http://cfgcareers.com/ohio-jobs en
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required


2 years sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Thursday 8:00AM-5:00PM, Friday 8-6:30, Saturday 8-1:30
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383321]]> Wed, 01 Feb 2012 14:00:00 GMT 2145320-Cuyahoga-Falls-Charter-One-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required


2 years sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Thursday 8:00AM-5:00PM, Friday 8-6:30, Saturday 8-1:30
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383319]]> Wed, 01 Feb 2012 14:00:00 GMT 2145322-Akron-Charter-One-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required


2 years sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Thursday 8:00AM-5:00PM, Friday 8-6:30, Saturday 8-1:30
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383318]]> Wed, 01 Feb 2012 14:00:00 GMT 2145318-Ohio-Charter-One-Banker
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Thursday 8:00AM-5:00PM, Friday 8-6:30, Saturday 8-1:30
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383274]]> Wed, 01 Feb 2012 14:00:00 GMT 2145308-Ohio-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday.  Schedule varies depending on branch business needs. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383292]]> Wed, 01 Feb 2012 14:00:00 GMT 2145317-Akron-Charter-One-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities. 

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule varies.  This is an in-store branch and is open for business 7 days a week.  Schdules depends on business needs. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383287]]> Mon, 30 Jan 2012 14:00:00 GMT 2136809-Ohio-Charter-One-Banker
Responsible for managing the daily operations of the Teller staff in a Tier I branch.  Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


At least 2 years teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment


Supervisory experience a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Thursday 8:00AM-5:00PM, Friday 8-6:30, Saturday 8-2:30
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383199]]> Mon, 30 Jan 2012 14:00:00 GMT 2136820-Ohio-Charter-One-Teller
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Monday-Thursday 8am-5pm, Friday 8am-6:30pm, Saturday 8am-1:30pm
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383082]]> Mon, 30 Jan 2012 14:00:00 GMT 2136792-Ohio-Charter-One-Teller
Review submitted documentation to ensure compliance with bank requirements.  Follow-up and review routine documentation requirements with customers, loan officers, branches and other financial institutions. Complete review within department standards. Enter clear, concise comments, edit information and document application status on appropriate loan systems


Communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/or closing information.


Apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B, etc).


Meet department productivity and quality standards within department turn-time standards.


The incumbent reviews vendor reports, contacts customers, loan officers and/or branches to obtain routine loan documentation, resolves documentation issues for new loan applications.  The incumbent must have excellent oral communication skills, knowledge of loan processing and related vendor reports and must be familiar with state and federal regulations.  The incumbent is required to meet department productivity and quality standards.
 

Qualifications

High School Graduate or equivalent


Minimum of 1 year mortgage processing experience


Ability to handle high volume work in a fast-paced environment


Self-starter and comfortable functioning as a team player


Goal oriented and successful at meeting deadlines


Excellent written/oral communication and interpersonal skills


Outstanding organizational skills and strong attention to detail
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383309]]> Mon, 30 Jan 2012 14:00:00 GMT 2136799-Cincinnati-Corporate
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule Varies depending on branch needs.  Branch is open each       day of the week. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383131]]> Wed, 25 Jan 2012 14:00:00 GMT 2127110-Brooklyn-Charter-One-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule Varies depending on branch needs.  Branch is open each day of the week. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383132]]> Wed, 25 Jan 2012 14:00:00 GMT 2127113-Akron-Charter-One-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:  37.50


Work Schedule:    Varies with branches needs
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383043]]> Wed, 25 Jan 2012 14:00:00 GMT 2127099-Toledo-Charter-One-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule Varies depending on branch needs.  Branch is open each day of the week. 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383129]]> Wed, 25 Jan 2012 14:00:00 GMT 2127108-Cleveland-Charter-One-Banker
The Business Banking Officer will solicit the business of small businesses with up to $5M in annual revenue in a defined territory. The BBO will collaborate with branch staff, along with the use networking and referral activities, to identify small business prospects.
Solicits new Business Banking customers in assigned territory (extensive travel required), utilizing sales profiling process to identify needs and make product recommendations to prospects. 
Maintains high level of product knowledge and service and works effectively with assigned branches and internal Business Partners to generate leads.


