http://cfgcareers.com/rhode-island/management-jobs en
 This position will provide oversight and support to the Consumer Banking Division Business Lines.  The Compliance Manager II will support the development, execution and maintenance of the Risk Management framework. Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs. This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues. Will ensure timely communication of pertinent analysis of monitoring and validation efforts. Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
The Compliance Manager II will be responsible for, but not limited to:



Developing an understanding of business unit processes and related inventories of key risks and controls; 

Reviewing independent testing and assessments of business unit controls;

Analyzing results of independent testing and following up with Risk colleagues on exception remediation.

Participating in divisional risk meetings to identify new or changed processes requiring enhancements to business unit inventories;

 Assisting Risk team in completion of requirements of the “Control Environment Certification” Process.

Working with the SOX 404 team and Risk colleagues in the coordination of  SOX narratives update process;

Participating in special assignments:  assisting Risk team in executing corporate and/or department projects.


Qualifications

 In-depth knowledge of RCSA testing and OpsRiskCenter preferred


Highly effective written and verbal communication skills


Self-starter, highly motivated individual


Excellent analytical and organizational skills with high level attention to detail


Ability to work independently on multiple projects simultaneously


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required


7+ years, Analytical, Compliance, Risk, Financial industry experience with 5 years Risk Management.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383324]]> Wed, 01 Feb 2012 14:00:00 GMT 2145312-Providence-Risk-Management-and-Compliance
To conduct branch audits throughout the retail footprint of Citizens/Charter One Bank. Perform and document assigned test work while maintaining objectivity and independence. (Travel = 50%) Ensure that all completed documentation is accurate and supports the conclusions made based on the test work performed. Ensure that deadlines are met for requested tasks.

Identifies, analyzes and concludes upon the effectiveness and efficiency of internal controls, displaying an understanding of risks, compliance, and materiality.

Incumbent primarily provides support to the Sr. Staff Auditor.  External contact is limited.
 

Qualifications

Two years of Branch Manager, Assistant Manager, Teller Manager or equivalent work experience.

Risk awareness, knowledge of branch operations, effective communications.

Proficient in Microsoft Office applications.  Mainframe, TouchPoint, and Oracle experience is recommended.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule: Monday-Friday 8:00AM-5:00PM (Hours may vary based on travel schedule). 50% Travel Requirement noted is Overnight Travel.  Approximately 25% travel is local.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383247]]> Sun, 29 Jan 2012 14:00:00 GMT 2134074-Providence-Risk-Management-and-Compliance
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday Hours Vary 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383236]]> Sun, 29 Jan 2012 14:00:00 GMT 2134071-Providence-Retail
Serve as the executive responsible for leading and overseeing Citizens Financial Group’s (CFG) Privacy Office.  Provide definitive advice, guidance, and assistance to CFG management on all matters involving privacy, federal banking regulations, data protection/information security, and fraud/identity theft that affect personal customers, commercial customers, and our employees.  Performs monitoring and reporting on the effectiveness of CFG’s corporate-wide Privacy Compliance Program.  Assist in key privacy-related matters and initiatives as the subject matter expert, and work collaboratively to support CFG management with all privacy and data protection laws.
Key responsibilities include:



Ensure the continued implementation of the Privacy Office including the structure, strategy, policies and procedures, and other governance functions to provide advice, assistance, and guidance on all federal and state privacy laws and specifically those that affect banking.  This includes management and direction for the Privacy Committee and sitting on other CFG committees overseeing aspects

Develop a corporate-wide reputation for Privacy expertise and ensure business lines have the appropriate advice, assistance, and guidance to identify, implement and maintain CFG’s privacy and data protection policies and procedures.  Ensure that all legal, regulatory and/or mandatory requirements (both internal and external) relating to compliance and Privacy risks are interpreted, understood and acted upon appropriately.  Assist with fraud investigations or matters related to CFG’s Ethics Policies, as needed.

Provide leadership in the development and implementation of effective compliance programs to comply with Gramm-Leach-Bliley Act and CFG’s Customer Information Security Program (CISP).  Provide all needed advice and guidance and render opinions regarding new initiatives, changes in process, and remediation activities as needed.  Collect and analyze information to provide effective oversight of the CISP and report as needed to the Board of Directors and other risk committees on the status of compliance with GLBA.

Develop and maintain strong working relationships with CFG management, including Risk colleagues, Legal, Human Resources, Security & Risk management to establish and implement a Corporate-wide Privacy Office and Compliance Program.  Provide leadership in the planning, design and evaluation of privacy related projects. Represent RRCM as appropriate on business projects and governance groups, providing input and challenge on Privacy compliance matters and influencing these bodies as appropriate.


Qualifications

Preferred Qualifications:



Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization.  Strategic vision and the ability to maintain a best-in-class privacy office within the context of the privacy marketplace and industry trends.

In-depth experience with Federal Banking Laws, Rules, Guidance relating to GLBA and all FFIEC Guidance and experience working directly with federal banking regulators.

Strong working knowledge of all privacy and data protection laws and specifically all financial services regulations (GLBA, FACTA, FCRA, State Data Protection Laws RFPA, HIPAA/HITECH, UDAP/UDAAP, AML/BSA, HR/employment laws, surveillance and monitoring laws, data breach laws, etc.) with the ability to advise on diverse compliance related financial services activities and the regulatory rule making process.

Knowledge of data protection/information security, telemarketing laws, COPPA, CAN-SPAM, TCPA, ECPA etc.

Ability to provide definitive advice and guidance on large corporate projects and initiatives in real time.

Ability to interpret regulations impacting the financial services industry and advise on corporate-wide compliance oversight and enforcement program policies for regulatory risk management.

Ability to conduct legal research on complicated matters and distill advice to a broad audience with operational recommendations for implementation.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383018]]> Thu, 26 Jan 2012 14:00:00 GMT 2128106-Providence-Corporate
Work with Specialist Assurance Manager to produce assurance review plan, designing solutions which take account of the resources available and constraints imposed;

Appraise Specialist Assurance Manager of progress on reviews underway and issues requiring resolution, bringing an approach that resolves issues and proposes solutions;

Liaise with business to identify whether planned timescales for assurance reviews are viable, validate issues and cross refer to other key stakeholders (e.g. GIA, Group Risk, and external parties);

Meet with Specialist Assurance Manager / team colleagues to share data, clarify understanding and identify potential issues;

Participate in  and / or lead briefings with Specialist Assurance Manager to discuss role in relation to the specific assurance reviews;

Accountable to key stakeholders for delivery of assurance reviews to an agreed quality, time and cost;

Conduct review testing. Tests may involve data analysis, observation and interviews with colleagues within the business and / or TP;

Use assurance methodology to ensure that the ongoing progress of assurance reviews is formally tracked and that a clear audit trail exists in line with agreed governance;

Create and issue Assurance Documentation, assessing adequacy of controls, identifying tests to be used and testing rationale and with key individuals to identify processes, risk and controls;

Escalate contentious issues to Specialist Assurance Manager in a timely manner;

Follow up of assurance issues to ensure theses are addressed by the business in an appropriate manner;

Participate in knowledge sharing events to promote own and others’ business / product knowledge and continuing professional development; and,

Support new team members / less experienced Specialist Assurance Analysts on an ad hoc basis.


Qualifications

 



2 years experience and understanding of  Corporate Security Services , Group Manufacturing business function;

Experience of managing relationships with a business;

Experience in analysis and presentation of complex data and providing input to produce reports; and,

Being able to work as part of a team coupled with ability to gather and analyse information & provide a suitable solution.


