http://cfgcareers.com/rhode-island/corporate-jobs en
Work as part of an expert fraud prevention team providing support across different fraud typologies i.e. Insider, Check-Deposit, eCrime

Hold responsibility for the delivery of specific elements of fraud prevention strategy i.e. conduct of risk assessment activity with supported areas of the business in the Americas.

Responsible for working with Fraud Prevention (FP) team Specialists regionally to provide expert fraud knowledge i.e. industry sourcing of best practices as input and advice to drive forward prevention activity.

Provide support to key FP oversight programs (i.e. ID Theft Red Flags, FFIEC) to ensure impacted businesses fulfill any compliance requirements.

Work closely with other parts of Corp Security Services as well as Fraud Operations to assess fraud trends and implement best practice in relation to fraud prevention. Help develop key performance and risk measurements and participate in associated reporting processes.


Qualifications

Experience performing analytical analysis on target data information sets to include structured and unstructured data from a variety of internal and external sources.

Minimum proficiency in MS Office tools such as Excel and Access is required.

Experience with more sophisticated tools such as SAS or Oracle is a plus.

Previous experience in a fraud prevention role would be preferred

Bachelor's Degree required


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386604]]> Mon, 21 May 2012 16:00:00 GMT 2452764-Providence-Corporate
Provides 3rd level technical support of production systems, including incident response, OS patching, automation, provides standard and automated tools for system upgrades, user administration, and provides advanced systems integration to approved project initiatives. He/She directly contributes to the goals of the division in Availability and Project Delivery of mission-critical services and systems through expert-level performance of all UNIX systems management tasks. He/She has a mastery of UNIX tools and several scripting languages to automate and perform process improvement of day to day duties, and has an expert level understanding of networking protocols and system administration processes which they use to troubleshoot and remediate complex operational errors and performance issues. He/She provides expert-level system administration skills to troubleshooting existing systems and implementing new projects, provide new standards and technology, acts as a senior "architect" level person within the team, mentors other team members, participates heavily, sometimes as lead, in purchasing decisions, up to and including purchasing authority and responsibility for purchase justification. Senior UNIX Engineer also performs due diligence testing new technology for cost-savings and system enhancements, providing presentations on these to upper management, business line owners, and other personnel.

Qualifications

Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management.
Ability to solve problems quickly and automate processes.
A solid understanding of an operating system; understands paging and swapping, interprocess communications, devices and what device drivers do, filesystem concepts (inode, clustering, logical partitions), can use performance analysis to tune systems.
A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programing, the design of consistent network-wide filesystem layouts.
Ability to program in an administrative language (Tk, Perl, VBScript, a shell) to port C programs from one platform to another, and to write small C or C+ programs.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
385340]]> Mon, 21 May 2012 16:00:00 GMT 2452758-Providence-Corporate
The P2P Business Support Project Manager will primarily coordinate the efforts of a team of 10 focused on the continued development and execution of the Compliant Purchasing ‘Center of Excellence’ based on a standard procure to pay process and facilitated by Oracle iProcurement and Purchasing. The Shared Services Compliant Purchasing activity will include oversight of the management of purchasing and payment risk, contract financials, and overall supply base management activity for each business across RBS Americas.
Responsibilities



Deliver and manage a world class procure to pay program.

Assure effective supply chain risk management and supply base rationalization in business line(s) evidenced by metrics.

Deliver streamlined purchasing processes and compliant purchasing channels that provide a high level of customer satisfaction and efficiency in order processing and customer support.

Provide excellent engagement with key business stakeholders to ensure services/support contributes added value/benefit to CFG.

Utilize appropriate project management processes and skills to provide a collaborative approach to delivery, liaising with program sponsors, effectively formulating plans and producing relevant reports and outputs at specific stages within the project lifecycle to evidence performance and successful completion.

Drive adherence to the Dealing With External Supply Policy across RBS Americas

Working with senior Business Partner stakeholders to develop a streamlined, and sometimes reengineered, purchasing processes for the business, creating efficiencies and value for the business

Development of Compliant Purchasing training content and toolkit built upon the value and principles of strategic Procurement to Payment and the Dealing with External Supply policy.

Development and execution of a training program that will be utilized to educate both the Procurement Services and Shared Services teams and the RBS Americas business.

Aligning the procurement to pay program to the contract management program and the Third Party Assurance program

Identify and manage the risk, minimizing the outcomes and escalating where appropriate. Ensure processes operate as designed. Key indications in place to ensure reliable, predictable and stable environment.



Qualifications

5+ years of previous experience in procure to pay program or project management.

An understanding of and experience working with web based applications.

Advanced knowledge of working Project Management disciplines and techniques as well as implementation experience of technical and non-technical projects.

Bachelors degree required

Master’s Degree preferred

Strong written and verbal communication skills

Proven negotiation skills

Strong process management skills

Strong resource management skills

Executive presentation experience

Advanced experience effectively prioritize and execute tasks

Experience adapting in a changing environment



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386758]]> Mon, 21 May 2012 16:00:00 GMT 2452754-Providence-Corporate
Financial Project Management



Responsible for the financial health of the Infrastructure organization.

Produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals for the organization.

Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

Accurately forecasts revenue, profitability, margins, bill rates and utilization.

Assures project legal documents are completed and signed.

Responsibilities



Maintain Infrastructure Services Project Area Financials

Ability to analyze BAU (cost of running departments), revenue, margins, bill rates and utilization

Daily functions to include by not limited to:

Pulling Financial reporting throughout the month

Maintaining and updating BAU Forecast

Entering all Purchase Requisitions for responsible departments, tracking approvals

Process all necessary project Reclasses

Tracking Invoices and ensuring proper transfer of funds

Execute all SOW/Lease documentation through the procurement/legal process

Track SOW and Lease agreements for strategic funding plan

Computer Proficiency



Oracle Financial/P2P

Sharepoint Administration

Microsoft Office Suite – Project/Visio

Planview a plus



Qualifications

Key competencies



critical thinking and problem solving skills

planning and organizing

decision-making

communication skills

influencing and leading

delegation

team work

negotiation

conflict management

adaptability

stress tolerance

Education & Experience



College degree or business experience equivalent

Banking industry experience a plus

Budgets and financial Experience 5+ years

Project Management Experience 3-5 years

Flexibility to work on a variety of projects and teams within Infrastructure Services



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386682]]> Sun, 20 May 2012 16:00:00 GMT 2448289-Providence-Corporate
Financial Project Management



Responsible for the financial health of the Infrastructure organization.

Produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals for the organization.

Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

Accurately forecasts revenue, profitability, margins, bill rates and utilization.

Assures project legal documents are completed and signed.

Responsibilities



Maintain Infrastructure Services Project Area Financials

Ability to analyze BAU (cost of running departments), revenue, margins, bill rates and utilization

Daily functions to include by not limited to:

Pulling Financial reporting throughout the month

Maintaining and updating BAU Forecast

Entering all Purchase Requisitions for responsible departments, tracking approvals

Process all necessary project Reclasses

Tracking Invoices and ensuring proper transfer of funds

Execute all SOW/Lease documentation through the procurement/legal process

Track SOW and Lease agreements for strategic funding plan

Computer Proficiency



Oracle Financial/P2P

Sharepoint Administration

Microsoft Office Suite – Project/Visio

Planview a plus



Qualifications

Key competencies



critical thinking and problem solving skills

planning and organizing

decision-making

communication skills

influencing and leading

delegation

team work

negotiation

conflict management

adaptability

stress tolerance

Education & Experience



College degree or business experience equivalent

Banking industry experience a plus

Budgets and financial Experience 5+ years

Project Management Experience 3-5 years

Flexibility to work on a variety of projects and teams within Infrastructure Services



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386684]]> Sun, 20 May 2012 16:00:00 GMT 2448274-Providence-Finance-Accounting-﹠-Audit
The Data Architecture Manager will be responsible for the overall direction of Shared Data Services and Architecture, working with peers and the Governance Council to develop the strategic architecture direction, manage processes across impacted projects and ensure stakeholder satisfaction with the deliverables and outcomes of shared data services projects. The Manager is responsible for working with stakeholders to resolve scope, scheduling and prioritization issues that cannot be resolved by the project team(s). This position is responsible for developing, measuring and communicating meaningful metrics for monitoring the progress of the shared data services development.
Responsibilities include:



Lead the integration and management of shared data services and the associated shared data architecture.

Provide integrated systems planning and recommends technologies that will enhance current systems and support overall corporate and business goals.

Act as lead Shared Data Custodian for shared data hosted within Enterprise Data Services.

Conduct architecture planning for new and existing IT systems to permit development of shared data capabilities.

Manage a multi-discipline team that provides in-depth technical consultation to business partners and IT management to ensure development of efficient systems utilizing established standards, procedures and methodologies.

Establish operational objectives and work plans, and delegate assignments to subordinate managers.

Implement a communication strategy which establishes proactive, periodic communication to the stakeholders. This communication should openly review metrics, milestones (met or missed), issues and open actions

Socialize and publish the business model and technology and tools that will be the foundation Shared Data Services Capabilities. This includes the process for validating business data models for project elements, prioritization of various elements, and supporting project funding and planning responsibilities.

Work within the tiered governance model to identify, prioritize and solicit business cases for the top subject areas to be addressed by Shared Data Services

Coordinate activities with other governance structures including Data Governance bodies and Enterprise Architecture.

This position requires skills in strategic planning, department management, group motivation, negotiation, diplomacy, budget management. Excellent organizational, analytical, interpersonal and verbal and written communication skills are also critical.

Qualifications

This position requires skills in strategic planning, department management, group motivation, negotiation, diplomacy, budget management. Excellent organizational, analytical, interpersonal and verbal and written communication skills are also critical.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386650]]> Thu, 17 May 2012 16:00:00 GMT 2441305-Providence-Corporate
This role is responsible for analyzing and solving complex operational, systems-related and/or customer issues. Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.

This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s). This role performs routine, moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities.

May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May interface with vendors. May manage small projects requiring coordination with other teams and may perform other such duties as assigned including trouble shooting operational issues.

Collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting. Manage competing priorities in an accurate and timely manner. Utilize department specific system applications. Analyzing and solving operational issues. Manage projects and business objectives.

Qualifications

Solid organization skills


Strong ability to multi-task


Solid time management skills


Basic knowledge of department computer applications, systems and business process


Strong written and verbal communication


Proficiency in PC skills


Analytical skills and detail oriented


Intermediate to Advanced MS Excel


Intermediate to Advanced MS Word


Intermediate to Advanced MS PowerPoint


4 +years Financial services industry or business line experience preferred, professional experience in analysis and operations.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386629]]> Thu, 17 May 2012 16:00:00 GMT 2441261-Providence-Corporate
Administer the SAS v9 grid software and environment, including installation and configuration and general configuration changes, as needed.

Via SAS Management Console, control user access to various parts of the SAS system, granting permissions to read, write, create or view reports and data within the system – ensure that users see only the information to which they are authorized. Create and configure libraries and permissions for users and groups of users, and assign logins – (e.g., authentication and authorization). Design, implement and maintain the security framework (access rights and privileges, user roles / groups, SSO, etc.).

Manage the SAS architecture resources of the organization. Ensure data integrity, accessibility, and security. Job scheduling, workspace structures and user resource/space administration and tracking. Administers SAS servers and aides in optimizing and trouble-shooting environment. Improves SAS servers’ performance through diagnostics and tuning tools.

Support all areas of SAS platform, assisting with problems pertaining to accessing the SAS server(s) or data, including acting as a liaison to SAS technical support.

Excellent troubleshooting skills.

Maintain all system configuration documentation by collecting, storing, and updating the documentation.



Qualifications

Required Skills:



A minimum of 5 years in-depth, hands-on, proven experience with the administration and use of the SAS platform components, including a strong understanding ofBase SAS (v9), SAS Enterprise BI, SAS Management Console (SMC), SAS Grid Manager, SAS BI Security and metadata considerations, SAS Enterprise Data Integration Server, SAS Web Report Studio, SAS Information Delivery Portal.

Demonstrated ability to perform as SAS administrator supporting geographically dispersed user base.

Thorough knowledge of SAS back-end servers including Stored Process servers, Workspace servers, and Metadata server, preferably on a Linux and / or UNIX environment.

Excellent troubleshooting skills

Scripting: KornShell, Bourne, Bash, or Perl

Superior communication skills – verbal, written, listening and presentation

Desired Skills:



Experience with web technologies like JavaScript, AJAX, JSP, ASP, etc.

Background and/or knowledge of ITIL

Education Requirements:



BSc in Computer Science, or related area; or equivalent professional experience

Completed SAS Platform Administrationcourse


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386665]]> Thu, 17 May 2012 16:00:00 GMT 2441227-Providence-Corporate
The incumbent completes a variety of regulatory and clerical tasks to support Processing, Closing and Underwriting functions including but not limited to preparing and completing disclosure packages, completing appraisal requests, flood reviews, forwarding and monitoring receipt of title reviews, complete verification of employment, obtain homeowner’s insurance, index documentation, data enter loan information (if applicable), faxing and following up on documentation if needed. Adherence to regulatory and bank guidelines and department standards is required.
Review submitted documentation to ensure compliance with bank requirements. Access websites as needed. Follow up on documentation issues with customers. Complete review within department standards. Able to process all mortgage or home equity products efficiently.
Enter clear and concise comments, edit information, and document application.
Communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, and/or explanation of required documentation.
Basic knowledge of secondary market/lending programs and guidelines with the ability to apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B., etc).
Meet or exceed department productivity and quality standards within department turn-time standards.
Supervision: Incumbent performs standard and routine assignments independently to conclusion; unusual problems which may require exceptions to procedures or processes are referred to the supervisor. (Generally applies to technical or skilled worker able to work independently.)

Qualifications

High School or Equivalent (GED) required.
Associate Degree or Bachelor Degree preferred.
Time management and ability to meet deadlines is critical to this position. Attention to detail and organizational skills are required. Requires work in a fast pace environment with the ability to multitask.
2-3 years proficient in PC skills.
2-3 years work experience in either an office or retail environment.
2-3 years knowledge of DTI and LTV ratios with ability to decipher loan documentation and related reports and/or websites.
2-3 years experience in oral and written communication with internal and external customers.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386541]]> Wed, 16 May 2012 16:00:00 GMT 2439932-Providence-Corporate
Design, develop and Implement solutions for applications by engineering and configuring the IBM Websphere MQ, and Message Broker.
Design, implement and maintain integration systems infrastructure including fault tolerance and high availability solutions.
Design and develop Integration solutions based on IBM Message Broker and MQ technologies.
Install and configure IBM Websphere MQ, and Message Broker on Unix and Windows based environments.
Work with project teams to gather requirements to provide estimates, designs and solutions.
Performance tune Websphere MQ and Message Broker. Work closely with the development teams to administer load testing and monitoring.
Manage and maintain the environments by automating systems management and monitoring activities.
Assist and/or work with application development teams.
Ttroubleshoot Integration and infrastructure issues.
Integrate simple to moderately complex MQ, Message Broker, Datapower Java/JEE, WebServices applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include MQ Message Broker install, queue configuration, Datapower configuration, broker configuration, EAR and BAR file deployment, database connectivity, and troubleshooting.
Facilitates in planning, estimating, and reviewing tasks for application based activities
Able to review requirements and evaluate risks/benefits for a low to moderate impact project.
Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects.
Must participate actively in weekly project meetings and provide input/task updates to project team.
Able to develop a mid-size project plan with low to moderate impact projects using standard project management software.
Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the team, working well with CSG teams and external group teams.
Formulate and enforce application deployment and integration standards.
On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology).
Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.) .
Uses fact finding techniques and analytic tools to identify problems. Takes a systematic approach to problem solving. Looks beneath the surface to identify root cause. Recognizes the need to escalate problems to a higher level.