Contact customers and prospects as required to schedule sales appointments.
Effectively use all the tools to acquire new business relationships, including cold calling and participation in local and community activities.
Utilize the DRIVE sales activities to identify customer needs and manage the sales process. Understand local competitive strategies and deal with objections.  Meet and/or exceed sales goals.
 

Qualifications

Undergraduate degree preferred or equivalent work experience


Outside Business sales development experience required
Proven sales/outside calling skills
Previous experience on a base and commission type of pay plan
Strong Centers of Influence
Strong presentation skills, both verbal & written
Ability to work in a matrix organization and develop partnerships across business lines
Strong PC skills, both in Word and Excel, or similar software
Strong knowledge of banking deposit/credit products and services
Strong knowledge of bank operations/systems and compliance/regulatory issues
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383097]]> Tue, 24 Jan 2012 14:00:00 GMT 2124252-Beachwood-Sales-and-Service
The Business Banking Officer will solicit the business of small businesses with up to $5M in annual revenue in a defined territory. The BBO will collaborate with branch staff, along with the use networking and referral activities, to identify small business prospects.
Solicits new Business Banking customers in assigned territory (extensive travel required), utilizing sales profiling process to identify needs and make product recommendations to prospects. 
Maintains high level of product knowledge and service and works effectively with assigned branches and internal Business Partners to generate leads.


Contact customers and prospects as required to schedule sales appointments.
Effectively use all the tools to acquire new business relationships, including cold calling and participation in local and community activities.
Utilize the DRIVE sales activities to identify customer needs and manage the sales process. Understand local competitive strategies and deal with objections.  Meet and/or exceed sales goals.
 

Qualifications

Undergraduate degree preferred or equivalent work experience


Outside Business sales development experience required
Proven sales/outside calling skills
Previous experience on a base and commission type of pay plan
Strong Centers of Influence
Strong presentation skills, both verbal & written
Ability to work in a matrix organization and develop partnerships across business lines
Strong PC skills, both in Word and Excel, or similar software
Strong knowledge of banking deposit/credit products and services
Strong knowledge of bank operations/systems and compliance/regulatory issues
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383096]]> Tue, 24 Jan 2012 14:00:00 GMT 2124251-Canton-Sales-and-Service
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule Varies depending on branch needs.  This is an in-store branch.  Branch hours are:
Monday - Friday: 10:00am to 7:00pm
Saturday: 10:00 am to 4:00pm
Sunday: 11:00am to 3:00pm 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383110]]> Mon, 23 Jan 2012 14:00:00 GMT 2121061-Ohio-Charter-One-Banker
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule varies depending on Branch business needs. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383122]]> Mon, 23 Jan 2012 14:00:00 GMT 2121067-Bolivar-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule varies depending on branch needs. 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383053]]> Mon, 23 Jan 2012 14:00:00 GMT 2121038-Canton-Retail
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday     Hours Vary 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383068]]> Mon, 23 Jan 2012 14:00:00 GMT 2121044-Ohio-Retail
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday. Hours Vary 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383055]]> Sun, 22 Jan 2012 14:00:00 GMT 2117987-Ohio-Charter-One-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Monday-Saturday .Hours Vary 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383050]]> Sun, 22 Jan 2012 14:00:00 GMT 2117979-Lakewood-Charter-One-Banker
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.


Qualifications

High School degree or equivalent required

1 year sales and service experience

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Varies based on branch needs
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382907]]> Thu, 19 Jan 2012 14:00:00 GMT 2110050-Ohio-Charter-One-Banker
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities. 