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383165]]> Wed, 25 Jan 2012 14:00:00 GMT 2127098-Providence-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier II branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Saturday - Hours Vary 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383161]]> Tue, 24 Jan 2012 14:00:00 GMT 2124279-Providence-Retail
The Senior Risk Manager manages all aspects of risk within the business unit, ensuring that risk processes, programs and reports are consistent with corporate direction and policies.  This is accomplished by developing, enhancing and maintaining a proactive and robust risk management program and related initiatives.  The Senior Risk Manager will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.  Provides regulatory expertise and solutions on complex risk and compliance issues within business unit.  Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.

Leadership Accountabilities:


Business Management & Planning: Create, implement, and delivery of operational plans aligned with the business plans and targets. Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.  To facilitate change through projects.

Customer Service: To champion strong customer service attitudes and values.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Recruitment & Induction: Design and recommend resourcing strategy, to identify recruitment requirements. Oversee the new hire orientation process for new team members.

Team Development: Create, plan and implement activities that will support the development of team members.

Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Reviewed follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Conducts performance reviews and acts upon development needs where appropriate. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).
 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Proven leadership and management skills


Bachelor Degree required, Master’s Degree preferred


10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383093]]> Mon, 23 Jan 2012 14:00:00 GMT 2121053-Providence-Corporate
Manages all functions and staff of a Tier II branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:  Varies,  Monday-Saturday
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383045]]> Mon, 23 Jan 2012 14:00:00 GMT 2121034-Providence-Retail
 As part of the Citizens Business Services Risk team, the Sr Risk Manager will provide regulatory risk support to ensure the administration of regulatory risk programs such as  the compliance framework within RBS Citizens Business Services, to include but not limited to: governance, monitoring; risk identification and assessment; training; change management and exam management.  Provides regulatory expertise and solutions on complex risk and compliance issues within Business Services.  Identifies, assesses, implements and communicates regulatory issues.  Reviews policies and procedures for adequacy and accuracy.
Develop and maintain relationships with key (internal and external) personnel and/or stakeholders and colleagues.  Interface with regulators to provide information or respond to inquiries and exam preparation activities for Citizens Business Services.  Analyze, monitor and report Business Services risks and controls, utilizing various data sources such as risk indicators, regulatory examinations, audit reports and business unit self assessments.  Ensure risk issues are appropriately escalated to management and that resolution plans are executed timely.  Participate and/or lead the rollout of regulatory initiatives within Citizens Business Services. Participate in various committees at a regional and global level.   
Proactively identify opportunities for change which will add value to the achievement of business objectives. Ensure robust structures are in place to deliver, monitor and review change initiatives.

 

Qualifications

Advanced analytical skills


Excellent writing, verbal and communication skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


Proven leadership and management skills


Bachelor Degree
10 + years, Analytical, Compliance, Risk, Management, leadership or related experience including leadership in financial services industry
Strong knowledge of deposit/loan regulations and FFIEC Information and Technology guidelines
Seasoned professional with ability to multi-task, work in a fast paced environment and influence at all levels of the organization.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382853]]> Mon, 23 Jan 2012 14:00:00 GMT 2121025-Providence-Corporate
Responsible for training and development needs of assigned personnel.  Assists in developing and implementing Recovery department policies and procedures for efficient business processes.  Monitor and manage daily account volumes and work flows to insure effective turnaround times and maximum customer experience.  Ability to understand and manage human resource issues.



Provide one on one coaching and feedback opportunities to staff through pre-scheduled meetings.  Along with monitors team members’ job performance utilizing a variety of techniques (silent call monitoring, side-by-side observances)

Prepare and conduct performance reviews on a regular basis including career path development.

Monitor loan deficiency balance recovery and DDA recovery processes to insure internal process efficiency, effectiveness and quality.

Manage the department in support of annual loan charge-off recovery projections (currently $15MM+), and/or annual DDA recovery projections ($24MM) and maintain expenses within assigned budget tolerances (currently $1MM). Utilize operational reporting to monitor and manage daily work flows and account volumes including maintaining proper coverage of critical job functions.

Manage to all assigned operational goals

Insure all escalated customer issues are resolved within policy guidelines.

Participate in the preparation and presentation of departmental reports and metrics to internal business areas including senior management along with monthly staff meetings.

Conduct interviews for job candidates.

Assist with developing and executing strategies to meet or exceed departmental goals.


Qualifications

High School or equivalent (GED) required.

Bachelor Degree preferred, or 3 years people management experience in lieu of Degree.

Minimum 3 years Collections or Recovery/Call center experience receiving inbound and placing outbound collection calls via an automated dialer, payment negotiation and account resolution.


 
People management and leadership skills.
Knowledge of consumer and commercial banking requirements including Federal/State laws (e.g. Fair Debt Collection Act, Privacy Act, Fair Lending).
Basic understanding of bankruptcy, litigation, internal collection and agency collection strategies.
Excellent oral communications; counseling and persuasion skills.
Math aptitude.
Excellent organization skills.
Make independent decisions and exercise sound judgement.
Organized work habits.
Ability to perform in a production environment and meet monthly operational metric goals.
Excellent analytical skills.
Proficient computer skills.
Ability to motivate in a competitive, repetitive and stressful environment.
 

Hours and Work Schedule

Hours per Week:   30


Work Schedule:    Monday 5-9 / Tuesday 8:30-1:30 and 5-9 / Wednesday 5-9 / Thursday 8:30-1:30 and 5-9 / Saturday 8-12.
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382956]]> Sun, 22 Jan 2012 14:00:00 GMT 2117955-Providence-Risk-Management-and-Compliance
The key responsibility of the Real Estate Appraisal Reviewer I is to assist in the management of risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such involvement may include adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.  This includes conducting independent commercial real estate appraisal reviews on low to moderate complexity/risk properties and assembling and managing the collection of market data in order to provide general market research to the various commercial lending functions throughout the Bank. The Real Estate Appraisal Reviewer I will be assigned to low to moderate exposure, low to moderate complex property types, and those commercial valuation tasks which typically result in lower risk to the bank.  The responsibilities may also include assistance with scoping of commercial appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, issuing value opinions, and related administration and support functions.
 

Qualifications

The candidate must be self-motivated and disciplined, with the ability to work autonomously with direct and indirect supervision.
The job requires excellent written and verbal communication skills, as well as a working knowledge of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.
Bachelor's Degree or Greater Real Estate Appraisal Trainee or equivalent appraisal experience.
Minimum 1 year experience as a bank staff appraisal reviewer or diversified commercial appraisal experience.
Knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding.
Working knowledge of personal computers Good analytical and organizational skills . Good oral and written communication skills. Ability to work as a team player Flexibility and willingness to assume responsibilities for projects and tasks assigned by management.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382961]]> Tue, 17 Jan 2012 14:00:00 GMT 2105846-Providence-Risk-Management-and-Compliance
The Risk Specialist II will support the development, execution and maintenance of the Risk Management framework.  Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs.  This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues.  Will ensure timely communication of pertinent analysis of monitoring and validation efforts.  Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
 

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required, Master’s Degree preferred


7 + years, Analytical, Compliance, Risk experience,  financial industry experience with 5 yrs risk management
 Must be available to travel as needed. 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Other Information

Please note: Per the Internal Recruitment Guidelines and Policy, by applying for this position you certify that you meet the following criteria in order to be considered for this position:





Meet the minimum job qualifications.

