http://cfgcareers.com/rhode-island/information-technology-jobs en
The Citrix Support Engineer performs advanced functions responsible for overseeing Citrix infrastructure services, infrastructure and application delivery projects and BAU maintenance. The candidate will possess a strong background working with MS and Citrix platforms delivering applications for a global user-base and should have experience delivering the technology in a large financial or health care enterprise.



Intakes business requirements and provide designs and estimates for new Citrix delivery projects

Works collaboratively with a wide range of business and IT teams to solved business problems and to delivery highly complex solutions

Works independently to lead delivery efforts

Performs maintenance and enhancements for existing Citrix implementations

Defines and maintains standard operating procedures and other documentation required to support the Citrix environment

Participates in staff rotations to cover critical support functions including on-call support coverage for critical afterhours incidents

Coaching and oversight of junior level staff functions



Qualifications

8+ years IT experience

5+ years in a direct role supporting terminal services and Citrix in a large Windows domain environment

2+ years architecting and supporting large scale farms and project deployments

2+ years packaging and deploying applications using widely adopted tools and techniques

1+ year with Citrix Streaming profile delivery

Strong understanding of network security principals

Strong understanding of widely used scripting tools and techniques

Hands on experience deploying and managing Windows Active Directory GPOs

Excellent command of the English language is preferred



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386772]]> Tue, 22 May 2012 16:00:00 GMT 2454850-Providence-Information-Technology
Provide senior level technical expertise for enterprise level and web interfacing applications. Lead cross functional technical teams such as network, database, messaging, web perimeter, and vendors in the proper escalation and troubleshooting of issues. Provide expertise in the areas of integration and deployment.
Responsible for facing off to the business lines. Responsible for ensuring adherence to service level agreements both internal and with vendors. Responsible for technical aspects pertaining to Risk, Compliance, and Regulatory audits. Responsible for technical aspects of Business Continuity and Disaster Recover.

Qualifications

Required Qualifications:



5 – 7 years experience supporting highly available, enterprise critical applications

5 – 7 years experience working with Web enabled multi-tiered application and infrastructure architecture

3 – 5 years experience working with Business Continuity Planning and Disaster Recovery planning and execution

Must demonstrate leadership capability to lead cross functional teams to problem resolution

5 – 7 years experience working with the following technologies, AIX, WebSphere, RDBMS, J2EE applications, Network infrastructure and perimeter technologies

Desired Qualifications:



Must understand regulatory requirements that apply to implementing and supporting highly available enterprise applications in the Financial industry

Education:



BA / BS or equivalent experience


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386637]]> Tue, 22 May 2012 16:00:00 GMT 2454847-Providence-Information-Technology
Provides 3rd level technical support of production systems, including incident response, OS patching, automation, provides standard and automated tools for system upgrades, user administration, and provides advanced systems integration to approved project initiatives. He/She directly contributes to the goals of the division in Availability and Project Delivery of mission-critical services and systems through expert-level performance of all UNIX systems management tasks. He/She has a mastery of UNIX tools and several scripting languages to automate and perform process improvement of day to day duties, and has an expert level understanding of networking protocols and system administration processes which they use to troubleshoot and remediate complex operational errors and performance issues. He/She provides expert-level system administration skills to troubleshooting existing systems and implementing new projects, provide new standards and technology, acts as a senior "architect" level person within the team, mentors other team members, participates heavily, sometimes as lead, in purchasing decisions, up to and including purchasing authority and responsibility for purchase justification. Senior UNIX Engineer also performs due diligence testing new technology for cost-savings and system enhancements, providing presentations on these to upper management, business line owners, and other personnel.

Qualifications

Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management.
Ability to solve problems quickly and automate processes.
A solid understanding of an operating system; understands paging and swapping, interprocess communications, devices and what device drivers do, filesystem concepts (inode, clustering, logical partitions), can use performance analysis to tune systems.
A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programing, the design of consistent network-wide filesystem layouts.
Ability to program in an administrative language (Tk, Perl, VBScript, a shell) to port C programs from one platform to another, and to write small C or C+ programs.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
385340]]> Mon, 21 May 2012 16:00:00 GMT 2452758-Providence-Corporate
The Web and Mobile Application Developer II (OLB) is responsible for planning, analysis, detailed design, developing/coding, testing, implementation and support of Citizen’s web and mobile offerings.
Analyzes, designs, programs, debugs, supports, and modifies software enhancements and/or new products used in local, networked, or Internet-related computer programs.
Responsible for planning, analysis, detailed design, developing/coding, testing and implementation of the components.
Adheres to the established lifecycle methodology, support standards, and practices, in accordance to project plans while carrying out their responsibilities. This may include maintaining program libraries and technical documentation of the individual components within an application.
Using current programming language and technologies, writes code, completes programming, and performs testing and debugging and/or break fixes of applications. Code may be used in commercial or end-user applications, such as materials management, financial management, HRIS or desktop applications products.
Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.
Technical Capabilities
Application- Possess knowledge and understanding of specific firm-wide application.

Working Application Knowledge of: DB2/SQL, ERP (Enterprise Resource Planning), Lotus/Outlook, Microsoft Project Server, Microsoft SQL, Microsoft Windows 200X Server, Oracle, PeopleSoft, PHP, Rational Tool Suite, RDBMS (Oracle 9.x, MSDE SQL Server 2000), UNIX, Web Services, Windows Sharepoint Services
Level P3- Evaluates and provides technical solutions to complex application development problems. Designs new processes and procedures. Provides benchmarks for ensuring that applications are meeting the needs of the business domain which they serve. Oversee repair/upgrade application implementations. Languages Possess knowledge and understanding of specific firm-wide IT languages. Languages: Active Server Pages (ASP);DHCP (Dynamic Host Configuration Protocol), Dynamic HTML, FTP (File Transfer Protocol), J2EE, WAP (Wireless Application Protocol), XML, HTML5, CSS3
Level P3- Code advanced program

Demonstrates ability to test and debug advanced code. Provide subject matter expertise to business. Analyze and recommend improvements to coding process. Production Scheduling Utilize scheduling tools to minimize production time and costs and production costs. Coordinate all resources: staff, and physical resources.
Level P1- Identify production requirements. Identify production count required and production count available. Minimize risk of system outages due to scheduling conflicts. Identify and maintain accurate and complete records of production schedule. Identify production patterns. Oversee the scheduling and running of large scale transaction processing, including major batch and online transactions. Understanding of escalation procedures and ability to forward issues as they arise. Business Needs Analysis- Understand and assess business imperatives and goals, and articulating them as Information Technology needs.
Level P1- Gather business needs from business domains. Discuss benefits of new business process design. Compare and contrast business process designs, modeling tools and techniques. Define business processes and their drivers. Analyze process components to determine value added. Identify gaps between current and future business environment. Define processes required to achieve objectives and results. Develop guiding principles and attributes to design streamlined business processes. Identify business needs
Project Governance - The provision of support and guidance on programme and project management processes, procedures, governance, tools and techniques to programme and project managers and their teams.
Level P1- Awareness of project management office and governance concepts. Understanding of importance of project standards and consistency. Assists with the compilation of project management reports. Maintains programme and project files from supplied actual and forecast data. Aware of and may support project governance processes. Risk Management - Identify and assess risks as input to developing and implementing mitigation approaches.
Level P1- Understand risks as related to organization. Identify and classify risks and issues under supervision. Knowledge of internal/external risks inherent to the organization: strategic, operational, financial, etc. Organize information/requests regarding incidents to maintain up-to-date records for those affected by or resolving the incident. Identify and classify risks as they arise - Quantify risks in terms of the likelihood that the risk would occur. Locate point of origination of risks and take action to make users aware of risk or to make non-threatening. Follow plan for risk response and mitigation. Requirements Gathering- Identify, verify and document requirements (business, functional and technical) to support development of technology and/or business-driven technology solutions
Level P2 - Conducts focus groups, behavioral observation, psychological mapping, JAD sessions, etc. to gather requirements. Integrates multiple user area requirements into overall requirement document. Identifies impact of proposed requirements and provides guidance regarding issues. Identifies process improvements/opportunities from the requirements. Identifies inconsistencies, gaps and conflicting requirements. Recommends different approaches to gathering and documenting requirements to meet the needs of different projects. Determines if requirements are optimal to support business processes. Identifies changes needed to support user requirements. Translates business requirements into functional specifications. Ensures appropriate hardware/software is selected based on requirements. Participates in business requirements inspection. Functional Design - Use functional knowledge of the agency's business functions to design software.
Level P2- Design and define maintainable processes based on a functional architecture. Identify key design issues and recommend possible solutions. Identify project changes in order to asses and communicate impact. Manage to work plan Application Design - Ability to develop functional, technical and user interface designs for an application that meets the defined requirements (business, system performance and standards).
Level P2- Determines deliverables to be produced during application design effort. Designs components within high-level architecture blueprints, articulation of design patterns, reusability fundamentals and future requirements. Develops conceptual application designs that comply with technical architecture standards. Defines the sequence in which processing is performed an how data is passed between processes. Designs interfaces between the system being developed and other systems with which it will communicate. Reviews multiple designs for interoperability. Identifies key application design issues (e.g. maintainability and performance) and recommends possible solutions. Prepares and completes design inspection of others.
Systems Development Lifecycle - Ability to use formal methods for delivering new or enhanced applications, identify and communicate systems development processes and develop deliverables associated with the respective phases of the lifecycle
Level P2 - Reviews all tasks within an application module to ensure overall quality and accuracy. Plans all tasks within an application module including estimating, scope definition and work plan development. Plans and coordinates efforts to integrate this lifecycle phase with others (e.g. design to development, implementation to support). Coordinates the planning, design and production of deliverables within all phases. Participates in the integration of all phases to others. Identifies needed skill sets for each phase of the SDLC. Determines which deliverables and tasks are appropriate for a given phase. Coordinates the activities of a project's SDLC with the dependencies of other projects. Coaches others in development and review of work plans. Reviews system development deliverables in consideration of SDLC principles. Data Architecture - Define the overall data model for the enterprise, a data warehouse approach, and how data is structured, designed, and/or accessed.
Level P1- Understand data management issues and implementation. Knowledge of current agency data architecture standards. Identifies architecture features compliant with the agency accepted standard. Improves data architecture. Maintains knowledge of existing and developing data architecture components. Articulates data architecture requirements effectively. Possesses hands on experience in technology areas including data warehousing, electronic archiving, data mining, and neural networks, among others. Application Development - Develop and maintain structured application modules and associated documentation to meet design specifications.
Level P2- Reviews module designs to ensure accuracy and completeness. Determines deliverables to be produced during programming and unit testing. Creates and modifies programs that comprise an application system based on design specifications, tools and methods. Develops user interfaces. Identifies potential development discrepancies and recommends modifications to others' code while staying within the original project scope. Demonstrates knowledge of multiple programming languages or environments and determines the most appropriate programming language for a given task. Performs code reviews to ensure interactivity/interoperability between programs; provides programming/debugging assistance to others. Determines how programs coded in one language will integrate with programs coded in another language. Application Testing - Create, execute and document tests to assure software and technical environments meet functional and system performance and integration specifications
Level P2 - Determines which areas of the application should be performance tested. Develops effective test plans/strategy. Plans and coordinates testing cycles. Coordinates application regression testing. Works with users to define test cases that will require the use of critical system components. Ensures that the necessary testing infrastructure is identified and in place. Reviews testing deliverables and identifies gaps, issues and potential solutions. Verifies that test results meet requirements. Identifies discrepancies between actual and expected results and recommends solutions. Analyzes potential system performance problems and makes recommendations. Data Analysis - The process of identifying, evaluating, interpreting and organizing data so that it can be used for business decisions. It includes sorting through data to identify patterns and establish relationships.
Level P2- Demonstrates mastery of the skill in practical applications of a difficult nature. Can design a logical data model or object model of simple to moderate complexity. Is knowledgeable in the use of CASE tools. Is able to document a data model in a data dictionary or repository - Can identify redundant data objects. Can identify data items that can be re-used across applications. Can identify data transformation requirements. Data Management Concepts - Knowledgeable of the theory, purpose, architecture and design of the management, administration and relationships of the organization's data.
Level P2- Demonstrates a conceptual and business understanding of Data Management, as well as related topics. Able to quickly and accurately discuss the impact of new technology, platforms and design criteria on Data Management. Knowledgeable of the major business units which use applications in Data Management. Understands and monitors appropriate key business indicators as they may apply to enhancements to Data Management. Able to communicate with users and customers regarding various business functions and how they fit into Data Management in an easily understood manner.
Data Modeling - Data modeling is the analysis of data objects that are used in a business or other context and the identification of the relationships among these data objects. Data modeling is a first step in doing object-oriented programming. As a result of data modeling, classes can be defined that provide the templates for program objects
Level P1- Has some training, exposure, or light experience in data modeling. Has at least a conceptual understanding of logical and physical data modeling. Has acquired a practical understanding of the approaches, methods, and tools of data modeling. Possesses sufficient proficiency to successfully demonstrate the skill data modeling in applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Knows how to integrate data modeling into an overall systems development methodology (SDM). Is familiar with logical business data modeling using some of the prominent structured and object-oriented modeling methods. Knows the fundamental principles of conceptual data modeling using the leading Entity/Relationship Diagramming (ERD) methods. Implementation - Plan and implement the transition or enhancement/change to a new application or infrastructure with minimal impact to the users
Level P2- Designs an accurate and complete conversion/implementation/enhancement plan. Designs enhancements based on pre-implementation recommendations. Assesses the impact of changes from multiple perspectives (system, user). Installs the application into the production environment which ensures existing data is converted or able to be used by the system. Participates in inspections of others' implementation work objects. Develops and reinforces standard implementation checklist. Identifies conversion planning risk and makes recommendations. Maps data from old system to new. Implements enhanced or new functionality into application without a negative impact on data integrity or performance. Coordinates communication of implementation issues between key stakeholders. Application Break/Fix - Search for unexpected results and repair vulnerabilities to a system or process.
Level P2- Responsible for resolving application issues. Document known issues and works towards resolving these issues. Ability to identify, isolate, & resolve complex application issues independently. Proactively identify potential problems with applications as they are developed. Service Level Management - Manage the agreements between separate teams to provide specific services under specific terms.
Level P2 -Monitor performance of others in relation to service levels. Identify issues that affect customer perception and operations and makes recommendations to address problems. Recommend corrective/preventative procedures to improve adherence to quality standards. Change Management - Use change management policies and procedures to document, track, assess impacts/risks and approve changes to the environment.
Level P1- Demonstrates understanding of change management policies, procedures and standards. Demonstrates understanding of change management environment. Demonstrates understanding of underlying importance and need for change management processes. Applies appropriate change management tools and applications to analyze the scope and impacts associated with change events. Logs, communicates, classifies and analyzes change requests. Creates impact analysis for change requests. Configuration Management- Identify, control and change work product relationships and migration between environments.
Level P1 - Demonstrates understanding of tools and procedures for migration of code from one environment to another. Demonstrates understanding of various development and testing environments. Demonstrates understanding of the purpose of each environment and the impact of configuration controls. Tests, debugs and implements the release management approach, including configuration rollback and the ability to issue new releases under normal conditions and under emergency conditions. Documents, for future implementation, any changes or enhancements identified during the initial production cycles that would make the new system more responsive to user and business needs. Performs initial system component configuration. Executes the proper software and/or hardware migration procedures. Ensures that the necessary user administration changes have been made. Creates automated scripts to support movement of code bases.
Performance Excellence Framework (PEF) Competencies