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

2 years sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Schedule Varies. This is an in-store location.  Branch hours are:
Monday - Friday: 10:00a to 7:00p
Saturday: 10:00a to 4:00p
Sunday:  11:00a to 3:00p 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382931]]> Mon, 16 Jan 2012 14:00:00 GMT 2102096-Cincinnati-Charter-One-Banker
Coordinates and oversees scheduling and workflow of Teller staff. Ensures staff compliance with bank policies and procedures. May train and coach Teller staff as needed. Ensures appropriate branch cash supply, orders currency, prepares currency shipments, verifies money shipped to the branch. Opens and closes vault daily, controls cash in vault, distributes daily cash to Tellers. Approves Teller transactions as appropriate. Supervises branch proof, teller recap, and reporting. Meets teller sales referral goals and actively participates in sales promotions. In addition, may perform daily Teller functions. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


At least 1 year  teller experience


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382681]]> Wed, 11 Jan 2012 14:00:00 GMT 2092399-Ohio-Charter-One-Teller
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through proactive follow-up to gain an understanding of customer’s unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week: 25


Work Schedule: Schedule Varies. This is an in-store location. Branch is opened 7 days a week.

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382833]]> Tue, 10 Jan 2012 14:00:00 GMT 2089514-Ohio-Charter-One-Banker
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20


Work Schedule:    Schedule Varies.  Branch hours are:
Monday - Thursday: 9:00a to 4:00p
Friday: 9:00a to 6:00p
Saturday: 8:30a to 2:00p 
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382837]]> Tue, 10 Jan 2012 14:00:00 GMT 2089499-Portsmouth-Charter-One-Teller
The Corporate Ethics Officer is responsible for developing and implementing the strategy for the promotion, enhancement and oversight of the Citizens Financial Group, Inc., Corporate Ethics Program.  The individual promotes an organizational culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations, as well as company policies and procedures.   The individual monitors and measures CFG’s Corporate Ethics Program in line with company policy and relevant regulatory guidance, and makes necessary changes to the program in order to ensure compliance. 
 
He/she is also responsible for managing a large vendor relationship for the Control Room.  Additionally, the incumbent leads the implementation of large projects within CFG for various senior-level stakeholders within RBS, including the Personal Trade Assistant (PTA) system project, outsourcing the whistleblower hotline and the required controls, testing and training for new Group-wide policies like the Anti-Bribery and Corruption (ABC) Policy Standard.   
 
Key responsibilities include:
 



Leads CFG’s Ethics Office by building strong partnerships across the organization, collaborates effectively within the compliance community and with CFG’s business lines, to provide advice and assurance on matters of ethics, integrity, and compliance

Leads and directs the team and monitors the processes for allegations regarding the Code of Business Conduct and Ethics.  Maintains oversight of investigations that come in through the Ethics Office; ensure all issues are promptly addressed and resolved; and oversee the data tracking process for these issues

Serve as CFG’s Divisional Anti-Bribery Compliance Officer (DABCO), representsCFG at regional Risk Committees and Group level ABC forums, fields related inquiries, resolves questions and policy issues, and escalate ABC matters as appropriate

Uses independent judgment to advise colleagues and interpret the Code, including the applicability of the Code in specific situations, such as for gifts/hospitality.  Also coordinates closely with management and HR to ensure that the company’s prohibition against retaliation for reporting an allegation of the Code is strictly enforced

Oversees the Control Room functions, including managing the Personal Trade Assistant (PTA)  system, answering colleague questions, communicating with brokerage firms, and identifying violations of policy regarding prohibited trading

Oversees the Foreign Corrupt Practices Act Compliance Program, which consists of developing and delivery of colleague training, monitoring current vendor contracts for compliance, and performing due diligence during M&A and when procuring foreign contractor relationships

Develops information reporting  for senior management and the Board of Directors detailing key program metrics

Manages and leads team members, performing employee development duties such as career training and coaching, performance reviews.

Coordinates the annual campaigns for the corporate ethics training and certification process; and the Conflict of Interest Survey

Implements and administers Group and local policy standards that are owned by the Ethics Office.  Assist with change management, strategic planning, budgeting, and other activities in conjunction with senior management team.