Received a rating of 3 or better on your most recent performance review.

Currently not on a Performance Development Plan or Final Written Warning.

Informed your current manager of your intent to apply for the position.

For additional information, please review the Internal Recruitment Policy https://www.rbsamericashr.com/SiteCollectionDocuments/Policies/policy_3.02_Internal_Hires.pdf  on RBSAmericasHR.com.
Please keep in mind, there is no mandatory length of time in a role before you can apply for another role; however, our practice suggests a minimum of 12 months in your current position. Additionally, you are only eligible to apply and be considered for up to three positions at any point in time.
  

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382937]]> Tue, 17 Jan 2012 14:00:00 GMT 2105833-Providence-Corporate
The Corporate Ethics Officer is responsible for developing and implementing the strategy for the promotion, enhancement and oversight of the Citizens Financial Group, Inc., Corporate Ethics Program.  The individual promotes an organizational culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations, as well as company policies and procedures.   The individual monitors and measures CFG’s Corporate Ethics Program in line with company policy and relevant regulatory guidance, and makes necessary changes to the program in order to ensure compliance. 
 
He/she is also responsible for managing a large vendor relationship for the Control Room.  Additionally, the incumbent leads the implementation of large projects within CFG for various senior-level stakeholders within RBS, including the Personal Trade Assistant (PTA) system project, outsourcing the whistleblower hotline and the required controls, testing and training for new Group-wide policies like the Anti-Bribery and Corruption (ABC) Policy Standard.   
 
Key responsibilities include:
 



Leads CFG’s Ethics Office by building strong partnerships across the organization, collaborates effectively within the compliance community and with CFG’s business lines, to provide advice and assurance on matters of ethics, integrity, and compliance

Leads and directs the team and monitors the processes for allegations regarding the Code of Business Conduct and Ethics.  Maintains oversight of investigations that come in through the Ethics Office; ensure all issues are promptly addressed and resolved; and oversee the data tracking process for these issues

Serve as CFG’s Divisional Anti-Bribery Compliance Officer (DABCO), representsCFG at regional Risk Committees and Group level ABC forums, fields related inquiries, resolves questions and policy issues, and escalate ABC matters as appropriate

Uses independent judgment to advise colleagues and interpret the Code, including the applicability of the Code in specific situations, such as for gifts/hospitality.  Also coordinates closely with management and HR to ensure that the company’s prohibition against retaliation for reporting an allegation of the Code is strictly enforced

Oversees the Control Room functions, including managing the Personal Trade Assistant (PTA)  system, answering colleague questions, communicating with brokerage firms, and identifying violations of policy regarding prohibited trading

Oversees the Foreign Corrupt Practices Act Compliance Program, which consists of developing and delivery of colleague training, monitoring current vendor contracts for compliance, and performing due diligence during M&A and when procuring foreign contractor relationships

Develops information reporting  for senior management and the Board of Directors detailing key program metrics

Manages and leads team members, performing employee development duties such as career training and coaching, performance reviews.

Coordinates the annual campaigns for the corporate ethics training and certification process; and the Conflict of Interest Survey

Implements and administers Group and local policy standards that are owned by the Ethics Office.  Assist with change management, strategic planning, budgeting, and other activities in conjunction with senior management team.

Manages processes to support the Executive-level Ethics Oversight Committee

 

Qualifications

Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization, includingsupporting functions such as HR, Legal, Audit and Corporate Security.  Must be comfortable with making judgment calls in relation to the Code of Ethics

10+ years of previous business and compliance experience with progressively more responsibility and exposure to senior and executive level management, including 8+ years experience in ethics and/or traditional corporate compliance functions

Familiarity with Ethics-related legislation, such as the United States Sentencing Guidelines, the Sarbanes-Oxley Act, the Foreign Corrupt Practices Act, the Federal Bank Bribery Law, Regulation O, the UK Anti-Bribery Act, related case law and best practices.  Practical experience with risk management concepts in the financial services industry

Understanding of attorney-client privilege, investigative and interview skills, and the ability to manage controversy without bias and to all parties.  Ability to quickly assimilate information relating to complex issues, maintain poise, demonstrate political savvy in dealing with sensitive investigations

Working knowledge of Control Room functions, with an understanding of securities laws and insider trading, information barriers and Chinese Walls, and material non-public information

Tact, diplomacy, and the ability to use discretion when making decisions, be creative and innovative in problem solving, and exercise good judgment

Demonstrated ability to multi-task, work independently and in team settings, and deliver results

 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382675]]> Tue, 10 Jan 2012 14:00:00 GMT 2089516-Providence-Risk-Management-and-Compliance
This position supports the Loan Accounting area within Group Regional Services.  This role is responsible for leading, co-coordinating, project managing, supporting and planning across the Loan Accounting area.  Job holders at this level utilize their expertise to set the direction for, plan and integrated diverse functions.  This role drives continuous improvement across the entire department/division by responding to customer feedback and co-coordinating responses to customer concerns and complaints. Driving efficiency, quality and compliance and ensuring strong performance and customer service across the entire team. 

Supporting Lean and Workout implementations to work towards optimal efficiencies and effectiveness.  May be responsible for identifying key metrics and reporting.  Responsible for documenting procedures which may include BAU, KSOR, and BCP. May lead a small team of professionals with varied specialists in quality and vendor management.  Ensuring that the management & governance of vendors is robust and that service quality is being monitored and regularly assessed. 

May be responsible for recommending and/or implementing key business strategic initiatives. Accountability for delivering a program to improve the people proposition for line managers and staff of the business, covering areas such as performance management, learning and development.  Driving up colleague engagement through being responsible for the internal communication strategy, reward & recognition, team building, colleague training initiatives and new colleague on-boarding. 

Accountable for development and delivery of a comprehensive regional Your Feedback action plan, making recommendations in regards to targets and achievement of targets.   Ensure systems related risks, change activities usage and investment bids are managed in line with Group policy and standards.  Represent the business at appropriate Group/division-wide forums or meetings which may include preparation of executive presentations.  May also be responsible for planning events and logistics for large scale meetings.  Role will include project management.

Leadership Accountabilities:


Customer Service: To champion strong customer service attitudes and values.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Team Leadership: develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Recruitment & Induction: design and recommend resourcing strategy, to identify recruitment requirements. Oversee the new hire orientation process for new team members 

Team Development: create, plan and implement activities that will support the development of team members.


Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Reviewed follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Conducts performance reviews and acts upon development needs where appropriate.  Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).
 

Qualifications

Solid ability to make decisions and implement actions


Superior customer service skills


Advanced analytical and proficient product knowledge


Superior ability to multi-task


Strong knowledge of MS Excel and MS Access


Working knowledge PowerPoint/Visio


Working knowledge of MS Word


Solid time management skills


Superior written and verbal skills


Strong organization skills


Superior project management skills


Strong PC Skills


Working knowledge and understanding of business planning, risk management and control methodology


Typically 5+ years of leading people across a range of teams


Previous experience of working in a variety of business areas or other divisions or industries is desirable


Thorough understanding of overall strategic objectives for Business Services and RBS


Advanced knowledge of corporate policy, laws and regulatory requirements of area of responsibility


Excellent problem solving skills


Experience of leading, coaching and motivating people and high level communication and influencing skills


Experience of planning and coordinating diverse activities which may include strategic plans that drive significant operational improvement.


