http://cfgcareers.com/massachusetts/administration-jobs en
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
The Change Agent on the Branch Transformation team will be responsible for planning, designing, implementing and sustaining branch transformation initiatives across the franchise.

The Change Agent will:



Build and Manage collaborative relationships with Senior leaders and Branch colleagues within the Markets and across other supporting business lines

Role-Model desired sales & service behaviors

Provide timely and actionable coaching feedback

Provide in-market support to positively impact Markets’ execution and results

Review scorecard and other relevant reporting to understand how Markets/Regions/Branches are performing, for coaching and accountability purposes

Promote an environment of continuous improvement through effective coaching and development; share knowledge and best practices to support continuous improvement

Leadership Accountabilities:



Stakeholder Management: Develop and maintain effective working relationships across the business so that these contribute to both effective coaching and execution as well as results consistent with a top-performing Regional Bank

Customer Service: Champion strong customer service behaviors and values with a focus on delivering a differentiated customer experience

Risk Management: Champion effective risk management

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to review, deliver and monitor change

Team Leadership: Foster an environment of cooperation and change

Process/Continuous Improvement: To initiate, support and embed a culture of continuous improvement through effective Change Management leadership.


Qualifications

Bachelor’s Degree preferred

3-5 years Branch Management experience or equivalent required, regional experience preferred

Knowledge of banking products and terminology

Successful completion of RBS Lean Assessment

Competent use of Microsoft Office applications to include Word, PowerPoint

Demonstrated, proven skills and abilities in: Coaching, Communication, Coaching, Analytical, Time Management, Leadership

Flexibility to work on a variety of activities

Ability to travel as necessary within the US

All candidates will also need to pass an internal assessment

Posting indicates Dedham, MA but there is potential flexibility with location (city/state).

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386510]]> Sun, 13 May 2012 16:00:00 GMT 2430001-Dedham-Administration
Provide administrative support to the loan originator. Handle multiple tasks such as filing, entering loan application data, scheduling, calling various departments to ensure smooth processing of individual loan files .
 

Qualifications

Minimum 3 years mortgage experience.


Excellent verbal communication and interpersonal skills.


Proficient in Word, Excel, Outlook & PowerPoint.


Ability to be flexible.


Prioritize a changing workload.


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386051]]> Mon, 30 Apr 2012 16:00:00 GMT 2395862-Boston-Corporate
Program Outline:
This individual will work within a specific Business Division and have duties that relate to supporting and learning from the Division’s Management team and colleagues within the Business.   This position will support many facets of the business line.  He or she will operate in a matrix-support environment and, as a result, will interact across the organization with a variety of departments.  The position reports to a Supervisor with additional supervision/mentoring provided by other members of the team.


Role and Responsibilities


Produce detailed analytics including data mining, data collation, and report and presentation development

Will be involved with tasks associated with researching, compiling and analyzing data, ultimately developing presentations and recommendations to be presented to stakeholders

Create and support project plans or task lists for participants and stakeholders as required

Take detailed notes and meeting minutes as required to document team activities and decisions where needed

Special projects as assigned by Supervisor

Attend classes focused understanding commercial credit or other aspects of Commercial Banking

 

Qualifications

All majors considered.  Coursework in Finance, Accounting and Economics preferred but not required

Self starter and self motivated

Excellent interpersonal and verbal / written communication skills particularly as they relate to presentations, writing, and team dynamics

Strong analytical skills

Detail-oriented with good organizational skills

Team player who can work closely with others to complete projects under pressure with limited time and resources

Can-do attitude and self-sufficient work style

Initiative taker who can handle high degree of change




Software skills:     Knowledge of Microsoft Office, especially; Word, Excel & PowerPoint.  Knowledge of Access or other software a plus.

Education/Experience


Business Courses


Mathematics


Statistics


Finance


MIS
Other internships with companies or organizations
Leadership experience
 

Hours and Work Schedule

Hours per Week:   35


Work Schedule:    Monday-Friday 8:00AM-4:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385075]]> Thu, 05 Apr 2012 16:00:00 GMT 2329801-Boston-Administration
This Executive Assistant role serves as the primary source of administrative and clerical support for the business line Executive. This person will be responsible for:



All administrative support and management of the office of the Executive. The chosen candidate will partner with Leadership, interacting with all levels within the organization and will serve as an external communication bridge between clients, vendors and business partners.

Management and Coordination of Operation projects required

Facilitating your managers’ calendar of appointments using strong time management skills.

Managing all incoming information (phone calls, correspondences, mail and email); managing the flow of communication and keeping track of any required action and due dates.

Create and maintain record system of assigned action items and promptly follow up with individuals to ensure actions are completed by agreed upon due dates.

Create presentations, invoices, memos, letters, spreadsheets and other documents using latest software packages.

Attend staff meetings and compile, transcribe and record highlights and action items.

Manage all administrative functions for the Executive including filing and maintenance of all files.

Provide support for the Executives activities, coordinating onsite and offsite meetings; resolving logistical issues and arranging for support facilities if needed.

Efficiently manage shifting priorities to meet deadlines and action items.


Qualifications

High School or equivalent (GED), Associates preferred

3 years Executive Administrative experience

2-3 years Project Coordination/Management skills

Excellent customer service skills

Good written, verbal and communication skills

Ability to multi-task

Proficient - MS PowerPoint, MS Excel, and MS Word


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383209]]> Wed, 25 Jan 2012 14:00:00 GMT 2127089-Boston-Corporate