Manages processes to support the Executive-level Ethics Oversight Committee

 

Qualifications

Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization, includingsupporting functions such as HR, Legal, Audit and Corporate Security.  Must be comfortable with making judgment calls in relation to the Code of Ethics

10+ years of previous business and compliance experience with progressively more responsibility and exposure to senior and executive level management, including 8+ years experience in ethics and/or traditional corporate compliance functions

Familiarity with Ethics-related legislation, such as the United States Sentencing Guidelines, the Sarbanes-Oxley Act, the Foreign Corrupt Practices Act, the Federal Bank Bribery Law, Regulation O, the UK Anti-Bribery Act, related case law and best practices.  Practical experience with risk management concepts in the financial services industry

Understanding of attorney-client privilege, investigative and interview skills, and the ability to manage controversy without bias and to all parties.  Ability to quickly assimilate information relating to complex issues, maintain poise, demonstrate political savvy in dealing with sensitive investigations

Working knowledge of Control Room functions, with an understanding of securities laws and insider trading, information barriers and Chinese Walls, and material non-public information

Tact, diplomacy, and the ability to use discretion when making decisions, be creative and innovative in problem solving, and exercise good judgment

Demonstrated ability to multi-task, work independently and in team settings, and deliver results

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382673]]> Tue, 10 Jan 2012 14:00:00 GMT 2089493-Cleveland-Risk-Management-and-Compliance
Engage current and potential customers in the aisles, at the check-out counter, and at the front door of the host retail partner.

Set prospect meetings at initial contact or through follow-up calls to gain an understanding of their unique banking needs.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing customers and new customers

Achieve personal sales goals and actively participate in branch sales and marketing activities. 

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Accurately conduct teller credit and debit transactions in compliance with established bank policies and procedures. Prepare daily proof record and maintain an acceptable difference record.

Work non-traditional schedule including nights and weekends.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required

1 year sales and service experience

General knowledge of teller operations helpful

Must successfully complete banker assessment

Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Sunday - Saturday.  Schedule varies.  This is an in-Store loacation that is open everyday of the week.  Bank hours are:
Monday - Friday: 11:00 am to 7:00 pm
Saturday:  10:00 am to 4:00 pm
Sunday: 11:00 am to 3:00 pm 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382685]]> Thu, 05 Jan 2012 14:00:00 GMT 2076521-Ohio-Charter-One-Banker
The Sales Leader formulates and implements a strategic sales plan within their territory of up to 6 regions. They focus in on the execution of that strategy amongst their 28-34 focus region branches by developing strong relationships with the Retail Bank Regional Managers and Banking Center Managers. Focus Regions are defined as:  5-6 Regions that are managed by Regional Managers often at the SVP level;   60-100 Branch Managers; 250-400 Bankers; 300-500 Tellers

Sales Leaders cultivate an effective sales environment that allows the Retail partners to meet or exceed quarterly Consumer Finance production goals of up to $67M per region. They are responsible for providing a lift of $21M in annual sales in their designated regions above and beyond previously established goals. Sales Leaders are expected to be subject matter experts in all Consumer Finance products including Credit Card, Consumer Loans, Mortgage Loans, Education Finance and Auto Finance. They are responsible for assessing understanding and aptitude within each region on product knowledge.  They determine what knowledge about each product line needs to be delivered and then create a plan to educate all branch colleagues within their assigned regions on the necessary information. There is a need for frequent evaluation and measurement of colleague understanding. Existing training plans must be reevaluated often and Sales Leaders are responsible for adjusting material and education plans as necessary.   While they are required to abide by all regulatory policies within the bank, they frequently assess sales processes and policies within the branches and make changes when necessary to better serve our customers and colleagues and to meet/exceed our production goals.
 

Qualifications

•Minimum 5 years experience in financial sales or retail branch banking


•Ideal candidate will have at least 5 years retail lending experience (credit card, secured real estate loans, unsecured loans).


•Bachelor’s degree required or equivalent work experience


•Sales experience required; preferably in Retail or Consumer Lending


•Ability to show established track record of top-ranked sales performance.


•Supervisory experience, specifically supervising sales teams that work remotely strongly preferred


•Demonstrated experience formulating and implementing new sales strategies and processes.


•Prior experience presenting or delivering training to groups is a plus.


•Experience partnering with or selling to Senior Level Management preferred.


•Maintains a high level of business knowledge and demonstrates ability to respond quickly to changing requirements or environments.


•A strong sense of initiative and motivation to drive production goals of Regions assigned with minimal supervision.


•Strong planning and organizational skills including ability to manage multiple priorities and deadlines.