10 + years Project management, leadership, Finance processes, business planning, risk management, 5+ years in progressive management role, 10+ business support role (or within the business), Prior experience in managing projects, Prior experience in managing and writing executive communication, Proven ability to manage complex stakeholder expectations


Bachelor Degree required, Accounting or Finance Experience is strongly preferred along with project management certification. 
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382747]]> Sun, 08 Jan 2012 14:00:00 GMT 2083376-Providence-Corporate
Primary responsibility is to manage the Basel Qualification Committee.  The Basel II Qualification Committee serves as a program central resource and decision making body for primary support and interaction for Basel II expertise under the US Basel II Final Rule.  The committee oversees that qualification requirements of the regulations are met during the project to support a transition to a Basel II environment.  The committee’s responsibilities are to:


• Manage Basel II rule interpretation


• Provide Basel II subject matter expertise advisory support for multiple parallel projects for the enterprise


• Provide constructive challenge to PIB, workstream, project and program deliverables


• Manage the process of mapping workstreams, project and program deliverables to closing CFG Basel II compliance gaps and establishing and/or enhancing BAU processes.


• Oversee compliance of workstream and functional team’s deliverables measured against regulatory requirements and recommend corrective actions as needed


• Analyze new product and portfolio impacts


• Liaison with regulators for Basel II implementation


• Facilitate workstream requirements to support the regulatory examination agenda


• Provide Basel III and Dodd-Frank Act rule interpretation and compliance challenge relative to new and existing capital adequacy requirements and expectations.


• Work with subject matter experts from other large scale enterprise initiative to ensure qualification requirements are achieved.


Provides Basel II expertise to ensure multiple business level projects are planned, organized, controlled and delivered within the Basel Program working directly with project stakeholders as a representative of Program Management Office. Basel II Program efforts have a larger scale and impact than most individual project efforts. These efforts involve management of several parallel projects, multiple subject matter experts, managers and key stakeholders.  The outcome(s) of the program effort have a significant impact upon business economics and success of the business strategic plan.  These efforts may also consume significant amounts of funding.

Responsible for ensuring delivery of timely reports on qualification status and representing program interests at relevant Steering groups, PIBs and PCCs.  

Will be required to lead cross-functional team efforts to ensure compliance with regulatory expectations and program objectives. 

Will have extensive liaison and direct contact with a diverse range of businesses and functions, both within and outside of RBS Citizens.

Ensure effective team identification of and act as escalation point for program risks, issues, assumptions and dependencies within the program, working with the team to devise and implement effective mitigation strategies taking corrective action to achieve resolution to the satisfaction of business sponsors. Manage program resources, including coaching and training & development.  Create, foster and instill a climate of adding value in delivering programs by striving for excellence and contributing to the overall development of the Basel program.

May be responsible for formal performance review process of program staff in particular, development and talent management. May be responsible for staff identification and hiring process. Coach and develop staff as needed. Review and follow-up with each individual’s performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors.  Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).  Ensure policies for the performance management of individuals are implemented across all teams.

Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Required to champion strong customer service attitudes and values. 


Develop and maintain effective working relationships with key stakeholders across the business so that these contribute both to the effective operation of the Basel program as well as the development of the unit business plan.

Proactively identify opportunities for change which will add value to the achievement of the program objectives and enhance the stakeholder experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.
 

Qualifications

Strong knowledge of Basel II regulations and practical implementation


Previous work experience on a qualification team is preferred


Ability to assume senior program manager role as necessary


There may be a requirement for local travel


Proven experience with large programs end-to-end delivery to time, cost and quality


Well rounded knowledge of banking products and terminology


Ability to adapt to changing priorities


Strong problem solving and analytical capabilities


Strong written and oral communication skills are required


Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word


Organizational awareness required


Bachelor Degree required


15 years general business experience required, 10 years experience in Finance
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
377496]]> Fri, 06 Jan 2012 14:00:00 GMT 1594734-Providence-Corporate
The key responsibility of the Real Estate Appraisal Reviewer II is to assist in the management of risks associated with the commercial real estate appraisal and evaluation process for a given geographic market and/or assigned lending groups. Such involvement may include required process oversight, including adherence to internal policies and procedures to ensure regulatory compliance and appraisal industry requirements for assignments.  This includes conducting independent commercial real estate appraisal reviews on moderate to high complexity/risk properties and assembling and managing the collection of market data in order to provide general market research to the various commercial lending functions throughout the Bank. The Real Estate Appraisal Reviewer II will be assigned to moderate to large exposure, moderate to complex property types, and those commercial valuation tasks which typically result in moderate risk to the bank. 
The responsibilities may also include scoping of commercial appraisal/evaluation assignments, selection of appraisal/evaluation vendors, review of appraisal/evaluation reports, managing vendor relationships, drafting of review memoranda summarizing comments on the quality of appraisal/evaluation reports, opining to value conclusions, issuing value opinions, and supervision of related administration and support functions. The candidate must be self-motivated and disciplined, with the ability to work autonomously with direct and indirect supervision. The job requires excellent written and verbal communication skills, as well as a thorough understanding of USPAP, FIRREA and Interagency Appraisal and Evaluation Guidelines.
 

Qualifications

 Bachelor's Degree or Greater

Certified General Real Estate Appraiser or equivalent appraisal experience

Minimum 3 years experience as a bank staff appraisal reviewer or diversified commercial appraisal experience

Proficiency with personal computers as well as pertinent software packages, particularly discounted cash flow software and related industry applications
Strong analytical and organizational skills
Strong oral and written communication skills
Ability to work as a team player
Flexibility and willingness to assume responsibilities for projects and tasks assigned by management
Knowledge of real estate appraisal and valuations techniques as well as local, regional and national real estate market understanding
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382428]]> Mon, 19 Dec 2011 14:00:00 GMT 2047122-Providence-Risk-Management-and-Compliance
Corporate Security Services (CSS) focus is to identify and take action to reduce (significant) security risks affecting our customers and staff providing a safe and secure environment in which to operate. The role holder(s) will play a key role in delivering a high quality, comprehensive, prevention focused Intelligence function within CSS. The role holder will be responsible for the co-ordination and production of a wide variety of Intelligence, material both written and verbal, using a range of existing and emerging sources.
He/She will be required to produce high quality intelligence products for a variety of audiences including senior managers and executives, and will be responsible for establishing a Corporate Security intelligence network, covering all the CSS functional and geographical regions.
 The role holder(s) will facilitate the strategic intelligence response and recovery to major, unexpected events that adversely impact RBS Group. He/She will be responsible for ensuring the business is appraised of pertinent threat intelligence and he/she will support the Manager, C&I to update appropriate stakeholders on ongoing issues.
The role holder(s) will facilitate inquiries into the underlying root cause of all incidents, the identification and implementation of permanent fixes and ensuring lessons learned are incorporated into future processes.



This role may have direct responsibility for a small team of up to 5 FTE

Conduct strategic intelligence collection and analysis regarding trading and payment systems frauds

Maintain high level internal and external liaison contacts

Prepare and present oral and written briefings

Assist the Manager Coordination & Intelligence (C&I), in the delivery of the corporate security framework, including the delivery of an intelligence and co-ordination capability

Assist Manager C&I in developing capability and driving through major cultural change in support of the Divisional, Group and CSS strategy within C&I

Coach (junior) C&I analysts

Accountability for the day to day running of the team, including prioritization, management of resource and successful workflow planning.