Competency


“X”
Applicable


Required Level




Achieving excellence


x


2




Influencing

Inspiring

Communicating

Developing people

Building understanding and trust


x


2




Collaborating for success

Understanding issues


x


2




Gathering Information


x


2




Finding Solutions


x


2

Qualifications

Expert knowledge of the consumer On-Line Banking and Citizensbank.com web and mobile applications

Ability to work comfortably within a team of business SME’s, development, vendor, project manager, infrastructure and middleware technical resources

Strong skills in both Agile and Waterfall development methodologies

Strong financial services vendor application/solutions experience with demonstrated experience bringing industry leading technology to the table to address business needs and solve business challenges

Strong experience in the following technologies; J2EE or .Net development; Interwoven Content Management, RSA adaptive authentication, javascript, HTML (4/5), CSS3, Websphere Application Server, C#, C++, mbanking360, KONY, Objective C, AJAX, MQ, SOAP, XML, Oracle 11


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386646]]> Mon, 21 May 2012 16:00:00 GMT 2452759-Providence-Information-Technology
The Senior Business Analyst completes elements in the definition, requirements, design, build and delivery of a project or program. They create and foster a climate of continuous improvement in delivering projects, striving for excellence and contributing to the overall development of RBS Citizens Change Management.
Description of Function:
Utilizing key stakeholders and other available resources research, facilitate discussions, analyze and evaluate options and provide recommendations to the Program Manager/Project Manager .
Manage project tasks or parts of the project plan assigned within scope, quality and timeframe allocated with minimal supervision.
Create and deliver through the full sign off process project/program documentation by working with Key Stakeholders to elicit information and gain agreement.
Identify, evaluate and track progress of project risks, issues, assumptions and dependencies, escalating them appropriately with suggested mitigating actions and implementing as directed.
Collaborate with project stakeholders to ensure end solution meets requirements and gain an understanding of the context and impact of the project to the business line and collaborate with business to influence best solution.
Document procedure and policy changes from current state model through future state impacts of project.
Deputize for Project Manager when required.
Maintain and develop knowledge of project methodologies and a professional network of contacts, sharing knowledge and best practice where appropriate to support continuous improvement.
Where role includes management of project resources, coaching, training & development and performance management of resources may be required.

Qualifications

Expert knowledge of the consumer On-Line Banking and Citizensbank.com web and mobile applications

Ability to work comfortably within a team of business SME’s, development, vendor, project manager, infrastructure and middleware technical resources

Strong skills in both Agile and Waterfall development methodologies

Ability to manage the project financials including budgeting, forecasting, and project estimation

Strong financial services vendor application/solutions experience with demonstrated experience bringing industry leading technology to the table to address business needs and solve business challenges


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386638]]> Mon, 21 May 2012 16:00:00 GMT 2452766-Providence-Information-Technology
Financial Project Management



Responsible for the financial health of the Infrastructure organization.

Produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals for the organization.

Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

Accurately forecasts revenue, profitability, margins, bill rates and utilization.

Assures project legal documents are completed and signed.

Responsibilities



Maintain Infrastructure Services Project Area Financials

Ability to analyze BAU (cost of running departments), revenue, margins, bill rates and utilization

Daily functions to include by not limited to:

Pulling Financial reporting throughout the month

Maintaining and updating BAU Forecast

Entering all Purchase Requisitions for responsible departments, tracking approvals

Process all necessary project Reclasses

Tracking Invoices and ensuring proper transfer of funds

Execute all SOW/Lease documentation through the procurement/legal process

Track SOW and Lease agreements for strategic funding plan

Computer Proficiency



Oracle Financial/P2P

Sharepoint Administration

Microsoft Office Suite – Project/Visio

Planview a plus



Qualifications

Key competencies



critical thinking and problem solving skills

planning and organizing

decision-making

communication skills

influencing and leading

delegation

team work

negotiation

conflict management

adaptability

stress tolerance

Education & Experience



College degree or business experience equivalent

Banking industry experience a plus

Budgets and financial Experience 5+ years

Project Management Experience 3-5 years

Flexibility to work on a variety of projects and teams within Infrastructure Services



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386682]]> Sun, 20 May 2012 16:00:00 GMT 2448289-Providence-Corporate
The QA Analyst will be responsible for identifying and tracking metrics and service level data for a commercial lending application for a production support and servicing call center. The candidate will have experience in data analytics and interpretation as well as be able to service and support a user community with the use of a commercial lending platform. The candidate will report to a Quality Assurance lead and also support the call center management team with requests for performance and service level reporting.



Organize and manage the collection of call center and application performance data for a new commercial lending system

Track service levels, and monitor and trend analysis

Report on quality metrics

Help drive identification of measuring the performance against service and performance levels

Work with the user community to ensure service and performance levels are being met

Support the call center management team with the creation of reports that provide information call center performance

Will also provide user support, research and resolve application issues

Work in a call center environment providing resolution to users on “how to” application issues


Qualifications

BA/BS in Finance, Accounting, Business or related field desirable

3 to 6 years experience of commercial loan and/or banking experience

Call center experience

Experience in customer service and trouble-shooting application support related “how to” inquiries

Extremely strong skills and proficiency in Microsoft Office software;

Data Analytics and Interpretation. Expert Excel user a must.

Solid verbal and written communication skills


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386657]]> Sun, 20 May 2012 16:00:00 GMT 2448275-Providence-Information-Technology
Candidate will be expected to lead a team consisting of SAN operations and vendors in the support of existing large scale storage solutions as well as in the design and implementation of newer virtual and SOA environments ; as such this role will require senior-level communication skills with the ability to convert business requirements into effective technical storage solutions as well as developing timelines and budgets.

Candidate should have knowledge and experience in use of ITIL-based processes such as service delivery management, availability, capacity and performance management which enable world-class SAN services to be delivered to our customers.

Qualifications

Candidate should have 12+ years experience within the Enterprise Storage industry in the architecting, implementation and management of heterogeneous storage solutions.


Demonstrable implementation experience with large scale implementation of Brocade and Cisco fabric design should be shown.


Certification with EMC's suite of software and hardware products is necessary, in particular implementation of SRDF S/A and Star replication schema in a multi-data center environment.


Experience with Management of Hitachi and IBM storage solutions is a plus.


Experienced with EMC Symmetrix and Clariion product line and highly proficient with most of EMC’s software products with focus on data replication, disaster recovery and SAN architecture.


Experience in the design and implementation of large scale Business Continuance solutions, Risk Management and Compliance solutions with respect to Data is highly desirable.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386714]]> Sun, 20 May 2012 16:00:00 GMT 2448299-Providence-Information-Technology
Responsible for technical leadership for a moderate to large group of complex application systems related to a business unit or several business units. Provides administrative leadership for technical team leads and team members. Provides point of escalation for project managers and business partners concerning technical alternatives and risks associated with applications that are complex. Some local travel and participation in a 24x7 on-call manager support rotation.

Has a good understanding of the business function which the complex applications supports and is viewed as a resource for the business to leverage for technology alternatives and solutions. Responsible for continuous improved quality metrics associated with application availability and performance.
Responsible for improvement plan development and execution to increase availability of services, bolster staff engagement, adherence to department budget, and delivery of projects on-time, on-budget and according to specifications.

Qualifications

Required skills:
10+ years of Unix System Administration experience
10+ years of Technical team management experience
Desired skils:
Proven oral and written communication skills.
Capable of developing technology investment roadmaps, business cases, and development plans.
Strong vendor relations skills
Education:
BS in Computer Science
Certifications:
ITIL certification desired

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386223]]> Sun, 20 May 2012 16:00:00 GMT 2448276-Providence-Information-Technology
Oversee execution of multiple key strategic projects

Establish development standards, practices, and methodologies for multiple technologies and development streams

Define and institute demand-based staffing model for development and delivery across multiple delivery channels

Ensure high availability of key technology solutions

Maintain relationships with Project Managers, Business and Systems partners to propose systems solutions and plan releases



Qualifications

Minimum Education:



Bachelor’s Degree or equivalent

Required Skills:



7+ years of hands on development using MS .NET, Java, PL/SQL, Shell scripts

7+ years UNIX and Windows operating systems

7+ years of RDBMS experience with Oracle, MS-SQL Server 2005, DB2

5+ years of leading application development teams

Working knowledge of technology project management methodologies and various approaches to SDLC (Agile, Waterfall, etc)

Additional Skills:



3+ years experience in Financial Industry IT environments



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386636]]> Sun, 20 May 2012 16:00:00 GMT 2448291-Providence-Information-Technology
The QA Lead will be responsible for managing and reporting on metrics and service level data for a commercial lending application for a production support and servicing call center. The candidate will have experience in data analytics and interpretation as well as be able to service and support a user community with the use of a commercial lending platform. The candidate will report to a Commercial Loan Support Call Center Manager and also support the call center management team with requests for performance and service level reporting.



Manage a team of 2 to 4 QA Analysts

Direct, guide, and mentor QA analyst resources

Complete performance evaluations and communicate performance recognition

Manage and oversee the collection of call center and application performance data for a new commercial lending system

Responsible for ensuring service levels, and monitor and trend analysis data is maintained in accordance with bank standards

Drive identification of measuring the performance against service and performance levels

Work with the user community to ensure service and performance levels are being met

Work with the call center management team to ensure consistent management reporting on call center performance

Point of escalation for user support, research and resolve application issues

Work in a call center environment providing resolution to users on “how to” application issues


Qualifications

BA/BS in Finance, Accounting, Business or related field desirable

4 to 7 years experience of commercial loan and/or banking experience

Call center experience

Solid working knowledge of Shaw, AFS or similar loan servicing/origination and loan documentation software

Knowledge of all phases of commercial loan origination and loan servicing required

Experience in customer service and trouble-shooting application support related “how to” inquiries

Extremely strong skills and proficiency in Microsoft Office software;

Data Analytics and Interpretation. Expert Excel user a must.

Solid verbal and written communication skills







Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386659]]> Sun, 20 May 2012 16:00:00 GMT 2448298-Providence-Information-Technology
The Position holder is responsible for:



Supporting the Business in implementing the mandatory DR IT policy

Role has close links with SLA's, Availability, Capacity, Change and configuration.

Role needs to have a formal relationship with Technology Services Development and Support teams, Security and Risk functions, and a good working relationship with all individual Business Divisions.

Individual will be actively involved in ensuring DR events are performed against policy and standards engaging fully with business and technical areas and providing control framework to manage events , track results and progress issues.

Individual will perform an operational readiness role, a scheduling role, and a facilitation role for the plans maintained to recover from the loss of the production data center.

DR Training and Awareness.

Maintaining a close relationship with the Global DRET team.

Deliverables:



Planning, coordination and management of the DR ‘events’ within a defined control framework over all systems and business units supported by Technology Services Americas to ensure systems and processes comply with our internal standards, external requirements and mandatory DR policy.

Participation in (and ultimately ownership of) the scope of the twice yearly events which have a profile recognized at the very highest levels of the Group, both in TSA and throughout the Business.

Maintain Risk/Issues logs as necessary for systems/services and ensure technology recovery risks are raised to appropriate levels.

Create, maintain, and communicate a DR ‘event’ calendar which will cover all systems supported and used by RBS Americas business units in conjunction with IT Continuity policy and standards. Maintaining a minimum 12 month forward looking event calendar.

Perform DR analysis and provide guidance and direction to projects ensuring that new services and systems comply with the banks standards. Ensure that projects have developed business impact classifications and that the technology RTO and RPO comply with IT Continuity policy standards. Ensure that projects have the right Technology Services personnel engaged to successfully support the creation of a technology recovery plan. Ensure that projects are accelerated through the DR analysis, and any issues / exceptions are escalated as appropriate.

Participate in the Technology Services Change Management control framework and ensure that changes submitted to be applied to systems and services are reflected in any required changes to the technology recovery plans.

Produce reports on DR managed ‘events’ feeding the results back into the DR execution framework / baseline and escalating issues where appropriate.