•Proficient in MS Word, PowerPoint, and Excel with the ability to learn new software.


•Superior written and oral communication skills, with demonstrated interpersonal skills.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382556]]> Wed, 04 Jan 2012 14:00:00 GMT 2076530-Fairlawn-Finance
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20
Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382618]]> Tue, 27 Dec 2011 14:00:00 GMT 2062375-Ohio-Charter-One-Teller
 As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Citizens Financial Group is honored to be a premier lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently looking to hire a Regional Sales Manager that will effectively communicate with all levels of management and internal / external customers; while managing professional relationships throughout the organization and community served.  The chosen candidate will be responsible for maintaining expertise in the use of the RBS Citizens, N.A. point of sale origination system, Empower, and ensuring that their sales staff is well versed in the same.
This Regional Sales Manager will:



Communicate regularly with the Divisional Leadership Team regarding such topics as pipeline status and closing results achieved versus forecast 

Be responsible for developing and maintaining a team relationship between the Sales and Operations Teams, ensuring that the Loan Originators provides clear, concise and customer focused communication throughout the entire loan process

Provide effective supervision of Loan Originators along with identifying and meeting training needs

Maintain extensive knowledge of RBS Citizens, N.A. products, policies and procedures; industry standards and guidelines while evaluating and reporting employee performance

Effectively forecast in order to meet the monthly closing goals as established by senior management and maintain superior customer service levels within company standards, identifying strengths and weaknesses.


Qualifications

7 plus years management experience in Mortgage Sales environment.

10 plus years Residential Mortgage Sales experience.

Advanced verbal and written communication skills required.

Proven experience in recruiting top Loan Officers for assigned region.

Bachelor's Degree preferred.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382426]]> Wed, 21 Dec 2011 14:00:00 GMT 2055323-Cleveland-Sales
Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. Delivers excellent service to all bank customers. Meets teller sales referral goals and actively participates in sales promotions. May refer customers to other bank staff for problem resolution. Position reports to Teller Manager.
 

Qualifications

High School degree or equivalent required


6 months of previous cash handling experience required


Previous sales/customer service experience in a retail environment preferred


Must successfully complete teller assessment
 

Hours and Work Schedule

Hours per Week:   20


Work Schedule:    hours vary based on branch needs
 

How to Apply

Please note:  To be considered for a Teller position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6tel/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382412]]> Wed, 21 Dec 2011 14:00:00 GMT 2055322-Ohio-Charter-One-Teller
Engage current and potential customers to gain an understanding of their unique banking needs.

Set prospect meetings at initial contact or through proactive follow-up.

Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up and face-to-face meetings.

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers.

Achieve personal sales goals and actively participate in branch sales and marketing activities.

Exercise strong decision making abilities and problem solving skills.

Embody our customer commitments to accountability, community, innovation and accessibility.

Hours may include weekends, and evening hours as needed.

Display leadership qualities in sales and service.  Be a resource to peers in helping them improve their skills.


Qualifications

High School degree or equivalent required


2 years sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382189]]> Sun, 11 Dec 2011 14:00:00 GMT 2028568-Ohio-Charter-One-Banker
We are seeking an experienced and talented Line of Business Consultant to analyze and support the Consumer & Business Banking Teams. This individual will be responsible for all types of management reporting including report development, performance metrics, financial analysis, and presentations to senior executives. This includes complex analysis and modeling with strong data manipulation skills.  The position requires the individual to work independently and collaboratively with colleagues within the management reporting and analysis department, across business lines and with sr. management.  The focus of the role is on Business Banking division, which is a very dynamic organization where change is constant.  

Responsible for all internal management reporting and performance at the senior executive business in management level.  Responsible for reporting performance to goals, identifying issues and opportunities for all levels of management.  Apply a comprehensive understanding of metrics to provide value-added analysis for report development, financial analysis, and presentation to senior management to support the Business Banking Line of Business.  This includes complex modeling, comprehensive business analysis, and performance measurement.  Provide comprehensive business analysis and recommendations to support senior decision makers.  Prepare standard reporting package plus develop ad hoc reports and analysis as needed.  Strong PC and database skills.
 