Influence stakeholders and senior business partners to achieve the group’s ambition on financial crime risk management

Represent RBS at operational level in contacts with police, justice department, security services and peers in the financial world

Work with appropriate regulatory bodies, intelligence and law enforcement agencies

Assist in the delivery of the strategic priorities and plans as laid out by CSS, within C&I

Assist in the delivery of expert services and specialist advice on C&I risk related policies

Facilitate the regional intelligence gathering and co-ordination of financial crime risk activities

Assist in the provision of quality security intelligence reporting as appropriate

Drive the effort to ensure consistency in incident reporting/escalation

Drive in the effort to ensure consistent MI is available

Assist in driving overall coordination of provision of Security related products and services


Qualifications

Bachelor’s Degree required.

At least 7 years of law enforcement or regulatory experience investigating trading or payment systems frauds

Ability to influence people who you do not have line management responsibility for.

Understanding of the systems and processes established to manage data

Good knowledge of the Security & Risk related threats, risks and issues faced by RBS Group and the Financial Services industry


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382245]]> Thu, 15 Dec 2011 14:00:00 GMT 2037040-Providence-Risk-Management-and-Compliance
Overall responsibility for daily operations, including management of Teller (including Teller Manager) and Customer Service staff of a Tier I branch. Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results. Under guidance of Branch Manager may hire, fire, review, and counsel staff. Reviews teller work schedule. Schedules Bankers/Customer Service Representatives to ensure adequate coverage. Responsible for keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits. Monitors branch service quality levels and coaches staff to achieve appropriate levels. Responds to complex customer complaints and questions. Coordinates special events such as Customer Appreciation Day. Opens and/or closes branch. Reports to Branch Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


3 years sales and service experience


Supervisory experience required


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Flex Schedule, Mandatory Weekends
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
379276]]> Wed, 14 Dec 2011 14:00:00 GMT 1742062-Middletown-Retail
Manages all functions and staff of a Tier I branch. Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses. Deploys resources to optimize individual and team performance. Responsible for branch compliance with bank policies, procedures, and operational integrity. Prioritizes, manages, and communicates promotional campaigns and product initiatives. Conducts cold calls on prospective small business customers. Maintains and develops relationships with existing small business customers. Creates and manages to branch business plan. Represents bank in local community organizations. Conducts performance reviews for staff. Coaches and trains staff as needed. Reports to Regional Manager.
 

Qualifications

High School degree or equivalent required


Associate's or Bachelor's degree preferred


4 years sales management experience


Proven ability to manage franchise profit and loss objectives


Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Flex Schedule, Mandatory Weekends  
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382241]]> Thu, 08 Dec 2011 14:00:00 GMT 2028516-Rhode-Island-Retail
The Americas, Information Security Specialist will provide advisory and consultancy services to the divisions in order to improve the security control environment and minimise the risk and impact of information security threats and vulnerabilities.
This role holder will work with the Americas, Information Security Manager to provide divisional Information Security support.  They will work closely with and influence key Senior Management across the divisions, whilst developing and maintaining relationships and providing Information Security advice and guidance in line with Information Security policy. 
The Americas, Information Security Specialist will perform risk assessments of internal and external Information Security threat environments, including applications and business units.
The role holder will understand, prioritise and assist with developing and implementing solutions for divisions to reduce and close Information Security gaps between risk appetite and current risk position.
The role holder will use their in-depth Information Security experience to understand and advise on identification and management of Information Security risks and mitigation in relation to technical infrastructure and applications. 
They will be a key member of Americas, Information Security team and will be involved in Threat Management Groups and Information Security incidents relevant to their respective division.
 

Qualifications

Bachelor's Degree

7 years of experience working within an Information Security or IT related team

Influencing at senior organisational levels

Working with a broad range of business units across RBS divisions

Excellent communication skills – written and verbal

Ability to write technical issues in business terms

Technical Knowledge:



Specialist knowledge in Information Security risk assessment and controls management, including an understanding of the ISO27000 series and how to apply it

In-depth IT and Information Security knowledge and experience

Knowledge of the legal and regulatory environment within which Financial Organisations operate (e.g. OCC, FED & FDIC)

Experience of a Security and Risk function

Good understanding and proven track record of working in Information Security and within a technology service provider within the Financial Services industry

Relevant Information Security or technical qualifications (e.g. CISSP, CISM etc.)

Desirable - at least 3 of the following areas:

Mainframe (CICS/DB2/RACF)

Windows

Unix

TCP/IP networks

Penetration Testing

Malware mitigation

Investigations

Oracle

Authentication techniques

Cryptography

Application Security

Payment and Card security

Security Monitoring


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382204]]> Tue, 06 Dec 2011 14:00:00 GMT 2014360-Providence-Risk-Management-and-Compliance
The Americas, Information Security Specialist will provide advisory and consultancy services to the divisions in order to improve the security control environment and minimise the risk and impact of information security threats and vulnerabilities.
This role holder will work with the Americas, Information Security Manager to provide divisional Information Security support.  They will work closely with and influence key Senior Management across the divisions, whilst developing and maintaining relationships and providing Information Security advice and guidance in line with Information Security policy. 
The Americas, Information Security Specialist will perform risk assessments of internal and external Information Security threat environments, including applications and business units.
The role holder will understand, prioritise and assist with developing and implementing solutions for divisions to reduce and close Information Security gaps between risk appetite and current risk position.
The role holder will use their in-depth Information Security experience to understand and advise on identification and management of Information Security risks and mitigation in relation to technical infrastructure and applications. 
They will be a key member of Americas, Information Security team and will be involved in Threat Management Groups and Information Security incidents relevant to their respective division.
 

Qualifications

Bachelor's Degree

7 years of experience working within an Information Security or IT related team

Influencing at senior organisational levels

Working with a broad range of business units across RBS divisions

Excellent communication skills – written and verbal

Ability to write technical issues in business terms

Technical Knowledge:
Specialist knowledge in Information Security risk assessment and controls management, including an understanding of the ISO27000 series and how to apply it
In-depth IT and Information Security knowledge and experience
Knowledge of the legal and regulatory environment within which Financial Organisations operate (e.g. OCC, FED & FDIC)
Experience of a Security and Risk function
Good understanding and proven track record of working in Information Security and within a technology service provider within the Financial Services industry
Relevant Information Security or technical qualifications (e.g. CISSP, CISM etc.)
Desirable - at least 3 of the following areas:
Mainframe (CICS/DB2/RACF)
Windows
Unix
TCP/IP networks
Penetration Testing
Malware mitigation
Investigations
Oracle
Authentication techniques
Cryptography
Application Security
Payment and Card security
Security Monitoring
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382118]]> Mon, 05 Dec 2011 14:00:00 GMT 2042593-Providence-Risk-Management-and-Compliance
The Americas, Information Security Analyst will work along side the Information Security Specialists to provide advisory and consultancy services to the divisions in order to improve the security control environment and minimise the risk and impact of information security threats and vulnerabilities.
 This role holder will work with the Information Security Specialists to provide divisional Information Security support.  They will work closely with the divisions, whilst developing and maintaining relationships and providing Information Security advice and guidance in line with Information Security policy. 
 The Americas, Information Security Analyst will perform risk assessments of internal and external Information Security threat environments, including applications and business units.
 The role holder will assist in developing and implementing solutions for divisions to reduce and close Information Security gaps between risk appetite and current risk position. They will support the identification and management of Information Security risks and mitigation in relation to technical infrastructure and applications. 
 They will be a key member of Americas Information Security team and will be involved in Threat Management Groups and Information Security incidents relevant to their respective division.
 

