http://cfgcareers.com/massachusetts/product-support-jobs en
- Responsible for putting product specific reporting (weekly and monthly) including business dashboards together that will show key product financial and operational metrics. Need to ensure that the reports come out on a timely and accurate basis
- Development of new business reports that might be needed to support strategic initiatives 
- Retrieve and organize data relevant to reporting/analysis on hand
- Lead issue specific analysis as part of a larger business problem
- Deliver results in presentation ready format using MS Office or other presentation software
 

Qualifications

Bachelor’s degree
Work Experience
Minimum 3 years of experience in reporting/analysis. Experience in financial services industry and student loan reporting desired
Skills
Ability to coordinate tasks with small teams of colleagues
Good financial analysis skills, including strong understanding of P&L and profitability drivers
Experience with SQL and business intelligence extraction tools
Excellent desktop computer skills including spreadsheets, databases, and word processing (MS Excel, Word, Powerpoint)
Attention to detail
Critical thinking, seeking to improve process efficiency
Good communication skills, both written and verbal.  Ability to translate data into information relevant to the business issue.  Be able to explain and train internal customer on use of solution.
Experience developing reports
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

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