Delivers the performance that colleagues require. Takes personal ownership for problems, and follows through to ensure that solutions meet needs. Effectively documents solutions. Ensures knowledge transfer to workgroup/project peers

Qualifications

Typical Minimum Education: Bachelor’s Degree or equivalent


Typical Minimum Experience: Minimum 10 years experience

Technical:


Solid understanding of the following technologies:



WebSphere MQ 6.0, WebSphere MQ 7.0, Message Broker 6.0, Message Broker 6.1, Message Broker 7.0, Datapower XI50, Message Broker Toolkit, SSL, AIX, Linux, Solaris, Windows 2003 Server, Windows XP Professional, FTP, SMTP, Version management – PVCS, CVS, VSS.

A firm understanding of web application coding utilizing Java, JEE, and WebServices.

Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.

Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.

Highly proficient with Microsoft Office Tools.

Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.

Experienced in MQ, Message Broker Installation, configuration, upgrades

Experienced in queue cluster set up, configuration and management, configuring data sources, repositories, system and server log analysis and trouble shooting, performance tuning, security management, DQE and MQ cluster configuration, MQ Error log and FDC analysis and troubleshooting, Security management (including SSL), Message Broker Flow Deployments, EAR and BAR file deployments.

Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.

Experience with a testing tools such as RFHUTIL, JUnit, Load Runner, SOAP UI, and XMLSPY.

DataPower Appliance Administration is required.

WSRR knowledge is an add-on plus.

Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.

Experience with Web Services, SOAP and XML

Experience with build and deployment automation

Excellent written and verbal communication skills and demonstrated ability to mentor others.

Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386641]]> Wed, 16 May 2012 16:00:00 GMT 2439939-Providence-Corporate
The Risk Manager ensures that risk processes, programs and reports are consistent with corporate direction and policies. This is accomplished by reviewing risk & control findings for appropriate action plan design and verification of remediation in accordance with corporate policy and standards. The incumbent will determine if the remediation implementation is deemed adequate and effective and will provide documentation to support their conclusion.
The Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered. Identifies, assesses, implements and communicates regulatory issuances. Reviews policies and procedures for adequacy and accuracy. Will work with various levels of information security and technology management resources to provide guidance for risk compliance.
Leadership Accountabilities:
Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.
Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement. To facilitate change through projects. Customer Service: To champion strong customer service attitudes and values.
Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed. Key indicators in place to ensure reliable, predictable and stable environment.
Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.
Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.
Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Qualifications

Bachelor Degree required
5 + years, Analytical, Compliance, Risk, or Technology experience - or related experience in the financial services industry
Professional Certification such as CISA, CISSP, CRISC a plus
Excellent analytical skills
Excellent interpersonal skills
Excellent writing and verbal skills
In-depth knowledge of regulatory compliance requirements and risk management principles or equivalent technology experience.
In depth knowledge of financial services industry

Hours and Work Schedule

Hours per Week: 40+


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386568]]> Wed, 16 May 2012 16:00:00 GMT 2439922-Providence-Corporate
The Business Support Manager IV is responsible for establishing and maintaining a formalized relationship management operating model between Consumer Banking (CB) and all required support partners including all aspects of Business Services, TSA, Risk Management, Security, Facilities, etc. as needed to attain all required strategic objectives.
The role holder manages strategic, operational and administrative support for the COO Consumer Banking (CB) division to include business strategy, measurement & reporting, improvement activity, program governance, risk, project resourcing and internal program consulting services.
Requires a deep understanding of business unit products and services and business partners. Ensure systems related risk, change activity usage and investment bids are managed in line with Group policy and standards. Develop and maintain critical performance measurements jointly with Business Services to ensure that the end to end customer and colleague experience for all products and services is aligned with the CB commitments.
In support of the consumer banking strategy this role will evaluate the day to day functions / processes to ensure that our commitments to our customers and colleagues are met. This will include day to day operations, system availability, incident management and response, time to repair, time to recover, outstanding audit / regulatory issues, etc.
Act as the point of escalation to resolve emerging issues with day to day operations and systems delivery / availability. Participate in executive meetings to evaluate performance measures, review actions steps for out of band measurements, and evaluate root cause analysis, documenting accomplishments and overall challenges.
In addition, this position will be responsible for managing post implementation reviews of all change related initiatives. The position will also partner with Business Services to manage vendor, risk and security issues impacting Consumer Banking.
Develop and manage relationships as needed to proactively identify and quantify process deficiencies/opportunities that present risk/opportunity to the overall customer experience or the CB control environment including an end to end executive escalation/communication strategy that provides transparency into the deficiencies/opportunities from the point of identification through resolution.
Lead coordination of periodic industry benchmarking on KPIs to ensure BS and CB maintains a competitive stance in all key markets
Be a key participant in the evaluation of customer / colleague incidents to understand root cause and actions taken to limit repeat issues.
Also review the time to repair and time to recover aspects of significant incidents to ensure that they are adequate for the business and customer.
Review, understand and evaluate all Business Services activities provided to CB and cost allocations.
Develop a methodology and execute post implementation reviews of all change-related initiatives lead by Change and Project Management. These reviews will include colleague and customer experience deliverables and financial commitments as measured by KPI’s committed as part of the original business case. Work with BS to drive the QPR process on all projects being evaluated by Group.
Partner with Business Services to ensure that all vendor, business continuity, DR, risk and security issues impacting Consumer Business have full transparency with the Consumer Business and are being properly managed.
Provide day to day coordination of Consumer Banking Facilities strategy to ensure alignment with strategic staffing plans and budget objectives.
Oversee office of the COO operating budget and coordinate review of all expense allocations coming from CFG support functions.
Develop executive level presentations as needed for syndication at CFG EXCO.
Manage and drive the BLR process for the COO organization this will include coordinating with TSA, operations and PDM.
Provide executive leadership as requested to strategic initiatives assigned to COO office.
Manage employee your feedback response teams.
Manage internal customer satisfaction surveys.

Qualifications

Education:
Bachelor Degree required
Master’s Degree preferred
Certification or Licensure: Risk Industry Certifications: CRCM, CRM, etc.
Skills:
Expertise in risk management principles and regulatory risk and compliance requirements.
Effectively communicate within all levels and diverse culture of the organization.
Excellent: Management, negotiation organizational, interpersonal skills and writing skills
Project management experience a plus
Commitment to development and career advancement of diverse workforce.
Experience:
10 years of extensive knowledge of the operations and activities of a top 10 Bank
7 years managing a diverse workforce (skills and culture).
5 years of demonstrated Expertise in Regulatory/Operational Risk

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386608]]> Wed, 16 May 2012 16:00:00 GMT 2439928-Providence-Corporate
Design and plan the deployment, maintenance, development, upgrade, and support of all monitoring infrastructure systems, including servers, PCs, operating systems, hardware, software, peripherals and appliances.


Document the company’s existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives in support of RBS global efforts.

Review new and existing systems design projects and procurement or outsourcing plans for compliance with global RBS standards and architectural plans
 
Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.

Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining corporate monitoring systems and software.

Provide monitoring architectural expertise, direction, and assistance to Solutions Architect I, Monitoring System Specialists, and Business Analysts, Contract Resources, Server Administrators, and Software Development teams.  Capability to communicate across all levels of the company including Senior Management, project managers and non technical colleagues.

Develop, document, and communicate plans for investing in monitoring systems architecture, including analysis of cost reduction opportunities.

Conduct research on emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility

Work with RBS counterparts globally to develop and maintain cohesive monitoring strategies, procedures and implementations.
 
Develop and document routine procedures for network operation center technician or off-shore resource execution.
 
Implement and test updates to software and agents. Respond to internal customer inquiries within required SLAs with complete and accurate information.   Participate in documentation and project efforts as needed to support the goals of the Technology Services & Enterprise Monitoring organizations
 
Maintain and support a variety of monitoring systems. Perform upgrades. Provide off hours support as needed. Participate in on-call rotation.
 

Qualifications

Solid understanding of several of following technologies :


Windows 2000 Server, Windows 2003 Server, Windows XP Professional, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft Visual Studio 2003 .NET, Microsoft SQL Server 2000 SP3a, Crystal Reporting, COM+, Version management – PVCS, MS Source Safe, CVS, Perforce
Strong experience with Microsoft SQL, the ability to understand complex SQL Stored Procedures. Experience with SQL Management Studio and SQL Profiler.
Proven experience with at least 4 of the following technologies :


IBM WebSphere Application Server and all related components (JNDI, JDBC, EJB, JSP, Tomcat…etc) J2EE, JACL, ANT, Eclipse, WSAD, Classic ASP, ASP.NET, HTML, VB, VBScript, XML, JavaScript, VB.NET, C#, and Cascading Style Sheets, Web logic, Web Services (SOA), AIX, SUN Solaris, PERL, and UNIX Shell Scripting.
Experience with IBM MQ Series, Oracle, DB2, and DB2 Connect.
Highly skilled in the implementation, support and development of distributed or mainframe applications. 4-5 years experience
Must have:
Must be highly proficient with Microsoft Office Tools
Proven professional experience designing systems, networks, applications and user interfaces.
At least 4 years Full life-cycle SDLC development experience (requirements, design, implementation, integration, testing).
Experienced with the setup and at least 7+ years supporting an enterprise monitoring environment supporting at least 8000 servers and devices in a risk adverse environment with any combination of the following tools:



NetIQ’s Application Manager

NetIQ’s Security Manager

Quest’s Change Auditor Application

IBM’s Tivoli/Omnibus v3.6 + v7 including ITCAM, ITM, TCR, IMPACT, ISM, SSM, custom probe development

BMC’s Patrol

EMC’s Ionix (formerly SMARTS)

CA’s Wily Introscope, CEM, APM


Thorough understanding of RDBMS.
Proven expert in Server Monitoring and Application Monitoring.
Proven ability to work in a matrix environment with and as part of a virtual technical and project teams
BS in Computer Science or Information Technology
Plus:
Certifications.
ITIL knowledge
Masters in Computer Science or related discipline.
Financial industry experience
Understanding of GLBA/SOX and other federal banking regulations.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386090]]> Tue, 15 May 2012 16:00:00 GMT 2437219-Providence-Corporate
This role will research, analyze, design, test and recommend business line system applications of a complex nature. May modify, enhance, and/or design applications for the business. Engage with stakeholders to establish business requirements to develop technical solutions or business process. May collaborate with senior management in the development of meaningful performance metrics. May perform ad hoc analysis and reporting. Lead assigned projects.

Primarily working with senior management of Operations Departments to define the needs and objectives which will further assist in automating functions and streamlining operations while continually improving customer service. This role requires a detailed knowledge of department function(s) and must be knowledgeable in areas of workflow. This role provides technical support for complex system application(s), problem solving, and system documentation.

Organize and lead business requirements and design sessions with key stakeholders and technology team. Works in conjunction with Operations manager/customers to analyze, design, and develop requirements for system enhancements. Analyzes, tests, and solves complex production problems related to the system(s). Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements.

May develop and maintain certain complex transactions to achieve customer satisfaction. Provides assistance to staff/customers regarding the implementation of new/updated processes. May also includes training staff/customers. Leads multiple larger scale projects. Acts as a liaison between Operations departments, product management, programmers and/or vendors to address system problems and enhancements.

Qualifications

Superior organization skills


Superior ability to multi-task


Advanced MS Access Data Base, MS Excel,MS Word and MS PowerPoint


Excellent time management skills


Excellent written and verbal skills


Excellent interpersonal skills


Solid quantitative & qualitative reasoning skills


String Project Management and Business Process Development skills


Strong fundamental knowledge of computers; mainframe, personal and distributed computers, and software applications for areas supported


Solid knowledge of programming, systems analysis and testing principles


Strong knowledge of System Development Life Cycle


Ability to lead people, Business process and business objectives


Bachelor Degree required


8 + years Financial services industry or business line experience, Project coordination experience, System / business process testing methodologies, Professional experience in system analysis and programming with relational data bases.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386461]]> Mon, 14 May 2012 16:00:00 GMT 2433751-Providence-Corporate
Primary Function:
Provides technical and managerial leadership for a database department with up to 15 Database Administrators.

Responsibilities and Duties:



Manage a department of Data Administrators supporting development, QA, SIT and production environments using Oracle, DB2 UDB and SQL Server.

Responsible for managing the database department budget for the Support team.

Assign personnel to various projects and direct their activities, review and evaluate their work, and prepare performance reviews.

Able to set strategic direction for the department.

Responsible for world-class availability of complex applications for the RBS Citizens Business.

Has a good understanding of the business function which the complex applications supports and is viewed as a resource for the business to leverage for technology alternatives and solutions.

Responsible for continuous improved Quality metrics associated with Application availability and performance.

Has proven verbal and written communication skills.

Is viewed as a leader amongst the business and technology areas.

Accountable for Technical leadership and oversight for a moderate to large group of complex Application Systems.

Accountable for Team size within the range of 10 – 15 resources.

Has proven the ability to lead others that are skilled with the technologies associated with the Application Systems.

Has the skills required to ensure accurate time and cost estimates are created for new application implementations or functionality enhancements for existing applications.

Assigns resources to technical tasks and directs and reports on activities of the team.

Coordinates technical activities across several technology areas that are utilized by the Applications.

Is a mentor for team members and other technology teams, as well.

Accountable for interaction and coordination of vendor management activities.

Responsible for adherence of the Application team to follow department and corporate policies and procedures.

Provides leadership and direction in setting and administering department policies and procedures.

Responsible for evaluation of performance of the team leads and team members.

Responsible for setting objectives and development plans for team leads and team members.

Responsible for various personnel actions (i.e. hiring; promotions; terminations; development action plans)

Has a good understanding of financial goals and challenges.

Makes recommendations to support these financial goals and challenges both within the technology team and across Technology Services.

Responsible for annualized salary budget in the range of 1M – 5M.

Responsible for project budgets associated with the Applications within a range of 1M – 10M.

Supports application related projects by evaluating risks and implementing preventative measures and escalating as needed.

Able to prepare implementation plan and contingency plan for supported applications for moderate to large impact projects.

Can assume the role of Technical Project or Program Team Lead, as needed.

Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.

Is a point of technology escalation for complex implementations.