Qualifications

Bachelor's Degree or equivalent work experience

5+ years of information security experience

Experieince working within an Information Security function or IT related team

Working with RBS Group divisions an advantage

Good communication skills – written and verbal

Ability to write technical issues in business terms

Developing knowledge in Information Security risk assessment and controls management, e.g. ISO27000

Developing IT and Information Security knowledge

Experience of a Security and Risk function

Working towards relevant Information Security or technical qualifications (e.g. CISSP, CISM etc.)


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382086]]> Sun, 04 Dec 2011 14:00:00 GMT 2006903-Providence-Risk-Management-and-Compliance
Under supervision of the Internal Assurance Manager and working with the Internal Assurance Team Lead, role holder participates in assurance reviews of internal assets or review and validation of testing activities performed by internal entities, in line with Security & Risk Group policies, standards and procedures. Role holder is expected to foster proactive and professional relationships with the business, providing robust and challenging insight on business risk and control processes. Create a climate of continuous improvement in delivering assurance reviews, striving for excellence in support of the overall development and delivery of the Internal Assurance strategy and function.
The Internal Assurance function adds value by providing specific business function assurance on Security & Risk, RBS Group policies and standards, in relation to customer, financial, regulatory or reputational risks.
The Assurance Analyst challenges the effectiveness of policy implementation based on testing results and in conjunction with senior colleagues.  With the wider team they act both divisionally and cross divisionally to review material risks and concerns, contributing to a consolidated picture of business as usual, gap analysis and future threats.  They add value by bringing momentum to action plans to address risk and leveraging findings and best practice on a regional and/or group-wide scale.
 

Qualifications

Bachelor's degree or equivalent work experience.

3-5 Years Experience in a Security & Risk or audit function

Strong knowledge of one or more of the RBS Security and Risk policy areas/domains

Knowledge of and experience with US regulations such as GLBA, Sarbanes Oxley, Payment Card Industry.

Ability to gather information from a range of different sources and in a number of different ways e.g. data collection, interviews, meetings, review of processes, manuals, and documentation review; and,

Ability to work independently or as part of a team coupled with ability to gather and analyse information & provide a suitable solution.

Ability to perform a review a range of controls under multiple Security and Risks domains and policy areas or provide oversight on related internal testing activities.

Document results, gaps and associated risks in a clearly understandable and timely fashion. 

Ability to plan, organize and prioritize workloads and work on own initiative


Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382064]]> Sun, 04 Dec 2011 14:00:00 GMT 2006902-Providence-Risk-Management-and-Compliance
Role holders participate in global specific assurance reviews with supervision from Senior Assurance Analyst / Specialist Assurance Manager, in line with Security & Risk, Group Manufacturingstandards and procedures. Role holders are expected to foster proactive and professional relationships with the business, providing robust and challenging insight on business risk and control processes. Create a climate of continuous improvement in delivering assurance reviews, striving for excellence and contributing to the overall development of RBSG strategy.
 The TP Assurance function adds value by providing specific business function assurance on Security & Risk, Group Manufacturingpolicies and standards, in relation to customer, financial or reputational risks.
 The Assurance Analyst challenges the effectiveness of policy implementation based on testing results and in junction with senior colleagues.  With the wider team they act both divisionally and cross divisionally to review material risks and concerns, contributing to a consolidated picture of business as usual, gap analysis and future threats.  They add value by bringing momentum to action plans to address risk and leveraging findings and best practise on a group-wide scale.
 

Qualifications

Graduate entrant OR


1 year experience and understanding of a Security & Risk, Group Manufacturing business function


Ability to plan, organise and prioritise workloads and work on own initiative;


Gather information from a range of different sources and in a number of different ways e.g. data collection, interviews, meetings, review of processes, manuals, and documentation review; and,


Being able to work as part of a team coupled with ability to gather and analyse information & provide a suitable solution


1 year Assurance / Audit experience

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382066]]> Sun, 04 Dec 2011 14:00:00 GMT 2006895-Providence-Risk-Management-and-Compliance
The IT Risk Assurance Specialist ensures that risk processes, programs and reports are consistent with corporate direction and policies.  This is accomplished by reviewing risk & control findings for appropriate action plan design and verification of remediation in accordance with corporate policy and standards.  The IT Risk Assurance Specialist will determine if the remediation implementation is deemed adequate and effective and will provide documentation to support their conclusion.

The IT Risk Assurance Specialist will ensure that risk processes and programs and internal reports are developed, implemented and effectively administered.  Provides information security and technical regulatory expertise and solutions on risk and compliance issues within the technology business unit.  Identifies, assesses, implements and communicates regulatory issuances.  Reviews policies and procedures for adequacy and accuracy.  Will work with various levels of information security and technology management resources to provide guidance for risk compliance. 

Leadership Accountabilities:


Contribute ideas, innovations and insights based on operational and customer needs to the overall business plan, to ensure the right objectives and focus is set in that plan.

Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement.  To facilitate change through projects. Customer Service: To champion strong customer service attitudes and values.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Ensure processes operate as designed.  Key indicators in place to ensure reliable, predictable and stable environment.

Stakeholder Management: Develop and maintain effective working relationships with peer-level stakeholders across the business so that these contribute both to the effective operation of the business unit as well as the development of the unit business plan.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Ensure robust structures are in place to deliver, monitor and review change initiatives.

Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

 

Qualifications

Bachelor’s degree


Minimum 3 -5 years in GRC,  IT Audit, or IT Security and Risk required


Professional Certification such as CISA, CISSP, CRISC strongly preferred


Regulations & Standards: ISO 27001/2, COBIT, GLBA, HIPAA, SOX, PCI


Direct experience or exposure working with a wide range of operating systems, applications and databases: UNIX,  Mainframe, Wintel Operating systems; Oracle, DB2, SQL database platforms; web application architecture, the .net and classic programming languages, information security and risk, regulatory testing requirements, application and database attacks and malware, penetration and vulnerability testing and applications
Excellent analytical skills


Excellent writing and verbal skills


Advanced knowledge of MS Word


Advanced knowledge of MS Excel/PowerPoint


In-depth knowledge of regulatory compliance requirements and risk management principles.


Excellent interpersonal skills


In depth knowledge of financial services industry


In depth knowledge of regulatory compliance requirements and risk management principles.


Bachelor Degree required, Master’s Degree preferred


5 + years, Analytical, Compliance, Risk experience,  or related experience in the financial services industry
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382041]]> Thu, 01 Dec 2011 14:00:00 GMT 2004242-Providence-Corporate
 The Sr. Risk Manager is responsible for providing executive leadership to the Consumer Banking Distribution Group business executive and senior management in the implementation, coordination and oversight of an effective risk management framework and related initiatives. This includes ensuring the risk management framework, processes and practices executed within the relevant business unit comply with RBS Group Policy and US Regulatory requirements and expectations. The Sr. Risk Manager is also responsible for overseeing and administering on behalf of the relevant business unit the corporate compliance program established by CFG Regulatory Risk and Compliance. The Sr. Risk Manager ensures that all risks relevant to the business unit, whether regulatory or operational in nature, are appropriately identified, assessed, mitigated, monitored and reported by the business unit.
 

Qualifications

Bachelor Degree - Required.

Master Degree - Preferred.

Certification or Licensure - Preferred.

Financial Services industry 10-15 years of experience.