Facilitate the creation of the technology recovery plans for new services and systems and ensure that they adhere to the DR execution control framework standards. Facilitate the maintenance of the technology recovery plans as systems and services change and ensure that any significant changes get reflected in the DR ‘event’ calendar as required by the DR execution control framework standards and IT Continuity policy standards.

Create and maintain a facility for the storage and retrieval of technology recovery plans in support of the availability requirements set forth by the DR execution control framework.

Evaluate legacy systems and services and produce action plans for any identified DR ‘gap’ to bring them up to current internal and external DR requirements. Assist the Business in establishing any costs the close the identified ‘gaps’.

Facilitate the review of the Data Center Disaster Recovery plan and ensure that changes are applied and maintained in good order. Be an active participant in the annual review of the Data Center Disaster Recovery plan and apply results back into the DR execution framework and escalate and issues where appropriate.

Create, maintain, and control an environment that supports the ability to provide management reporting on the current state of DR readiness across all channels supported by Technology Services Americas.

Create, maintain, control and report on the DR inventory (infrastructure and applications) necessary to ensure that all environments needed at time of disaster are accounted for and accountable for DR capabilities.

Identify and communicate obstacles or limitations that prevent the Disaster Recovery Execution Team from supporting the enterprise with robust plans, ‘events’ and capabilities to show internal and external entities that the bank could recover if a disaster were to occur in the production data center.

Create, maintain, and deliver Training and Awareness communications across the organization supporting the DRET work, deliverables, goals and objectives.

Represent Service Delivery at internal or external forums as needed by building relationships with and establishing yourself as an SME on disaster recovery tools, techniques, and any related group policy standards.

Represent Group Technology at a number of cross-divisional forums by building relationships with the cross-divisional areas and ensure compliance to our standards.

Adherence to DR Execution governance for reporting within the program and knowledge of the entry points and critical milestones within the project lifecycle.

Control and support guidelines on expenditures associated with the role and relay any variances to management prior to incurring the expense.

Support all Global DRET initiatives as they are deployed regionally or globally.

Represent the Technology Services Americas within all Global initiatives whether within the Global DRET organization or wider parts of the organization.


Qualifications

10+ yrs. Technology experience, within a multi-platform environment, within support teams and or operational experience is essential.

Wide knowledge of all applications and interfaces, including specific DR execution experience.

Experience / involvement in successfully implementing cross-divisional and cross platform programmes involving the controlling of multiple events/schedules.

Knowledge of project lifecycle and ability to articulate multiple layers of process, planning, communication and control.

Demonstrate a strong focus on Customer Service and awareness of SD availability targets

Accountable for understanding DR Principles and applying them in a consistent manner.

Ability to work under pressure and meet deadlines.

Ability to work during non-standard work hours as needed to support DR ‘events’

Accountable for understanding risk and making good risk decisions.

Accountable for continuous improvement within owned areas of the DR framework

Accountable for behaving in a professional manner as outlined by RBS Group policy.

Accountable for delivering a professional DR service.

Accountable for promoting Business awareness of the DR framework / policy.

Accountable for learning from mistakes.

Self – starter with ‘’can do’’, up-beat / pro-active attitude.

Accountable for challenging the status quo.

Technology experience ideally across multiple platforms.

Wide knowledge of DR including processes, standards, policies and real involvement.

Knowledge of SDLC/PDLC



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386683]]> Sun, 20 May 2012 16:00:00 GMT 2448279-Providence-Information-Technology
The Commercial Loan Support candidate will be responsible for resolving user community questions and research process or application issues in a call center environement. The candidate will have working knowledge of the commercial lending domain and all phases of commercial loan servicing, and origination. The candidate will report to a Solutions Delivery lead and also support the call center management with application and support remediation and process enhancements as needed.



Provide support to a user community for the commercial loan platform in the areas of loan origination, loan servicing, loan documentation, and loan reporting

Work in a call center environment providing resolution to users on “how to” application issues

Maintain database of commercial loan knowledge

Coordinate with call center management to facilitating and maintaining BAU prioritizations

Coordinate with the lines of business on product and process enhancements to the commercial loan platform

Interact with cross-functional teams and application vendors as appropriate


Qualifications

BA/BS in Finance, Accounting, Business or related field desirable

5 to 7 years of commercial loan and/or banking experience

Call center experience

Solid working knowledge of Shaw, AFS or similar loan servicing/origination and loan documentation software

Knowledge of all phases of commercial loan origination and loan servicing required

Knowledge of local, state and federal loan regulations

Solid verbal and written communication skills

Extremely strong skills and proficiency in Microsoft Office software;

Ability to communicate effectively and across multiple departments and levels as well as with external resources

Project management and/or SDLC experience a plus


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386656]]> Sun, 20 May 2012 16:00:00 GMT 2448278-Providence-Information-Technology
Responsible for the Design, Customization, and Implementation of robust, secure, scalable systems across n-tier platforms. The Solution Architect IV will also help set the product direction and be responsible for evaluating and incorporating emerging standards, best practices, and new technologies. Integrate and maintain extremely complex .NET applications or complex J2EE applications (utilizing Websphere Application Server) into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or COTS applications.

Typical application deployment to include multiple web server code deployment, database connectivity, IIS configuration, advanced COM+, Workflow integration, MQ Series connectivity. Provide tier 3 support for applications. Constant interaction with business units/developers in analyzing needs and providing timely support for technical solutions. Establishes full project life cycle plans for complex projects. Maintains status of project monitoring activities of team members.

Able to prepare implementation plan and contingency plan for supported applications for moderate to large impact projects. Able to review requirements and evaluate risks/benefits for multiple or large/complex impact project. Identifies risk areas and implements preventative measures. Identifies opportunities and enhancements or resolutions with assistant from Vendor and/or Business Line. Participates in the identification of and planning for future resource needs. Identifies requirements and standard procedures.

Analyzes and communicates new technology tools to support strategic technology initiatives. Writes conclusive e-mails when resolving issues with the user community. Writes comprehensive concise and clear technical documents. Searches out opportunities to address a large group of peers on a technical issue or initiates a presentation to the user community. Initiates opportunities to address the large technical audience. Initiates a large group meeting, especially with the broader technical community. Addresses and resolves routine issues. Coordinates Activities with Vendor personnel (vendor presentations, site visits, prepare for installations, etc.). Provides technical expertise to terms, conditions, and schedules of agreements with product/service providers.

Ensures vendor compliance with terms/conditions of contracts and purchase agreements.


Monitors and meets with vendor to review product/service performance. Capable of rating a product and measuring it’s effectiveness. Identifies vendor products that meet established expectations and negotiates purchase agreements. Uses fact finding techniques and analytic tools to identify problems. Takes a systematic approach to problem solving. Looks beneath the surface to identify root cause. Recognizes the need to escalate problems to a higher level.

Qualifications

Solid understanding of the following technologies:


Windows 2000 Server, Windows 2003 Server, Windows XP Professional, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft Visual Studio 2003 .NET, Microsoft SQL Server 2000 SP3a, Crystal Reporting, COM+, Version management – PVCS, MS Source Safe, CVS, Perforce


A firm understanding of web application coding utilizing Classic ASP, ASP.NET, HTML, VB, VBScript, XML, JavaScript, VB.NET, C#, and Cascading Style Sheets


Strong experience with Microsoft SQL or ORACLE, the ability to understand complex SQL Stored Procedures.


MCSD in .NET Technologies


Proven experience with 8 or more of the following technologies:


IBM WebSphere Application Server and all related components (JNDI, JDBC, EJB, JSP…etc.)


J2EE, JACL, ANT, Eclipse, WSAD, Web Services (SOA), AIX, SUN Solaris, PERL, and UNIX Shell Scripting.


Experience with IBM MQ Series, DB2, and DB2 Connect.


Highly skilled in implementation, support and development of distributed applications revolving around IBM WebSphere and J2EE.


Expert in WebSphere administration and deployment skills and tuning of application running in websphere environment.


Solid J2EE experience using modern development methodologies on Tomcat, WebSphere and\or BEA WebLogic a plus.


Strong expertise\understanding in application workflow solutions like MQ Workflow, BizTalk, Staffware.


IBM WebSphere Certified Administrator


Sun certified Java Developer


Sun certified Java Programmer


Sun certified Java Architect


Must be highly proficient with Microsoft Office Tools


Proven professional in designing systems, networks, applications and user interfaces. Design, development and analysis.


10 years Full life-cycle implementation experience (requirements, design, implementation, integration, testing). Experience with the setup, management, and optimization of web servers.


Thorough understanding of RDBMS systems.


Bachelor degree required.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386652]]> Sun, 20 May 2012 16:00:00 GMT 2448281-Providence-Information-Technology
The Solutions Delivery Manager - Commercial Loans Support Center is responsible for facilititationg and dlivering process enhancements and functional solutions for the AFS platform.
Manage a team of 2-4 ressources including training, coaching, guiding staff and act as a point of escalation
Communicate implement and document procedures
Recommend corrective service to address colleague issues
Serves in a project manager capacity responsible for development and execution efforts of a mid size project or support activity
Responsible for completion of all customer follow-up work within SLA and retain ownership of customer issue until resolution
Anlayze data and create reports for management on team goal achievement, work-flow, productivity and performance

Qualifications

Leading teams


Call Center experience


Commercial Banking experience


Application Troubleshooting - Banking Applications - Commercial Banking


Windows, web, data transfer protocols, database


Problem Solving & Escalation Management


Strong oral and written communications


Project Management


Risk/Issue Management


Systems Integration Life Cycle

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386658]]> Sun, 20 May 2012 16:00:00 GMT 2448277-Providence-Information-Technology
The Data Architecture Manager will be responsible for the overall direction of Shared Data Services and Architecture, working with peers and the Governance Council to develop the strategic architecture direction, manage processes across impacted projects and ensure stakeholder satisfaction with the deliverables and outcomes of shared data services projects. The Manager is responsible for working with stakeholders to resolve scope, scheduling and prioritization issues that cannot be resolved by the project team(s). This position is responsible for developing, measuring and communicating meaningful metrics for monitoring the progress of the shared data services development.
Responsibilities include:



Lead the integration and management of shared data services and the associated shared data architecture.

Provide integrated systems planning and recommends technologies that will enhance current systems and support overall corporate and business goals.

Act as lead Shared Data Custodian for shared data hosted within Enterprise Data Services.

Conduct architecture planning for new and existing IT systems to permit development of shared data capabilities.

Manage a multi-discipline team that provides in-depth technical consultation to business partners and IT management to ensure development of efficient systems utilizing established standards, procedures and methodologies.

Establish operational objectives and work plans, and delegate assignments to subordinate managers.

Implement a communication strategy which establishes proactive, periodic communication to the stakeholders. This communication should openly review metrics, milestones (met or missed), issues and open actions

Socialize and publish the business model and technology and tools that will be the foundation Shared Data Services Capabilities. This includes the process for validating business data models for project elements, prioritization of various elements, and supporting project funding and planning responsibilities.

Work within the tiered governance model to identify, prioritize and solicit business cases for the top subject areas to be addressed by Shared Data Services

Coordinate activities with other governance structures including Data Governance bodies and Enterprise Architecture.

This position requires skills in strategic planning, department management, group motivation, negotiation, diplomacy, budget management. Excellent organizational, analytical, interpersonal and verbal and written communication skills are also critical.

Qualifications

This position requires skills in strategic planning, department management, group motivation, negotiation, diplomacy, budget management. Excellent organizational, analytical, interpersonal and verbal and written communication skills are also critical.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386650]]> Thu, 17 May 2012 16:00:00 GMT 2441305-Providence-Corporate
This role is responsible for analyzing and solving complex operational, systems-related and/or customer issues. Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.

This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s). This role performs routine, moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities.

May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May interface with vendors. May manage small projects requiring coordination with other teams and may perform other such duties as assigned including trouble shooting operational issues.

Collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting. Manage competing priorities in an accurate and timely manner. Utilize department specific system applications. Analyzing and solving operational issues. Manage projects and business objectives.

Qualifications

Solid organization skills


Strong ability to multi-task


Solid time management skills


Basic knowledge of department computer applications, systems and business process


Strong written and verbal communication


Proficiency in PC skills


Analytical skills and detail oriented


Intermediate to Advanced MS Excel


Intermediate to Advanced MS Word


Intermediate to Advanced MS PowerPoint


4 +years Financial services industry or business line experience preferred, professional experience in analysis and operations.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386629]]> Thu, 17 May 2012 16:00:00 GMT 2441261-Providence-Corporate
Administer the SAS v9 grid software and environment, including installation and configuration and general configuration changes, as needed.

Via SAS Management Console, control user access to various parts of the SAS system, granting permissions to read, write, create or view reports and data within the system – ensure that users see only the information to which they are authorized. Create and configure libraries and permissions for users and groups of users, and assign logins – (e.g., authentication and authorization). Design, implement and maintain the security framework (access rights and privileges, user roles / groups, SSO, etc.).

Manage the SAS architecture resources of the organization. Ensure data integrity, accessibility, and security. Job scheduling, workspace structures and user resource/space administration and tracking. Administers SAS servers and aides in optimizing and trouble-shooting environment. Improves SAS servers’ performance through diagnostics and tuning tools.

Support all areas of SAS platform, assisting with problems pertaining to accessing the SAS server(s) or data, including acting as a liaison to SAS technical support.

Excellent troubleshooting skills.

Maintain all system configuration documentation by collecting, storing, and updating the documentation.



Qualifications

Required Skills:



A minimum of 5 years in-depth, hands-on, proven experience with the administration and use of the SAS platform components, including a strong understanding ofBase SAS (v9), SAS Enterprise BI, SAS Management Console (SMC), SAS Grid Manager, SAS BI Security and metadata considerations, SAS Enterprise Data Integration Server, SAS Web Report Studio, SAS Information Delivery Portal.