Technical Knowledge:



Knowledge of Oracle 11g and 10g, DB2 UDB 8 and 9, SQL 2008 and 2005

Knowledge of UNIX (AIX, Solaris and Linux) and Windows

Knowledge of Oracle RAC, ASM, Data Guard, Oracle Clusterware, Veritas, Windows cluster.

Knowledge of RMAN backups.

Knowledge of UNIX shells – Korn shell, bash, perl.

Experience using Grid Control or Quest monitoring tools.

Experience with SAN storage systems

Strong SQL skills. Ability to code and recompile packages and code functions and procedures preferred. Experience in tuning SQL code.

Expertise in backup/recovery/fail-over methods and best practices.

Clear understanding of RDBMS fundamentals.

Ability to write clear documentation of operating procedures, and ability to write specifications for applications to be developed.

Exceptional communication, problem solving, and teamwork skills.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

Data Warehousing experience

Experience managing large (>5TB) databases


Qualifications

Bachelor’s degree in Computer Science or related discipline.

Minimum 10-year experience in all phases of relational database development.

Minimum 7 years experience managing an Oracle database department.

Minimum 5 years experience designing larger databases for both OLTP and OLAP databases.

Banking or financial reporting experience.


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386326]]> Mon, 14 May 2012 16:00:00 GMT 2433729-Providence-Corporate
This role is responsible for analyzing and solving complex operational, systems-related and/or customer issues regarding the Agent Desktop Customer Service System Application (CSS). Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.

This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s) including the CSS application. This role performs routine, moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. Involved in the gathering and prioritization of requirements of the CSS application.

May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May interface with vendors. May manage small projects requiring coordination with other teams and may perform other such duties as assigned including trouble shooting operational issues.

Collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting. Manage competing priorities in an accurate and timely manner. Utilize department specific system applications. Analyzing and solving operational issues. Manage projects and business objectives.

Qualifications

Solid organization skills


Strong ability to multi-task


Solid time management skills


Basic knowledge of department computer applications, systems and business process


Strong written and verbal communication


Proficiency in PC skills


Analytical skills and detail oriented


Intermediate to Advanced MS Excel


Intermediate to Advanced MS Word


Intermediate to Advanced MS PowerPoint


Bachelor degree required


4 +years Financial services industry or business line experience preferred, professional experience in analysis and operations.
2 + years Contact Center experience
Knowlegeable in Citizens Contact Center Procedures, Processes and Systems

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386477]]> Sun, 13 May 2012 16:00:00 GMT 2430000-Providence-Corporate
RBS Citizens Financial Group, Inc. (RBS CFG) seeks a Risk Manager, Consumer Loss Forecasting for its Warwick, RI location.
Duties: Apply advanced knowledge and skills in mathematics, statistics, finance, and quantitative analysis to manage portfolio analytics, variance analysis, and loss forecasting for credit portfolio in the retail sector. Use data sampling techniques and advanced statistical analysis tools such as SAS, SQL, Java, C++, VBA, UNIX and MATLAB to extract, organize, interpret, and summarize statistical data, develop credit loss forecasts, and create predictive loss models to identify relationships in data and forecast market trends. Utilizing industry benchmark information and statistical methods, analyze current market conditions and key economic indicators in order to identify areas of potential risk and opportunity for portfolio clients. Lead the development and implementation of innovative quantitative forecasting methodologies and mathematical models to perform critical credit loss forecasting analysis. Communicate key trend and portfolio indices to senior risk leaders and business line management, and assist in developing and instituting collections strategies, credit and fiscal policies, and regulation compliance policies with risk management sector. Mentor junior analysts.

Qualifications

Must have a Master’s degree in Business Administration, Economics, Finance, Statistics or related quantitative field and six (6) months of experience in the position offered or as a Quantitative/Statistical Analyst or related. Full term of experience must involve use of advanced statistical analysis tools including SAS, SQL, Java, C++, VBA, UNIX, and MATLAB to extract data, develop forecasts, and create predictive models; data analysis based on industry benchmark information using advanced quantitative techniques; and development of policies for data management, reporting, and accuracy in accordance with regulatory compliance standards; and performance of economic analysis to determine potential business risks and quantify profitability/losses.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

How to Apply

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385623]]> Thu, 10 May 2012 16:00:00 GMT 2424930-Providence-Corporate
The purpose of the Senior Credit Risk Manager is to lead credit strategies and initiatives in order to fulfill portfolio targets, ensuring sound, data-driven methodologies are used in order to achieve the strategic goals set by the business head(s) and the Senior Manager, Credit Risk Management. The Senior Credit Risk Manager works in partnership with other departments and risk functions to ensure that strategic policies are managed effectively, efficiently, and in accordance with established business metrics, as well as ensure compliance with existing regulations.
The Senior Credit Risk Manager is generally expected to be the leader of a team of Credit Risk Managers (CRM) and Credit Quantitative Analysts (CQA). Overall, the role involves communication with Senior Manager and the Chief Credit Officer (CCO) to understand high-level goals, and work with the Senior Manager to define strategy, then communicate goals and strategy to the CRMs and QAs, and monitor progress of analysis and implementation. Conversely, the position involves receiving information on new trends and opportunities from the CRM and CQA levels, and communicating the information to the Senior Manager and CCO to determine action.






Percent of Time


Description of Function




30


Analytics: Review data and findings produced by Risk Managers and Quantitative Analysts for accuracy and
determine how to leverage – must be able to independently verify or generate analysis, which may include
exercising quantitative and/or statistical skills to ensure the quality of work produced by staff. Ensure execution
of strategic goals against a set of business metrics




20


Reporting: Develop standard and ad hoc reporting requirements, ensuring deadlines are met




20


Colleague Management: Coach and develop analysts, provide framework for the
team to perform duties, manage performance of individuals, and project prioritization




10


Compliance: Make decisions and implement plans that contribute to a secure regulatory (internal and external)
environment




10


Project Management: Construct project plans, facilitate meetings, assign action items, ensure progress, manage
external vendors, and make decisions on prioritizations and work stream assignments that leverage individuals’
talents




10


Internal Quality Control: Manage the monitoring of existing processes to identify improvements that
contribute to a more effective and/or efficient operating environment (ensure/enforce prudent lending decisions,
validate models and systems, code control.)




The Senior Credit Risk Manager interacts with the Senior Managers of Credit Risk Management, the Chief Credit Officer (and above), as well as external regulators and vendors to achieve strategic alignment and regulatory compliance. Strong working relationships are also maintained both within the Credit Risk Management organization and with the broader CFG community through interaction with Problem Debt Management (PDM), BASEL, the Business Line, Marketing, and Corporate Finance, among other groups.
Mitigates potential risks associated with underwriting and portfolio monitoring, including:
Credit Risk: setting and maintaining criteria regarding acquisition and portfolio decisions
Operational Risk: identifying process improvements through internal quality controls
Regulatory Risk: assuring that lending procedures and standards are in compliance with Fair Lending regulations
Reputational Risk: builds policies and procedures regarding lending standards and compliance that prevent detriment or harm to the enterprise and the RBS/Citizens Brand
Collaborate with groups outside Credit Risk Management (Marketing, Finance, External Vendors and Consultants, e.g.) to drive portfolio growth, within risk appetite.

Qualifications

Exceptional communication skills, both written and verbal

Demonstrated problem-solving and analytic skills

Proven ability to foster a collaborative work environment

Proven ability to manage vendor performance

Solid understanding of CFG policies, procedures and information systems

Demonstrated project management and organizational skills

Proven ability to formulate strategies for delivering on stated objectives

Demonstrated planning and organisational skills

Proven ability to handle stressful, fast paced and changing environment & maintain confidentiality

Excellent networking and relationship building skills, especially with RBSA Business Services colleagues

Proven understanding of the financial/ budgeting process within RBSG

Broad understanding of Banking processes and systems

Strong regulatory knowledge of subject areas, understanding of business lines and risk management skills

Demonstrated product/portfolio-specific subject-matter expertise



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386325]]> Wed, 09 May 2012 16:00:00 GMT 2424885-Providence-Corporate
Review submitted documentation to ensure compliance with bank requirements. Follow-up and review routine documentation requirements with customers, loan officers, branches and other financial institutions. Complete review within department standards. Enter clear, concise comments, edit information and document application status on appropriate loan systems


Communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/or closing information.


Apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B, etc).


Meet department productivity and quality standards within department turn-time standards.


The incumbent reviews vendor reports, contacts customers, loan officers and/or branches to obtain routine loan documentation, resolves documentation issues for new loan applications. The incumbent must have excellent oral communication skills, knowledge of loan processing and related vendor reports and must be familiar with state and federal regulations. The incumbent is required to meet department productivity and quality standards.

Qualifications

High School Graduate or equivalent


Minimum of 1 year mortgage processing experience


Ability to handle high volume work in a fast-paced environment


Self-starter and comfortable functioning as a team player


Goal oriented and successful at meeting deadlines


Excellent written/oral communication and interpersonal skills


Outstanding organizational skills and strong attention to detail

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:15AM-5:00PM
Overtime as required

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386361]]> Wed, 09 May 2012 16:00:00 GMT 2424858-Providence-Corporate
The Risk Manager II position will contribute to the development of Risk Architecture Management Information reporting for CFG RBS Citizens. The candidate will work with Risk Architecture colleagues and business partners in Finance and Treasury to develop dynamic, forward-looking management information reports focusing on the level and types of risk RBS Citizens is willing to take, enabling business executives to anticipate risks and develop strategies for responding to actionable reports.
The candidates initial deliverables will be focused on producing Credit MI executive reports measuring performance of risk appetite for RBS Citizens loan and non loan credit asset exposure, including the utilization of attestation framework of credit inputs for the Chief Risk Officer as required for the RBS Group, the Financial Services Authorization (FSA) and US Regulators for Basel Pillar I and Pillar III disclosure.
The position will support Risk Architecture Reporting and Analysis for the Group Risk strategic initiatives related to Credit Risk MI, including line-of-sight to legal entity and Group divisional hierarchies and reconciliation of the reporting from local and group reporting systems.
Closely follow internal business developments within Wholesale and Retail portfolios, assessing the potential impact on the RBS Citizens risk management program. Regularly meet with credit officers and business lines to discuss strategy, performance and risk management. Establish and follow standards of external sector-wide developments and assess and document their potential impact on progress internal strategy.
Perform analysis and interpret financial, credit, treasury and RBS Group reports and external benchmarking standards.
Author monthly rating assessment summaries, including commentary with supporting analytic evidence for RBS Citizens and present to internal Sr. Executives. Participate in the preparation of special reports.
Participate and contribute to internal discussions on identified issues in review meetings with senior management based on the content of the rating assessment and establish and management action plans to close self-identified gaps.

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Bachelor Degree in Finance or Accounting required, Master’s Degree preferred


3-5 + years, Analytical, Compliance, Risk experience, Project Management, Market, Liquidity Risk Management, or related experience in the financial services industry

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386437]]> Wed, 09 May 2012 16:00:00 GMT 2425079-Providence-Corporate
The candidate will be responsible for reconciling and reporting of the risk exposure data used to calculate and analyze the risk adjusted equivalent balance sheet.  The role includes interaction with numerous business partners including RDP information technology, CFG credit risk and RBS global financial services teams to develop completeness, accuracy and consistency of the data used in the calculations.  The candidate will be responsible for identifying data quality defects and inefficiencies in the foundation exposure data used for calculations, reporting, identifying their root cause and guiding data quality remediation. In addition, this position will be responsible for supporting management and external exposure reporting process both on a production and ad hoc basis.  The initial focus of this position will be to reconcile the existing data feeds to general ledger and Walker, research variances, prepare adjustments and to participate in all projects related to existing and new feed development.   
 

Qualifications

Bachelor's Degree in Accounting/Finance 4 years experience in accounting or audit preferred

Significant portion of prior work experience must be at a financial institution or public accounting firm in a financial reporting and/or financial control capacity

Results driven, detail oriented professional 

Knowledge of Basel accords and/or regulatory capital requirements preferred

Excellent written and oral communication skills required

Strong interpersonal, analytical and problem solving skills required

Comprehensive operating knowledge of Microsoft Office suite of applications and advanced technical skills required

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386279]]> Mon, 07 May 2012 16:00:00 GMT 2425036-Providence-Corporate
Process and fund retail installment contracts from automobile dealers. 
Documentation review to ensure compliance.
Support RBS Citizens Credit and Sales Department with necessary steps in the processing/funding process.
Adhere to all Compliance policies, customer experience expectations and department policies and procedures.
Handle dealer phone calls; answer questions regarding Funding. 
Candidate will be required to learn all aspects of the Auto Finance Department and help as needed.  
 

Qualifications

High School Diploma

1 year customer service experience.

The individual will need to possess computer skills, knowledge of a 10 key calculator and data entry skills along with some phone experience.

Environment is very fast paced and team oriented.

There are daily goals and deadlines to be met.  

 
  

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Tuesday – Thursday 1:30 – 10:00; Friday & Saturday 11:30 – 8:00.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386075]]> Mon, 30 Apr 2012 16:00:00 GMT 2395865-Providence-Corporate
The SAS Platform Administrator 2 will:



Serve as the technical lead, lead administrator for our BI Center of Excellence (CoE).

Help define, and enforce, BI standards and roadmap, starting with the development, use, and administration of SAS products, which includes Base SAS (v9), SAS Enterprise BI, SAS Grid Manager, SAS Data Quality Solution (DataFlux Data Management Studio, etc.), SAS Scoring and Analytics Accelerators for Teradata, SAS Enterprise Miner, SAS Enterprise Guide, SAS Model Manager.

Manage the SAS architecture resources of the organization. Ensure data integrity, accessibility, and security. Job scheduling, workspace structures and user resource/space administration and tracking. Administers SAS servers and aides in optimizing and trouble-shooting environment. Improves SAS servers’ performance through diagnostics and tuning tools.

Collaborate on the integration of SAS products with other enterprise-standard platforms and tools (e.g. Teradata, CAAutoSys, IBM Tivoli Netcool, Microsoft SharePoint, LDAP / Active Directory, etc.)

Develop reports, charts, dashboards, etc. using the SAS platform’s metrics, audit, and meta data.

Manage the SAS platform and application content through the entire application life cycle management using enterprise standard tools, defining and developing procedures as needed.

Provide insight into SAS tools’ use for BI development and analytics.

Mentorand transfer knowledge/skills to others.


Qualifications

A minimum of 5 years in-depth, hands-on, proven experience with the administration and use of the SAS platform components, including a strong understanding ofBase SAS (v9), SAS Enterprise BI, SAS Grid Manager, SAS Data Quality Solution (DataFlux Data Management Studio, etc.), SAS Scoring and Analytics Accelerators (preferably for Teradata), SAS Enterprise Miner, SAS Enterprise Guide, SAS Model Manager, SAS Web Report Studio, Information Map Studio,SAS Information Delivery Portal.

Demonstrated ability to perform as SAS administrator and SAS developer using SAS Server Architecture supporting geographically dispersed user base.

Thorough knowledge of SAS back-end servers include Stored Process Servers, Workspace servers, and Metadata server

Detailed knowledge of the SAS architecture in a Linux and/or UNIX environment.

