related quantitative modeling position.  Full term of experience must include performing quantitative and econometric modeling and economic research for banking products; presenting related results; and utilizing econometric regression analysis, statistics and statistical software such as SAS or Stata. At least 1 year of required experience must include managing credit risk modeling projects. 
 

Other Information

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382418]]> Mon, 16 Apr 2012 16:00:00 GMT 2047114-Boston-Risk-Management
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40
Work Schedule: Varies, will include Saturday hours.


 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385480]]> Mon, 16 Apr 2012 16:00:00 GMT 2367177-Massachusetts-Retail