Demonstrated ability to perform as SAS administrator supporting geographically dispersed user base.

Thorough knowledge of SAS back-end servers including Stored Process servers, Workspace servers, and Metadata server, preferably on a Linux and / or UNIX environment.

Excellent troubleshooting skills

Scripting: KornShell, Bourne, Bash, or Perl

Superior communication skills – verbal, written, listening and presentation

Desired Skills:



Experience with web technologies like JavaScript, AJAX, JSP, ASP, etc.

Background and/or knowledge of ITIL

Education Requirements:



BSc in Computer Science, or related area; or equivalent professional experience

Completed SAS Platform Administrationcourse


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386665]]> Thu, 17 May 2012 16:00:00 GMT 2441227-Providence-Corporate
Design, develop and Implement solutions for applications by engineering and configuring the IBM Websphere MQ, and Message Broker.
Design, implement and maintain integration systems infrastructure including fault tolerance and high availability solutions.
Design and develop Integration solutions based on IBM Message Broker and MQ technologies.
Install and configure IBM Websphere MQ, and Message Broker on Unix and Windows based environments.
Work with project teams to gather requirements to provide estimates, designs and solutions.
Performance tune Websphere MQ and Message Broker. Work closely with the development teams to administer load testing and monitoring.
Manage and maintain the environments by automating systems management and monitoring activities.
Assist and/or work with application development teams.
Ttroubleshoot Integration and infrastructure issues.
Integrate simple to moderately complex MQ, Message Broker, Datapower Java/JEE, WebServices applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include MQ Message Broker install, queue configuration, Datapower configuration, broker configuration, EAR and BAR file deployment, database connectivity, and troubleshooting.
Facilitates in planning, estimating, and reviewing tasks for application based activities
Able to review requirements and evaluate risks/benefits for a low to moderate impact project.
Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects.
Must participate actively in weekly project meetings and provide input/task updates to project team.
Able to develop a mid-size project plan with low to moderate impact projects using standard project management software.
Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the team, working well with CSG teams and external group teams.
Formulate and enforce application deployment and integration standards.
On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology).
Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.) .
Uses fact finding techniques and analytic tools to identify problems. Takes a systematic approach to problem solving. Looks beneath the surface to identify root cause. Recognizes the need to escalate problems to a higher level.

Delivers the performance that colleagues require. Takes personal ownership for problems, and follows through to ensure that solutions meet needs. Effectively documents solutions. Ensures knowledge transfer to workgroup/project peers

Qualifications

Typical Minimum Education: Bachelor’s Degree or equivalent


Typical Minimum Experience: Minimum 10 years experience

Technical:


Solid understanding of the following technologies:



WebSphere MQ 6.0, WebSphere MQ 7.0, Message Broker 6.0, Message Broker 6.1, Message Broker 7.0, Datapower XI50, Message Broker Toolkit, SSL, AIX, Linux, Solaris, Windows 2003 Server, Windows XP Professional, FTP, SMTP, Version management – PVCS, CVS, VSS.

A firm understanding of web application coding utilizing Java, JEE, and WebServices.

Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.

Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.

Highly proficient with Microsoft Office Tools.

Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.

Experienced in MQ, Message Broker Installation, configuration, upgrades

Experienced in queue cluster set up, configuration and management, configuring data sources, repositories, system and server log analysis and trouble shooting, performance tuning, security management, DQE and MQ cluster configuration, MQ Error log and FDC analysis and troubleshooting, Security management (including SSL), Message Broker Flow Deployments, EAR and BAR file deployments.

Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.

Experience with a testing tools such as RFHUTIL, JUnit, Load Runner, SOAP UI, and XMLSPY.

DataPower Appliance Administration is required.

WSRR knowledge is an add-on plus.

Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.

Experience with Web Services, SOAP and XML

Experience with build and deployment automation

Excellent written and verbal communication skills and demonstrated ability to mentor others.

Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred



Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386641]]> Wed, 16 May 2012 16:00:00 GMT 2439939-Providence-Corporate
Design and plan the deployment, maintenance, development, upgrade, and support of all monitoring infrastructure systems, including servers, PCs, operating systems, hardware, software, peripherals and appliances.


Document the company’s existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives in support of RBS global efforts.

Review new and existing systems design projects and procurement or outsourcing plans for compliance with global RBS standards and architectural plans
 
Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.

Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining corporate monitoring systems and software.

Provide monitoring architectural expertise, direction, and assistance to Solutions Architect I, Monitoring System Specialists, and Business Analysts, Contract Resources, Server Administrators, and Software Development teams.  Capability to communicate across all levels of the company including Senior Management, project managers and non technical colleagues.

Develop, document, and communicate plans for investing in monitoring systems architecture, including analysis of cost reduction opportunities.

Conduct research on emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility

Work with RBS counterparts globally to develop and maintain cohesive monitoring strategies, procedures and implementations.
 
Develop and document routine procedures for network operation center technician or off-shore resource execution.
 
Implement and test updates to software and agents. Respond to internal customer inquiries within required SLAs with complete and accurate information.   Participate in documentation and project efforts as needed to support the goals of the Technology Services & Enterprise Monitoring organizations
 
Maintain and support a variety of monitoring systems. Perform upgrades. Provide off hours support as needed. Participate in on-call rotation.
 

Qualifications

Solid understanding of several of following technologies :


Windows 2000 Server, Windows 2003 Server, Windows XP Professional, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft Visual Studio 2003 .NET, Microsoft SQL Server 2000 SP3a, Crystal Reporting, COM+, Version management – PVCS, MS Source Safe, CVS, Perforce
Strong experience with Microsoft SQL, the ability to understand complex SQL Stored Procedures. Experience with SQL Management Studio and SQL Profiler.
Proven experience with at least 4 of the following technologies :


IBM WebSphere Application Server and all related components (JNDI, JDBC, EJB, JSP, Tomcat…etc) J2EE, JACL, ANT, Eclipse, WSAD, Classic ASP, ASP.NET, HTML, VB, VBScript, XML, JavaScript, VB.NET, C#, and Cascading Style Sheets, Web logic, Web Services (SOA), AIX, SUN Solaris, PERL, and UNIX Shell Scripting.
Experience with IBM MQ Series, Oracle, DB2, and DB2 Connect.
Highly skilled in the implementation, support and development of distributed or mainframe applications. 4-5 years experience
Must have:
Must be highly proficient with Microsoft Office Tools
Proven professional experience designing systems, networks, applications and user interfaces.
At least 4 years Full life-cycle SDLC development experience (requirements, design, implementation, integration, testing).
Experienced with the setup and at least 7+ years supporting an enterprise monitoring environment supporting at least 8000 servers and devices in a risk adverse environment with any combination of the following tools:



NetIQ’s Application Manager

NetIQ’s Security Manager

Quest’s Change Auditor Application

IBM’s Tivoli/Omnibus v3.6 + v7 including ITCAM, ITM, TCR, IMPACT, ISM, SSM, custom probe development

BMC’s Patrol

EMC’s Ionix (formerly SMARTS)

CA’s Wily Introscope, CEM, APM


Thorough understanding of RDBMS.
Proven expert in Server Monitoring and Application Monitoring.
Proven ability to work in a matrix environment with and as part of a virtual technical and project teams
BS in Computer Science or Information Technology
Plus:
Certifications.
ITIL knowledge
Masters in Computer Science or related discipline.
Financial industry experience
Understanding of GLBA/SOX and other federal banking regulations.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

386090]]> Tue, 15 May 2012 16:00:00 GMT 2437219-Providence-Corporate
This role will research, analyze, design, test and recommend business line system applications of a complex nature. May modify, enhance, and/or design applications for the business. Engage with stakeholders to establish business requirements to develop technical solutions or business process. May collaborate with senior management in the development of meaningful performance metrics. May perform ad hoc analysis and reporting. Lead assigned projects.

Primarily working with senior management of Operations Departments to define the needs and objectives which will further assist in automating functions and streamlining operations while continually improving customer service. This role requires a detailed knowledge of department function(s) and must be knowledgeable in areas of workflow. This role provides technical support for complex system application(s), problem solving, and system documentation.

Organize and lead business requirements and design sessions with key stakeholders and technology team. Works in conjunction with Operations manager/customers to analyze, design, and develop requirements for system enhancements. Analyzes, tests, and solves complex production problems related to the system(s). Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements.

May develop and maintain certain complex transactions to achieve customer satisfaction. Provides assistance to staff/customers regarding the implementation of new/updated processes. May also includes training staff/customers. Leads multiple larger scale projects. Acts as a liaison between Operations departments, product management, programmers and/or vendors to address system problems and enhancements.

Qualifications

Superior organization skills


Superior ability to multi-task


Advanced MS Access Data Base, MS Excel,MS Word and MS PowerPoint


Excellent time management skills


Excellent written and verbal skills


Excellent interpersonal skills


Solid quantitative & qualitative reasoning skills


String Project Management and Business Process Development skills


Strong fundamental knowledge of computers; mainframe, personal and distributed computers, and software applications for areas supported


Solid knowledge of programming, systems analysis and testing principles


Strong knowledge of System Development Life Cycle


Ability to lead people, Business process and business objectives


Bachelor Degree required


8 + years Financial services industry or business line experience, Project coordination experience, System / business process testing methodologies, Professional experience in system analysis and programming with relational data bases.

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386461]]> Mon, 14 May 2012 16:00:00 GMT 2433751-Providence-Corporate
Primary Function:
Provides technical and managerial leadership for a database department with up to 15 Database Administrators.

Responsibilities and Duties:



Manage a department of Data Administrators supporting development, QA, SIT and production environments using Oracle, DB2 UDB and SQL Server.

Responsible for managing the database department budget for the Support team.

Assign personnel to various projects and direct their activities, review and evaluate their work, and prepare performance reviews.

Able to set strategic direction for the department.

Responsible for world-class availability of complex applications for the RBS Citizens Business.

Has a good understanding of the business function which the complex applications supports and is viewed as a resource for the business to leverage for technology alternatives and solutions.

Responsible for continuous improved Quality metrics associated with Application availability and performance.

Has proven verbal and written communication skills.

Is viewed as a leader amongst the business and technology areas.

Accountable for Technical leadership and oversight for a moderate to large group of complex Application Systems.

Accountable for Team size within the range of 10 – 15 resources.

Has proven the ability to lead others that are skilled with the technologies associated with the Application Systems.

Has the skills required to ensure accurate time and cost estimates are created for new application implementations or functionality enhancements for existing applications.

Assigns resources to technical tasks and directs and reports on activities of the team.

Coordinates technical activities across several technology areas that are utilized by the Applications.

Is a mentor for team members and other technology teams, as well.

Accountable for interaction and coordination of vendor management activities.

Responsible for adherence of the Application team to follow department and corporate policies and procedures.

Provides leadership and direction in setting and administering department policies and procedures.

Responsible for evaluation of performance of the team leads and team members.

Responsible for setting objectives and development plans for team leads and team members.

Responsible for various personnel actions (i.e. hiring; promotions; terminations; development action plans)

Has a good understanding of financial goals and challenges.

Makes recommendations to support these financial goals and challenges both within the technology team and across Technology Services.

Responsible for annualized salary budget in the range of 1M – 5M.

Responsible for project budgets associated with the Applications within a range of 1M – 10M.

Supports application related projects by evaluating risks and implementing preventative measures and escalating as needed.

Able to prepare implementation plan and contingency plan for supported applications for moderate to large impact projects.

Can assume the role of Technical Project or Program Team Lead, as needed.

Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.

Is a point of technology escalation for complex implementations.


Technical Knowledge:



Knowledge of Oracle 11g and 10g, DB2 UDB 8 and 9, SQL 2008 and 2005

Knowledge of UNIX (AIX, Solaris and Linux) and Windows

Knowledge of Oracle RAC, ASM, Data Guard, Oracle Clusterware, Veritas, Windows cluster.

Knowledge of RMAN backups.

Knowledge of UNIX shells – Korn shell, bash, perl.

Experience using Grid Control or Quest monitoring tools.

Experience with SAN storage systems

Strong SQL skills. Ability to code and recompile packages and code functions and procedures preferred. Experience in tuning SQL code.

Expertise in backup/recovery/fail-over methods and best practices.

Clear understanding of RDBMS fundamentals.

Ability to write clear documentation of operating procedures, and ability to write specifications for applications to be developed.

Exceptional communication, problem solving, and teamwork skills.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

Data Warehousing experience

Experience managing large (>5TB) databases


Qualifications

Bachelor’s degree in Computer Science or related discipline.

Minimum 10-year experience in all phases of relational database development.

Minimum 7 years experience managing an Oracle database department.

Minimum 5 years experience designing larger databases for both OLTP and OLAP databases.

Banking or financial reporting experience.


Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386326]]> Mon, 14 May 2012 16:00:00 GMT 2433729-Providence-Corporate
CFG Infrastructure Service Logistics Manager .
Required Skills:



Proven technology operations or management/leadership/mentoring experience

Electricity, monitoring, and HVAC systems knowledge.

Extensive change management and process & procedure reengineering experience.

Excellent interpersonal skills to effectively interact internal/external clients/vendors.

Comprehend equipment specifications, contract terms and conditions and statements of work.

Proven Project Management experience

Role Description:
Work closely with Data Center Directors and IT Infrastructure Teams to plan, track and affect installation & decommissioning of Data Center assets. Develop and manage to Logistic Management Service Level Agreements (SLAs) and recommend/implement solutions that will ensure company meets/maintains said SLAs. Responsible for all aspects of datacenter infrastructure logistics operations including:

 Employee growth/management and operational management
 Procurement tracking
 Equipment & Shipping Vendor Management
 Customer escalations
 Power & Networking cabling coordination
 Server & hardware staging
 Server & hardware decommissioning management
 Assistance with infrastructure project management

Managerial Responsibilities:
 Provide direct leadership/management to operations staff - performance management/reporting, delegation, conflict resolution, training/mentoring, hiring & termination recommendations.
 Customer Support
 Cost Control
 Process Management
 Scheduling
 Business Reporting
 Purchasing
 Vendor Management

Travel:
Minimal travel may be required.