Superior communication skills – verbal, written, listening and presentation.

Scripting: KornShell, Bourne, Bash, or Perl



2+ years experience in analysis, design, development, testing, and implementation of various SAS Business Intelligence applications.

Experience with SAS OLAP Cube Studio, SAS Stored Processes, SQL, Macro, ODS, JBoss.

Sound knowledge in the data warehouse data model techniques for denormalizing data for reporting and analysis

Experience with web technologies like JavaScript, AJAX, JSP, ASP, etc.

Background and/or knowledge of ITIL



BS in Computer Science, or related area; or equivalent professional experience



Certification in SAS Administration

Certification in RHEL

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385736]]> Sun, 29 Apr 2012 16:00:00 GMT 2391922-Providence-Corporate
RBS Citizens Financial Group, Inc. seeks a Senior Risk Analystfor its Cranston, RI location.
Duties:



Serve as regulatory affairs specialist with responsibility for ensuring effective U.S. and offshore financial regulatory compliance utilizing knowledge of complex banking laws and federal regulations, including GLBA, SOX, FDIC, FRB and OCC compliance requirements, as well as knowledge of banking operations, functions and processing.

Conduct risk testing of regulatory environment and review operational and functional testing of deposit functions utilizing Mainframe.

Review internal operational controls of relevant teams across the Technology Services Americas (TSA) department, and identify Operational and Regulatory risks that are deemed deficient.

Document findings and present assessment reports of potential risk exposure to executive management, regulators and other stakeholders.

Assist with “Are You in Control” (AYC) reporting to UK parent company as required.

Review testing processes and progress with business line, and leverage internal tool sets to challenge inefficient processes,and implement new/enhanced processes.

Perform Program Management Office testing and project review. Contribute to development of department policies and procedures for TSA Regulatory Risk Testing Team including recommending improvements.


Qualifications

 Bachelor’s degree followed by five (5) years of progressive post-bachelor’s experience in position offered or related position.  Full term of experience must involve risk testing/review to ensure U.S. and offshore regulatory compliance with GLBA, SOX, FDIC, FRB, and OCC banking laws and requirements; and utilizing Mainframe.
 

Other Information

Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386037]]> Sun, 29 Apr 2012 16:00:00 GMT 2391913-Providence-Corporate
The Risk Specialist II will support the development, execution and maintenance of the Risk Management framework.  Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs.  This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues.  Will ensure timely communication of pertinent analysis of monitoring and validation efforts.  Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
 

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required, Master’s Degree preferred


7 + years, Analytical, Compliance, Risk experience,  financial industry experience with 5 yrs risk management
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385798]]> Sun, 29 Apr 2012 16:00:00 GMT 2391910-Providence-Corporate
Responsibilities include the analysis, design, testing and implementation of application enhancements, or upgrades and production problems. Primarily working with the managers and supervisors of DMMFO Departments to define the needs and objectives which will further assist in automating functions and streamlining operations while continually improving customer service. This role requires a detailed knowledge of department function(s) and must be knowledgeable in areas of technology and systems management. This role provides technical support for complex system application(s), problem solving, and system documentation.

Works in conjunction with DMMFO manager/customers to define requirements for system enhancements and improvements. This role is relied upon by management to make independent decisions and exercise independent judgment to create solutions for complex problems or system changes. Provides expert advice to business lines for system changes.

Analyzes and solves complex production problems related to the system(s). Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. May develop and maintain certain complex transactions to achieve customer satisfaction.

Provides assistance to staff/customers regarding the implementation of new/updated processes. May also includes training staff/customers. Manages multiple small to medium scale projects.


Acts as a liaison between DMMFO departments, product management, programmers and/or vendors to address system problems and enhancements. Analyzes and is relied upon to create and offer solutions to solve complex production problems related to the system(s).

Expert knowledge to independently develop and maintain certain complex transactions to achieve customer satisfaction. Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements.

Provides assistance to staff/customers regarding the implementation of new/updated processes. May also includes training staff/customers. Manages multiple small to medium scale projects with little or no supervision. Represents the business as the subject matter expert and liaison between DMMFO departments, product management, programmers and/or vendors to address and provide solutions to system problems and enhancements. Is relied upon by the business to independently offer solutions based on system expertise.
 

Qualifications

Strong organization skills


Strong ability to multi-task


MS Access Data Base, MS Excel, MS Word and MS PowerPoint


Strong time management skills


Strong written and verbal skills


Strong interpersonal skills


Quantitative & qualitative reasoning skills


Project Management and Business Process Development skills


Strong fundamental knowledge of computers; mainframe, personal and distributed computers, and software applications for areas supported


Solid knowledge of programming, systems analysis and testing principles


Knowledge of Avaya Predictive Dialing System preferred


Lead business process or business objective


Bachelor Degree required


6 + years of Collections Call Center Management or business line experience,  Project coordination experience, System / business process testing methodologies, professional experience in analysis, operations, systems.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Tuesday - Saturday 7:00AM - 4:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385914]]> Thu, 26 Apr 2012 16:00:00 GMT 2385712-Providence-Corporate
Mentor other DBAs in connection with their skill development objectives.

Providing Production support of large, 7x24 Teradata database supporting active warehouse applications.

Troubleshooting Production problems and working effectively with other team members to identify and address problems.

Scripting for database monitoring and to automate routine tasks.

Performing data analysis to provide management with timely and accurate information.

Performing data management tasks as required loading, editing, restoring and removing data at the requests of our clients.

Researching, testing and coordinating application schema upgrades.

Tuning of SQL code and assisting developers in writing and tuning SQL queries.

Testing of new features or 3rd party tools.

Interacting with Teradata support to resolve issues.

Logical and physical database design.

 

Qualifications

Bachelor’s degree in Computer Science or related discipline.

Minimum 5 years experience with verifiable skills on Teradata – administration certifications in recent releases preferred.

Exceptional problem solving skills.

Strong communication skills.

Scripting languages and strong knowledge of the Linux operating system.

Banking or financial reporting experience helpful.



Expert knowledge of Teradata 13.10.

Expert knowledge of Linux

Expert knowledge of Teradata utilities such as TASM Workload Manager, Priority Scheduler, Performance Management, Lock Display (transaction level), Show Locks (Utility level), Query Monitor, Query Logging, Query Session, Performance Monitor, User Management - creation of databases, users, accounts, roles, and profiles, Access, Space Allocation and Usage - perm, spool, and temporary space, SQL Performance Tuning, TD Administrator.

Expert Knowledge of Teradata Privacy and Security best practices including Roles and Profiles, and access views.

Experience using View Point monitoring tools.

Experience with Teradata storage systems and space management with the ability to develop near term growth projections.

Strong SQL skills. Ability to code and recompile packages and code functions and procedures preferred. Experience in tuning SQL code.

Experience with the Erwin Data Modeling tool and Logical/Physical data modeling.

Expertise in backup/recovery/fail-over methods and best practices.

Clear understanding of RDBMS fundamentals.

Ability to write clear documentation of operating procedures, and ability to write specifications for applications to be developed.

Exceptional communication, problem solving, and teamwork skills.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM - 5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
385968]]> Thu, 26 Apr 2012 16:00:00 GMT 2385662-Providence-Corporate
The Risk Specialist II will support the development, execution and maintenance of the Risk Management framework.  Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs.  This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues.  Will ensure timely communication of pertinent analysis of monitoring and validation efforts.  Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
 

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required, Master’s Degree preferred


7 + years, Analytical, Compliance, Risk experience,  financial industry experience with 5 yrs risk management
Must be available to travel as needed.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, NA  to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregenancy, veteran or military status, marital or domestic status, or any other factor protected by federal, state, and/or local laws.
385814]]> Thu, 26 Apr 2012 16:00:00 GMT 2385661-Providence-Corporate
This position is for a Lean Change Agent working on the RBS Citizens Lean Deployment Team.  The purpose of the Lean Change Agent role is to work alongside the Lean Leader to implement Lean Transformation within the project locations. The Lean Change Agent will work in an expert role to deliver agreed upon objectives and act as a coach to operations management to develop their Lean capability.

Perform process diagnostics and or local diagnostics to identify the key opportunities within the project area. Support Lean Leader with local planning and facilitate the development of local plans to introduce Lean tools and techniques to project area.

Support Lean implementation against agreed objectives, introducing Lean methods, including but not limited to: Process Mapping, Visual Management, Workplace Layout, Standard Work and How to Reduce 8 Wastes. Coach Team Leaders and Managers to lift their capability with respect to the understanding and practical application of Lean.

Run and deliver training programs to support Lean implementation and knowledge transfer. Conduct audits of status against plan and create, review and update implementation plans to close any gaps. Liaise with Lean Leader to identify, capture and appropriately escalate project risks and issues.
 

Qualifications

Strong communication and inter-personal skills giving the ability to influence others


Demonstrated commitment to personal development


A flexible approach to work with the ability to accept and champion change


Ability to work to tight deadlines and to prioritize a large number of conflicting and frequently changing priorities


Influencing and proven networking skills that enable change to take place


Ability to be mobile and support waves of change activity across the US  Operations footprint which may result in being away from home 3 or 4 nights per week, depending on project location


This role differs from previous continuous improvement roles in the intensity, focus, and level of technical and influencing expertise and its parallel focus on developing lean management systems, thinking and culture


High School or Equivalent required, Bachelors Degree preferred


1-3 years Change management role, i.e. work-out, Lean Six Sigma Green Belt, Training and coaching at senior management level and above and Process re-design and improvement.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385896]]> Wed, 25 Apr 2012 16:00:00 GMT 2384479-Providence-Corporate
Citizens Bank is seeking an experienced risk technology leader with a wide range of experience and a record of demonstrated strategic direction, business knowledge, as well as an effective delivery to enable improved business capability across a global function. Sought out to manage complex risk issues, rebuilding of department functions, building strong long term business relationships, and able to work effectively with senior leadership to drive a strong risk culture across business functions. Demonstrated ability to drive results by leading through others, with a focus on department and talent development combined with strong performance management.
Role is responsible for the oversight of Technology Risk for Citizens Financial Group and RBS NV in the Americas.
The objective of the role is as follows:



Provide consultation to the business to ensure an appropriate understanding of risk frameworks and support the business’ risk appetite which will ensure self awareness is core to how the business functions.

Deliver for the technology risk business in a regionally focused operating model that is aligned, to the extent possible, globally.

Ensure the Americas Regulatory expectations are understood and ensure Technology meets the required expectations as appropriate across multiple legal entities.

Enable a successful people change program across Technology Risk by demonstrating strong management leadership talent as well as demonstrating delivery.


Qualifications

10+ years of experience in an Information Technology Risk management role

5+ years of experience in a financial services company is a strong advantage

Infrastructure strategy creation, policy setting & management, specifically in security services,  including Development and Testing and Incident Management

Experience with Risk Management methodologies

A background in a Regulatory environment and handling legislative developments

Previous  experience with Large scale Program delivery of technology solutions

Previous experience managing Third party suppliers and outsourcing management

Proven experience of management of complex systems and technologies in an    enterprise scale business

Bachelor Degree required, Master’s Degree highly preferred, Certification or Licensure

Proven ability to manage complex stakeholder expectations

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385861]]> Tue, 24 Apr 2012 16:00:00 GMT 2381807-Providence-Corporate
Execute independent self-testing and assessment of Consumer Banking OpsRiskCenter (ORC) control inventories

Perform control testing and assessment of controls related to SOX, GLBA, AML and additional regulatory requirements.

Coordinate and maintain the documentation needed to complete business unit specific testing

Provide a superior customer experience to Consumer Banking colleagues and business units

Gain understanding of regulations and processes that pertain to Consumer Banking business units

Gain understanding and impact of Group Policy Framework specific to Consumer Banking

Support the development, implementation and maintenance of assurance testing

 

Qualifications

3 years risk experience preferably in an audit environment

Proficiency in OpsRiskCenter RCSA module preferred

Effective written and verbal communication skills

Highly-motivated and detail-oriented individual with strong analytical, organizational and critical thinking skills.

Ability to work independently on several projects at once

Proficiency in Microsoft Word and Excel programs

Lending background preferred        

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385556]]> Sun, 15 Apr 2012 16:00:00 GMT 2355528-Providence-Corporate
Join Us for a new opportunity in great technology area and work with some of the best folks in the business! Join a team that is leading the peer segments in retail banking channels. 

RBS Citizens’ Technology Services America division is looking for a talented and highly motivated individual for a Senior MQ, Message Broker, Datapower Administrator to support the Middleware projects. 

Primary Function:


The Senior MQ, Message Broker and Datapower Administrator will be responsible for the Design, Customization, Implementation and support of robust, secure, scalable Middleware systems on AIX, Linux, Solaris and Windows platforms. This position also has potential for leadership role in the team and manage MQ, Message Broker and Datapower Administrators under them.


 


Responsibilities/Duties:


Integrate simple to moderately complex MQ, Message Broker, Datapower Java/JEE, WebServices applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include MQ Message Broker install, queue configuration, Datapower configuration, broker configuration, EAR and BAR file deployment, database connectivity, and troubleshooting.

Provide PROD On-Call support for applications once they go-live.


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the  team, working well with CSG teams and external group teams


Enhances team productivity by helping others

Formulate and enforce application deployment and integration standards

Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology). Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.) . Uses fact finding techniques and analytic tools to identify problems. Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause. Recognizes the need to escalate problems to a higher level.

Delivers the performance that colleagues require. Takes personal ownership for problems, and follows through to ensure that solutions meet needs. Effectively documents solutions. Ensures knowledge transfer to work group/project peers
 

Qualifications

The Senior MQ, Message Broker, Datapower Administrator should have the following qualifications:

Typical Minimum Education:  Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 5 years experience

Technical: 


Solid understanding of the following technologies: WebSphere MQ 6.0, WebSphere MQ 7.0, Message Broker 6.0, Message Broker 6.1, Message Broker 7.0, Datapower XI50, Message Broker Toolkit, SSL, AIX, Linux, Solaris, Windows 2000 Server, Windows 2003 Server, Windows XP Professional, FTP, SMTP, Version management – PVCS, CVS, VSS.


A firm understanding of web application coding utilizing Java, JEE, and WebServices.


Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.


Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.


Highly proficient with Microsoft Office Tools.


Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.


Experienced in MQ, Message Broker Installation, configuration, upgrades


Experienced in queue cluster set up, configuration and management, configuring data sources, repositories, system and server log analysis and trouble shooting, performance tuning, security management, DQE and MQ cluster configuration, MQ Error log and FDC analysis and troubleshooting, Security management (including SSL), Message Broker Flow Deployments, EAR and BAR file deployments.


Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


Experience with a testing tools such as RFHUTIL, JUnit, Load Runner, SOAP UI, and XMLSPY.


DataPower Appliance Administration is required.


WSRR knowledge is an add-on plus.


Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


Experience with Web Services, SOAP and XML


Experience with build and deployment automation


Excellent written and verbal communication skills and demonstrated ability to mentor others.


Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred

Knowledge: 


Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


Experience with the setup, management, security, and optimization of IBM MQ and IBM Message Broker on AIX, LINUX, Windows servers.