Qualifications

Bachelor in Business, Finance or Management Information combined with demonstrated experience with a high level of Financial Analysis.


5+ years of high-impact work experience involving quantitative, financial or business analysis. 


Excellent analytical and spreadsheet skills.


Must be proficient in data manipulation, databases, Access & Excel  with SQL and Oracle a plus.


Demonstrated leadership, organizational, communication and project management skills.


Flexible to work overtime as required.  Ability to travel if needed.


Superior written/verbal communications skills.

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382201]]> Thu, 08 Dec 2011 14:00:00 GMT 2028530-Cleveland-Information-Technology
Responsible for underwriting complete product offerings for the business unit.  For mortgage underwriting this includes automated and manual portfolio products, Jumbo loans, Construction-to-Perm and Tandem products.  For home equity underwriting, this includes the larger dollar size and more complex home equity applications.  This position has lending authority between $500,000 - $750,000.
Responsible for mortgage underwriting this includes automated and manual portfolio products, Jumbo loans, and Construction-to-Perm and Tandem products.  For home equity underwriting, this includes the larger dollar size and more complex home equity applications.
Ensure material information captured in the application and passed through to the automated underwriting system is accurate at time of review.
Proactively suggest program alternatives for customers who do not qualify for terms initially submitted.
Demonstrate sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making.
Meet or exceed productivity levels established by Management and credit quality standards set forth by RBS, while responding timely to quality control and audit reviews when requested.
Comprehensive knowledge of all income sources, including the ability to interpret personal and business income tax returns.
In depth knowledge of all legal, compliance, regulatory and investor requirements for the product set.
Is a resource for operations and sales colleagues regarding specific product requirements for loans in process.
Provide exceptional customer service in all written and verbal communications to both internal and external customers.
Incumbent develops procedures for performance of a variety of duties or performs complex duties within established policy guidelines; responsible for a defined set of assignments, e.g., all financial activities for the department; is expected to determine and create necessary procedures to set priorities and meet specific goals and objectives of the function or unit.  
 

Qualifications

High School or Equivalent (GED), Bachelor Degree preferred
Mortgage and equity industry experience
Knowledge of underwriting guidelines
Detail and organizational skills
Customer service skills
Excellent written and verbal communication skills
4 years mortgage and equity underwriting experience in a lending institution.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382195]]> Tue, 06 Dec 2011 14:00:00 GMT 2014357-Cincinnati-Sales-and-Service
Responsible for underwriting conforming loan product offerings for the business unit.  For mortgage underwriting this includes automated and manual portfolio products, Construction-to-Perm and Tandem products.  For home equity underwriting this includes the larger dollar size and more complex home equity applications.  This position has lending authority up to conforming loan limits.

The Underwriter I reports to the Regional Team Manager, who reports to the Underwriting Group Manager.  This is the entry-level role for the underwriting team, and a logical next step in the career progression of a Processor II or Processor III.

For mortgage underwriting this includes automated and manual portfolio products, and Construction-to-Perm and Tandem products.  For home equity underwriting this includes the larger dollar size and more complex home equity applications

Ensure material information captured in the application and passed through to the automated underwriting system is accurate at time of review

Proactively suggest program alternatives for customers who do not qualify for terms initially submitted

Demonstrate sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making

Meet or exceed productivity levels established by Management and credit quality standards set forth by RBS, while responding timely to quality control and audit reviews when requested

Comprehensive knowledge of all income sources, including the ability to interpret personal and business income tax returns

In depth knowledge of all legal, compliance, regulatory and investor requirements for the product set

Is a resource for operations and sales colleagues regarding specific product requirements for loans in process

Provide exceptional customer service in all written and verbal communications to both internal and external customers

Interact with internal and external clients.  Including Loan Officers/branch bankers, operations managers, processors, quality and risk personnel.

This is a loan decisioning position with significant financial and risk impact to the business. 


Qualifications

 High School or Equivalent (GED) required.

Bachelor Degree - preferred

Mortgage/Home Equity Underwriter 0-4 Mortgage and equity underwriting experience in a lending institution.

Mortgage Processor 3+ as an alternative to mortgage underwriting experience, applicant should have over 3 years of processing experience.