Risk, Audit or Operations experience with at least 5 years in a significant leadership role with a proven ability to engage with Executive Management.

Skills:

-Leadership skills to provide authoritative guidance to management and staff within the organization.
-Strategic vision and organization/marketplace awareness.
-Ability to effectively communicate within all levels of the organization.
-Commitment to development and career advancement of diverse workforce.
-Strong knowledge of operational risk management principles and practices.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

382044]]> Wed, 30 Nov 2011 14:00:00 GMT 1997506-Providence-Corporate
The Risk Manager is responsible for a segment of the monthly production of Credit Risk reporting for Citizens Financial Group (the Division).  Reporting is inclusive of report production and analysis regarding portfolio demographics (balance, product type, business line and responsibility center, collateral type, and industry and sector) and metrics (Non Performing, Non Accruing, Expected Loss, Loss Given Default and Expected Loss).  The incumbent must work independently and with minimal guidance in a sometimes time sensitive environment to ensure that work product meets governance and transparency guidelines.  He/she must link and reconcile the Management Reports to Regulatory Reporting. The incumbent will support the redesign of existing reports to meet future needs and to support key One Risk initiatives (i.e. Sector Concentrations, CRE Portfolio Analysis and LTV).

Qualifications

A solid background in programing and computer science with demonstrated ability to extract databases from multiple data sources and platforms - required SQL, Oracle;


Demonstrated ability to combine disparate data is require with ability to programatically consume web services and parse data from XML or text files - Comfort with manipulating data and information


Strong Working knowledge of object oriented design concepts, theory and design patterns


Demonstrated competency for delivering Executive MIS Dashboards or Web User Interfaces (would like to see examples of work if possible) - COGNOS is required  


Ability to program in Flash, R and/or other statistical languages - SAS is required - SAS BI is desired


Aptitude and strong interest in Graphic Design and Data Visualization - ability to convey information in high resolution graphics -


Adobe illustrator skills desired      


Aptitude and desire to collaborate in a team to create niche information graphic products that are revealing, educational and visually appealing


Ability to collaborate and take direction when necessary


Background in Mathematics, Statistics and Data Mining  - Bachelors Degree required, Masters or PhD is desirable


Credit Risk background or other financial services background required

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

381776]]> Tue, 15 Nov 2011 14:00:00 GMT 1971524-Providence-Corporate
The Ops Manager II is responsible for a large or complex section of the company’s operations. Conducts problem solving and projects of moderate complexity with little or no direction. Manages department staff for a large segment of operations activities. Implements and maintains daily production requirements. Makes recommendations for change to improve processing techniques and quality. Recruits and hires employees, performance appraisals and reward and recognition of employees. Responsible for input into and meeting department budget. Motivate, incent, and reward desired behaviors by providing feedback and utilizing available reward and recognition programs.

Leadership Accountabilities:


Business Management & Planning: Implement and deliver of business plans and targets. Plan, allocate and organize team resources to meet the business plan.

Process/Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement. To facilitate change through projects.

Customer Service: Be a role model to drive a customer service values and effective management of customer concerns and issue resolution. To set expectations of customer service excellence delivery and ensure all department SLAs are met and/or exceeded.

Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate.

Stakeholder Management: Develop and maintain effective working relationships. Partner with other department and / or divisions with common goals.

Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives.

Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change.

Recruitment & Induction: Identify hiring needs and make hiring decisions. Oversee the new hire orientation process for new team members.

Team Development: Create, plan and implement activities that will support the development of team members.

Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Review and follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives).

Qualifications

Outstanding customer service orientation and product knowledge


Strong written and verbal communication skills


Strong organizational, marketplace and global awareness


Highly effective networking and relationship building skills


Commitment to development and advancement of highly-skilled and diverse workforce


Acts as an agent for positive change with flexibility


Commitment to quality and efficiency


Excellent time management skills


Excellent written and verbal skills


Excellent interpersonal skills


Superior project management skills


Strong PC Skills


Working knowledge and understanding of business planning, risk management and control methodology


Typically 5+ years of leading people across a range of teams


Previous experience of working in a variety of business areas or other divisions or industries is desirable


Thorough understanding of overall strategic objectives for Business Services and RBS


Advanced knowledge of corporate policy, laws and regulatory requirements of area of responsibility


Bachelor Degree required, Master’s Degree preferred, or equivalent work experience


10 + years Operations/financial services environment, with 5+ years of proven leadership experience


Solid customer service orientation and proficient product knowledge.


Supervisory experience


Ability to support others through development and coaching


Strong understanding of the compliance/regulatory environment


Bachelor Degree required

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
380755]]> Mon, 14 Nov 2011 14:00:00 GMT 1832431-Providence-Management
The Risk Specialist II will support the development, execution and maintenance of the Risk Management framework. Will assist managers in institutionalizing operational, enterprise and regulatory risk management programs. This will include the implementation and maintenance of risk management framework that includes business unit requirement, effective internal control processes and self-monitoring practices, and the assessment, tracking and reporting issues. Will ensure timely communication of pertinent analysis of monitoring and validation efforts. Will provide knowledge and expertise as directed on the appropriate implementation of the rules and standards through policies and procedures and other guidelines.
The Risk Specialist II is responsible for assisting the Control Assurance Manager in overseeing all aspects of risk. Responsible for execution and evaluation of periodic quality assurance reviews for key controls and processes.Review independent testing and assessing of the business unit(s) risk and control inventory.


Work closely with the business units to understand process changes and the impact those changes have to the overall control environment and the testing program.


Solid knowledge of regulatory compliance requirements and risk management principles


Review Completed GLBA, AML and regulatory specific testing. Maintain all appropriate documentation associated with assurance reviews in an organized manner to allow for easy review by external areas. Report out potential issues identified through testing to Control Assurance Manager.


Assist during departmental internal and external audits and exams. Coordinate the documentation needed to complete business unit specific reviews. Participate in setting up and carrying out site visits. Conduct “walk through” interviews and capture data


Apply internal and external rules governing the compliance area.


Gain understanding and impact of Group Policy Framework specific to business division and to the testing program. Gain working knowledge of the area of responsibilities and the core testing performed across Business Services Operations.


Partner with business unit colleagues/management and other operational risk areas to perform theme audits.


Communicate effectively with matrix environment to create a risk awareness culture.

Qualifications

Excellent analytical skills


Excellent writing and verbal skills


Intermediate knowledge of MS Word


Intermediate knowledge of MS Excel/Powerpoint


Strong knowledge of regulatory compliance requirements and risk management principles.


Strong knowledge of financial services industry


Excellent interpersonal skills


Bachelor Degree required,
7 + years, Analytical, Compliance, Risk experience,  financial industry experience with 5 yrs risk management
Valid Passport required
Travel required regularly within RBS Citizens Business Services Operations foot print states to review business units.
International travels required periodically throughout the year to countries were RBS Citizens Business Services Operations are performed.

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

381473]]> Tue, 01 Nov 2011 16:00:00 GMT 1919362-Providence-Corporate
A portfolio underwriter is responsible for the asset quality review, risk grading, and reporting on loans booked into the portfolio as well as the forensic review of portfolio mortgages and home equity facilities with losses and early defaults. The results of this reporting identify credit and operational risks and mitigate potential losses. The reporting is delivered to Credit Risk, line underwriting, and Credit Review.