Good understanding of RDBMS systems such as Oracle, Microsoft SQL Server, DB2.


WebSphere Application Server 6.1/7.0 Administration skills is an add on plus.


HTTP WebServer Administration is also an add on plus.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385523]]> Sun, 15 Apr 2012 16:00:00 GMT 2355523-Providence-Corporate
The ideal candidate will function as a Senior Teradata Logical Data Architect, participating in the design and implementation of Teradata FSLDM that can support the ongoing company growth. The successful candidate should have the combination of education and experience that provides the basis for delivering the necessary job functions, skills, and knowledge as described in this job description.



Architecting and implementing high quality Data Warehouse solutions using company approved platforms such as Teradata. Must be aware of migration and implementation plans that address both tactical and strategic needs.

Define and govern Teradata FSLDM logical model and data warehouse best practices and standards to include software development practices, design styles and software deployment. Analyze technologies, technical processes and/or functions, document findings, identify areas for improvement and create specifications and implement.

Provide strategic direction to the organization by creating reference architectures and defining governance for the overall Teradata deployment strategy.

Mentor other team members on new and existing technologies and help guide the Teradata development process.

Design and normalize the logical data model to third normal form.

Facilitate the discovery of entities, attributes, relationships, and business rules from the functional experts and the user community.

Develop and manage data models and associated metadata for the enterprise.

Recommend and establish standards, guidelines, and procedures for design and maintenance.




 

Qualifications

Expert knowledge of Teradata Architecture

Expert knowledge of Teradata FSLDM

Expert knowledge of data warehouse and relational data modeling design

Expert knowledge of Erwin tool

Experience with Data Analysis and Data Profiling

Experience with Teradata, Oracle, SQL Server, DB2 UDB and DB2 Mainframe.

Knowledge of Banking and Financial Services

Knowledge of ETL and Business Intelligence

Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

A minimum of 7 years experience providing data modeling architecture/administration/development in a Fortune 500 company.

3-5 years of experience with Teradata FSLDM & Data Warehousing

Additional 3-5 years working in another role within a data warehouse team, such as business/data analyst, quality assurance analyst, or ETL developer. 

Experience with SAS Business Intelligence and/or Oracle Business Intelligence is a BIG plus

B.S. in Computer Science, MIS or Electrical Engineering or a related quantitative discipline.

Graduate degree in Business, Computer Science or a related quantitative discipline is a BIG plus.

Personal skills: Possess a strong work ethic, self-starter, creative, a focus on customer service, possess a high level of energy, enthusiasm, have strong oral and written communication and people skills, team player, strong organizational skills, and the ability to multi-task, commitment and appreciate the application of technology in support of our business.

Banking or financial reporting experience helpful.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385491]]> Thu, 12 Apr 2012 16:00:00 GMT 2348224-Providence-Corporate
This position reports to the Regional Team Manager who reports to the Underwriting Group Manager. 
Underwrite pre underwritten conventional first mortgages prepared by a Junior Underwriter.
Underwriting complete product offerings including automated and manual portfolio, Jumbo, FHA, VA, Bond Agency, and Construction-to-Perm loans.
Utilize your knowledge and experience to serve as an advisor for junior members of the department.
ensuring material information captured in the automated underwriting system is accurate at time of review.
proactively suggesting program alternatives for customers who do not qualify for terms initially submitted.
Demonstrate sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making.
meet or exceed productivity levels established by Management and credit quality standards set forth by RBS, while responding timely to quality control and audit reviews when requested.
assist the Group Team Manager when necessary and provide training when required.
In depth knowledge of all legal, compliance, regulatory and investor requirements for the product set.
Is a resource for operations and sales colleagues regarding specific product requirements for loans in process.
Provide exceptional customer service in all written and verbal communications to both internal and external customers.
General Supervision:  Incumbent develops procedures for performance of a variety of duties or performs complex duties within established policy guidelines; responsible for a defined set of assignments, e.g., all financial activities for the department; is expected to determine and create necessary procedures to set priorities and meet specific goals and objectives of the function or unit.  (Typically pertains to advanced technical, senior professional, unit supervisor).
Interact with internal and external clients including Loan Officers, operations managers, processors, quality and risk personnel.
This is a loan decisioning position with significant financial and risk impact to the business. 
 

Qualifications

High School or Equivalent (GED) - Required.
Certification or Licensure, other Education or Training - Preferred.
Mortgage and equity industry experience.
Extensive knowledge of underwriting guidelines.
Extensive knowledge of Government products and guidelines.
Detail and organizational skills.
Customer service skills.
Excellent written and verbal communication skills.
8 years of Mortgage/equity underwriting experience in another lending institution.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385382]]> Tue, 10 Apr 2012 16:00:00 GMT 2343531-Providence-Sales-and-Service
Design and document Data Integration architecture, including platforms, systems, and data

Present, communicate and translate technical architecture to all stakeholders, including business line stakeholders

Compile and maintain/update standards and best practices for Data Integration methodologies, culminating in Center of Excellence for DI practices at CFG

Administration of Data Integration platforms

Design, develop and deliver ABC (Audit, Balance, Control) layer for both new and existing projects.

 

Qualifications

Minimum Edcuation:



Bachelor’s Degree or equivalent 

Required Skills:



7+ years of hands on IBM Datastage development (version 8.1 or newer preferred)

7+ years UNIX: AIX and Linux OS, Directory structures and permissions, UNIX scripts, Standalone server environments.

9+ years of RDBMS experience with Oracle , MS-SQL Server 2005, Informix, Teradata and DB2

7+ years of programming in PL/SQL, Shell scripts and utilities in Teradata like MLoad, FLoad and BTEQ.

5+ years of data mapping and modeling

Additional Skills:



5+ years of SAS development (AML/KYC experience preferred)

2+ years of project management experience related to delivering an Enterprise Data Warehouse program

2+ years of development of operational and/or financial reports using tools such as Cognos, Business Objects, OBI, etc.

Preferred Certifications:



 IBM Information Server

SAS

Teradata

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385114]]> Sun, 08 Apr 2012 16:00:00 GMT 2335271-Providence-Corporate
 The Risk Associate is responsible for reconciling and reporting of the risk exposure data used to calculate and analyze the risk adjusted equivalent balance sheet.  The role includes interaction with numerous business partners including RDP information technology, CFG credit risk and RBS global financial services teams to develop completeness, accuracy and consistency of the data used in the calculations.  The candidate will be responsible for identifying data quality defects and inefficiencies in the foundation exposure data used for calculations, reporting, identifying their root cause and guiding data quality remediation. In addition, this position will be responsible for supporting management and external exposure reporting process both on a production and ad hoc basis.  The initial focus of this position will be to reconcile the existing data feeds to general ledger and Walker, research variances, prepare adjustments and to participate in all projects related to existing and new feed development.    
 

Qualifications

 Bachelor's Degree in Accounting/Finance 8 Years experience in accounting or audit preferred Significant portion of prior work experience must be at a financial institution or public accounting firm in a financial reporting and/or financial control capacity Results driven, detail oriented professional.

Knowledge of Basel accords and/or regulatory capital requirements strongly preferred .

Excellent written and oral communication skills required Strong interpersonal, analytical and problem solving skills required.

Comprehensive operating knowledge of Microsoft Office suite of applications and advanced technical skills required


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384963]]> Tue, 03 Apr 2012 16:00:00 GMT 2325374-Providence-Corporate
This position may be required to support the several departments within the Debt Management, Mortgage and Fraud Operations Group.  This role will include mail, reporting and researching.  This role may also include invoicing, monetary transactions, recovery account set up, coordination of titles, filing claims, chexsystem updates, reconciliations and specialized letters.
Mail- This would include all processing of the departments’ mail; identifying, logging and distribution.  
Monetary Transaction – This would include processing of transactions related to allocation of funds.  Processing would consist of but, may not be limited to the following types of transactions: Check processing, all automated payment systems (i.e. Epost, Princeton, eCom, RBS Lynk), Bank Right of Offset, Check Automation Technology (CAT), Wire Transfers, Stop Payment Requests, Return Deposit Items (RDI), Increase to charge off, Payment Reversals, Extension Payments, Paper Ticket Processing, Specialty Queues and Post Sale Process.
Reporting - Manually retrieving, updating and maintaining departmental reporting functionalities that are utilized by all levels within the department.
Research- Utilizes internal bank tools and websites to help facilitate the locations of missing payments as well as researching invoices and possible misapplied payments.
 

Qualifications

Highly Organized

High aptitude for Verbal and Written communication skills

Excellent Time Management Skills

Highly Detail Oriented

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384825]]> Mon, 02 Apr 2012 16:00:00 GMT 2321389-Providence-Corporate
Leads the overall design and development of quality data warehouse and business intelligence solutions focusing on cube creation, Framework Model development and reporting artifacts.

Works closely with the Data Architecture and ETL design teams to review physical data designs.

Expertise working with Cognos 8.x and 10.0

Advanced Cognos Framework design, development, and optimization skills, advanced Cognos reporting skills and advanced Cognos transformer skills

Plan out the installation and configuration of the Cognos Platform

Plan out the Cognos Software Configuration and Version Control approach and best practices

Play a significant contributing role in End User working sessions focus on the interaction with the Cognos layer

Help design and configure the Cognos Connections Portal

Analyze and include the use of other toolsets including the SAS suite of analytical products

Providing direction and management of a team of Cognos developers

Providing guidance and best practices to supported groups using Cognos 


Qualifications

8+ years of large-scale BI project design and architecture experience

7+ years in the following: Cognos 8 BI (Cognos 10 is also desirable), Framework Manager, Report Studio, Analysis Studio and Power play Transformer

Experience is SAS analytical toolsets a plus

Experience should include installation and optimization of the Cognos BI environment

Strong understanding of data analysis, dimensional modeling, data integration and warehousing design principles

Ability to work with business users and sponsors to gather requirements and interpret these requirements into technical specification

Ability to create a project plan/estimates to deliver on these requirements

Strong understanding of and experience with project management methodologies

Ability to manage highly complex projects across multiple technical areas

Excellent verbal and written communication skills

Leadership and team building skills

Ability to delegate, influence and motivate effectively

Ability to flexibly manage multiple priorities simultaneously independently or as part of a team.

Ability to build strong teams

2-5 years in Financial Services preferred

Experience in Wholesale and Retail lending a plus


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384878]]> Mon, 02 Apr 2012 16:00:00 GMT 2321363-Providence-Corporate
Exciting new opportunity in great technologies, work with some of the best folks in the business! Join a team that is leading the peer segments in the Bank's core business functional areas. If you are someone looking to lead the design of strategic technology solutions for one of the largest banks in the nation - then this is the opportunity for you!
 RBS Citizens’ Enterprise Technology division is looking for a talented and highly motivated individual for a senior level Solution Architect to support the design and delivery of enterprise level technology solutions for the Bank’s Commercial Banking, Finance, HR, Legal, and Risk business lines.  The Sr. Solution Architect position will interface with vendors, developers and business lines to define and design technology solutions to solve business problems that ultimately drive the efficiency and success of these groups.
 Key Responsibilities:
• Perform high level and detailed design and planning for complex business requirements spanning multiple enterprise systems.
• Adhere to architecture standards, lead technical presentations and provide best practices regarding development and implementation options.
• Communicate effectively and appropriately to team members both up and down the organization, including business line, technical and vendors.
• Deliver distributed applications expertise and innovation to a distributed project team with varying experience and skill profiles.
• Understand application integration across every tier, including desktop, application and middleware tiers, database, business intelligence, and mainframe.
• Contribute to architectural and design feasibility discussions, prototype development, and perform design and code reviews, and mentor team members.
• Ongoing support for business critical applications in QA and production environments.
• Build a core understanding of the entire solution, and support the implementation, roll out and subsequent releases.
•Takes personal ownership for problems-follows through to ensure that solutions meet needs.
•Effectively documents solutions
•Ensures knowledge transfer to work group/project peers
•Demonstrates critical thinking
•Identifies and analyses improvement opportunities
•Troubleshoots and effectively resolves difficult or unusual problems.
•Effective in solving problems in a team environment
•Develops and implements structured processes or programs to facilitate knowledge transfer and prevent knowledge loss
•Analyzes trends in technology and customer requirements to develop standard solutions
•Brings successful resolution to high impact and/or complex and/or chronic cross-functional problems
 

Qualifications

7 or more years demonstrated experience designing, building, implementing and supporting enterprise applications.
Demonstrated fluency in .NET, JEE and Object-Oriented technology along with an understanding of middleware, web integration, and data warehousing principles.
Strong relational database skills and experience on Oracle including logical design, development of  queries and packages/procedures.
Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.
Experience creating appropriate technical design documentation, including conceptual solution approaches, options analysis, and detailed models.
Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC.
Experience designing and developing solutions with separation of layers, including data, business logic and presentation.
Knowledge of Development Frameworks, Application Platforms, Message Queuing, ETL Patterns and SOA a definite plus.
Experience with Web Services, SOAP and XML.
Experience with build and deployment automation.
Excellent written and verbal communication skills and demonstrated ability to mentor others.
A background in financial services or banking environment, and familiarity with regulatory and technology risk requirements is preferred.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385024]]> Sun, 01 Apr 2012 16:00:00 GMT 2317485-Providence-Corporate
Provides program management expertise to ensure multiple business level projects are planned, organized, controlled and delivered within the Risk Architecture Program Management Office (RAPMO) portfolio working directly with project sponsors and teams. Program efforts have a larger scale and impact than most individual project efforts. Typically these efforts involve several parallel projects, subject matter experts, managers and key stakeholders.  The outcome(s) of a program effort may have a significant impact upon business economics and success of the business strategic plan.  These efforts may also consume significant amounts of funding.

Responsible for providing program oversight to a portfolio of complex / critical projects through the entire life cycle.  Ensure projects are structured, defined, sanctioned, initiated and completed.  Responsible for management of full project governance with all projects fully documented in accordance with requirements laid down by the Risk Architecture Program Office. Responsible for provision of timely reports on project status and representing the Program Office at relevant Steering groups, Program Implementation Boards and Project Control Committees.

Manage research to determine and quantify options/solutions to meet strategic fit. Regarded internally as a key resource, providing specialist knowledge and support to project teams to shape business development and resolve business issues. Will ensure that own knowledge is up to date and is reflective of best practice (particularly Business Change Framework). 

Ensure effective team identification of and act as escalation point for program risks, issues, assumptions and dependencies within the program portfolio, working with the team to devise and implement effective mitigation strategies taking corrective action to achieve resolution to the satisfaction of business sponsors.  Create, foster and instill a climate of adding value in delivering programs by striving for excellence and contributing to the overall development of Risk Architecture strategy.  May be required to provide input to business strategy and prioritization of the portfolio.

Define and manage the scope of the program in agreement with project sponsors, own and manage program goals, risks, issues and resources. Extensive liaison and direct contact with a diverse range of businesses and functions, both within and outside of the Risk Architecture group and outside RBS Citizens NA.