Qualifications

Education:
Bachelor’s degree or equivalent work experience
Benefits:
Extremely competitive
Reporting:
Reports to Infrastructure Services Manager

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
385714]]> Mon, 14 May 2012 16:00:00 GMT 2433753-Providence-Information-Technology
This role is responsible for analyzing and solving complex operational, systems-related and/or customer issues regarding the Agent Desktop Customer Service System Application (CSS). Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.

This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s) including the CSS application. This role performs routine, moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities. Involved in the gathering and prioritization of requirements of the CSS application.

May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May interface with vendors. May manage small projects requiring coordination with other teams and may perform other such duties as assigned including trouble shooting operational issues.

Collect, review and analyze data and/or documentation to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. Maintain/create accurate and timely reports and/or documentation with minimal supervision. May perform ad hoc analysis and reporting. Manage competing priorities in an accurate and timely manner. Utilize department specific system applications. Analyzing and solving operational issues. Manage projects and business objectives.

Qualifications

Solid organization skills


Strong ability to multi-task


Solid time management skills


Basic knowledge of department computer applications, systems and business process


Strong written and verbal communication


Proficiency in PC skills


Analytical skills and detail oriented


Intermediate to Advanced MS Excel


Intermediate to Advanced MS Word


Intermediate to Advanced MS PowerPoint


Bachelor degree required


4 +years Financial services industry or business line experience preferred, professional experience in analysis and operations.
2 + years Contact Center experience
Knowlegeable in Citizens Contact Center Procedures, Processes and Systems

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386477]]> Sun, 13 May 2012 16:00:00 GMT 2430000-Providence-Corporate
Application Support Engineer III will provide support in a production and development environment. Some local travel is necessary and will be required to participate in a 24x7 support rotation. Act as team leader and provide second level support to Application Support Engineer I & II. Will actively participate in the interview and selection process of new employees.
Develops original and creative technical solutions to on-going development efforts.
Performs independent and complex technical and functional analysis for multiple projects supporting several initiatives.
Develops applications for multiple projects supporting several divisional initiatives.
Supports and performs all phases of testing leading to implementation.
Responsible for supporting implementation of moderate-scope projects or major initiatives.
Responsible for post-installation testing of any problems.
Develops comprehensive technical documentation for multiple applications supporting several corporate initiatives.
Monitor, troubleshoot and repair application software issues.
Participate in an on-call 24x7 rotation to support the organization’s SLA and escalation requirements.
Adhere to a strict Change Management policy to ensure timely notification, testing and approval for ALL systems and application related changes that impact the environment.
Work with other Application Support teams to resolve issues that may impact optimal performance of an application.
Assist management with the development of a shift training schedule to create versatile team members that can adapt to changes while sustaining top-notch customer service levels.
Provide guidance and technical expertise for Application Support Engineer level I & II .
Crisis Management:Remain calm during crisis situations providing supervision and direction to members of the team.
Experience in Disaster Recovery testing and extensive knowledge of backup-restore Methodologies.
Scope:
The capacity to work within a defined set of standards and practices and an established promote-to-production process is critical to the integrity and precision of our Batch environment.



Uses fact finding techniques and analytic tools to identify problems

Takes a systematic approach to problem solving

Looks beneath the surface to identify root cause

Recognizes the need to escalate problems to a higher level

Delivers the performance that colleagues require

Takes personal ownership for problems-follows through to ensure that solutions meet needs.

Effectively documents solutions

Ensures knowledge transfer to work group/project peers

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology)



Coordinates Activities with Vendor personnel (prepare for installations)

Adheres to department policies and procedures

Has input to department policies and procedures

Impact:
This position is responsible for ensuring consistency and synchronization across all platforms; if this function is not met it will have a significant impact to the Banks overall world class performance.



Maintains status of project responsibilities

Facilitates in planning, estimating, and reviewing tasks for application based activities

Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supportedapplications for low to moderate impact projects

Able to develop a mid-size project plan with low to moderate impact using standard project management software.

Identifies risk areas and implements preventative measures

Recommendations on shift improvements; such as process changes or required training.



Qualifications

7+years Experience in Application Support/ Production Control Environment .
Bachelor Degree or equivalent experience.
Techical skills:
IT Skills Required:
-Mainframe (TSO/MVS, OS/JCL).
-Installation and maintenance background ofCA1, CA7 and CA11 and related software.
-Master Scheduler experience with CA-7 & WCC on Mainframe and Distributed systems.
-System administrator knowledge of CA-Dispatch and all related functions.
-Highly proficient in CA’s WCC product, installation and configuration experience.
- Strong background with Unix commands, preferably AIX.
-AIX Programming background and development experience
-Experience working with relational database management system
-Advanced knowledge of Batch abend resolution techniques
-Proficient in Test Director and Clarify or similar problem management tool
-Knowledge of Endevor concepts
-Proficient in IBM Utilities.
-Connect:Directscript coding/ Secure Plus
- Highly proficient with File Transfer Protocol and related tools
-Highly proficient in Microsoft Office tools
Preferred :
- Fully proficient on CMOD DB2 Style Data bases and file system structures and commands.
- Must be able to code TSM storage media attributes for CMOD in Unix
-In-depth working knowledge of LAN Disaster Recovery Strategies and design
- Working knowledge of Connect Direct methodology
- File Transfer Protocol experience
-CA-1 Tape management Data base structure knowledge and administrator functions
-Proficient in VISIO flow creation based on system structures and design
-File-aid data management tool
Other :
7+ years with application support of mission critical application
Understanding of product development life cycle methodology
Ability to work as in individual contributor and as part of a team
Ability to work under tight deadlines
Strong problem solving skills
Strong oral and written communications skills
Ability to work on multiple projects concurrently
High accountability for results
Strong leadership skills to support a Multi-environment platform requiring a 24x7 uptime

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
386431]]> Wed, 09 May 2012 16:00:00 GMT 2424883-Providence-Information-Technology
The SAS Platform Administrator 2 will:



Serve as the technical lead, lead administrator for our BI Center of Excellence (CoE).

Help define, and enforce, BI standards and roadmap, starting with the development, use, and administration of SAS products, which includes Base SAS (v9), SAS Enterprise BI, SAS Grid Manager, SAS Data Quality Solution (DataFlux Data Management Studio, etc.), SAS Scoring and Analytics Accelerators for Teradata, SAS Enterprise Miner, SAS Enterprise Guide, SAS Model Manager.

Manage the SAS architecture resources of the organization. Ensure data integrity, accessibility, and security. Job scheduling, workspace structures and user resource/space administration and tracking. Administers SAS servers and aides in optimizing and trouble-shooting environment. Improves SAS servers’ performance through diagnostics and tuning tools.

Collaborate on the integration of SAS products with other enterprise-standard platforms and tools (e.g. Teradata, CAAutoSys, IBM Tivoli Netcool, Microsoft SharePoint, LDAP / Active Directory, etc.)

Develop reports, charts, dashboards, etc. using the SAS platform’s metrics, audit, and meta data.

Manage the SAS platform and application content through the entire application life cycle management using enterprise standard tools, defining and developing procedures as needed.

Provide insight into SAS tools’ use for BI development and analytics.

Mentorand transfer knowledge/skills to others.


Qualifications

A minimum of 5 years in-depth, hands-on, proven experience with the administration and use of the SAS platform components, including a strong understanding ofBase SAS (v9), SAS Enterprise BI, SAS Grid Manager, SAS Data Quality Solution (DataFlux Data Management Studio, etc.), SAS Scoring and Analytics Accelerators (preferably for Teradata), SAS Enterprise Miner, SAS Enterprise Guide, SAS Model Manager, SAS Web Report Studio, Information Map Studio,SAS Information Delivery Portal.

Demonstrated ability to perform as SAS administrator and SAS developer using SAS Server Architecture supporting geographically dispersed user base.

Thorough knowledge of SAS back-end servers include Stored Process Servers, Workspace servers, and Metadata server

Detailed knowledge of the SAS architecture in a Linux and/or UNIX environment.

Superior communication skills – verbal, written, listening and presentation.

Scripting: KornShell, Bourne, Bash, or Perl



2+ years experience in analysis, design, development, testing, and implementation of various SAS Business Intelligence applications.

Experience with SAS OLAP Cube Studio, SAS Stored Processes, SQL, Macro, ODS, JBoss.

Sound knowledge in the data warehouse data model techniques for denormalizing data for reporting and analysis

Experience with web technologies like JavaScript, AJAX, JSP, ASP, etc.

Background and/or knowledge of ITIL



BS in Computer Science, or related area; or equivalent professional experience



Certification in SAS Administration

Certification in RHEL

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385736]]> Sun, 29 Apr 2012 16:00:00 GMT 2391922-Providence-Corporate
Responsibilities include the analysis, design, testing and implementation of application enhancements, or upgrades and production problems. Primarily working with the managers and supervisors of DMMFO Departments to define the needs and objectives which will further assist in automating functions and streamlining operations while continually improving customer service. This role requires a detailed knowledge of department function(s) and must be knowledgeable in areas of technology and systems management. This role provides technical support for complex system application(s), problem solving, and system documentation.

Works in conjunction with DMMFO manager/customers to define requirements for system enhancements and improvements. This role is relied upon by management to make independent decisions and exercise independent judgment to create solutions for complex problems or system changes. Provides expert advice to business lines for system changes.

Analyzes and solves complex production problems related to the system(s). Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements. May develop and maintain certain complex transactions to achieve customer satisfaction.

Provides assistance to staff/customers regarding the implementation of new/updated processes. May also includes training staff/customers. Manages multiple small to medium scale projects.


Acts as a liaison between DMMFO departments, product management, programmers and/or vendors to address system problems and enhancements. Analyzes and is relied upon to create and offer solutions to solve complex production problems related to the system(s).

Expert knowledge to independently develop and maintain certain complex transactions to achieve customer satisfaction. Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements.

Provides assistance to staff/customers regarding the implementation of new/updated processes. May also includes training staff/customers. Manages multiple small to medium scale projects with little or no supervision. Represents the business as the subject matter expert and liaison between DMMFO departments, product management, programmers and/or vendors to address and provide solutions to system problems and enhancements. Is relied upon by the business to independently offer solutions based on system expertise.
 

Qualifications

Strong organization skills


Strong ability to multi-task


MS Access Data Base, MS Excel, MS Word and MS PowerPoint


Strong time management skills


Strong written and verbal skills


Strong interpersonal skills


Quantitative & qualitative reasoning skills


Project Management and Business Process Development skills


Strong fundamental knowledge of computers; mainframe, personal and distributed computers, and software applications for areas supported


Solid knowledge of programming, systems analysis and testing principles


Knowledge of Avaya Predictive Dialing System preferred


Lead business process or business objective


Bachelor Degree required


6 + years of Collections Call Center Management or business line experience,  Project coordination experience, System / business process testing methodologies, professional experience in analysis, operations, systems.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Tuesday - Saturday 7:00AM - 4:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385914]]> Thu, 26 Apr 2012 16:00:00 GMT 2385712-Providence-Corporate
Mentor other DBAs in connection with their skill development objectives.

Providing Production support of large, 7x24 Teradata database supporting active warehouse applications.

Troubleshooting Production problems and working effectively with other team members to identify and address problems.

Scripting for database monitoring and to automate routine tasks.

Performing data analysis to provide management with timely and accurate information.

Performing data management tasks as required loading, editing, restoring and removing data at the requests of our clients.

Researching, testing and coordinating application schema upgrades.

Tuning of SQL code and assisting developers in writing and tuning SQL queries.

Testing of new features or 3rd party tools.

Interacting with Teradata support to resolve issues.

Logical and physical database design.

 

Qualifications

Bachelor’s degree in Computer Science or related discipline.

Minimum 5 years experience with verifiable skills on Teradata – administration certifications in recent releases preferred.

Exceptional problem solving skills.

Strong communication skills.

Scripting languages and strong knowledge of the Linux operating system.

Banking or financial reporting experience helpful.



Expert knowledge of Teradata 13.10.

Expert knowledge of Linux

Expert knowledge of Teradata utilities such as TASM Workload Manager, Priority Scheduler, Performance Management, Lock Display (transaction level), Show Locks (Utility level), Query Monitor, Query Logging, Query Session, Performance Monitor, User Management - creation of databases, users, accounts, roles, and profiles, Access, Space Allocation and Usage - perm, spool, and temporary space, SQL Performance Tuning, TD Administrator.

Expert Knowledge of Teradata Privacy and Security best practices including Roles and Profiles, and access views.

Experience using View Point monitoring tools.

Experience with Teradata storage systems and space management with the ability to develop near term growth projections.

Strong SQL skills. Ability to code and recompile packages and code functions and procedures preferred. Experience in tuning SQL code.

Experience with the Erwin Data Modeling tool and Logical/Physical data modeling.

Expertise in backup/recovery/fail-over methods and best practices.

Clear understanding of RDBMS fundamentals.

Ability to write clear documentation of operating procedures, and ability to write specifications for applications to be developed.

Exceptional communication, problem solving, and teamwork skills.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

 

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM - 5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
385968]]> Thu, 26 Apr 2012 16:00:00 GMT 2385662-Providence-Corporate
Join Us for a new opportunity in great technology area and work with some of the best folks in the business! Join a team that is leading the peer segments in retail banking channels. 