The Portfolio Underwriter III has a high level of underwriting authority making critical decisions outside of credit policy, as well as decisions on loans of $1MM or more, and loans involving multiple transactions with other business units, while applying a deep analysis of credit factors in order to avert losses while balancing higher risk. The portfolio underwriter provides feedback and support for sales and line underwriting management on portfolio loan requests and problems with active loan requests which may involve unprecedented circumstances.

Qualifications

Extensive residential real estate portfolio lending experience with strong experience in analyzing personal and business cash flow and financial statements.


Existing knowledge of the real estate market in bank’s lending footprint.


Must be current with laws and regulations as well as industry best practices in order to meet and comply with all regulatory challenges. This includes ongoing training on Fannie Mae, Freddie Mac and FHA and the mortgage insurance company lending practices, construction lending policy, Community Reinvestment Act (CRA) lending programs, and related state bond programs, warrantable condominium project lending, best practices in the appraisal industry, and home equity product changes


Proven ability to successfully manage expectations in a fast paced environment.


Strong organizational skills with ability to meet delivery expectations while managing multiple projects.


Strong analytical skills, loan structuring, underwriting, documentation, credit and administrative skills


Exceptional communication skills, both written and verbal.


Demonstrated problem solving skills to resolve loan issues while maintaining credit quality.


Existing knowledge of banking credit, operational, and regulatory risk

Hours and Work Schedule

Hours per Week: 40


Work Schedule: Monday-Friday 8:00AM-5:00PM

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
381406]]> Wed, 26 Oct 2011 16:00:00 GMT 1919596-Providence-Sales-and-Service
This position supports the execution and maintenance of Citizens Financial Group’s regulatory Risk Management framework to assist business line managers with institutionalizing regulatory risk management programs.   This is the  junior level of a two tier job family of Compliance Specialists. As such, the incumbent supports CFG’s strategic goals as well as industry/market issues and best practices and provides consultative support and advice to Business Line Management and Compliance Management in the development of solutions to less complex regulatory/operational or business concerns.

Participate in conducting business line assurance and horizontal targeted reviews.  Will work towards leading business line assurance reviews.  Support business units in the identification, assessment and resolution/mitigation of regulatory risks by performing independent reviews to validate the adequacy and effectiveness of the business unit’s compliance program.

Attend closeout reviews as needed to support Team Leader in communication of results of assurance reviews to senior management. 

Develop and maintain effective channels of communication with other risk and control functions and with senior/business unit risk managers.

Assist in drafting reports based upon business line assurance review findings.  Assist in gathering information for presentations as requested by the Team Leader.

Develop and expand knowledge base of regulatory requirements across Citizens Financial Group.

Participate in regulatory compliance related projects at the direction of the Compliance Team Leader.
 

Qualifications

Bachelors degree required


5-7 years in regulatory compliance risk management and/or compliance audit
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
381107]]> Tue, 18 Oct 2011 16:00:00 GMT 1873413-Providence-Risk-Management-and-Compliance
Ability to implement the Group Risk Management framework to minimize operating losses and proactively manage operational and regulatory risks.  This includes leading a team of risk colleagues that Oversees Business Unit Self Assessments and the self assessment process to ensure that key operational and regulatory risks across the organization are identified, assessed, mitigated, and reported in compliance with RBS, CFG, and Enterprise & Regulatory Risk Management policies, procedures, and sound business practices.

Analyze and report business line risks and controls, utilizing various data sources such as key risk indicators, regulatory examinations, audit reports, and business line risk self-assessments.  Challenge the individual risk assessments; ensure elevated risk levels/issues are appropriately escalated to management and that resolution plans are developed and executed timely. 

Manage the assessment and reporting requirements of the assigned business unit’s risk partners for the business unit.

Also will be responsible for risk partner initiatives for the Finance Division, such as: corporate issue tracking,  SOX/SCP certifications, Group Policy Framework compliance, compliance with end-user developed application policies, oversight of business impact analyses and continuity plans, participation in scenario analysis, audit and examination management as well as business line assurance reviews by corporate risk partners ORM & RRCM, including horizontal compliance reviews.  Also, loss data collection activities, assessments of business process changes, new product approval process, vendor risk assessments, key risk indicators, training programs, and information security procedural guidelines.

Oversight for projects, some formally planned and others on an ad-hoc basis. The candidate must have strong project management and reporting skills to ensure project results are delivered on time.

Provide for career development of staff.
 

Qualifications

At least 10 years of experience in a risk management role, audit and/or related consulting.


Bachelor’s degree, professional certification, or prior work experience in the financial industry.


Strong knowledge of risk management principles and practices.


Familiarity with primary bank regulatory structures and compliance requirements as well as legal and regulatory research skills.


Excellent influencing, consulting, organizational, interpersonal skills allowing the incumbent to build solid professional partnerships throughout the organization. 


Commitment to development and career advancement of diverse workforce.


Excellent technical skills including data management skills, Microsoft Office suite of applications.


Strong organizational skills, the ability to work in a highly dynamic, demanding and deadline driven environment.


Excellent written and formal communication skills.


Solid judgment and strong analytical skills.


Ability to manage varying skill levels.
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
381153]]> Tue, 18 Oct 2011 16:00:00 GMT 1873410-Providence-Corporate
The Operational Risk Lead Developer provides software engineering expertise and oversight of the implementation of and enhancement to distributed information systems supporting the Operational Risk Management function at Citizens Financial Group (CFG).  More specifically, the Operational Risk Lead Develop is responsible for:


• Leading the micro-design, development and configuration efforts for assorted programs including the implementation of new platforms and their associated interfaces and data stores. 


• Designing, developing, and implementing in accordance with internal and industry best practices through a process of review and approval of functional specifications, system design documents, code reviews and test documentation. 


• Functioning independently, or as a team member, and having effective communication and interpersonal skills.


• Maintaining ongoing technical expertise related to Operational Risk platforms.


• Providing thorough and accurate responses to technical inquiries from business owners, colleagues, IT auditors and examiners.


• Defining deliverables for internal and contract development resources.


• Overseeing the quality, scope and timeline of SDLC activities.


• Mentoring junior team members.


• Proactively identifying and addressing data quality issues and gaps to ensure integrity of analytical results.


• Working with other Application Support teams to resolve issues that may impact optimal performance of an application.


• Developing code that can be reused or modeled after by other team members.


• Participating in assigned tasks related to Testing and QA.
 

Qualifications

8+ years of application development experience with a minimum of 3 years in a Technical Lead, Lead Developer or Solution Architect role.


Demonstrated in-depth understanding of all components in a typical distributed application.


Distributed application development experience on a .Net or Java platform including web services and XML.


Experience leveraging ORACLE database technologies in a high transaction volume environment.


Experience developing complex PL/SQL queries, functions, and  procedures


Working knowledge of UNIX and Windows Server 2008 operating systems as related to application security and basic troubleshooting.


In depth understand of Business Intelligence, ETL, and Data Warehousing


Experience developing management reports on a enterprise reporting platform such as SSRS, Crystal Reports, Cognos or Oracle BI.


Utilizes version management utilities such as PVCS, VSS, CVS to maintain code and comply with SCM principles and policies


Familiarity with basic networking concepts including IP configuration, firewalls, routing etc.


Able to prioritize and drive individual and team efforts in a fast-paced environment.


Must be able to confidently and clearly communicate with and present to technical and business colleagues.


Knowledge of server, database and query tuning and optimization is a plus
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.
381096]]> Sun, 16 Oct 2011 16:00:00 GMT 1864179-Providence-Corporate