Leadership Accountabilities:

Process/Continuous Improvement: To identify and initiate improvement projects within the operational area that will enable improvement of overall business unit performance. Responsible for change readiness, implementation and delivery of change benefits. 

Risk Management: Be accountable for the identification (self-identification) and minimizing risk across areas of responsibility. Ensuring the reputation and financial robustness of the business unit is protected appropriately. Requiring maintenance of an appropriate control environment and self certification level.

Stakeholder Management: Develop and maintain effective working relationships with key stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives. Team Leadership: To create, plan and implement activities that will enable a highly motivated and highly performing workforce. Champion of Customer Service, change, culture, values and attitude across the business function.

Team Development: Create, plan and implement activities that will support the development of team members and create a culture of development across the business unit. 

Performance Management: Prepare, analyze and act upon relevant management information to ensure that each team meets agreed service levels and objectives.  Coach and develop staff. Review and follow-up with each individual’s performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).  Ensure policies for the performance management of individuals are implemented across all teams.
 

Qualifications

Strong knowledge of risk management principles and methodologies


Previous experience in a corporate risk management function with exposure to multiple disciplines preferred such as capital management, credit risk management reporting, loan loss reserve operations, credit risk data repositories and/or datamarts, data quality and governance.


Ability to assume senior program manager role as necessary


There may be a requirement for local travel.


Proven experience with large programs end-to-end delivery to time, cost and quality


Well rounded knowledge of banking products and terminology.


Ability to adapt to changing priorities


Strong problem solving and analytical capabilities


Strong written and oral communication skills are required


Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, Powerpoint, Word


Organizational awareness is required


Bachelor Degree required


15 years general business experience required, 10 years experience in Finance industry 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 Travel Percentage is local travel between CFG facilities only
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384843]]> Tue, 27 Mar 2012 16:00:00 GMT 2305668-Providence-Corporate
Identifies information technology project related security risks, vulnerabilities and/or threats proactively, and identifies effective methods for the appropriate mitigation of risks. 
 Works with application development teams during the SDLC process to reduce identified vulnerabilities within the application code. 
    Become familiar with both Information Security and Technology policies and procedures to ensure compliance.
  Serves as an internal information security consultant to the organization
    Participates in the implementation and interpretation of documented standards and procedures relating to information technology security.
   Works with application development teams to introduce improved coding practices into the development life cycle.
 Collaborates with the Technology network, infrastructure, and operations staff to provide guidance in appropriate security configuration and management.
   Conducts and/or coordinates risk assessments, penetration tests related to information technology security management and in support of compliance activities.
   Performs other duties as assigned  
 

Qualifications

  5 or more years experience preferred working in IT Security with an emphasis on consulting, architecture and engineering disciplines, or other related work experience.
 Strong knowledge of IT security management, practices, protocols, and information technology risk assessments.
 In depth knowledge of both current and legacy application software and security architectures.
  Experience with all aspects of IT infrastructure; including networks, platforms, and database systems.
 Independently maintain knowledge of new security developments and trends. 
 One or more of the following certifications: CISSP, CISM, CISA preferred
 Independent and able to perform tasks with minimum supervision. 
 Excellent communication and interpersonal skills.
Strong organizational ability.
Self-motivated and effective team member
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384625]]> Sun, 25 Mar 2012 16:00:00 GMT 2296329-Providence-Corporate
The Risk Associate will support the development, execution and maintenance of the Risk Management framework with selected Operational Risk activities for Consumer Banking, including issue management, non-compliance processes and loss data management. Demonstrate the ability to effectively manage internal control processes, self monitoring practices and the tracking and reporting of issues. Provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
Leadership Accountabilities: Assist in the delivery of plans and targets. Initiate and support process improvement activity and help to embed a culture of continuous improvement. Foster an environment of cooperation and change. Work closely with the business units to understand process changes and the impact those changes have to the overall control environment and the risk program.
Customer Service: Be a role model to drive customer service values and effective management of customer concerns and issue resolution. Set expectations of customer service excellence delivery.
Stakeholder Management: Develop and maintain effective working relationships. Partner with other department and/or divisions with common goals.
Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives.

Qualifications

Excellent organizational, analytical and follow through skills


Excellent writing and verbal skills


Solid knowledge of MS Word, Excel/PowerPoint


Strong knowledge of regulatory compliance requirements, risk management principles Resilient, independent, proactive professional with global perspective and detail orientation and financial services industry
Loss Event Certification required
Consumer Banking experience preferred


Excellent interpersonal and communications skills


Bachelor Degree required
 
5+ years, Analytical, Compliance, Risk or audit experience
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384818]]> Sun, 25 Mar 2012 16:00:00 GMT 2296306-Providence-Corporate
Develop and maintain an effective operational risk management framework across the Divisional  Business Units as aligned with the Divisional and RBSA Risk Vision, RBS Group operational risk standards and regulatory expectations

Coordinate and work with senior risk officers within the Division to promote a strong enterprise-wide operational risk management framework

Partner with other risk functions, RBSA Divisional Heads of Operational Risk and CROs to ensure timely identification, escalation, mitigation and management of Operational Risks

Proactively manage the Division’s aggregate operational risk profile and escalating operational risk issues to the CRO Divisional and RBSA Head of Operational Risk

Establishing a framework to manage operational risks across the Division

Establishing and enforcing minimum policies, standards and procedures for identification, assessment, control, monitoring and reporting of operational risk across the Division

Serving as an independent and objective central point for all operational risk-related issues that affect the Division ’s  risk profile and its short- and long-term strategic plans

Proactively managing the Division ’s  aggregate operational risk profile and escalating operational risk issues that may threaten the acceptable risk profile of the Division to the CRO and RBSA Head of Operational Risk

Developing and implementing strong divisional operational risk management monitoring, control and oversight processes in line with regional requirements

Operating within the three lines of defence governance model to ensure allocation of clear responsibilities for the management of operational risk, including robust challenge of the 1 st line business

Foster a strong Operational Risk management culture across the Division

Risk Management



Working with the CRO and the RBSA Head of Operational Risk to define the Division ’s operational risk appetite, where applicable, and ensuring that risk is managed in line with stated risk appetite

Overseeing the Division ’s Business Units’ effective implementation and execution of the operational risk management framework to meet Group standards and regulatory requirement

Working with the RBSA Head of Operational Risk and RBSA Divisional Operational Risk Managers in ensuring consistency in operational risk policies, standards and procedures for enterprise-wide operational risk issues, including but not limited to Loss Data Collection, Risk and Control Assessments (RACA), CECs and Key Risk Indicators

Ensuring that the Division ’s Business/Support Units proactively identify, report and analyze operational risks within their units, conduct root cause analysis of operational events and GNEPs, perform risk self-assessments, identify control gaps and appropriate remedial actions

Coordinating closely with the RBSA Head of Operational Risk and RBSA Divisional Operational Risk Managers on regulatory capital and group requirements

Managing the Divisional/Regional New Product Risk Assessment process, responsible for reporting and escalating to senior management as necessary

Responsible for implementation of the GPF across the division and ensuring that there are appropriate assurance activities in place. Overseeing GPL implementation across the division

Interfacing with the auditors and regulators on operational risk related matters; and analyzing and responding to audit and regulatory examination findings

Working with RBSA Head of Operational Risk to develop MIS which appropriately aggregates and monitors risk at regional and divisional levels for aggregate reporting and transparency, for management purposes and regulatory expectations

Supporting Operational Risk Groupwide, Regional and Divisional change initiatives

Ensuring key Operational Risk issues, including the vision, plan and approaches are communicated across the division

Providing training to 1 st line of defence as new Operational Risk tools and enhancements are released

Foster a strong Operational Risk management culture across the Division

Establishing a framework to manage operational risks across the Division

Establishing and enforcing minimum policies, standards and procedures for identification, assessment, control, monitoring and reporting of operational risk across the Division

Serving as an independent and objective central point for all operational risk-related issues that affect the Division ’s  risk profile and its short- and long-term strategic plans

Proactively managing the Division ’s  aggregate operational risk profile and escalating operational risk issues that may threaten the acceptable risk profile of the Division to the CRO and RBSA Head of Operational Risk

Developing and implementing strong divisional operational risk management monitoring, control and oversight processes in line with regional requirements

Operating within the three lines of defence governance model to ensure allocation of clear responsibilities for the management of operational risk, including robust challenge of the 1 st line business


Qualifications

B achelor degree required

15+ years of experience .  

Seasoned risk management professional with relevant operational risk experience, possessing a strategic as well as granular understanding of operational risk, including emerging risk issues and regulatory expectations for operational risk management at large, complex banking organizations.

Keen understanding, and experience with, operational risk advanced methodologies and standards, including tools, methodologies and databases required to support advanced operational risk management programs at large, complex banking organizations.

Proven ability to lead with authority at a large, complex organization to achieve results.

Ability to communicate with knowledge and credibility to all levels of management, including appropriate management committees, and offering well considered operational risk management solutions and recommendations.

Skilled in interacting with executive management and collaborating with peer functional risk and Business Unit managers to leverage available resources and talent.



Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384550]]> Sun, 18 Mar 2012 16:00:00 GMT 2276334-Providence-Corporate
The Senior IT Assurance Professional will assist in the delivery of a world class IT Assurance Test Program for a centralized technology organization.   They will be an IT Risk and Control subject matter expert requiring a broad exposure to and understanding of technology.  They will act as a point of escalation for Business Unit Risk Managers, Management, Business Partners, and team members.  They will need to be an adept and diplomatic communicator capable of managing discussions with conflicting points of view; capable of discussing potential concerns on a detailed technical level with technical support and at a higher business level with management and less technical colleagues.
The Senior IT Assurance Professional is responsible for performing the review, managing all notifications, status communication and reporting associated with a review.  They are responsible for ensuring that all assessments are completed on time and in compliance with internal and best practice standards; and that all risk assessment reports are produced to a consistently high quality. 
The Senior IT Assurance Professional will also play an active role in the continuous improvement of the Risk Team’s processes and procedures, in the expansion of the team’s testing program, and in the development of other team members.  They will demonstration strong leadership skills and interpersonal awareness that encourages open feedback and colleague affinity.
Business Management & Planning: Create, implement, and deliver on operational plans aligned with the quarterly, semi-annual, and annual test program target dates and deliverables. Contribute ideas, innovations and insights based upon knowledge and understanding of IT, IT risks and controls, personal experience, research, and observation.
Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.
Customer Service: To champion strong customer service attitudes and values.
Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.
Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience.
Qualities:



Asks insightful, open questions     

Uses appropriate communication channels to keep people informed.     

Adapts the method and style of communications to changing circumstances and needs.     

Runs meetings efficiently.     

Writes comprehensive concise and clear risk documents.     

Creates an environment where open, honest and constructive conversations are encouraged; supports people leaders to share their own beliefs and opinions and encourages others to do the same.       

Responds positively to challenges/questions and supports arguments with sound reasoning    

Works to achieve a win-win outcome     

Forms long term relationships and partnerships to maximize support for the business    

Consistently steps back from the detail to consider the bigger picture.  

Demonstration of strong leadership and interpersonal awareness that encourages open feedback and colleague affinity    

Co-operates with others to achieve business success.    

Seeks out opportunities to offer help and support across teams.    

Generates a climate of collaboration.    

Breaks down barriers to cross-functional team working.      

Facilitates dialogue between team members to enhance team achievement.    

Confidently and quickly addresses challenging business issues with empathy and understanding.   

Seeks views and opinions from colleagues


Qualifications

Advanced analytical skills
Excellent written and verbal communication skills
Excellent presentation and experience fielding questions
Advanced knowledge of MS Word/Excel/PowerPoint
Excellent interpersonal skills
In depth knowledge of financial services industry
Bachelor Degree required, Master’s Degree preferred
 Knowledge:
Direct experience or exposure to the following technologies: 



UNIX,

Mainframe,

Wintel,

various database platforms,  

web application architecture,  

.Net and classic programming languages.

Experience with Cobit, GLBA/SOX/PCI testing requirements required, including application and database attacks, malware, penetration and vulnerability testing

In-depth knowledge of regulatory compliance requirements and risk management principles.

Experience:



7-10 years professional experience, preferably in a financial services environment

5-7 years risk experience, preferably in a technology environment

Proven experience with highly complex risk issues in a technology environment

Experience implementing or evaluating IT Controls

A background in IT Audit, IT Risk, or Information Security is preferred.

Certifications Desired: CISA, CISSP, SSCP, CEH, or CISM
 

Hours and Work Schedule

Hours per Week:   40  
Work Schedule:    Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
384377]]> Sun, 11 Mar 2012 16:00:00 GMT 2256287-Providence-Corporate
The Solution Architect position will be focused on web and mobile design and development of Consumer & Business related applications. This role will work with our business partners to envision opportunities and technical solutions which align with organizational strategies and architecture principles. Additionally, this position will require the candidate to:

Participate in the full life-cycle development process from definition, through design, build, test, release and maintenance.

Provide input into project planning tasks and deliverables

Create technical designs, specifications, and integration tests

Research and track advancements in mobile and online channels

Develop mobile or web prototypes to validate architecture and design decisions, validate maintainability, performance and scalability, security, and speed to market

Provide technology leadership and mentoring to technology development teams

Research and evaluate vendor solutions, frameworks, evolving technologies, standards, and understand potential impact on current or future solutions

Provide analysis, research or troubleshooting of existing applications and solutions

Takes creative approaches to problem solving and applies innovative methods
 

Qualifications

The Solution Architect will have the following qualifications:

7+ years building applications for the web


3+ years building applications for mobile platforms


Demonstrated experience with multiple development languages such as C#, Java, and Objective C, as well as web technologies such as HTML5, CSS3, JavaScript, jQuery


Demonstrated experience with source code management systems


Working knowledge of various application server platforms such as IIS, WebSphere


Solid experience developing mobile applications for iPhone and Android


Working knowledge of various device, desktop and server operating systems, such as Windows, Unix/Linux, iOS, Android


Strong database design and development experience, such as Microsoft SQL and Oracle


Experience designing solutions for high availability and customer experience


Demonstrated experience with secure development practices


Strong scripting skills


Ability to communicate clearly and effectively in verbal or written form


Experience working with various development methodologies, with recent experience in Agile or Scrum preferred
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383765]]> Sun, 11 Mar 2012 16:00:00 GMT 2256283-Providence-Corporate
Provide administrative support including ad hoc requests, and a variety of administrative and clerical duties that support the team. The role may require incumbent to manage multiple projects simultaneously and meet deadlines. May perform on-going maintenance to various data bases and generate reports. Prepares, reviews, and composes correspondence, routine forms, travel expenses and payment requests. Answer telephones, fax, overnight shipments and department mail and maintain department supplies. Coordinates domestic and international travel arrangements and logistics. Assist in arranging large colleague meetings or events.
 