RBS Citizens’ Technology Services America division is looking for a talented and highly motivated individual for a Senior MQ, Message Broker, Datapower Administrator to support the Middleware projects. 

Primary Function:


The Senior MQ, Message Broker and Datapower Administrator will be responsible for the Design, Customization, Implementation and support of robust, secure, scalable Middleware systems on AIX, Linux, Solaris and Windows platforms. This position also has potential for leadership role in the team and manage MQ, Message Broker and Datapower Administrators under them.


 


Responsibilities/Duties:


Integrate simple to moderately complex MQ, Message Broker, Datapower Java/JEE, WebServices applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include MQ Message Broker install, queue configuration, Datapower configuration, broker configuration, EAR and BAR file deployment, database connectivity, and troubleshooting.

Provide PROD On-Call support for applications once they go-live.


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the  team, working well with CSG teams and external group teams


Enhances team productivity by helping others

Formulate and enforce application deployment and integration standards

Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system. On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology). Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.) . Uses fact finding techniques and analytic tools to identify problems. Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause. Recognizes the need to escalate problems to a higher level.

Delivers the performance that colleagues require. Takes personal ownership for problems, and follows through to ensure that solutions meet needs. Effectively documents solutions. Ensures knowledge transfer to work group/project peers
 

Qualifications

The Senior MQ, Message Broker, Datapower Administrator should have the following qualifications:

Typical Minimum Education:  Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 5 years experience

Technical: 


Solid understanding of the following technologies: WebSphere MQ 6.0, WebSphere MQ 7.0, Message Broker 6.0, Message Broker 6.1, Message Broker 7.0, Datapower XI50, Message Broker Toolkit, SSL, AIX, Linux, Solaris, Windows 2000 Server, Windows 2003 Server, Windows XP Professional, FTP, SMTP, Version management – PVCS, CVS, VSS.


A firm understanding of web application coding utilizing Java, JEE, and WebServices.


Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.


Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.


Highly proficient with Microsoft Office Tools.


Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.


Experienced in MQ, Message Broker Installation, configuration, upgrades


Experienced in queue cluster set up, configuration and management, configuring data sources, repositories, system and server log analysis and trouble shooting, performance tuning, security management, DQE and MQ cluster configuration, MQ Error log and FDC analysis and troubleshooting, Security management (including SSL), Message Broker Flow Deployments, EAR and BAR file deployments.


Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


Experience with a testing tools such as RFHUTIL, JUnit, Load Runner, SOAP UI, and XMLSPY.


DataPower Appliance Administration is required.


WSRR knowledge is an add-on plus.


Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


Experience with Web Services, SOAP and XML


Experience with build and deployment automation


Excellent written and verbal communication skills and demonstrated ability to mentor others.


Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred

Knowledge: 


Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


Experience with the setup, management, security, and optimization of IBM MQ and IBM Message Broker on AIX, LINUX, Windows servers.


Good understanding of RDBMS systems such as Oracle, Microsoft SQL Server, DB2.


WebSphere Application Server 6.1/7.0 Administration skills is an add on plus.


HTTP WebServer Administration is also an add on plus.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385523]]> Sun, 15 Apr 2012 16:00:00 GMT 2355523-Providence-Sales-and-Service
The Senior WebSphere Administrator will be responsible for the Design, Customization, and Implementation of robust, secure, scalable WebSphere Application Server systems on AIX, Linux, Solaris and Windows platforms.


 


Responsibilities/Duties:


Integrate simple to moderately complex Java/JEE, WebSphere applications into DEV, QA and Production environments. These applications can be a combination of in-house developed applications or vendor-delivered applications. Typical application deployment to include WebSphere Application Server installation, configuration, EAR file and code deployment, database connectivity, and WebServer (IIS, IBM HTTP) configuration.


Provide tier 3 support for applications


Has input into department policies and procedures

Maintains status of project responsibilities


Facilitates in planning, estimating, and reviewing tasks for application based activities


Able to review requirements and evaluate risks/benefits for a low to moderate impact project

Able to prepare implementation plan and contingency plan for supported applications for low to moderate impact projects


Must participate actively in weekly project meetings and provide input/task updates to project team.


Able to develop a mid-size project plan with low to moderate impact projects using standard project management software


Identifies risk areas and implements preventative measures


Provides technical supervision on small projects.

Able to work across functional teams to achieve group goals.


Identifies and resolves technical issues and communicates to the team


Helps to define objectives for the  team, working well with CSG teams and external group teams


Enhances team productivity by helping others

Formulate and enforce application deployment and integration standards

Writes conclusive e-mails when resolving issues with the user community.


Writes comprehensive DAD documents.

On occasion, addresses a small group on a technical subject or presents a demonstration of a system.


On occasion, runs a project level meeting.

Addresses and resolves routine issues (contact/escalate to vendor through Helpdesk or agreed upon problem resolution methodology)


Coordinates activities with vendor personnel (vendor presentations, site visits, prepare for installations, etc.)

Uses fact finding techniques and analytic tools to identify problems


Takes a systematic approach to problem solving


Looks beneath the surface to identify root cause


Recognizes the need to escalate problems to a higher level

Delivers the performance that colleagues require


Takes personal ownership for problems, and follows through to ensure that solutions meet needs.


Effectively documents solutions


Ensures knowledge transfer to work group/project peers
 

Qualifications

The Senior WebSphere Administrator should have the following qualifications:

Typical Minimum Education: Bachelor’s Degree or equivalent


Typical Minimum Experience:  Minimum 3 years experience

Technical: 


Solid understanding of the following technologies: Windows 2003 Server, Windows XP Professional, Windows 7, IIS 5.0, IIS 6.0, FTP, SMTP, Microsoft SQL Server 2005, Version management – PVCS, CVS, VSS.


A firm understanding of web application coding utilizing Java, JEE, and WebServices.


Experience with PERL, UNIX Shell Scripting, JACL/Jython and Python, VB Scripting.


Strong experience with connectivity issues related to Microsoft SQL, Oracle, DB2 databases and the ability to understand complex SQL Stored Procedures.


Highly proficient with Microsoft Office Tools.


Assist with hardware design and topology.


 Participate in technical test plan creation, technical testing (DR test, unit tests)


Document Citizens’ specific application deployment and configurations


Create change control to put applications into production


Conduct project turnover to support teams


Provide third-tier support to support teams after project completion


Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.


 
Experienced with installation of WAS Network Deployment or Base 6.X/7.X, cluster creation, installation of IBM HTTP Server, WebSphere fixpack deployments, Oracle driver installation, JDBC configuration.


Create Visio architecture diagram showing all major components.


Setup and debug web server and plug-in configurations.


Ability to perform WAS troubleshooting, security and performance tuning.


Deploy application code (major releases, fixes, patches) as documented by vendor


Application specific configuration changes


Troubleshoot application related issues with the help of vendor


 
Must have a firm understanding of concepts and technologies such as SOA, Messaging, Transformation Engines, Web Services, and Data Integration techniques.


Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC is a plus.


Experience with Web Services, SOAP and XML


Experience with build and deployment automation


Excellent written and verbal communication skills and demonstrated ability to mentor others.


Background in financial services or banking environment, and familiarity with regulatory and technology risk requirements preferred

Knowledge: 


Full life-cycle implementation experience (requirements, design, implementation, integration, testing).


Experience with the setup, management, security, and optimization of IBM WebSphere Application server and web servers on AIX, LINUX, and Windows servers.


Good understanding of RDBMS systems such as Oracle, Microsoft SQL Server, DB2.


Experience of IBM MQ and IBM Message Broker Administration on AIX, LINUX, Windows servers is add on plus.


DataPower Appliance Administration, WSRR knowledge is an add-on plus.


SharePoint 2007 Administration experience is an add-on plus.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385526]]> Sun, 15 Apr 2012 16:00:00 GMT 2355541-Providence-Information-Technology
The ideal candidate will function as a Senior Teradata Logical Data Architect, participating in the design and implementation of Teradata FSLDM that can support the ongoing company growth. The successful candidate should have the combination of education and experience that provides the basis for delivering the necessary job functions, skills, and knowledge as described in this job description.



Architecting and implementing high quality Data Warehouse solutions using company approved platforms such as Teradata. Must be aware of migration and implementation plans that address both tactical and strategic needs.

Define and govern Teradata FSLDM logical model and data warehouse best practices and standards to include software development practices, design styles and software deployment. Analyze technologies, technical processes and/or functions, document findings, identify areas for improvement and create specifications and implement.

Provide strategic direction to the organization by creating reference architectures and defining governance for the overall Teradata deployment strategy.

Mentor other team members on new and existing technologies and help guide the Teradata development process.

Design and normalize the logical data model to third normal form.

Facilitate the discovery of entities, attributes, relationships, and business rules from the functional experts and the user community.

Develop and manage data models and associated metadata for the enterprise.

Recommend and establish standards, guidelines, and procedures for design and maintenance.




 

Qualifications

Expert knowledge of Teradata Architecture

Expert knowledge of Teradata FSLDM

Expert knowledge of data warehouse and relational data modeling design

Expert knowledge of Erwin tool

Experience with Data Analysis and Data Profiling

Experience with Teradata, Oracle, SQL Server, DB2 UDB and DB2 Mainframe.

Knowledge of Banking and Financial Services

Knowledge of ETL and Business Intelligence

Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.

Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.

Ability to support and work within standard software development life cycle practices.

A minimum of 7 years experience providing data modeling architecture/administration/development in a Fortune 500 company.

3-5 years of experience with Teradata FSLDM & Data Warehousing

Additional 3-5 years working in another role within a data warehouse team, such as business/data analyst, quality assurance analyst, or ETL developer. 

Experience with SAS Business Intelligence and/or Oracle Business Intelligence is a BIG plus

B.S. in Computer Science, MIS or Electrical Engineering or a related quantitative discipline.

Graduate degree in Business, Computer Science or a related quantitative discipline is a BIG plus.

Personal skills: Possess a strong work ethic, self-starter, creative, a focus on customer service, possess a high level of energy, enthusiasm, have strong oral and written communication and people skills, team player, strong organizational skills, and the ability to multi-task, commitment and appreciate the application of technology in support of our business.

Banking or financial reporting experience helpful.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385491]]> Thu, 12 Apr 2012 16:00:00 GMT 2348224-Providence-Corporate
Design and document Data Integration architecture, including platforms, systems, and data

Present, communicate and translate technical architecture to all stakeholders, including business line stakeholders

Compile and maintain/update standards and best practices for Data Integration methodologies, culminating in Center of Excellence for DI practices at CFG

Administration of Data Integration platforms

Design, develop and deliver ABC (Audit, Balance, Control) layer for both new and existing projects.

 

Qualifications

Minimum Edcuation:



Bachelor’s Degree or equivalent 

Required Skills:



7+ years of hands on IBM Datastage development (version 8.1 or newer preferred)

7+ years UNIX: AIX and Linux OS, Directory structures and permissions, UNIX scripts, Standalone server environments.

9+ years of RDBMS experience with Oracle , MS-SQL Server 2005, Informix, Teradata and DB2

7+ years of programming in PL/SQL, Shell scripts and utilities in Teradata like MLoad, FLoad and BTEQ.

5+ years of data mapping and modeling

Additional Skills:



5+ years of SAS development (AML/KYC experience preferred)

2+ years of project management experience related to delivering an Enterprise Data Warehouse program

2+ years of development of operational and/or financial reports using tools such as Cognos, Business Objects, OBI, etc.

Preferred Certifications:



 IBM Information Server

SAS

Teradata

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385114]]> Sun, 08 Apr 2012 16:00:00 GMT 2335271-Providence-Corporate
Exciting new opportunity in great technologies, work with some of the best folks in the business! Join a team that is leading the peer segments in the Bank's core business functional areas. If you are someone looking to lead the design of strategic technology solutions for one of the largest banks in the nation - then this is the opportunity for you!
 RBS Citizens’ Enterprise Technology division is looking for a talented and highly motivated individual for a senior level Solution Architect to support the design and delivery of enterprise level technology solutions for the Bank’s Commercial Banking, Finance, HR, Legal, and Risk business lines.  The Sr. Solution Architect position will interface with vendors, developers and business lines to define and design technology solutions to solve business problems that ultimately drive the efficiency and success of these groups.
 Key Responsibilities:
• Perform high level and detailed design and planning for complex business requirements spanning multiple enterprise systems.
• Adhere to architecture standards, lead technical presentations and provide best practices regarding development and implementation options.
• Communicate effectively and appropriately to team members both up and down the organization, including business line, technical and vendors.
• Deliver distributed applications expertise and innovation to a distributed project team with varying experience and skill profiles.
• Understand application integration across every tier, including desktop, application and middleware tiers, database, business intelligence, and mainframe.
• Contribute to architectural and design feasibility discussions, prototype development, and perform design and code reviews, and mentor team members.
• Ongoing support for business critical applications in QA and production environments.
• Build a core understanding of the entire solution, and support the implementation, roll out and subsequent releases.
•Takes personal ownership for problems-follows through to ensure that solutions meet needs.
•Effectively documents solutions
•Ensures knowledge transfer to work group/project peers
•Demonstrates critical thinking
•Identifies and analyses improvement opportunities
•Troubleshoots and effectively resolves difficult or unusual problems.
•Effective in solving problems in a team environment
•Develops and implements structured processes or programs to facilitate knowledge transfer and prevent knowledge loss
•Analyzes trends in technology and customer requirements to develop standard solutions
•Brings successful resolution to high impact and/or complex and/or chronic cross-functional problems
 

Qualifications

7 or more years demonstrated experience designing, building, implementing and supporting enterprise applications.
Demonstrated fluency in .NET, JEE and Object-Oriented technology along with an understanding of middleware, web integration, and data warehousing principles.
Strong relational database skills and experience on Oracle including logical design, development of  queries and packages/procedures.
Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.
Experience creating appropriate technical design documentation, including conceptual solution approaches, options analysis, and detailed models.
Experience with high availability solutions such as hardware load balancers, content switching, application clustering, and Oracle RAC.
Experience designing and developing solutions with separation of layers, including data, business logic and presentation.
Knowledge of Development Frameworks, Application Platforms, Message Queuing, ETL Patterns and SOA a definite plus.
Experience with Web Services, SOAP and XML.
Experience with build and deployment automation.
Excellent written and verbal communication skills and demonstrated ability to mentor others.
A background in financial services or banking environment, and familiarity with regulatory and technology risk requirements is preferred.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

385024]]> Sun, 01 Apr 2012 16:00:00 GMT 2317485-Providence-Corporate
Review all software and jcl packages to insure that all materials, procedures, documentation and authorization are in compliance with standards.

