http://cfgcareers.com/riverside/information-technology-jobs en
 







Provide first level of support for CCO Mortgage colleagues

Provide hardware and software support for senior executives

Escalate priority support issues to senior staff and/ or corporate technology groups

Collect and forward all relevant information prior to escalation to allow senior staff to operate efficiently.

Maintain a positive working relationship with Consumer Banking business lines and other departments within the bank.


Prioritize and schedule work as necessary to maintain department service level agreements
Maintain and monitor department mailbox
Update and  maintain cases in a timely fashion     
PC hardware and software  procurement


Basic networking skils


Assist with IT related training for new colleagues


Maintain equipment, purchasing and software database


Wireless and remote connectivity troubleshooting experience helpful but not necessary.


Works within a small or large systems team and contributes independently.


Is reliable, dependable, and trustworthy






Understands roles and responsibilities within the team

Working well with both internal and external group teams

Enhances team productivity by helping others

Provides technical supervision on small projects.

Adheres to department policies and procedures

Has input to department policies and procedures

Basic networking skills

Assist with IT related training for new colleagues

Maintain equipment, purchasing and software database

Wireless and remote connectivity troubleshooting experience helpful but not necessary.

Works within a small or large systems team and contributes independently.

Is reliable, dependable, and trustworthy

Understands roles and responsibilities within the team

Working well with both internal and external group teams

Enhances team productivity by helping others

Provides technical supervision on small projects.

Adheres to department policies and procedures

Has input to department policies and procedures






 

 


Qualifications

  





1 + years vendor application support experience
1+ year supporting users in  remote environment
2 + years PC\laptop experience
1 + years printer experience
2 + years support Windows XP in a corporate environment
2 + years support MS Outlook
2+ years MS Office support experience
Basic networking skills and troubleshooting
Must be team orientated, have a service orientation, and possess strong oral and written communication skills.
Ability to prioritize and multi-task effectively while working in a fast paced demanding environment
Strong analytical and trouble-shooting skills





 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383334]]> Wed, 01 Feb 2012 14:00:00 GMT 2145313-Providence-Corporate
The IT Security / Threat and Vulnerability team currently has an opportunity for an Information Security Engineer.  We are looking for a team oriented security generalist to support Line Management in the on-going development of an insider-threat program.  As a member of the IT Security team, you will be responsible for the review and evaluation of security-related events, as well as performing detailed analysis of trends, volumes, and other high-level metrics. Subject matter may include, but not be limited to: effectively learning and utilizing information security tools to conduct day-to-day tasks; reporting, monitoring, risk and response analysis; process and risk documentation; and working to ensure that security policies are met and procedures are implemented.
The ideal candidate must be familiar with the major security organizations and be comfortable with conducting on-going research on best-practices and emerging threats in the field of insider threats; and have experience in drafting synopses and recommendations applicable to existing policies and infrastructure. The ideal candidate will have relevant experience in managing or monitoring infrastructure technologies that support  a holistic multi-layered information security program.  Experience working with or for a Security Operations Center is also quite valuable. 
The position is required to perform work with a high level of accountability and confidentiality; however this position shoulders a core responsibility for completing day-to-day work and tasks as assigned in a timely manner.  The successful candidate will be able to work with minimal supervision once training is completed and objectives clearly outlined.  Must be able to produce results according to specific documentation and analysis guidelines provided by Team Leads. This position will require frequent communication with a number of internal partners to provide context to monitored activities.  The ability to perform high-level queries and similar data analysis functions using standard business software tools is necessary. Strong written and verbal skills are required. Former military are encouraged to apply.
 

Qualifications

3 - 5 years Information Security experience in a large corporate environment.
Appropriate certification (Security+, CISSP, etc.) preferred.
Relevant experience or exposure in at least two of the following security areas preferred;
Security Events Monitoring Tools
Cyber Security Incident Response
Risk analysis and documentation
Host Intrusion Detection Systems
Network Intrusion Detection Systems
Intrusion Prevention Tools
Firewalls
Application Security Tools
 

Hours and Work Schedule

Hours per Week:   40


Work Schedule:    Monday-Friday 8:00AM-5:00PM
 

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

383048]]> Mon, 23 Jan 2012 14:00:00 GMT 2121035-Providence-Corporate