Mortgage and equity industry experience

Knowledge of underwriting guidelines

Detail and organizational skills

Customer service skills

Excellent written and verbal communication skills


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382194]]> Tue, 06 Dec 2011 14:00:00 GMT 2014356-Cincinnati-Sales-and-Service
Solicits new Business Banking customers in assigned territory (extensive travel required), utilizing sales profiling process to identify needs and make product recommendations to prospects.  Maintains high level of product knowledge and service and works effectively with assigned branches and internal Business Partners to generate leads.
 

Qualifications

Undergraduate degree preferred or equivalent work experience


Proven sales/outside calling skills, strong oral and written presentation skills


Thorough knowledge of Citizens deposit/credit products and services


PC skills - Outlook, Word and Excel
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382068]]> Wed, 30 Nov 2011 14:00:00 GMT 1997513-Toledo-Sales-and-Service
Actively markets bank products to customers and potential customers. Schedules prospect appointments either through initial contact or by follow-up phone calls. Cross-sells bank products to enhance existing customer relationships. Closes sale by engaging prospect in a banking relationship. Refers customer to other bank resources as appropriate for additional sales and service issues. Reports to Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


1 year sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday -Various

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 
https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

381686]]> Sun, 13 Nov 2011 14:00:00 GMT 1966429-Brecksville-Charter-One-Banker
Displays leadership qualities in sales and service. Actively markets bank products to customers and potential customers. Schedules prospect appointments either through initial contact or by follow-up phone calls. Cross-sells bank products to enhance existing customer relationships. Closes sale by engaging prospect in a banking relationship. Refers customer to other bank resources as appropriate for additional sales and service issues. Requires a thorough working knowledge of the organization’s product/services and policies and procedures. Reports to Assistant Branch Manager.
 

Qualifications

High School degree or equivalent required


2 years sales and service experience


General knowledge of teller operations helpful


Must successfully complete banker assessment


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:40


Work Schedule:    Monday-Thursday 8:30AM-4:30PM; Friday 8:30AM-6:30PM; Saturday 8:30AM-2:30PM, Hours as scheduled
 

How to Apply

Please note:  To be considered for a Banker position, you must successfully pass an assessment. Please copy and paste the following URL into your browser to access the assessment and then complete your application: 

https://st5.ercdataplus.com/cob6ins/
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380042]]> Sun, 16 Oct 2011 16:00:00 GMT 1864175-Cleveland-Charter-One-Banker
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Citizens Financial Group is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring talented Mortgage Loan Officers who proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives.

Qualifications

BA/BS degree or equivalent experience in residential mortgage sales preferred


Three plus years of retail residential mortgage sales experience


Documented residential mortgage loan volume in the past 12 months of $12 million (minimum)


Established relationships with local referral networks


Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences


Strong computer skills and experience utilizing laptop technology


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS

Hours and Work Schedule

Hours per week: 40


Work Schedule: Monday - Friday 8:00AM - 5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380852]]> Mon, 10 Oct 2011 16:00:00 GMT 1855995-Westlake-Sales-and-Service
As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial Group is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Citizens Financial Group is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring talented Mortgage Loan Officers who proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations.  You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives.
 

Qualifications

BA/BS degree or equivalent experience in residential mortgage sales preferred


Three plus years of retail residential mortgage sales experience


Documented residential mortgage loan volume in the past 12 months of $12 million (minimum)


Established relationships with local referral networks


Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences


Strong computer skills and experience utilizing laptop technology


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per week: 40


Work Schedule: Monday - Friday 8:00AM - 5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380855]]> Mon, 10 Oct 2011 16:00:00 GMT 1855993-Akron-Sales-and-Service
The Ops Group Manager I manages a major division which encompasses several large, more complex, or more risk intense departments. May manage employees across multiple sites as well the leadership of a management team. Full accountability for achievement of objectives set within the business plan for the specific business unit or function. Develops, recommends and implements business plans, operational procedures and systems which support the division's long-term, strategic objectives. Develops, recommends, and implements departmental policies and procedures. Ensures staff compliance with these and other banking policies. Motivate, incent, and reward desired behaviors by providing feedback and utilizing available reward and recognition programs.