Qualifications

Proficient with MS PowerPoint, MS Excel and MS Word


Strong written and verbal communication skills


Ability to multi-task


Excellent customer service skills


High School Degree or equivalent (GED), Associates preferred


3 years Administrative Experience
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382730]]> Thu, 08 Mar 2012 14:00:00 GMT 2076480-Providence-Corporate
The Senior IT Assurance Professional will assist in the delivery of a world class IT Assurance Test Program for a centralized technology organization.   They will be an IT Risk and Control subject matter expert requiring a broad exposure to and understanding of technology.  They will act as a point of escalation for Business Unit Risk Managers, Management, Business Partners, and team members.  They will need to be an adept and diplomatic communicator capable of managing discussions with conflicting points of view; capable of discussing potential concerns on a detailed technical level with technical support and at a higher business level with management and less technical colleagues.
The Senior IT Assurance Professional is responsible for performing the review, managing all notifications, status communication and reporting associated with a review.  They are responsible for ensuring that all assessments are completed on time and in compliance with internal and best practice standards; and that all risk assessment reports are produced to a consistently high quality.
The Senior IT Assurance Professional will also play an active role in the continuous improvement of the Risk Team’s processes and procedures, in the expansion of the team’s testing program, and in the development of other team members.  They will demonstration strong leadership skills and interpersonal awareness that encourages open feedback and colleague affinity.

Business Management & Planning: Create, implement, and deliver on operational plans aligned with the quarterly, semi-annual, and annual test program target dates and deliverables. Contribute ideas, innovations and insights based upon knowledge and understanding of IT, IT risks and controls, personal experience, research, and observation.
Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.
Customer Service: To champion strong customer service attitudes and values.
Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.
Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience.
 

Qualifications

   
Qualities:


    Asks insightful, open questions


    Uses appropriate communication channels to keep people informed.


    Adapts the method and style of communications to changing circumstances and needs.


    Runs meetings efficiently.


    Writes comprehensive concise and clear risk documents.


    Creates an environment where open, honest and constructive conversations are encouraged; supports people leaders to share their own beliefs and opinions and encourages others to do the same.


    Responds positively to challenges/questions and supports arguments with sound reasoning


    Works to achieve a win-win outcome


    Forms long term relationships and partnerships to maximize support for the business


    Consistently steps back from the detail to consider the bigger picture.


    Demonstration of strong leadership and interpersonal awareness that encourages open feedback and colleague affinity


    Co-operates with others to achieve business success.


    Seeks out opportunities to offer help and support across teams.


    Generates a climate of collaboration.


    Breaks down barriers to cross-functional team working.


    Facilitates dialogue between team members to enhance team achievement.


    Confidently and quickly addresses challenging business issues with empathy and understanding.


    Seeks views and opinions from colleagues..
 


Advanced analytical skills


Excellent written and verbal communication skills


Excellent presentation and experience fielding questions


Advanced knowledge of MS Word/Excel/PowerPoint


Excellent interpersonal skills


In depth knowledge of financial services industry


Bachelor Degree required, Master’s Degree preferred
Knowledge:


Direct experience or exposure to the following technologies:


UNIX,


Mainframe,


Wintel,


various database platforms,


web application architecture,


.Net and classic programming languages.


Experience with Cobit, GLBA/SOX/PCI testing requirements required, including application and database attacks, malware, penetration and vulnerability testing


In-depth knowledge of regulatory compliance requirements and risk management principles.
Experience:


7-10 years professional experience, preferably in a financial services environment


5-7 years risk experience, preferably in a technology environment


Proven experience with highly complex risk issues in a technology environment


Experience implementing or evaluating IT Controls


A background in IT Audit, IT Risk, or Information Security is preferred.
Certifications Desired: CISA, CISSP, SSCP, CEH, or CISM
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384308]]> Tue, 06 Mar 2012 14:00:00 GMT 2232087-Providence-Corporate
The Sourcing Group Manager is an experienced professional providing strategic sourcing expertise and guidance across multiple business lines. This role will incorporate a strong consultant oriented approach working with the business lines to deliver cost effective, efficient solutions to sourcing challenges.  Through engagement with business partners and a deep understanding of the market and commodities you’re responsible for, you’ll develop and deliver sourcing strategies that positively impact the business.  Leaders with World Class drive and ambition will find opportunities to make an important contribution to Citizens’ and RBS strategy and future success.
The Sourcing Group Manager will be responsible for:
Developing and executing regional or global sourcing strategies and practices for one or more commodities - Major commodity areas include: professional services, technology, marketing, property



Create and develop strong working relationships with key internal and external partners up to Executive levels to achieve sourcing objectives

Lead cross-functional teams to execute sourcing initiatives from start to finish, including the competitive bidding process and contract negotiations

Drive innovation related to strategic sourcing and supplier relations

Possess and apply strong analytical skills (i.e. cost modeling, supplier selection) throughout the sourcing process.


Qualifications

Bachelor's degree in business or a related technical field required

5 years relevant experience at a Fortune 500 organization; prior sourcing or consulting experience preferred

Ability to work under pressure with efficiency and accuracy

Ability to plan and prioritize workload

High-level understanding and application of financial and management accounting principles within purchasing

Strong negotiation skills applied in complex negotiations within the Purchasing cycle

Working knowledge of relevant sourcing platforms (Oracle, Ariba, etc) helpful

Demonstrable experience managing suppliers with pervasive relationships across many areas of a large organization a plus

Project management experience preferred

 *THESE POSITIONSMAY BE LOCATED IN ONE OF THE FOLLOWING LOCATIONS: – PROVIDENCE (CRANSTON) RI; BOSTON (DEDHAM/NORWOOD) MA; STAMFORD, CT
 It’s a unique time – having gone through an extraordinary period in our long history we are now delivering a renewed strategy. Procurement Services is playing a significant role in the Citizens journey. We are consistently recognized as global leaders in supply chain.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384107]]> Wed, 29 Feb 2012 14:00:00 GMT 2217685-Providence-Corporate
RBS Citizens Financial Group, Inc. (RBS CFG) seeks a Middleware Java Application Programmer for its Cranston, RI location.
Duties: Apply advanced knowledge of computer coding standards and multi-tiered applications to develop, update, and support existing Java-based Middleware Services using IBM WebSphere MQSeries, WebSphere Message Broker, ESB, J2EE (EJB, JCA, JTA, etc.), Web Services (XML, SOAP, WSDL, UDDI, BPEL, etc.), WebSphere Application Server, JMS, SQL, ESQL, DB2, Oracle, Spring, Hibernate, Unix and AIX. Analyze needs of business and technology stakeholders to create Software and Service Oriented Architecture that include data access and manipulation and employ these programs in major application enhancements. Code and maintain all levels of applications, message sets, message flows, and web-delivered reports that interface with multiple applications, including: automating builds using BuildForge and SOA Governance using WSSR; creating Web Services design artifacts such as WSDL and XML; securing web services using Datapower; and coding DB2/Oracle and SQL Server stored procedures. Create functional and technical specifications to guide project team in developing Middleware and Message Queuing options, and to assist junior technicians and offshore developers in creating new applications and updating existing applications. Review service designs, source code, research options, and create recommendations to ensure a successful implementation. Manage and coordinate test activities for assigned applications, and write complex test scripts for use by other technicians in testing environments. Identify and analyze application system problems, and develop and implement solutions to correct performance issues.

Qualifications

Must have a Bachelor’s degree in Computer Engineering, Computer Science or related, followed by five (5) years of progressive experience in the job offered or related middleware system development role. Full term of experience must involve full application development lifecycle, including development, testing, and day-to-day support for middleware systems, including development of Software and Service Oriented Architecture using WebSphere Message Broker, ESB, Java, J2EE, WebSphere Application Server, MQSeries, SQL, DB2, Oracle, Spring, Hibernate, Unix and AIX. Must also have experience in automating builds using BuildForge and SOA Governance using WSSR; experience in creating Web Services design artifacts such as WSDL and XML; experience in securing web services using Datapower; and experience coding DB2/Oracle and SQL Server stored procedures.
 

Other Information

 Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383808]]> Mon, 20 Feb 2012 14:00:00 GMT 2190418-Providence-Corporate
The Senior IT Assurance Professional will assist in the delivery of a world class IT Assurance Test Program for a centralized technology organization.   They will be an IT Risk and Control subject matter expert requiring a broad exposure to and understanding of technology.  They will act as a point of escalation for Business Unit Risk Managers, Management, Business Partners, and team members.  They will need to be an adept and diplomatic communicator capable of managing discussions with conflicting points of view; capable of discussing potential concerns on a detailed technical level with technical support and at a higher business level with management and less technical colleagues.
The Senior IT Assurance Professional is responsible for performing the review, managing all notifications, status communication and reporting associated with a review.  They are responsible for ensuring that all assessments are completed on time and in compliance with internal and best practice standards; and that all risk assessment reports are produced to a consistently high quality. 
The Senior IT Assurance Professional will also play an active role in the continuous improvement of the Risk Team’s processes and procedures, in the expansion of the team’s testing program, and in the development of other team members.  They will demonstration strong leadership skills and interpersonal awareness that encourages open feedback and colleague affinity.
Business Management & Planning: Create, implement, and deliver on operational plans aligned with the quarterly, semi-annual, and annual test program target dates and deliverables. Contribute ideas, innovations and insights based upon knowledge and understanding of IT, IT risks and controls, personal experience, research, and observation.
Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.
Customer Service: To champion strong customer service attitudes and values.
Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.
Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience.
Qualities:    



Asks insightful, open questions    

Uses appropriate communication channels to keep people informed.    

Adapts the method and style of communications to changing circumstances and needs.    

Runs meetings efficiently.    

Writes comprehensive concise and clear risk documents.    

Creates an environment where open, honest and constructive conversations are encouraged; supports people leaders to share their own beliefs and opinions and encourages others to do the same.    

 Responds positively to challenges/questions and supports arguments with sound reasoning    

Works to achieve a win-win outcome    

Forms long term relationships and partnerships to maximize support for the business    

Consistently steps back from the detail to consider the bigger picture.    

Demonstration of strong leadership and interpersonal awareness that encourages open feedback and colleague affinity    

Co-operates with others to achieve business success.    

Seeks out opportunities to offer help and support across teams.    

Generates a climate of collaboration.    

Breaks down barriers to cross-functional team working.    

 Facilitates dialogue between team members to enhance team achievement.    

Confidently and quickly addresses challenging business issues with empathy and understanding.    

Seeks views and opinions from colleagues


Qualifications

Advanced analytical skills
Excellent written and verbal communication skills
Excellent presentation and experience fielding questions
Advanced knowledge of MS Word/Excel/PowerPoint
 Excellent interpersonal skills
In depth knowledge of financial services industry
 Bachelor Degree required, Master’s Degree preferred
 
Knowledge:



Direct experience or exposure to the following technologies: 

UNIX,

Mainframe,

Wintel,

various database platforms,

 web application architecture,

 .Net and classic programming languages.

Experience with Cobit, GLBA/SOX/PCI testing requirements required, including application and database attacks, malware, penetration and vulnerability testing

In-depth knowledge of regulatory compliance requirements and risk management principles.

 
Experience:



7-10 years professional experience, preferably in a financial services environment

5-7 years risk experience, preferably in a technology environment

Proven experience with highly complex risk issues in a technology environment

Experience implementing or evaluating IT Controls

A background in IT Audit, IT Risk, or Information Security is preferred.

 
Certifications Desired: CISA, CISSP, SSCP, CEH, or CISM
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383548]]> Tue, 07 Feb 2012 14:00:00 GMT 2158847-Providence-Corporate
We are looking for a talented and motivated candidate to design and develop technology solutions for a growing portion of our business. These solutions will consist of a variety of custom built internal and external applications, integrating with various enterprise and vendor systems, to deliver new products and services to our customers.



Perform high level and detailed design and planning for complex business requirements spanning multiple enterprise systems.

Leading detailed design efforts, architecting solutions, application development and overseeing development of custom components.

Adhere to architecture standards, lead technical presentations and provide best practices regarding development and implementation options.

Communicate effectively and appropriately to team members both up and down the organization, including business line, technical and vendors.

Deliver distributed applications expertise and innovation to a distributed project team with varying experience and skill profiles.

Mentor and provide oversight to project resources, including reviewing designs and performing code and vulnerability reviews.

Contribute to project planning discussions, provide status updates for development progress and be a critical resource for issue resolution.

Collaborate with peer team members to ensure a quality implementation

Utilize industry best practices to ensure proper component integration testing, tuning and optimization.

Build a core understanding of the entire solution, and support the implementation, roll out and subsequent releases.

Provide third tier level support for business critical applications


Qualifications

5+ years of experience in designing and developing custom large-scale, web-based solutions using .Net and IIS on the Windows, leveraging relational databases and consuming web services.

Bachelors degree in Computer Science, Engineering or equivalent experience.

Exposure to various application frameworks.

Exposure to N-tier application design and development.

Experience with Agile and Traditional SDLC processes

Creating multi-threaded applications.

Consuming and creation of web services.

Solid understanding of web development and infrastructure best practices.

UI design, mockup and prototyping

Strong testing experience and practices (including unit testing, automation, load testing, etc.)

Excellent written and oral communication, interpersonal and organizational skills.

Experience with mobile computing applications is a plus.

Experience with web application infrastructure is a plus.



Windows OS (2003/2008) and IIS (6/7) skills

Scripting skills such as VBScript, JavaScript, or Perl

ASP.NET, C#, VB.NET

HTML, DHTML

OLE/DB and ADO.NET

SQL, T-SQL, PL-SQL

XML, XSL, XSLT

HTML5, CSS3

Native or Hybrid mobile solutions knowledge and experience is a plus (including Android, Java, iOS, Objective-C)


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382384]]> Wed, 01 Feb 2012 14:00:00 GMT 2145319-Providence-Corporate
Citizens Financial Group, Inc. seeks an Application Team Leader, ETL Development for its Cranston, RI location.
Duties:



Support the development, implementation and maintenance of complex data integration solutions which include data warehousing, access, modeling, manipulation and delivery on various IT platforms.

Design and deliver technology solutions that incorporate enterprise scheduling tools such as CA-7 and Autosys JIL utilizing comprehensive knowledge of Business Intelligence software, including iWay; Extract, Transform and Load (“ETL”) tools such as Datastage, Qualitystage, and Informatica; Data Modeling tools such as FOCUS and Erwin Data Modeling; and Data Warehousing tools such as OLAP, Star Schema, Oracle, Teradata, MLOAD, FLOAD, DB2, MS Access, and SQL.

Create and improve code using programming languages such as PERL, Unix Shell Scripting, MS Windows Scripting, MS T-SQL and PL-SQL, BTEQ, FTP, SFTP, Mainframe Cobol, and JCL. Create and maintain architectural standards and best practices, performing project management with Six Sigma methodology. 


