Career Opportunity

apply

Head of Sales Development

Req. Number: 382139
Responsibilities

As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
This Head of Sales Development serves as the primary role responsible for:
The sales process and tools that support the effective delivery of all product volume targets for Consumer Banking. The review and approval of all sales training materials for Consumer Banking. Ownership of specific process maps and nominated sales operating systems Challenging established thinking, processes or systems where repositioning will benefit the customers and colleagues and will deliver enhanced business results. Responsibilities include:
Prioritizing the activity and support to ensure the right resources are secured to deliver business objectives Designing, developing, implementing and reviewing sales process and tools created to support line colleagues to deliver sales growth and income uplift. Liaise with Marketing colleagues to drive forward changes to policy and products impacting on branch sales where appropriate. Ensuring a one team : one goal exists between the business lines and support functions. Managing capacity and workloads across team Driving continuous improvements to deliver better productivity and customer satisfaction. Working with business leaders, Marketing and Communications to develop sales support materials.

Qualifications

BA required; BS in Business preferred Minimum of 10 years previous sales experience Demonstrated experience in sales process optimization Retail Branch experience as a senior leader an asset Strong organizational ability to demonstrate systematic approach in leading a team to carry out projects with the ability to prioritize tasks and document results Demonstrated leadership skills Excellent verbal and written presentation skills along with proven negotiation and influencing abilities. Effective in creating a sense of urgency and accountability across organizational boundaries. Critical Competencies include (but not limited to): Outstanding customer service, customer relations and interpersonal skills.

Hours and Work Schedule

Hours per Week:   40

Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382139
apply

If you are currently employed by
Citizens Financial Group, Inc., please click the below link.

Under Main Menu, open the Self Service folder. Once there,
open the Recruiting Activities folder and select Careers.

You must be connected to the network.

CLICK HERE

If you are currently employed by Citizens Financial Group, Inc.,
please click the below link.

Under Main Menu, open the Self Service folder. Once there, open the Recruiting Activities folder and select Careers.

You must be connected to the network.

CLICK HERE

Video

Location Information

Dedham, MA
USA