Leadership Accountabilities:


Business Management & Planning: Create and implement operational or functional business plans aligned with the overall business strategy and organizational policy to ensure the business unit within the span of control has the capacity and capability to meet the agreed objectives. Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Process/Continuous Improvement: To identify and initiate improvement projects within the operational area that will enable improvement of overall business unit performance. Responsible for change readiness, implementation and delivery of change benefits.


Customer Service: To champion strong customer service attitudes and values. Responsible for assessing customer needs and inputting into the business strategy to help shape future product and service design. Utilize performance metrics to drive quality output.

Risk Management: Be accountable for the identification (self-identification) and minimizing risk across areas of responsibility. Ensuring the reputation and financial robustness of the business unit is protected appropriately. Requiring maintenance of an appropriate control environment and self certification level.

Stakeholder Management: Develop and maintain effective working relationships with key stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives. Team Leadership: To create, plan and implement activities that will enable a highly motivated and highly performing workforce. Champion of Customer Service, change, culture, values and attitude across the business function.

Recruitment & Induction: Oversee the hiring process and ensure that resource plans meet business need.

Team Development: Create, plan and implement activities that will support the development of team members and create a culture of development across the business unit.

Performance Management: Prepare, analyze and act upon relevant management information to ensure that each team meets agreed service levels and objectives. Coach and develop staff. Review and follow-up with each individual’s performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives). Ensure policies for the performance management of individuals are implemented across all teams.

Qualifications

Outstanding customer service orientation and product knowledge


Strong written and verbal communication skills


Strong organizational, marketplace and global awareness


Highly effective networking and relationship building skills


Commitment to development and advancement of highly-skilled and diverse workforce


Acts as an agent for positive change with flexibility


Commitment to quality and efficiency


Excellent time management skills


Excellent written and verbal skills


Excellent interpersonal skills


Superior project management skills


Strong PC Skills


Working knowledge and understanding of business planning, risk management and control methodology


Typically 5+ years of leading people across a range of teams


Previous experience of working in a variety of business areas or other divisions or industries is desirable


Thorough understanding of overall strategic objectives for Business Services and RBS


Advanced knowledge of corporate policy, laws and regulatory requirements of area of responsibility


Bachelor Degree required, Master’s Degree preferred, or equivalent work experience


10 + years Operations/financial services environment, with 5+ years of proven leadership experience


Solid customer service orientation and proficient product knowledge.


Supervisory experience


Ability to support others through development and coaching


Strong understanding of the compliance/regulatory environment


Bachelor Degree required

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380802]]> Sun, 09 Oct 2011 16:00:00 GMT 1842093-Cincinnati-Management
Manages a team of Commercial Portfolio Managers and Credit Analysts, including those managing straightforward up to the most complex credits with the most complex corporate organization structures, documentation and/or collateral structures, including those with large exposures in complicated and/or specialized industries.  


Assures that all PMs are trained and kept up to date on CFG credit policy as well as credit issues affecting the general economy.  Actively ensures compliance with federal regulations and CFG policies.  Actively involved in assessing, developing and implementing credit and compliance policies. 


Designs and monitors internal systems to assure that all assigned work and ongoing monitoring is completed on a timely basis and in a manner that complies with all CFG internal policies.  Prioritizes work that is assigned to the group, assure that work is appropriately distributed among the team members and is responsible for objective quality control of groups analytical and reporting work product to include accurate application of credit, risk, and other policies and practices required to effectively manage risk exposure and loss to the Bank. 


Manages the performance management and development process for all reports.
 

Qualifications

10 plus years of experience and exhibited competency in financial analysis and credit structuring, understanding and applying credit policy, and credit monitoring and risk administration practices. 


Expected to have highly advanced level of credit experience, documentation experience in proposing and negotiating, both internally and externally, credit and covenant structures and documenting loans. 


Must demonstrate superior practical and conceptual knowledge of credit and risk analysis. 


Equivalent work experience may be considered as alternative to formal degree program completion.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. - Charter One to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
376879]]> Sun, 19 Jun 2011 16:00:00 GMT 1541627-Cleveland-Lending