Has good technical knowledge of the Software Development Lifecycle.

Execute the release of the software and JCL to the QA and Production stages through Endevor on-line and batch facilities.

Setup and use of Endevor Package Shipment Utility.

Create and maintain all stages of the Endevor environment which includes System, Sub System, Base, Delta and source files and approver groups.

Support upgrades and fixes to Endevor.

Monitor automated Endevor housekeeping tasks.

Code and implement Endevor processors which automate the movement of code and JCL through the Endevor environment.

Use software utilities such as File Aid, IEBGENR, IEBCOPY, IDCAMS to create and maintain the production and development libraries for source code, object code, JCL control cards.

Direct the activities of Software Librarians as required in order to meet project deadlines and deliverables.

Lead various special projects in the Production Control department as required.

Provide level II support and training to Software Librarians.

Work with the Audit / Risk teams to provide information when needed.

Provide training and support to the application development team on software life cycle procedures, Endevor concepts and Endevor detail procedures.

Represent Software Services at technical planning meetings and project meetings as required.

Assist development staff in debugging and troubleshooting as related to Endevor issues.

Provides 24 x 7 support for production software related issues.


Qualifications

College degree or equivalent experience.

4 to 6 years experience in a Production Control or software change control related position.

In-depth knowledge of CA-Endevor structure and function.

In-depth knowledge of software change control practices and procedures.

Advanced knowledge of programming techniques, OS/JCL, MVS system library facilities and MVS utilities.

Experience utilizing software utilities such as IEBGENR, IEBCOPY, FILEAID, IDCAMS.

Strong communication and analytical skills.

Ability to work independently.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384295]]> Sun, 01 Apr 2012 16:00:00 GMT 2317476-Providence-Information-Technology
The Senior Data Analyst will research, analyze, design, test and recommend business line system applications of a complex nature.  May modify, enhance, and/or design applications for the business.  Engage with stakeholders to establish business requirements to develop technical solutions or business process. May collaborate with senior management in the development of meaningful performance metrics.  May perform ad hoc analysis and reporting. Lead assigned projects.

Primarily working with senior management of Operations Departments to define the needs and objectives which will further assist in automating functions and streamlining operations while continually improving customer service. This role requires a detailed knowledge of department function(s) and must be knowledgeable in areas of workflow.  This role provides technical support for complex system application(s), problem solving, and system documentation. 

Organize and lead business requirements and design sessions with key stakeholders and the technology team. Works in conjunction with Operations manager/customers to analyze, design, and develop requirements for system enhancements. Analyzes, tests, and solves complex production problems related to the system(s). Collect, review and analyze system related changes to ensure compliance with department SLAs, policies, procedures, and/or regulatory and risk requirements.

May develop and maintain certain complex transactions to achieve customer satisfaction. Provides assistance to staff/customers regarding the implementation of new/updated processes.  May also includes training staff/customers. Leads multiple larger scale projects. Acts as a liaison between Operations departments, product management, programmers and/or vendors to address system problems and enhancements.

Key Responsibilities:

• Provides extensive data analysis and data profiling of source data and related ultimate originating sources.


• Produces written deliverables using Standard Templates and Support Documentation - process mapping, data mapping from source to target, glossaries, Data Dictionary, Detailed technical design, testing and implementation activities


• Collaborates with business and technology departments to understand and document technical solution requirements.


• Writes SQL queries in combination with other ETL tools to retrieve data from relational source systems


• Uses ad-hoc queries to investigate data issues in various source systems


• Understands and documents project-specific source access mechanism, detailed data flow and related transformation to specific targets.


• Interfaces and integrates technical knowledge with business / systems requirements


• Performs coding of detailed ETL jobs using IBM DataStage tool.


• Provides full compliance support for enterprise regulatory policies and procedures – SOX, Dodd-Frank, etc.


• Works with Senior Architects to analyze current and potential systems for conversions and product integration scenarios.


• Maintains an enterprise inventory of source systems – including profiled and non-profiled data in the enterprise Raw Data Layer.

Other Responsibilities:

• Assist Senior Architects and ETL manager with the execution and maintenance of ETL functions in the integration of data sources


• Lead JAD sessions with Systems Analysts and other teams, document results of JAD sessions, obtain approvals.


• Assist with the design of alternative approaches for effective data integration etc.


• Participate in assigned tasks related to Testing and QA.
 

Qualifications

The Senior Data Analyst will have the following qualifications:

B.S. or B.A. degree in business, computer science, or information systems; Higher level of relevant experience with other disciplines may be substituted.


5+ years overall experience with IBM DataStage, or Informatica, ETL best practices and industry tools, particularly with complex data inter-relationships


Must be able to connect and work with sources across diverse hardware and database platforms.


Must be highly proficient in data profiling.  Must have demonstrated experience with one or two leading data profiling tools.


Must be able to function independently, or as a team member, and have effective communication and interpersonal skills.


Must be able to analyze and develop creative solutions to complex system issues.


Must be an effective team-player and be willing to work with several other teams.


Must have experience with data modeling (including multidimensional modeling)


Familiar with IWay suite of products


Broad experience working within Banking/Financial software packages/solutions.


Knowledge of full life cycle implementations and have an understanding of all aspects of an implementation project including, but not limited to planning, analysis and design, configuration, development, conversions, system testing, migration and production support.

Preferred Skills/Experience:


Knowledge of server, database and query tuning and optimization is a plus


Familiarity with various enterprise frameworks and development methodologies.


Banking/Financial systems (Wholesale, Retail, Loans, Risk Management)


Strong PC skills with a working knowledge Microsoft Office suite, with strong skills in Excel, Word, PowerPoint and Project.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384910]]> Thu, 29 Mar 2012 16:00:00 GMT 2309254-Providence-Information-Technology
Plans and supervises the daily tasks and functions for The Americas Availability Center.
Responsible for maintaining the monitoring and execution of "mission critical" daily operational activities and job flows for the bank in a fast paced multi-platform environment.
Supporting of technical platforms such as MVS, NT, and UNIX (Solaris and AIX).
Requires strong Mainframe experience and in-depth working knowledge and utilization of TSO, TMON, CICS, JES2.
In depth knowledge of Unicenter Workload Control Center Cross Platform Job Scheduler, CA-1, CA-11, and CA-Dispatch.
Will be required to support ATM and Branch networks, monitored other environments utilizing tools such as CICS, TMON, and Gasper.
Responsible for the effective execution and support of all daily Data Center tasks and functions including, but not limited to, workflow prioritization, end user support, problem
determination and escalation and staff training and technical growth.
Provides direction, training, and communicates and enforces all Data Center Policies and Procedures.
Ensures the development, use, and overall effectiveness of Operations documentation and procedures.
 

Qualifications

5 plus years experience managing a multi-CPU mainframe-computing center required.

5 plus years experience managing a multi-server open system computing environment required.

5 plus years experience managing computer operators or computer room personnel required.

Proficient project management skills.

Understanding of multi-platform (i.e. MVS, UNIX, NT, AIX) processing and network connectivity issues.

Must be able to direct professional staff, vendors and contract consultants.

Thorough understanding of mainframe computer equipment technology.

Thorough understanding of data communications hardware and software.

Experienced and knowledgeable in the use of automated job scheduling systems.

Experienced and knowledgeable in the use of automated report bundling and distribution systems (CA- Dispatch, SAR, etc.)

Experienced and knowledgeable in the use of automated tape library software preferably CA-1.

Thorough understanding in the principles and execution of problem and change management supporting an enterprise wide environment.

Working knowledge understanding and experience in the creation, maintaining and execution of day-to-day operations of an Enterprise Control Center or Command Center environment strongly preferred.

Demonstrated understanding and experienced in the development of an enterprise-wide automated operations environment required.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Mon - Fri 11:00 pm - 07:30 am
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384826]]> Tue, 27 Mar 2012 16:00:00 GMT 2305669-Providence-Information-Technology
Identifies information technology project related security risks, vulnerabilities and/or threats proactively, and identifies effective methods for the appropriate mitigation of risks. 
 Works with application development teams during the SDLC process to reduce identified vulnerabilities within the application code. 
    Become familiar with both Information Security and Technology policies and procedures to ensure compliance.
  Serves as an internal information security consultant to the organization
    Participates in the implementation and interpretation of documented standards and procedures relating to information technology security.
   Works with application development teams to introduce improved coding practices into the development life cycle.
 Collaborates with the Technology network, infrastructure, and operations staff to provide guidance in appropriate security configuration and management.
   Conducts and/or coordinates risk assessments, penetration tests related to information technology security management and in support of compliance activities.
   Performs other duties as assigned  
 

Qualifications

  5 or more years experience preferred working in IT Security with an emphasis on consulting, architecture and engineering disciplines, or other related work experience.
 Strong knowledge of IT security management, practices, protocols, and information technology risk assessments.
 In depth knowledge of both current and legacy application software and security architectures.
  Experience with all aspects of IT infrastructure; including networks, platforms, and database systems.
 Independently maintain knowledge of new security developments and trends. 
 One or more of the following certifications: CISSP, CISM, CISA preferred
 Independent and able to perform tasks with minimum supervision. 
 Excellent communication and interpersonal skills.
Strong organizational ability.
Self-motivated and effective team member
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

384625]]> Sun, 25 Mar 2012 16:00:00 GMT 2296329-Providence-Corporate
The Solution Architect position will be focused on web and mobile design and development of Consumer & Business related applications. This role will work with our business partners to envision opportunities and technical solutions which align with organizational strategies and architecture principles. Additionally, this position will require the candidate to:

Participate in the full life-cycle development process from definition, through design, build, test, release and maintenance.

Provide input into project planning tasks and deliverables

Create technical designs, specifications, and integration tests

Research and track advancements in mobile and online channels

Develop mobile or web prototypes to validate architecture and design decisions, validate maintainability, performance and scalability, security, and speed to market

Provide technology leadership and mentoring to technology development teams

Research and evaluate vendor solutions, frameworks, evolving technologies, standards, and understand potential impact on current or future solutions

Provide analysis, research or troubleshooting of existing applications and solutions

Takes creative approaches to problem solving and applies innovative methods
 

Qualifications

The Solution Architect will have the following qualifications:

7+ years building applications for the web


3+ years building applications for mobile platforms


Demonstrated experience with multiple development languages such as C#, Java, and Objective C, as well as web technologies such as HTML5, CSS3, JavaScript, jQuery


Demonstrated experience with source code management systems


Working knowledge of various application server platforms such as IIS, WebSphere


Solid experience developing mobile applications for iPhone and Android


Working knowledge of various device, desktop and server operating systems, such as Windows, Unix/Linux, iOS, Android


Strong database design and development experience, such as Microsoft SQL and Oracle


Experience designing solutions for high availability and customer experience


Demonstrated experience with secure development practices


Strong scripting skills


Ability to communicate clearly and effectively in verbal or written form


Experience working with various development methodologies, with recent experience in Agile or Scrum preferred
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383765]]> Sun, 11 Mar 2012 16:00:00 GMT 2256283-Providence-Corporate
RBS Citizens Financial Group, Inc. (RBS CFG) seeks a Middleware Java Application Programmer for its Cranston, RI location.
Duties: Apply advanced knowledge of computer coding standards and multi-tiered applications to develop, update, and support existing Java-based Middleware Services using IBM WebSphere MQSeries, WebSphere Message Broker, ESB, J2EE (EJB, JCA, JTA, etc.), Web Services (XML, SOAP, WSDL, UDDI, BPEL, etc.), WebSphere Application Server, JMS, SQL, ESQL, DB2, Oracle, Spring, Hibernate, Unix and AIX. Analyze needs of business and technology stakeholders to create Software and Service Oriented Architecture that include data access and manipulation and employ these programs in major application enhancements. Code and maintain all levels of applications, message sets, message flows, and web-delivered reports that interface with multiple applications, including: automating builds using BuildForge and SOA Governance using WSSR; creating Web Services design artifacts such as WSDL and XML; securing web services using Datapower; and coding DB2/Oracle and SQL Server stored procedures. Create functional and technical specifications to guide project team in developing Middleware and Message Queuing options, and to assist junior technicians and offshore developers in creating new applications and updating existing applications. Review service designs, source code, research options, and create recommendations to ensure a successful implementation. Manage and coordinate test activities for assigned applications, and write complex test scripts for use by other technicians in testing environments. Identify and analyze application system problems, and develop and implement solutions to correct performance issues.

Qualifications

Must have a Bachelor’s degree in Computer Engineering, Computer Science or related, followed by five (5) years of progressive experience in the job offered or related middleware system development role. Full term of experience must involve full application development lifecycle, including development, testing, and day-to-day support for middleware systems, including development of Software and Service Oriented Architecture using WebSphere Message Broker, ESB, Java, J2EE, WebSphere Application Server, MQSeries, SQL, DB2, Oracle, Spring, Hibernate, Unix and AIX. Must also have experience in automating builds using BuildForge and SOA Governance using WSSR; experience in creating Web Services design artifacts such as WSDL and XML; experience in securing web services using Datapower; and experience coding DB2/Oracle and SQL Server stored procedures.
 