Qualifications

Must have Bachelor’s degree in Computer Science, Engineering, Mathematics or related, followed by five (5) years of progressive experience in position offered or related data warehousing position.Full term of experience must include developing Data Warehouse/Business Intelligence systemsand performing data modeling and data integration using Business Intelligence technologies, including iWay, Datastage and Qualitystage; complete lifecycle implementation of data warehouse projects using Teradata utilities, including BTEQ, MLOAD and FLOAD; performing project management with Six Sigma methodology; and utilizing PERL, Unix/Windows Shell and Autosys JIL scripting.
 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Other Information

Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383225]]> Thu, 26 Jan 2012 14:00:00 GMT 2128107-Providence-Corporate
The IT Security / Threat and Vulnerability team currently has an opportunity for an Information Security Engineer.  We are looking for a team oriented security generalist to support Line Management in the on-going development of an insider-threat program.  As a member of the IT Security team, you will be responsible for the review and evaluation of security-related events, as well as performing detailed analysis of trends, volumes, and other high-level metrics. Subject matter may include, but not be limited to: effectively learning and utilizing information security tools to conduct day-to-day tasks; reporting, monitoring, risk and response analysis; process and risk documentation; and working to ensure that security policies are met and procedures are implemented.
The ideal candidate must be familiar with the major security organizations and be comfortable with conducting on-going research on best-practices and emerging threats in the field of insider threats; and have experience in drafting synopses and recommendations applicable to existing policies and infrastructure. The ideal candidate will have relevant experience in managing or monitoring infrastructure technologies that support  a holistic multi-layered information security program.  Experience working with or for a Security Operations Center is also quite valuable. 
The position is required to perform work with a high level of accountability and confidentiality; however this position shoulders a core responsibility for completing day-to-day work and tasks as assigned in a timely manner.  The successful candidate will be able to work with minimal supervision once training is completed and objectives clearly outlined.  Must be able to produce results according to specific documentation and analysis guidelines provided by Team Leads. This position will require frequent communication with a number of internal partners to provide context to monitored activities.  The ability to perform high-level queries and similar data analysis functions using standard business software tools is necessary. Strong written and verbal skills are required. Former military are encouraged to apply.
 

Qualifications

3 - 5 years Information Security experience in a large corporate environment.
Appropriate certification (Security+, CISSP, etc.) preferred.
Relevant experience or exposure in at least two of the following security areas preferred;
Security Events Monitoring Tools
Cyber Security Incident Response
Risk analysis and documentation
Host Intrusion Detection Systems
Network Intrusion Detection Systems
Intrusion Prevention Tools
Firewalls
Application Security Tools
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383048]]> Mon, 23 Jan 2012 14:00:00 GMT 2121035-Providence-Corporate
 This position is responsible for providing analytics and modeling for the Home Lending Solutions (HLS) Sales and Distribution channels.  The incumbent will be responsible for tracking and analyzing productivity and capacity of the HLS sales channels, including analysis by geography and market, loan product and purpose, and lead sources.    Analysis will include projections in line with recruiting plans and market conditions, as well as capacity and resource optimization for the Direct sales channel.
 Lead complex business analysis to support Business Development and Analytics and its business partners.  Must Design, propose and execute complex analysis using business intelligence and data mining techniques under minimal supervision of a Business Manager.      



Lead issue specific analysis as part of a larger business problem. 

Write full requirements for analysis of overall business problem, separating specific issues and hypothesis to be tested.  Detail analysis and flow of report to be executed by other analysts in the team

Define timelines, deliverables, and tasks for different analysts and colleagues in the project team.

Communicate results in visual appealing format, provide interpretation and next steps of the analysis. 

During project execution communicate delivery expectations, manage project execution and completion.

Extract and manipulate data for creation and advanced statistic or quantitative analysis of productivity of sales, across multiple distribution channels, including dimensions for geography, loan product and purpose, and lead sources.   Measure and evaluate opportunities or risks associated with this analysis.

Create analysis using multi-dimensional database analytics tools

Retrieve and organize data relevant to analysis on hand

Create and executes programs in SAS/ SQL to rationally and efficiently extract information from large datasets

Measure and evaluate capacity and potential capacity of direct sales across various products and lead sources.  Assist with projections for load balancing and source optimization.

Contributes to create requirements for data warehousing and Database Development

Develop statistical , financial and operations research solutions for business problems

Deliver results in presentation ready format using MS Office or other presentation software

Create business actionable hypothesis for specific issues, check prior knowledge acceptance with customers and communicate with key stakeholders

Review and assure accuracy, consistency and theoretical soundness of analysis performed by other analysts or customers

Uses descriptive profiling and exploratory data mining; to create advanced analytics solutions leveraging statistical and financial modeling

Execute statistical, Operations Research, or other advanced data manipulation designed by Lead Analyst.

Provide modeling and analysis to support compensation planning and decisioning. for sales groups.

Provide advice and technical support all issues related to implementation and automation.  Analyze process performance and recommend enhancements

Prioritize tasks and multi-task to deliver on time multiple projects

Support strategic planning efforts by providing thought leadership and analysis

Describe business problem, sample and bias issues, deliverable time frame and database implications analysis required.

Promote engagement with the business by demonstrating professionalism and enthusiasm when handling requests for analysis and reports

Actively engage with the broader team(s) on projects, requests, events, workouts etc. taking leadership role as required

Engage with facilities partners as necessary regarding HLS sales staffing.

 
 

Qualifications

Bachelors Degree required, Masters degree preferred
5 years experience conducting quantitative, financial or business analysis
1+ years management/ supervisory experience
Ability to lead small teams of customers and colleagues.  Divide large business problems into smaller issues, propose hypotheses and analyses to disprove or approve them.  Allocate analysis to other team members.
Financial analysis, including strong understanding of P&L, profitability drivers, allocations, activity based costs.  
Communication Skills: ability to present complicated analytical material in a concise and compelling manner to C-level managers
Experience with SQL (various flavors)
Strong desktop computer skills including  spreadsheets, databases, and word processing (MS Excel, Word, Powerpoint)
Proven skills in data extraction, manipulation and presentation
Attention to detail and critical thinking skills.
Ability to prioritize and multi-task effectively
Experience developing reports
Ability to translate data into information
Creativity; able to articulate ideas and concepts in visually interesting and persuasive ways
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382729]]> Thu, 12 Jan 2012 14:00:00 GMT 2092346-Providence-Corporate
Citizens Financial Group, Inc. seeks a Credit Business & Data Analyst for its Cranston, RI location.
 Duties: Perform quantitative analysis utilizing knowledge of financial accounting and loan accounting systems, and quantitative data sourced from such applications, to implement database queries and analyze their results to determine business’s exposure to credit risks such as loans, leases, and letters of credit. Utilize operating systems including MS Access, TOAD, Aqua Data Studio, ODBC, and IBM DB2 to design and develop database query tools to compute credit risk. Utilize SQL to query the data in the Risk Data Repository (RDR), Outbound HUB and Operational Data Store (ODS). Utilize Quality Center to analyze and log defects related to the processes intrinsic and extrinsic to Risk Data Platform (RDP). Use ERWIN Data Modeling to make model changes to the physical and logical data models in RDR. Analyze exposure based on knowledge of principles related to the computation of credit risk, including the calculation of on-balance and off-balance sheet exposures. Research and document Basel business requirements and high-level design and technical specifications for the bank’s RDP, with a primary focus on credit data used for financial disclosures, capital management and risk reporting. Partner with source system experts to ensure that credit data is accurately sourced into the data warehouse and extracted to meet Basel advanced data management requirements. Design controls for data that is sourced into and out of the RDP. Perform lineage on key Basel data elements from source to RDP to outbound feed to RBS. Research and analyze queries from RDP’s customer master data management application (Websphere Customer Center) users.
 

Qualifications

Must have Master’s degree in Computer Science, Electrical Engineering, or related, plus three (3) years of experience in position offered or related business systems analyst position.  Will also accept Bachelor’s degree in Computer Science, Electrical Engineering, or related, followed by five years of progressive experience in position offered or related business systems analyst position.  Full term of experience must include designing/developing database queries for business systems analysis; and using ERWIN Data Modeling, SQL, IBM DB2, MS Access, Aqua Data Studio, Quality Center, and the Websphere Customer Center.
 

Other Information

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382488]]> Wed, 21 Dec 2011 14:00:00 GMT 2055328-Providence-Corporate
Provides technical direction to team of database administrators responsible for deploying and managing physical databases.


Responsible for overall physical database structure for assigned databases.


Establishes performance tuning criteria and methods.


Reviews database performance statistics and direct improvements.


Maintains relationship with DBMS vendor and process of implementing upgrades.


Ensure high availability and reliability of all enterprise databases


Able to review metric reports and take appropriate action


Responsible for world class availability of complex applications for the CFG Business.


Has a good understanding of the business function which the complex applications supports and is viewed as a resource for the business to leverage for technology alternatives and solutions.


Responsible for Quality metrics related to Application availability and performance.


Has strong verbal and written communication skills.


Responsible for Technical leadership and oversight for a moderate to large group of complex Application Systems.


Has an understanding of the technologies and skills required of the team to ensure accurate time and cost estimates and implementations for new and enhancement to existing applications.


Assigns resources to technical tasks and directs and reports on activities of the team.


Coordinates technical activities across several technology areas that are utilized by the Applications.


Is a mentor for team members and other technology teams as well.


Responsible for adherence of the Application team to follow department and corporate policies and procedures.


Provides leadership and direction in setting and administering department policies and procedures


Responsible for evaluation of performance of the team members.


Responsible for setting objectives and development plans for team members.


Responsible for various personnel actions (i.e. hiring; promotions; terminations; development action plans)


Has a good understanding of financial goals and challenges.


Makes recommendations to support these financial goals and challenges both within the technology team and across Enterprise Technology Services.


Supports application related projects by evaluating risks and implementing preventative measures and escalating as needed.


Able to prepare implementation plan and contingency plan for supported applications for moderate to large impact projects.


Can assume the role of Technical Project or Program Team Lead, as needed.


Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.


Is a point of technology escalation for complex implementations.
 

Qualifications

Typical Minimum Experience: 


• Minimum 7 year experience


• Minimum 5 years experience in architecting, installing and configuring DR and HA solutions

Knowledge: 


• Clear understanding of RDBMS fundamentals


• Banking or financial reporting experience helpful.


• Managerial skills

Technical: 


• Experience required in one of the following; DataComm, DB2 Mainframe v8, DB2 UDB v9, Oracle 10/11g, SQL 2005


• Hold certifications in one or more of the required database management systems.


• Experience required in one of the following; Windows, UNIX (AIX, Solaris, Linux), z/OS


• Strong SQL skills


• Experience using database monitoring tools.


• Expertise in backup/recovery/fail-over methods and best practices


• Experience scripting in UNIX required


• High Availability systems and Disaster Recovery experience


• Database replication knowledge


• Database security implementation and auditing experience


• Full lifecycle experience in software development environment


• Experience managing large (>1TB) database
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380903]]> Tue, 11 Oct 2011 16:00:00 GMT 1855970-Providence-Corporate
Mentor other DBAs in connection with their skill development objectives. Providing Production support of large, 7x24 Teradata database supporting active warehouse applications. Troubleshooting Production problems and working effectively with other team members to identify and address problems. Scripting for database monitoring and to automate routine tasks. Performing data analysis to provide management with timely and accurate information. Performing data management tasks as required loading, editing, restoring and removing data at the requests of our clients. Researching, testing and coordinating application schema upgrades. Tuning of SQL code and assisting developers in writing and tuning SQL queries. Testing of new features or 3rd party tools. Interacting with Teradata support to resolve issues. Logical and physical database design.
 

Qualifications

Bachelor’s degree in Computer Science or related discipline.


Minimum 5 years experience with verifiable skills on Teradata – administration certifications in recent releases preferred.


Exceptional problem solving skills.


Strong communication skills.


Scripting languages and strong knowledge of the Linux operating system.


Banking or financial reporting experience helpful.


Expert knowledge of Teradata 13.10.


Expert knowledge of Linux


Expert knowledge of Teradata utilities such as TASM Workload Manager, Priority Scheduler, Performance Management, Lock Display (transaction level), Show Locks (Utility level), Query Monitor, Query Logging, Query Session, Performance Monitor, User Management - creation of databases, users, accounts, roles, and profiles, Access, Space Allocation and Usage - perm, spool, and temporary space, SQL Performance Tuning, TD Administrator. 


Expert Knowledge of Teradata Privacy and Security best practices including Roles and Profiles, and access views.


Experience using View Point monitoring tools.


Experience with Teradata storage systems and space management with the ability to develop near term growth projections.


Strong SQL skills. Ability to code and recompile packages and code functions and procedures preferred. Experience in tuning SQL code.


Experience with the Erwin Data Modeling tool and Logical/Physical data modeling.


Expertise in backup/recovery/fail-over methods and best practices.


Clear understanding of RDBMS fundamentals.


Ability to write clear documentation of operating procedures, and ability to write specifications for applications to be developed.


Exceptional communication, problem solving, and teamwork skills.


Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.


Ability to support and work within standard software development life cycle practices.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
379623]]> Fri, 09 Sep 2011 16:00:00 GMT 1721475-Providence-Corporate
Manage all wholesale funding activities at CFG and its bank subsidiaries, including both strategy and tactics.  Wholesale funding is concentrated in FHLB advances but also includes money market borrowings (Fed Funds, Euros), brokered MMDAs and CDs, street and customer repos, as well as secured government banking deposits.


Manage CFG’s access to sources of contingent liquidity, mainly by ensuring appropriate availability of unencumbered high-quality collateral (loans and securities).  Such contingent sources mainly include the advance programs of FHLBs (Boston and Pittsburgh) and the emergency borrowing facilities of the Federal Reserve (Boston and Philadelphia), such as the Discount Window and any future TAF like programs.


Manage and influence pricing of assets and liabilities broadly across CFG.  Provide strong oversight of the pricing of commercial deposits.  Serve as a subject matter expert on, and perhaps as manager of, funds transfer pricing methodologies.


Provide critical leadership influencing all aspects of balance sheet structure.  Develop strong cooperative working relationships with other senior managers within CFG Treasury, whose responsibilities focus on the management of capital adequacy, investment and hedge portfolios,  structural interest rate risk (ALM), and operational / regulatory risks.


Develop and maintain strong strategic relationships with CFG executives, as a trusted adviser to senior management regarding strategic and tactical management of CFG’s balance sheet, including (but not limited to) economic and financial market conditions, liquidity risk management and wholesale funding strategies, customer-based funding strategies, management of access to loan collateral and deployment of free securities, as well as potential acquisitions or sales of businesses.


Develop and maintain strong strategic relationships with RBS Group Treasury, including treasury management at other legal entities within RBS Americas, specifically focusing on liquidity risk management.


Develop and maintain strong relationships with bank regulators and public policy makers at the Fed, OCC and FDIC.  Serve as a subject matter expert in discussions with these regulators and policymakers on liquidity risk management and funding markets.


Providing leadership in the markets and community via important board memberships, public speaking engagements and relationships with public policy makers, especially the Fed.


Provide senior level backup for the Treasurer on management of both Treasury and the balance sheet.
 

Qualifications

15-20 years of market leading Treasury experience at a top ten U.S. or money center bank.


Industry leading knowledge of financial markets and economics.


Track record of positively influencing the structure of markets and public policies.


Demonstrated involvement in and high level relationships within the industry and public sector. 


Track record of success leading and building high performing treasury organizations within large, complex financial institutions.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
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