Other Information

 Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383808]]> Mon, 20 Feb 2012 14:00:00 GMT 2190418-Providence-Corporate
We are looking for a talented and motivated candidate to design and develop technology solutions for a growing portion of our business. These solutions will consist of a variety of custom built internal and external applications, integrating with various enterprise and vendor systems, to deliver new products and services to our customers.



Perform high level and detailed design and planning for complex business requirements spanning multiple enterprise systems.

Leading detailed design efforts, architecting solutions, application development and overseeing development of custom components.

Adhere to architecture standards, lead technical presentations and provide best practices regarding development and implementation options.

Communicate effectively and appropriately to team members both up and down the organization, including business line, technical and vendors.

Deliver distributed applications expertise and innovation to a distributed project team with varying experience and skill profiles.

Mentor and provide oversight to project resources, including reviewing designs and performing code and vulnerability reviews.

Contribute to project planning discussions, provide status updates for development progress and be a critical resource for issue resolution.

Collaborate with peer team members to ensure a quality implementation

Utilize industry best practices to ensure proper component integration testing, tuning and optimization.

Build a core understanding of the entire solution, and support the implementation, roll out and subsequent releases.

Provide third tier level support for business critical applications


Qualifications

5+ years of experience in designing and developing custom large-scale, web-based solutions using .Net and IIS on the Windows, leveraging relational databases and consuming web services.

Bachelors degree in Computer Science, Engineering or equivalent experience.

Exposure to various application frameworks.

Exposure to N-tier application design and development.

Experience with Agile and Traditional SDLC processes

Creating multi-threaded applications.

Consuming and creation of web services.

Solid understanding of web development and infrastructure best practices.

UI design, mockup and prototyping

Strong testing experience and practices (including unit testing, automation, load testing, etc.)

Excellent written and oral communication, interpersonal and organizational skills.

Experience with mobile computing applications is a plus.

Experience with web application infrastructure is a plus.



Windows OS (2003/2008) and IIS (6/7) skills

Scripting skills such as VBScript, JavaScript, or Perl

ASP.NET, C#, VB.NET

HTML, DHTML

OLE/DB and ADO.NET

SQL, T-SQL, PL-SQL

XML, XSL, XSLT

HTML5, CSS3

Native or Hybrid mobile solutions knowledge and experience is a plus (including Android, Java, iOS, Objective-C)


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382384]]> Wed, 01 Feb 2012 14:00:00 GMT 2145319-Providence-Corporate
Citizens Financial Group, Inc. seeks an Application Team Leader, ETL Development for its Cranston, RI location.
Duties:



Support the development, implementation and maintenance of complex data integration solutions which include data warehousing, access, modeling, manipulation and delivery on various IT platforms.

Design and deliver technology solutions that incorporate enterprise scheduling tools such as CA-7 and Autosys JIL utilizing comprehensive knowledge of Business Intelligence software, including iWay; Extract, Transform and Load (“ETL”) tools such as Datastage, Qualitystage, and Informatica; Data Modeling tools such as FOCUS and Erwin Data Modeling; and Data Warehousing tools such as OLAP, Star Schema, Oracle, Teradata, MLOAD, FLOAD, DB2, MS Access, and SQL.

Create and improve code using programming languages such as PERL, Unix Shell Scripting, MS Windows Scripting, MS T-SQL and PL-SQL, BTEQ, FTP, SFTP, Mainframe Cobol, and JCL. Create and maintain architectural standards and best practices, performing project management with Six Sigma methodology. 


Qualifications

Must have Bachelor’s degree in Computer Science, Engineering, Mathematics or related, followed by five (5) years of progressive experience in position offered or related data warehousing position.Full term of experience must include developing Data Warehouse/Business Intelligence systemsand performing data modeling and data integration using Business Intelligence technologies, including iWay, Datastage and Qualitystage; complete lifecycle implementation of data warehouse projects using Teradata utilities, including BTEQ, MLOAD and FLOAD; performing project management with Six Sigma methodology; and utilizing PERL, Unix/Windows Shell and Autosys JIL scripting.
 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Other Information

Direct applicants only.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383225]]> Thu, 26 Jan 2012 14:00:00 GMT 2128107-Providence-Corporate
Citizens Financial Group, Inc. seeks a Credit Business & Data Analyst for its Cranston, RI location.
 Duties: Perform quantitative analysis utilizing knowledge of financial accounting and loan accounting systems, and quantitative data sourced from such applications, to implement database queries and analyze their results to determine business’s exposure to credit risks such as loans, leases, and letters of credit. Utilize operating systems including MS Access, TOAD, Aqua Data Studio, ODBC, and IBM DB2 to design and develop database query tools to compute credit risk. Utilize SQL to query the data in the Risk Data Repository (RDR), Outbound HUB and Operational Data Store (ODS). Utilize Quality Center to analyze and log defects related to the processes intrinsic and extrinsic to Risk Data Platform (RDP). Use ERWIN Data Modeling to make model changes to the physical and logical data models in RDR. Analyze exposure based on knowledge of principles related to the computation of credit risk, including the calculation of on-balance and off-balance sheet exposures. Research and document Basel business requirements and high-level design and technical specifications for the bank’s RDP, with a primary focus on credit data used for financial disclosures, capital management and risk reporting. Partner with source system experts to ensure that credit data is accurately sourced into the data warehouse and extracted to meet Basel advanced data management requirements. Design controls for data that is sourced into and out of the RDP. Perform lineage on key Basel data elements from source to RDP to outbound feed to RBS. Research and analyze queries from RDP’s customer master data management application (Websphere Customer Center) users.
 

Qualifications

Must have Master’s degree in Computer Science, Electrical Engineering, or related, plus three (3) years of experience in position offered or related business systems analyst position.  Will also accept Bachelor’s degree in Computer Science, Electrical Engineering, or related, followed by five years of progressive experience in position offered or related business systems analyst position.  Full term of experience must include designing/developing database queries for business systems analysis; and using ERWIN Data Modeling, SQL, IBM DB2, MS Access, Aqua Data Studio, Quality Center, and the Websphere Customer Center.
 

Other Information

Direct applicants only.

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382488]]> Wed, 21 Dec 2011 14:00:00 GMT 2055328-Providence-Corporate
Analysis of mail flow and infrastructure utilization including the architecting of future upgrades and enhancements to accommodate improvements within the system. New messaging related applications testing and implementation. Generate and present utilization reports of entire email infrastructure including utilization rates, server performance, and trend analysis


Maintain documentation on all implemented, certified, and proposed email technologies.  Architect Citizens Bank’s messaging architecture for growth, enhancements, and or mergers and acquisitions.

Exchange 2003 / 2010 support with respect to routing, SMTP, administration, security and operations.


Office Communications 2007 support with respect to administration, security and operations.


Provide Tier 3 support for the Wintel Operations Team on a 24x7 basis. High level troubleshooting of previously implemented technologies from companies such as RightFAX, BlackBerry, Trend Scanmail and IronMail. Daily monitoring of the Exchange environment event & backup logs, working with  problem tickets and escalation to the appropriate individuals.


Monitors Net IQ, SCOM for alerts and status. Provides technical guidance to junior team members. Serves as a mentor to other team members.
 

Qualifications

8 years of MS Exchange 2003 / 2010, Anti-virus, spam filtering


4 years of Office Communications server 2007


Excellent Customer Service and Communication skills


Excellent networking fundamentals.


Knowledge of supporting Exchange Clusters and Clariion Back-end SAN Storage


Strong knowledge of DNS and mail routing protocols


The ability to work in a unique network environment. HP Proliant, SAN experience preferred.


Strong experience with Active Directory and LDAP in large-scale production deployments is important.


Low-level mail systems troubleshooting and Exchange 2003 / 2010 support skills are a must.


Performance monitoring, troubleshooting, and tuning skills are very important.


Advanced Knowledge of Exchange operations and administration.


Extensive knowledge of Outlook 97, 98, 2000, XP, 2003, 2007 and 2010 versions.


Excellent working knowledge of Windows 2000, 2003 and 2008 Server


Familiarity with 3rd party connectivity products.


Blackberry Enterprise and Good Link technologies


Email Compliance technologies


Email Archiving technologies


Outlook Web Access 2003 / 2010 knowledge (Front-end / backend) configurations


Excellent communication and technical skills required


RightFax, IronMail, Exchange 2003 / 2010, Legato, Backend SAN technologies are all pluses


Certification for 2003 / 2010 – Messaging Required


4+ years of Enterprise Exchange design


Ability to work nights and weekends as needed


Exposure to 3rd party Exchange applications a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380459]]> Sun, 16 Oct 2011 16:00:00 GMT 1864185-Providence-Information-Technology
Provides technical direction to team of database administrators responsible for deploying and managing physical databases.


Responsible for overall physical database structure for assigned databases.


Establishes performance tuning criteria and methods.


Reviews database performance statistics and direct improvements.


Maintains relationship with DBMS vendor and process of implementing upgrades.


Ensure high availability and reliability of all enterprise databases


Able to review metric reports and take appropriate action


Responsible for world class availability of complex applications for the CFG Business.


Has a good understanding of the business function which the complex applications supports and is viewed as a resource for the business to leverage for technology alternatives and solutions.


Responsible for Quality metrics related to Application availability and performance.


Has strong verbal and written communication skills.


Responsible for Technical leadership and oversight for a moderate to large group of complex Application Systems.


Has an understanding of the technologies and skills required of the team to ensure accurate time and cost estimates and implementations for new and enhancement to existing applications.


Assigns resources to technical tasks and directs and reports on activities of the team.


Coordinates technical activities across several technology areas that are utilized by the Applications.


Is a mentor for team members and other technology teams as well.


Responsible for adherence of the Application team to follow department and corporate policies and procedures.


Provides leadership and direction in setting and administering department policies and procedures


Responsible for evaluation of performance of the team members.


Responsible for setting objectives and development plans for team members.


Responsible for various personnel actions (i.e. hiring; promotions; terminations; development action plans)


Has a good understanding of financial goals and challenges.


Makes recommendations to support these financial goals and challenges both within the technology team and across Enterprise Technology Services.


Supports application related projects by evaluating risks and implementing preventative measures and escalating as needed.


Able to prepare implementation plan and contingency plan for supported applications for moderate to large impact projects.


Can assume the role of Technical Project or Program Team Lead, as needed.


Provide support for after-hours activities such as upgrades and implementations that may occur on evenings, weekends, or holidays.


Is a point of technology escalation for complex implementations.
 

Qualifications

Typical Minimum Experience: 


• Minimum 7 year experience


• Minimum 5 years experience in architecting, installing and configuring DR and HA solutions

Knowledge: 


• Clear understanding of RDBMS fundamentals


• Banking or financial reporting experience helpful.


• Managerial skills

Technical: 


• Experience required in one of the following; DataComm, DB2 Mainframe v8, DB2 UDB v9, Oracle 10/11g, SQL 2005


• Hold certifications in one or more of the required database management systems.


• Experience required in one of the following; Windows, UNIX (AIX, Solaris, Linux), z/OS


• Strong SQL skills


• Experience using database monitoring tools.


• Expertise in backup/recovery/fail-over methods and best practices


• Experience scripting in UNIX required


• High Availability systems and Disaster Recovery experience


• Database replication knowledge


• Database security implementation and auditing experience


• Full lifecycle experience in software development environment


• Experience managing large (>1TB) database
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380903]]> Tue, 11 Oct 2011 16:00:00 GMT 1855970-Providence-Corporate
Mentor other DBAs in connection with their skill development objectives. Providing Production support of large, 7x24 Teradata database supporting active warehouse applications. Troubleshooting Production problems and working effectively with other team members to identify and address problems. Scripting for database monitoring and to automate routine tasks. Performing data analysis to provide management with timely and accurate information. Performing data management tasks as required loading, editing, restoring and removing data at the requests of our clients. Researching, testing and coordinating application schema upgrades. Tuning of SQL code and assisting developers in writing and tuning SQL queries. Testing of new features or 3rd party tools. Interacting with Teradata support to resolve issues. Logical and physical database design.
 

Qualifications

Bachelor’s degree in Computer Science or related discipline.


Minimum 5 years experience with verifiable skills on Teradata – administration certifications in recent releases preferred.


Exceptional problem solving skills.


Strong communication skills.


Scripting languages and strong knowledge of the Linux operating system.


Banking or financial reporting experience helpful.


Expert knowledge of Teradata 13.10.


Expert knowledge of Linux


Expert knowledge of Teradata utilities such as TASM Workload Manager, Priority Scheduler, Performance Management, Lock Display (transaction level), Show Locks (Utility level), Query Monitor, Query Logging, Query Session, Performance Monitor, User Management - creation of databases, users, accounts, roles, and profiles, Access, Space Allocation and Usage - perm, spool, and temporary space, SQL Performance Tuning, TD Administrator. 


Expert Knowledge of Teradata Privacy and Security best practices including Roles and Profiles, and access views.


Experience using View Point monitoring tools.


Experience with Teradata storage systems and space management with the ability to develop near term growth projections.


Strong SQL skills. Ability to code and recompile packages and code functions and procedures preferred. Experience in tuning SQL code.


Experience with the Erwin Data Modeling tool and Logical/Physical data modeling.


Expertise in backup/recovery/fail-over methods and best practices.


Clear understanding of RDBMS fundamentals.


Ability to write clear documentation of operating procedures, and ability to write specifications for applications to be developed.


Exceptional communication, problem solving, and teamwork skills.


Extremely detail-oriented and able to follow clear methodologies for troubleshooting and development.


Ability to support and work within standard software development life cycle practices.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
379623]]> Fri, 09 Sep 2011 16:00:00 GMT 1721475-Providence-Corporate